Centrelink

dinksella

@tanya_plibersek why is it not one SA Centrelink staff member can tell me how to make a repayment. My own CRN does not work as a reference no. MyGov website errors EVERY time. 6 hours of my time today. If I am charged interest …… well hmmm! No info provided in SA letters ?1/2

Suz

SStill No pay. Payments still in line from weeks ago not showing as "last payment" . This is terrible. It normally takes two days to arrive in bank. Im a pensioner.

leah

yeah im having the same issue. i get paid around 12am and still havent recieved anything till now

leah

been almost 11 hours and still havent got my pay even though i reported yesterday

Slaay

Centrelink is being blamed for Up/bendigo outage by up. Not sure who to believe at this point as it’s 9hrs late. Hope this helps 🤗

Leanne

Has anyone been paid yet? 9am still not paid and usually in my bank by 12.30am

Joshua Grant

Centrelink asked me to report my income yesterday and now it says I'm getting paid on the 6th??

Leanne

I hope the issue is fixed soon. I’m relying to get paid today.

Phil Lee

5.30am and still aint there

Leanne

I’m still waiting. I usually receive 12:15/12:30 Bendigo Bank

Miss Waffle

yeah, my pay is now 2 hours late, good to know i’m not the only one having an issue, i’m with bendigo bank

Teresa Della

Are Centrelink payments late? Usually receive through UP bank at 12:05-12:15am & nothing yet? Anyone else still waiting?

R.N

It happened to me yesterday, rang again today and they said wait another 24hrs, then said we are trying to fix it, yet if we owe them money........

R.N

Payment systems down, paid off debt and their systems say its still owing. Rest of site ok. They are accepting payments still even if system is down

Lass

Not loading anything,

Jordan K

Huge issues with repaying advances. Once paid, you can usually reapply almost instantly but it’s not registering on my Centrelink account (and apparently many others) as being paid but it’s been taken from my bank account. DONT pay off in advance if you need the money soon.

Ghost Hawk

cleared cookies then could get in

Indigo7

Still not working! If anyone else is having problems logging into Centrelink online, you need to report it. So many people reporting the issue here but Centrelink still don't seem to be aware of any problem every time I call them.

Indigo7

Still not working! If anyone else is having problems logging into Centrelink online, you need to report it. So many people reporting the issue here but Centrelink still don't seem to be aware of any problem. I haven't been able to log in since their last maintenance upgrade.

Indigo7

Still not working! If anyone else is having problems logging into Centrelink online, you need to report it. Apparently, not many people are complaining, and that's why nothing has been done yet.

James Taylor

I might give them a call tomorrow myself

Indigo7

I've called them three times now, and nobody can tell me anything.

James Taylor

I am having the same problem

Indigo7

I have been trying to log into Centrelink via the link on the MyGov website for two days now, and, although I have already logged in, I keep getting redirected to their home log in page instead of my account. Anyone else?

nancycato1

5/ ‘...and vulnerable recipients having less support than was provided previously to comply with Centrelink’s requests; to the issues with averaging, and the online system not explaining to recipients the implications of their responses.’Those concerns “fell on deaf ears.” ‘

Layan_FC

@ServicesGovAU Hi, I haven’t gone yet but it seems to have been solved without me going. However now there’s a new issue I’m getting paid the away from home rate yet I live at home beginning now. My details on Centrelink are up to date. Will I have to visit a service centre to fix this issue?

bugwannostra

I have emails from the relevant Minister's office, but they don't read emails or fix any issues. They are shielded from everything by staffers who have no comprehension of legislation. The NDIS rules allow carers to have 28 days of respite, Centrelink says carers can have 60.

maximumwelfare

@MithenZoe @BenPhillips_ANU Reporting directly to Centrelink is so much less complicated than private companies sending data no-one looks at back to DEWR who make whatever decision on delegated authority of Centrelink who then also have to sign off on it. So many points of failure causing so much harm daily

nancycato1

5/ ‘EJA received a response from the Ombudsman on 11 April 2017, advising that the Ombudsman had published its report into Centrelink’s automated debt raising and recovery system, and that, effectively, EJA’s complaint was finalised.’

