Prime Video
Prime Video is a video streaming service where users can view video on demand. When Prime Video is down, login may not be working, users experience a black screen, or video streams won't start.
Prime Video reports
Reports about problems with Prime Video
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Hey @PrimeVideo, when I download a movie and start watching said movie with no connection, why is it that I can’t continue said movie after pausing it for a minute. “Connection required to load details of this movie”. It played fine on airplane mode before that. Grow up. -
@AmazonHelp hello prime video not working after successfully recharge pls help -
My @PrimeVideo app is pissing me off! The autoplay feature just…stopped working. ? -
Looks like @PrimeVideo is having the error again where they think people are using VPN when they aren't. Someone should fix it. -
@PrimeVideo needs to fix their audio issues for these #MondayNightNHL games. Keeps cutting in and out. #gosensgo -
@PrimeVideoIN @PrimeVideo this application not working directly in android tv. When you connect your mobile then it's working and drain you mobile battery unnecessary. #India #Oscars #ChampionsTrophy2025 #Social #MediaWatchon X -
@PrimeVideo when will Doubters to Believers be available in USA? Says it is currently unavailable in my location.on X -
@StreamOnMax I have the Max through @PrimeVideo video, the Ad plan, and new episodes of Harley Quinn aren't showing up. Is there an issue?on X -
I’m trying to sign up for prime video and it’s not working ?…what could be the reason Abeg ?? -
@PrimeVideo I’m trying to go into your app on my tv to watch. It says it has to be updated. When I try to update I’m getting an error message. Help! -
@LGUKCare trying to update my apps in order to use them, yet the apps store isn't working. Message reads "content is unavailable. This page is not available". I've tried resetting my network etc, error still shows, so I can't use the like of Prime Video at the moment. -
@LGUK trying to update my apps, yet the apps store isn't working. Message reads "content is unavailable. This page is not available". I've tried resetting my network etc, error still shows, so I can't use the like of Prime Video at the moment.
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@PrimeVideo there is some issue pls fix. #BabyJohn sound quality not good.. -
Bruh.... wtf has been wrong with Prime Video and the captions not working ?????? -
@kevin__fm THEY WANT TO BOOST THEIR DAILY ACTIVE USERS ON PRIME VIDEO BY CONNECTING CITADEL TO THE BOND CINEMATIC UNIVERSE -
@PrimeVideoAUNZ are prime video services working correctly ? I can’t seem to access anything from Perth. It keeps saying network error. -
Why is @PrimeVideo not working rn?? -
@PrimeVideo why is my app not working with my samsung tv? -
Anyone else having issues with Prime Video subtitles continuously turning off? -
@PrimeVideo anyone having problems as we purchased ‘Better Man’ but keeps buffering. Not good for £20 -
@PrimeVideo iv just changed the settings to crowd FX and it seems to be silent, is there an issue with the sound ? #MCIRMA -
Anyone else got a shocking Prime Video on screen glitch? -
Anyone having buffering issues on #amazonprimevideoon X -
.@InvincibleHQ @PrimeVideo - loving the show, guys. It's awesome. However, there appears to be issues with the subtitles. Some are there and some just aren't. English (US) [CC] please can you fix this? -
@PrimeVideo hi I woke up to a debit this morning with your name on it however I have been debited on Saturday for my monthly premium kindly help fix this erroron X -
Olivo got dropped! Oh snapped and again!!!! Omg! Ref calls it off! Cuello wins by TKO after getting dropped earlier! #CuelloOlivo #BenavidezMorrell @premierboxing @PrimeVideo -
@PrimeVideo Where is the new Dexter episode? Why is it still not working?on X -
