Mate Communicate

We haven't received many problem reports for Mate Communicate yet.

If Mate Communicate is down for you, you might be one of the first to encounter an outage - please consider checking back later. It's also possible that the issue is local or related to your internal network or system.

Mate Communicate reports

Mate Communicate offers landline internet, TV and phone service. When Mate Communicate is down, internet may not be working, users don't get phone connections or no TV signal.

Reports about problems with Mate Communicate

pheonix

planned outages yet no information handed to those who use your services this is appalling and they expect to up the prices of plans... multiple drop outs since they upgraded there system... I've been a customer for years and I'm ready to leave

Roger McDonald

Sunshine Coast down for past 4hrs. No commincation from Mate

Anyone down? I've got issues in Lang lang?

Adam Walsh

My internet has been off for a solid 7 hours now that I know of. No way to communicate with someone directly from mate. Think I will be moving on from them after this incident.

Mike

Down in Tas since 11pm august 5. No support on a Sunday so does this mean we have to wait until tomorrow for them to fix?

Mike

Totally agree. So this means they’re down until tomorrow?

Down in Cheltenham since last night. Is very unreliable and it happens a lot. Speed is only half of what I paid for and 4g mobile is patchy. I think this just pushed me to switch now. No support or anyway to reach them on Sunday.

Sadge

Down since 8am in Melbourne

KTM

Down since midnight 6-Aug

jeff

still down. come on.

Nick

Down right now anyone?

Andrew

It keeps dtoping and has a red light for 15m

Patricia McNally

Signal is always very poor or not existing One bar only..WHY

Mick Mccreanor

Is any 1s WiFi down in werris creek nsw

johnnyk

mate down from lunchtime yesterday, i brief message yesterday afternoon saying internet down as if i didn't know that but nothings else. have cancelled mate to 1 premises today and put on pentanet, will change the other 2 on Monday still no response from mate. i guess old saying you only get what you pay for cheap and nasty

Kim Carter

Down in Perth since yesterday lunch. Still down, no communication from mate at all.

Artisan

Has been very spotty most of the week, but now at upper coomera qld it's completely dead.

John

its been glitchy today in Gordonvale. I've had 4 outages in the last fortnight - mostly at night. Currently looking for a new provider - Regardless of whether its Mate Communicate fault, their communication is non-existent. I spoke to a Mate operator this morning asking him for info - he knew very little and said I would know more than him. I hung up

Demz

Down for hours, using mobile data it says the mates website is also down. With no updates anywhere, perhaps the earlier suggestion of a fairly major event/hack/catastrophe have some truth?

William Chan

Down since 3pm and still not fix yet. Anyone else??

NIKW

Internet down in Canberra

Chris

Internet has been down in South Durras (NSW South Coast) for two hours so far.🥺 Mate is usually very reliable, but we've had a few outages, late at night or from 8pm for a few hours, three nights consecutively. Not sure if that was a planned outage, but regardless, it's been pretty disappointing!

Azrael

Can confirm nbn is down and 5g/4g is running very slow...makes me wonder... catastrophic failure or has Mate been hacked? Up until now the service has been good and strong