JoelSmithLowe

@MaulingWallSt @NationFirstAust It's not even the problem. The problem is immigration, housing and electricity, these 3 are working in synergy to create the perfect storm. How about we stop foreign investment into residential housing and giving centrelink to people who haven't been in Aus for at least 10 yrs.

twtrrr

@AmandaRishworth I have now made six calls today to report to Centrelink to report as required for the #JobSeeker Payment. They did ID me twice but did not take my report or a complaint about all of this today. They hung up on me each time. They have now restricted my number. #auspol No payment!

AmyChen1989

@9Mystik @Waddananggu Not wrong. Centrelink is basically an adult indigenous daycare centre.

nicegentle100

@KobieThatcher Yes, you people have major issues of "disability" to sort out and lots of "useless" and "lazy" idiots on Centrelink

nicegentle100

@DayzeyMayze @Whats_Newsss Really? What are locals on Centrelink and NDIS doing? Surely not working

Jj567M44152

@nogulagsagain Says a greek immigrant who is burden on our centrelink.

dimorphiclife

@Kipsleyanne Many people aged 55 and up have disabilities that Centrelink won’t recognise, disabilities that prevent them from working normal jobs. They live on the unemployment benefit, which nobody can live on. Incentivise young, healthy people, maybe yes, but older unwell people, no.

theweekafternxt

@Kipsleyanne Centrelink is least of our problems ndis is where all the fraud happens

pintsizedMB

@Ouranos84 @ArtistAffame All centrelink payments are below the poverty line! Not even AT the poverty line! And this includes DSP which is supposed to be a permanent payment you can live on, so they’ve really dropped the ball on this.

FunkleberryTwit

@macsween_prue 100%. The other rort with Free TAFE is for Australians to register to get Centrelink with no intent of working seriously towards the qualification!

WilliamHornstra

@PeterDutton_MP I don't want tax relief. I want actually functioning services, a country where you don't have to wait 3 hours on hold at Centrelink/DVA or we don't have housing crisis and homelessness problem.

AeonSlumber

@GaryRogers96103 @realRick_AUS There's been an argument for Centrelink to recognise those marriages because it's cheaper to the taxpayer. Imported problems.

ArtistAffame

Sorted so when I tried to report last night there was an error and that error was stopping the guy at Centrelink reporting for me ?‍♀️ but its all fixed and ill get paid tomorrow still

anaryl

@Mike_Roberts_Au @tanya_plibersek You misapprehend us. The implementation of the automated inbound customer service system (IVR) was deployed under Shorten's watch in 2023. The problem was not outbound calls to Centrelink recipients - the problem was Centrelink recipients were getting their payments cut with no

baloniusthunk

@jeff_kennett @albericie It’s the excessive automation within a department that’s s’posed to focus on humanity that causes most issues with centrelink. Robotising creates a false sense of‘efficiency’.

Jenni7156479631

@RoadknightThe @albericie Service providers, defence and Centrelink roles

MadgwickKath

Over $10k in working credits. At this time Centrelink should have changed his reporting obligations but they failed to do this. Jarrad had no idea he was being overpaid and this was 100% Defective administration on the Departments behalf. Prior to Robodebt compliance officers

Gentle140778

@realRick_AUS It doesn’t go to everyone either - you have to live under a income bracket - even if you’re on centrelink

MadgwickKath

Why do Centrelink customers have to check their payments to ensure they are not overpaid if they report correctly?? Overpayments due to defective administration is happening on a large scale and is unacceptable. ??

redned59

I made a complaint to the social services minister & I received a phone call from Centrelink ppl saying oh no you only need a gp report, but it isn't true! You won't satiny their stupid points system if you don't have occupational theraposr reports & other specialist reports.

thecenteroflife

@Ben_Davison1 What’s the point of working 40 hours if you can’t buy a coffee, we should all just in on the Centrelink

geofiasco

@Ben_Davison1 If you are inferring these are ‘decisions of living’ available to anyone receiving a Centrelink payment then you are so far removed from the reality, you might want to check yourself …

DomesticatedOne

@DanielH16577898 @AshleyLeahy I hope your mum continues to enjoy her Centrelink payment at the expense of hard working taxpayers who are struggling with cost of living

nancycato1

*Personal note: Did the then Public Service, train their Public Servants to dehumanise clients of Centrelink into such impersonal ‘lumps of something’ receiving this support? Or was it fear in the Public Servants themselves… that was doing the dehumanising?