@sofiaaareal @SHO_Dexter I tried it and it just doesn't work for me. Paramount + will not allow me to log in and it's still not showing up in Prime video with paramount -
Dear @PrimeVideo Please update ur system.. it's not working properly.. I am unable to view my downloaded videos I don't know the exact reason but sometimes it don't start -
@PrimeVideo I’m not able to log into prime on my Roku device, is there an outage?!? -
@PrimeVideo prime is down on my TV works on phone not on tv,is it a server glitch -
@PrimeVideo is worst tbh! Didn’t even handle to resolve issues -
@stellaaaaaax @PrimeVideo Gotcha! That could be the only explanation as to why you’d be getting an error message in German. Sorry I can’t be of any help here. -
@K5DMG @PrimeVideo I also blame Newsom for everything including my oddly German error message -
@PrimeVideoIN @PrimeVideo Prime not working properly - when logged out of phone app and trying to log in into TV app, TV app gives error that device limit reached. This seems a major bug and kindly requesting your support (the plan is prime lite 799 in India) -
I guess @PrimeVideo is not working right now I guess I will have to come back later or tomorrow -
@Nexflix will lose me as a customer as soon as it does dropped @PrimeVideo I will dropped MAX too -
. @allarinaresh garu, I heard some great reviews about your recent movie #Bachhalamalli . However, it’s not available on the @PrimeVideo in the US. Can you check with your producer if it’s a glitch or something else? -
@excitel_rocks get a new connection tomorrow and it is working fine but ott app prime video is not working as it is free as per the plan I tried to contact customer support and raise ticket as well but it is still not working.. what I have to do and your team is not supporting -
@PrimeVideo I have to cancel my apple a/v adapter won’t mirror from my iPhone to my TV just says “no connection “
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@PrimeVideo fix you gotdamn buffering issue. Pathetic. -
Is anyone having issues with @PrimeVideo buffering and stalling? -
@NickySticksFN @PrimeVideo Check your Internet no issues here in Tampa -
@MuffiWilliam For me, it keeps buffering and pausing throughout the game. It’s annoying af @PrimeVideo -
@PrimeVideo Ravens game is unwatchable nonstop issues. Had to stream it illegally. -
@757VaHank @PrimeVideo Zero issues here Hank -
@PrimeVideo Can you fix the ability to have two streams please. I have one device streaming the game and the second one is Error coding out. Complete crap. -
@AustinH_79 @PrimeVideo I had the same problem but had an app update. I updated and it’s working fine now. Not sure if that’s your issue but figured I’d let you know in case. -
@PrimeVideo is terrible, right now. Buffering every few minutes. Anyone else watching Steelers - Ravens having this issue, too? -
Terrible broadcast quality. Fix your connectivity issues @PrimeVideo -
@AlPoppie25 @PrimeVideo I upgraded to better internet when I knew I’d be streaming games. So glad I did too because I don’t have anymore problems -
@NFL please drop @PrimeVideo! -
@PrimeVideo your live streaming is terrible. Only #primevideo have I experienced such issues. -
This @PrimeVideo NFL broadcast having issues -
@PrimeVideo why am I getting this error and at the same time cant connect to your customer service? -
@paramountplus is the warriors meant to be on paramount? Cos its not working through @PrimeVideo -
@yenpress @PrimeVideo I know you're aware of the issue. It's been mentioned on all of your socials, in reviews, & to support by email. Telling us to ask for replacements is pointless when all of those ALSO have the error. Telling us to ask for refunds isn't an actual fix. (Reply 2 of 3) -
@yenpress @PrimeVideo I know you're aware of the issue. It's been mentioned on all of your socials, in reviews, & to support by email. Telling us to ask for replacements is pointless when all of those ALSO have the error. Telling us to ask for refunds isn't an actual fix. Publicly address it & fix it.
