Uber

We haven't received many problem reports for Uber yet.
If Uber is down for you, you might be one of the first to encounter an outage - please consider checking back later. It's also possible that the issue is local or related to your internal network or system.

Uber reports

Uber is a ride-sharing service. When Uber is down, login might not be working, users and drivers can't book rides, or users get error messages such as a server connection error.

Reports about problems with Uber

@Uber how am I supposed to resolve an issue through your app if there are no customer service reps available? I’ve been waiting over a week for a response!
@Uber has the worst customer support service. They will have you waiting for a live agent for 30 mins just to kick you to email and say “hey if you still have an issue shoot us a line and we will respond in 6-12hrs” Meanwhile I’m sitting here missing items…. #badservice
Hi @Uber_India @Uber_Support,My friend forgot a mobile phone in an Uber today in Hyderabad. The driver is not responding to calls. Please help us get it back. Trip details:Date & time: 13 Dec 2025, ~2:43 PMRoute: Chaitanyapuri (1-5-583, Rd No. 5, Kothapet) to Sri Sai Nagar,
This was totally disappointing and would like to inform all users of uber to be careful of such bad service
@Osi_Suave It’s either your car or an uber in Abuja. no proper public transportation.
my uber crashed TWICE driving me to work is this a sign
@Uber_Support my partners uber shuttle from Port Authority to LGA was 30 minutes late - 5:30am for a booked 5am - no updates, driver unreachable, app support unreachable. Please share direct refund link. Also now aware Uber Shuttle is unreliable and will take alt reliable options
(2/1) @Uber_India @Uber The driver himself acknowledged a known “glitch” and advised me to take a screenshot before starting the trip. Charging an amount nearly 6x higher than the estimate amounts to unfair trade practice and deficiency in service. I request an immediate refund.
@Uber How are riders and drivers supposed to reach support when there’s no phone number and no one responds in the app? This has been an ongoing issue. What’s the actual way to get help? Because we need help please.
@zaynahbear Not all Uber rides are compromised, but there is a significant amount that is. And problems are not addressed properly within the organization. Take the advice to pay close attention to who you ride with, and doublecheck license plates and names of the drivers. ??