WanderingSally

@normal_ness I can't even connect on line to centrelink's system. No one can fix "we've reset it try again in half an hour". Rinse. Repeat. It's so broken. You waste an entire day just trying to speak to someone and they can't help.

nancycato1

7/ ‘Mr Aik recalled the difficulties in trying to contact Centrelink via phone: “I recall attempting to telephone Centrelink to provide Centrelink with the amounts recorded on those payslips. I was unable to do so. Again, recall being left on hold for hours and giving up.” ‘

gerardthomas_1

“We don’t want to return to where it takes mths to get income support or people spend hrs on phone to speak to anyone. “Centrelink’s a essential service. Human’s on staff are essential.   “ACOSS calls Coalition to not cut public service staff who deliver services. @ACOSS #Auspol

twtrrr

This is about a “Centrelink” complaint. Otherwise known as Services Australia. Meanwhile, the fact the complaint from 2021 was not handled well or reasonably or with anything that looks like “natural justice” in play has made everything after that incredibly abusive. #auspol

MurrayWolf3

@ACOSS Atwork Mandurah destroyed me straight to the DSP pension. I will never work again because of the abuse from this job provider. Audios of abuses will not be accepted by Centrelink " job provider did not consent to recordings". Just another abuse grift.

kazza264

@strangerous10 Cuts to ABC SBS Centrelink and Pensions. Been there done that. Rinse Repeat Recycle all Broken Promises.

DryFarmer24

@LNPvoterfail "Centrelink call wait times significantly reduced" Here's your sign.....

MonetaryEco

@LNPvoterfail Labor luvs lazy Centrelink customers

Mack_Stafford

@LNPvoterfail If your calling centrelink you've got nothing else better to do with your time so they can wait... why should I pay for extra public servants just to get centrelink recipients days moving?

WanderingSally

And thanks so much Centrelink. An hour an a half on the phone with hold music not good for sensory issues, spoke to a nice chap but the info he gave me ended up not actually helping and I still can't do what I need to do. Am I supposed to just rinse and repeat until I give up?

searchfeast

@confirmedbchlor @SenatorRennick Too complex. On retirement just use Centrelink like everyone else.

jiangyin

Today's my Centrelink reporting day and of course I can't log in, can I ?

mickyj63

@JenHogben @ArtistAffame I was so far off the planet I endured it until a Centrelink worker suggested volunteering for jobseeker after I’d finished a certificate 3 course I was forced to do /2

CharlesSzulc

Oh well, if Dutton gets in, there goes free TAFE! & you can forget about any skilled workers to fix plumbing & electrical problems, let alone building anything! & parents can watch their children line up at Centrelink, before they fight over cleaning jobs at a job provider!😇

phebandco

Centrelink website not working my house is too hot too tired to go out too bored to stay in ist es over fur mich??

StojcevskiVlado

Anybody else having problems reporting their mutual obligations to centrelink the day after new years day Xmas holidays ???

chrisnoonan54

@FlamingPin74918 @clowndownunder what pandering you idiot, I am not a jew, but they have quite rightly sought protection as AUSTRALIANS, antisemitism is a sickness our AUSTRALIAN Jewish community have done nothing wrong, they don't line up at centrelink or cause any issue except exist apparently FFS

ej_australia

Our other recommendation noted in the report is that Centrelink increase access to social workers, who are uniquely equipped to identify financial abuse. Currently, victim-survivors struggle to access social worker support, leaving them vulnerable to further abuse.