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@TataPlayin I am regular TataPlay subscriber since 2007 wd ID 1005868912.I paid 1 year subscription in Nov '24 alongwith AmazonPrime but I m unable to watch PrimeVideo. I am chasing customer care but so far no solution hs bn provided. Pls resolve the issue else refund the amount -
@PrimeVideo please I need your help. Can you help me fix my subscription issue? -
Hey @PrimeVideo - paid my £19.99 for Wicked and sat down to watch with my daughter but it keeps cutting out!!!!! Are there any issues you’re aware of?? Internet here is fine, so no problems our end….on X -
@amazon @PrimeVideo The bonus content for the Wicked Movie is still unavailable. It’s been 2 days since purchase, you have my $29.99. Why is it still unavailable? Customer service says it’s a “known issue” so when will it be fixed??????? Disappointed.on X -
@PrimeVideo Hello, I have been unable to Use my prime video app throughout the holidays. What seems to be the issueon X -
Anyone else watching Beast Games? It’s pretty intense! Episode 3 just dropped on @PrimeVideo #BeastGames @MrBeast -
@PrimeVideo omg. Can’t watch anything on prime video. Keeps saying try again. Are you serious ? Maybe Elon Musk can fix your problems Prime Video -
Since Apple TV doesn't work, let's watch Prime Video! @AppleTV @PrimeVideo #AppleTvdown -
@PrimeVideo Trying to stream the West Wing, constant errors, spinning wheel, a problem has occcured etc. Netflix and Iplayer are working fine
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@PrimeVideo hi guys. I was watching Friends through the Prime Video app on the Amazon fire stick and all of a sudden, it stopped playing, with an error message saying that the video was unavailable. -
does anyone else’s audio delay on these nfl games on @PrimeVideo every single thursday? -
@PrimeVideo technical issues? No video loading -
@MrBeast @Dexerto OBS is giving me issues on PrimeVideo so I had to do it in a weird way -
@PrimeVideo Im receiving error code: 0.28 Am I gonna get a discount this month for not being able to watch a service I pay for? -
@PrimeVideo can I have an update on this technical issue which was logged 13 Dec V1611727182 -
@PrimeVideo Prime video app not working on firestick, no buttons work left right up or down. Its not the remote either. Whats going on? -
Has anyone had problems with loading @PrimeVideo? The absolute terrible state of loading screen and horrible UI/UX has been forcing me to conside unsubscribe. -
Anybody know why @PrimeVideo's Secret Level is showing as Unavailable? -
@PrimeVideo please is prime video still working in Nigeria my app refused to open, I have a subscription on going, I have updated the app and still it is not working -
Hey @AmazonHelp you might want to fix a @PrimeVideo error with #TheOdyssey Season 2 Episode 1 "Land's End". The episode shown is not the correct one. The video instead contains the 13th episode.on X -
@DarynColledge @PrimeVideo Mine was clean -
@DarynColledge @PrimeVideo Nope, mine is great in az -
Is anybody else having a problem every Thursday with TNF on @PrimeVideo? My signal is terrible, every week. Feel like I’m watching the Tyson fight again. -
Is anybody else having a problem every Thursday with TNF on @PrimeVideo. My signal is terrible, every week. Feel like I’m watching the Tyson fight again.
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@PrimeVideo why did my prime just go out during the game. Error code 0.6 what the hell is that? -
@Squirts_Momma @PrimeVideo yep i came to X to see if anyone else was having this issue. i put something else on and the volume worked but went back to TNF and still having volume issues -
Hey @PrimeVideo no sound -
@PrimeVideo no sound on the game tonight? WTF -
@PrimeVideo Is anyone else having problems streaming at home? I get this message: "Something went wrong Please try again later" and I first got this on Thursday. Had the same problem on Friday and Saturday and Monday night. -
@primevideouk @PrimeVideo I’ve not been able to watch Amazon prime for the past week on both of my tv’s, 2 different TVs but works perfectly fine on my phone. First person told me you were aware of an issue with prime on some smart TVs and IT are working on it but there is no ETA
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@PrimeVideo Primevideo sux!!! They give a fake toll free number to phone to fix the issues I have with their terrible service. What a joke this organization is.on X -
Anyone else experiencing issues with @PrimeVideo tonight? I’ve had constant streaming issues, buffering and extreme delay of play by playon X -
Anyone else having problems with @PrimeVideo tonight? It’s like watching Tyson Paul. #Lions #Packerson X -
@PrimeVideo And now a sound delay…?on X -
@PrimeVideo And now a sound delay…?on X
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@NFL How many games do you plan on letting @PrimeVideo ruin with technical issues before you void their contact?on X -
Is everybody else @PrimeVideo not playing right now? Tryna watch @NFL #TNF and keep getting error 7131on X -
My @PrimeVideo stream sucks tonight. Keeps stopping after like thirty seconds and freezing but the closed captioning keeps going. No sound. So I’m just reading an NFL game. My internet is completely fine too.on X -
@PrimeVideo, why is the game so blurry? I have excellent internet, so clearly the issue isn't on my end. Seems like you can't handle the pressure. Fix this!on X -
@PrimeVideo —Packer-Lion game audio sucks. There has been no other audio problems with any other games on other channels—just on YOUR channel. Please fix it!on X -
@PrimeVideo having issues ??? Cannot get #TNF pregame on…. -
@HimeshMankad Not even 1% of India's population has subscription of OTT platforms like #Netflix or #PrimeVideo. The problem is and always has been ticket pricing #PVR #INOXon X -
Is there a problem with #amazonprimevideo live streaming #PremierLeague Useless chat btw @PrimeVideoon X -
@AmazonVideo is anyone else having issues with their fire stick?on X -
@PrimeVideo Okay we are at a loss. Have donw everything we have been told to help app work and fix problems. The CC still doesn’t work well. Now the app won’t load and EVERY DAY we have error messages on app. HOW ABOUT SOME HELP PLEASEon X -
@PrimeVideo absolutely the worst video streaming service. I can’t watch anything without buffering issues. Get you act together. -
Dear @amazonIN please fix the subtitle sync (english cc) issue for #Gangasofnewyork on #primevideo Thanks.on X -
@PrimeVideo should not be allowed to televise anymore NFL games if they can’t fix this buffering issue -
@NFL @PrimeVideo if you going to have exclusive games get your tech figured out. Now no sound on the Raiders v. Cheifs game. -
@DLee075 @PrimeVideo There were major audio issues during the second broadcast. -
@PrimeVideo multiple issues. You put an ad up and the screen freezes and i hear the background as normal. Anyone else?
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@PrimeVideo what’s going on with the @Chiefs game?!! Picture is freezing and there’s no sound! If you can’t stream properly, DON’T STREAM! ? -
I’m sorry, but if there was an error and they have to re-kick, why are we stuck watching commercials? @PrimeVideo ? -
@PrimeVideo your app has serious issues. I spent over an hour on the phone with customer service trying to figure out why a movie I purchased that is in English is only playing in Spanish. Please fix your bugs and stop wasting my time and money. -
@PrimeVideo prime video keeps crashing on me. I have no issues with Apple, Disney, Netflix, Crave. Just Prime. What is wrong with your crappy streaming service!!?? -
@RottenTomatoes #SaveMyLadyJane 1. Romance 2. Fantasy 3. Quirky 4. A tad naughty 5. Inserts several societal issues 6. Nice character arcs More, but running out of characters @PrimeVideo#MyLadyJane
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is anyone else having issues with @PrimeVideo ?↔️ I’m just trying to watch Bosch man. -
Hey @KNEECAPCEOL Did you know there’s no Gaelic to English subtitles on your movie on @PrimeVideo ? We’ve complained but it’s not working. So disappointing for youon X
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Anyone else having playback issues with #PrimeVideo on #AppleTV? Nothing will play on the app, just the spinning circle. Was fine a week ago. Have tried numerous “solutions” and nothing works. @primevideouk @AppleSupport -
@Holy_Elle @PrimeVideo I have only had one pause here in west Kentucky. Maybe local network issues there¿ -
Yet again @PrimeVideo not working. Error message 7136 again. Thing never works.