DiplockColin

@7_jenkinson Dutton's a twit, but I waited an hour on the phone to Centrelink, no result, sent a letter as requested, no reply.

Lostwanderfound

Centrelink website is broken again.

byowife

@gravemoth centrelink/ndis ‘grave incompetence or neglectful automated error’ challenge (it’s both)

platypusWarby

@AndyFrazer8 @migrationwaus Sounds like a Centrelink problem. Plenty of Aussies on longterm unemployment benefits. Let’s get them working hey ?

timechaser2077

People complain about everything on here . It's either trending about Israel. Centrelink or the NDIS scheme But they won't admit their own problems behind closed doors

nicegentle100

@rarefiedreason @rohan_connolly Australians are on NDIS and Centrelink. Totally useless.

BjWittwer

@lesstenny Report it to Centrelink, saying they should be on Job Search. That should cut their pension pretty quickly. Sorry, it won’t, because they are rich. #AbolishJSP #FundCentrelink properly or #UBI #RaiseTheRate #LNPNeverAgain

ChrisSw1977

@ronInBendigo Centrelink says otherwise

Kev

My ANZ payment just went in ...hope everyone gets there's asap as well 👍

Amber Louise

Just been paid

Donna

😀 So stressful haha

Chloe

Mine has gone in aswell yay

Chloe

I will check mine

Donna

Seems like it may be ANZ! Mine just went in!

Donna

I haven't been paid either! Usually in by 4am. I'm Anz

Amber Louise

I haven’t been paid normally get paid at 4:00 this morning and nothing

Georgia

I usually get paid Friday but because I reported late it dragged on through the weekend and yeah as you said now this crap

Chloe

I bank with ANZ an haven't been paid yet either

Ibby

How long did your late payment get delayed by?

Ibby

Already annoying as it is reporting on friday waiting a whole bloody weekend and now this. Ffs

Ibby

Me too!!

Georgia

Who do you bank with? I’m with ANZ

Ibby

Yes my payment is late also by 3 hrs now

Georgia

Anyone not been paid yet?

lowflyinghawk1

@chrisrudge @SatPaper Therein lie the problem for Centrelink. The law says it is required to identify the days the income is earned and to apply that to the Centrelink period it is earned (as with Table 5 in the Ombudsman's Annexure).... more

EdayIsArtLitDay

Dear @AlboMP Please get Centrelink to fix the glitch for advance payments and messing up disabled people's lives by changing the dates on them .just check Reddit to learn what's been happening, thanks.

Aree

Haven't been paid by centrelink yet normally got paid 2 hours ago

Gvozdenac71

@MadsMelbourne MyGov (Centrelink) was hacked and there are others who had the same problems so now for several months I do not have a login to it because it has been terminated …

oxcalliexo

@ServicesGovAU Hi, yes, great. i need a linking code. The centrelink app has unlinked itself and I cant update my details. The phone reception is terrible in rural area so My phone dropped out before i could wait 40 minutes to get through on the phone.

peopleschoiceAU

@OxsiderBrock Hi OxsiderBrock, Thanks for reaching out. There was an issue this morning which impacted members receiving incoming payments, including Centrelink payments. This issue has now been resolved. We encourage anyone still experiencing problems with payment to contact us on 13 11 1/2

maximumwelfare

Outside of this, he has failed to prevent Centrelink's services from deteriorating. Shorten has provided his characteristic spin on his department's metrics, some of which have been laughable. Fired contract staff and failed to replace them for four months at a critical time.

maximumwelfare

Outside of this, he has failed to prevent Centrelink's services from deteriorating. Shorten has provided his characteristic spin on his department's metrics, some of which have been laughable. Fired contract staff and failed to replace them for four months at a critical time.