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@PrimeVideo your broadcast of Thursday night NFL is so bad I turned it off. Fix the buffering and resolution issue if your gonna keep a contact with the @NFL #getlost -
@PrimeVideo and @netflix need to get out of live sports. The delay is unbearable. -
I am in Bindoon western Australia and my prime is working intermittently, I had it working for 5 minutes but then it went to an error screen and said to try later, my connection is fine as netfix is working perfectly21 Nov 2024 5:44 a.m.on Disqus -
@PrimeVideo @primemovies help how do I renew my subscription on my app it’s not working -
@potf_racki @PrimeVideo @NHL It was just once in the second period for me, but it still happened. The NFL can't be pleased with how things are going with a much smaller audience and the issues Netflix is having with smaller NHL games. -
@PrimeVideo @amazon @Yellowstone @paramountplus so when on the phone trying to explain this to foreign support they disconnected me and the only response was a “sorry the call dropped email” #yellowstone #yellowstonespoilers season 5 episode 11 dialogue leaked on episode 10 -
@Yellowstone @paramountplus @PrimeVideo has spoilers for episode 11 of season 5 on the closed caption for episode 10 ??customer support is not in the US so they don’t seem to understand the issue
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Wait sorry all good18 Nov 2024 12:33 p.m.on Disqus -
@SatweetWhat @PrimeVideo @Crunchyroll i’m only on early wano arc (914) on crunchyroll and mines not working either?? -
@aaronrift @netflix @WWE If @PrimeVideo can handle live events flawlessly, why can't Netflix? We’ve never dealt w/ the garbage connection issues Netflix gave us during the Tyson vs. Paul fight. Fix your platform, Netflix, or don’t even bother with live events—nobody's sticking around for that nonsense. -
@JioCare @reliancejio @amazonIN @amazon @PrimeVideo @PrimeVideoIN @primevideosport Pls either update the entitlement ID to my Jio number (944*****21) or proceed with the refund of 1499.I have been following up on this issue for 70+ days, yet I am left without a resolution.The level of service I have encountered frm bth Amazon&Jio has been deeply disappointing. -
@JioCare @reliancejio @amazonIN @amazon @PrimeVideo @PrimeVideoIN @primevideosport Despite having an entitlement ID, when I attempt to log in with my Jio number, it shows the subscription as inactive. Amazon's support team confirmed the subscription is active, but it appears to be linked to a mobile number ending in **53. I do not own or recognize this number.
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@_KingAng_ @netflix @PrimeVideo Amazon literally provides the streaming servers. The problems were due to the ISPs. -
@netflix stop trying to blame our internet. You weren’t ready for all these viewers. So how will you handle the #NFL I don’t have this issue with #amazonprimevideo #fixit -
How stupid do you all have to be to not see this as a scam?! #netflix has never hosted a live event, Yet @PrimeVideo hosts @nfl on thursdays without issues, @appletv does MLS, and @YouTube even does well with live streams regularly. #SUCKERS -
Hey @netflix my internet is working perfectly fine now that I’m watching @PrimeVideo so yall can stop lying to everyone telling them their internet is the problem -
@netflix please get @PrimeVideo @DisneyPlusHS @AppleTV whoever tf is needed and sort this issue rn pls #PaulVsTyson -
Anyone else having huge problems with @PrimeVideo this evening? Incredibly annoying -
@Denise59805760 @PrimeVideo same problem, blank screen. all other streaming services work perfectly -
@PrimeVideo having issue!!!! Select prime. Blank screen?? Never happened before. All apps working-rented a movie and now I’m gonna lose it if it’s past 2 days???help!! -
@PrimeVideo is intermittent. Why does @NFL give them these games? -
My @PrimeVideo is not working -
@PrimeVideo is anyone else having audio compression problems? -
@PrimeVideo @NFL Broadcast is awful week after week. I have no sound again and it’s slow and laggy. This sucks -
Anyone having Audio problems w/ the NFL game on @PrimeVideo ? My audio sounds drunk! #TNFonPrime #WASvsPHI -
Anyone having Audio problems w/ the NFL game on @PrimeVideo ? My audio sounds drunk! #TNFonPrime
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@PrimeVideo fix your subtitle delay pls -
@sdmike @PrimeVideo We’ e had issues with Spectrum as well. When I call, I get no problems in your area.on X -
@jatin_s19 @bewakoof I have been writing to you since April, but you have still not resolved the issue! Where is my money? @prabhkiran13 @ETNOWlive @timesofindia @YourStoryCo @jagograhakjago @OfficialZudio @Flipkart @PrimeVideo #bewakoofaskson X
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@bewakoof I have been writing to you since April, but you have still not resolved the issue! Where is my money? @prabhkiran13 @ETNOWlive @timesofindia @YourStoryCo @jagograhakjago @OfficialZudio @Flipkart @PrimeVideo #bewakoofaskson X
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@PrimeVideo why is your app not working on my phone?