TomakaTom1

@MarcoPoloNiff You are thick obviously never done a days work in you life I’m not working tomorrow because as I mentioned I’m a tradie and since I work for myself as a sub contractor as long as I get the job done in time I work when I choose But they won’t mention that in a Centrelink line

lynlinking

MyGov outage leaves Australians unable to access Centrelink, Medicare and Child Support online services 7NEWS understands Services Australia is investigating the cause of the reported outage, and will update those affected by the reported outages on Facebook.…

Dylan jennings

Can't sign in to app cant check advance payment very annoyed

Hayden23041990

Civil war, biowarfare through Centrelink and my house for 5k loan and a birth certificate was alright.

TheLucidyn

@ronInBendigo @AlboMP Linking everything to the digital ID is the big issue. Medicare, banking, tax, Centrelink, birth certificate and driver license all attached. Imagine the damage if that database is breached. Using the kids as a tool to do an end run around the population is the issue with this.…

mickyj63

@criprights When I had cancer and treatment Centrelink medical certificates denied CL withers kept telling me untreated mental health issues and psychotic tendencies/2

DaPunish1

@MickamiousG Broken taxation system. Centrelink over payments to every leftie with coloured hair Manufacturing sector rooted Over reliance on China Visa system for students is code for more Uber drivers

SocialPiranha3

Centrelink style reporting fornupgrades. plPoliticians should have to fulfil mutual obligation before they qualify for airline upgrades. Provide proof of what they have actually done the past fortnight and what they'll be doing at their destination or they're cut off?

kohki_developer

@ServicesGovAU Hi, I want to report through Centrelink, but it says "you are unable to use this service as you are attempting to report outside of the timeframe allowed. You were required to report your employment incone .....". How do I fix this problem? Thank you.

mickyj63

@lisa_enough Unless your dealing with Centrelink Lisa I either have untreated mental health issues or I’m psychotic ??I’m neither

syzygy1310

Now back to my first Centrelink call where I said I planned to work 2-4 hours per week until healed. To be told The GP Certificate stipulated NO WORK AT ALL. So I closed my Sole Maintenance Service Business. Then penniless for 9 wks to have my claim REJECTED @PeterDutton_MP

mickyj63

@newbound_mike Was given back to disability provider 1 shonky I reported them to Centrelink who were shocked . Provider 2 APM backed up I’m partly disabled only need to apply for 4 jobs a month return to volunteering for jobseeker or disability

MattsJane

@twtrrr Just appalling and a bit like the Centrelink phone service that cuts you off (by phone) while trying to fix a problem - you’re directed to use the internet to fix the same problem that can only be fixed done by phone…then won’t allow you to call back !

mc_sumac

@twtrrr The whole system is stupid. It’s designed to be punitive not to help. Centrelink should manage compliance and the employment support providers should just help with getting jobs, training and skills. Chuck it out and start again.

glover_billie

@twtrrr @tonyburke @MurrayWatt @billshortenmp It's a systemic problem The volume of suspensions is soo high that centrelink call centres have to hire and train extra staff to reverse the suspensions The customer management system ie storage & recall of all answered phone calls is larger than planned too Its cruel, wasteful

Allison Burt

Anyone still waiting for centerlink payment as of 10.30pm WA

Peter Toward

Anyone else haven't been paid from centrelink yet?

Robyn

Anyone not been paid yet

Myles Conlon

Just got paid

Myles Conlon

No payment after combank went down

Myles Conlon

Yep same problem

Matt Ryan

I haven't been paid either

Natalie Pierce

Anyone got their Centrelink payment ? Should have gone in at midnight but not in

Robyn

Just now

Robyn

Money has gone in

Robyn

My money just went in

Mark Warr

You can say that again

Mark Warr

No they didn't

Robyn

Same, still waiting

Robyn

Ridiculous isn’t it

Christie Ellis

Did they say why

Mark Warr

Not yet still waiting

Robyn

Has anyone got their Centrelink payment at all ?

Robyn

Still waiting

Mark Warr

Still no payment yet Went to Centrelink office and was told it would go in today sometime that could be in an hour or tonight .

Dave

Anyone recieved payment yet? I'm still waiting 😤 (Ubank)

wayne roffey

What a joke. Still haven't received payment yet