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@Uber @Uber_Support
you need to reach out in my dm's HERE since your app customer service is GARBAGE.
i have a ride complaint and need a refund processed.
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@PeterSchiff @RandPaul I was using the Uber Eats app earlier and checked the Denny’s menu. $17.36 for a hamburger and fries.
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@bigsmallones It's a simple solution to that pesky congestion issue. I think Uber killed local economies that had their own car services and restaurants that provided delivery. I think we would only benefit from restricting ride share apps citywide.
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Not understanding why @uber doesn’t have a live agent phone number because one of their couriers just stole my package and there is no way to call him only message but he is not responding and he picked it up over 3 hours ago, he ain’t even completed the ride
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@elonmusk @redsteeze They are a glorified uber service.
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@Uber_Support @Uber I DM’d proof of my promotion, my completed trips & I’m still waiting on the $400 that i EARNED❗️ I ensured my compliance & completion w/Ubers reps b4 getting offline. Ive DM’d my proof,screenshots, & ONCE AGAIN NO REPLY❗️
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@Postmates_Help No response yet for this issue! The message from uber was just to apologize. I would like a code that works, please.
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@allzugern @RadioGenoa Scholtz tried to delay or suspend the election due to several 'emergencies' but it didn't fly with the Uber Lords in Berlin.
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Has anyone else faced a similar issue? @Uber, this is not how you treat loyal customers! Hoping for a proper resolution.
#Uber #CustomerService #UnfairCharges #NeedResolution
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@TTChelps Thanks for the heads up but that info wouldn’t have saved me from being late to work and had to take an uber which has sadly become an all to common mode pf transport due to TTC unreliability
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It’s 20° but feels like 14 ?
I’m about to Uber to work so they can drop me off right in the front. Cause walking from the parking lot to the building is diabolical in this weather
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All my health issues are in uber drive today……when will this ever let up.
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@UberEats Dont order from Uber use different apps their customer service and supervisor Omar has no competence in resolving issues
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@Uber_Support
Hi, I applied to be a uber eats driver and requested a sterling check link to be send to me. The agent keeps sending me a message stating I will receive the link in 72hrs, it has now been 2 WEEKS. It is impossible to get help or talk to someone. Very bad service.
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@Uber_Support maybe you can help with an issue that has been ignored for days?? I was supposed to be contacted 6-12hr after my request.. it’s been a week ! @Uber hire proper customer service please !
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$UBER is another one that looks great on paper but has a ton of "attempting to scam the customer" issues
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@AgainstDougFord @ItsDeanBlundell Ok I do not use Uber eats. Thank you for the info
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@Timcast WV must be incredibly backwards with this policy. Even in New York State, Uber and a Lyft drivers are able to work whenever they want, and are issued 1099 forms. That's it.
Even in communist NY, contractors are contractors.
So why won't WV let you just issue 1099's? Insanity.
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@lukinator222 It’s not happening. Impoundment issues. And the “savings” are illusory when you see the tax cuts they are proposing for the uber rich.
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@Uber_Support
Uber is claiming that they have a right to up charge their users without making it specific that in app and that it’s okay to lie about prices. I will continue to speak on this issue until something is resolved .
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@Uber how do you not compensate your drivers for getting stuck in LA traffic for an extra 30 minutes during rush hour? Just overheard the worst customer service experience for my driver. No service. Just platitudes and empty apologizing.
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my uber dropped me off like she had somewhere else to be ?
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@UberIN_Support My query is not yet resolved. There was problem/ technical error in the Uber system then why should customer suffer for not getting offer discounts?
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@Mmarona28 It says uber ?
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@uber is the worst car app. They’re driver and their app gives a wrong time and then they upcharge the customer when they have the problem. Then consistently quote unrealistic pickup times. Sue em
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Feb 17, 2025. #Uber trip from Montreal to NY city worth 1270+ $, glitch in their system messed up and awarded me 213.50$ for trip I didn't do. Did 4 calls to USELESS support. No luck. How can I recover my earnings?
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@Uber @Uber_Support I have been banned from using Uber for 3 weeks because of a phone number problem. I have reached out to your agents and provided my info/screenshots 3 times, but all of them ghost me without solving anything.
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@Kottiez Glad you had a kind Uber driver.
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@katrinnahendrix No because why is uber 30$ right now and a 15 minute delay ?
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@LovesCanada8 Uber, AirBnb, Lyft, U-Haul, Doordash are American as well. There's nearly no service that is purely Canadian. Do you know why? It's because Canadians are lazy and stupid. They can't make a single service that works properly.
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@UberIN_Support @Uber_India I havent receivd proper response on issue after more than 24 hours.
1) Driver who ws threatening consequences & waited outside my society to hit me. Is the driver still operating in Uber & life of others endangered?
2) Why emergency no. Uber responded in emergency?
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@Uber I have resubmitted my license 5 times. It gets approved every time, but yet my background check will not update. My license was suspended for 4 days in January, wrongfully. The issue was fixed and my license has been fine for over a month.
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But yet my background check will not update. It’s about to be 2 months that this issue has not been resolved. I’ve reached to Samba, they cannot help me. Only uber can fix this but every representative I speak to sends me in circles and refuses to help me
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I want to highlight one issue which office goers daily facing in kolkata that uber shuttle are not being allowed to take Maa bridge which eventually delays our login time and also it takes more than 2hrs to reach office from Behala to Newtown.
#Kokatapolice #Uberindia
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Raised a complaint regarding unable to link amazon pay with uber..no reply from uber @Uber_India @UberIN_Support
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@UniqueTumz I have 3 Call out options:
1. R150 COVERS 4 TAXI TRIPS ONLY.
2. UBER X2
3. PICK & DROP OFF
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I Dmd you. This was my complaint:
Subject: Formal Complaint Regarding Failed Uber Delivery and Unresolved Charges
Dear Uber South Africa Support Team,
I am writing to lodge a formal complaint regarding a deeply unsatisfactory experience with your courier service.
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? “You cannot work until you fix it at your own expense.”
But how can a driver pay for repairs if Uber won’t let them work?
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@Uber_Support I would like to log an Uber Eats delivery complaint.
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@Uber_Support Your customer service team have refused a refund based on having refunded previous orders, which are completely separate issues & should have no influence! The restaurant agreed order was incorrect & told me to contact Uber. Having to get further advice to escalate.
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@WarTalk1 @GBPolitcs Nope it’s not new I drove a cab about 4 years ago, I was signed up with Uber even though it wasn’t where i worked mainly, it was a feature then. As I said though it clearly wasn’t working properly.
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@wolfofharcourt I know. But now I have some extra cash for it XD
In December I was building my Uber position
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@Uber_Support @Uber My wife has had a few issues with Uber Eats. The support and the system keep copying and pasting irrelevant responses. They are clearly not trained to help. There's no phone number to call.
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@blackflagcpl Good Ambler! Out of my element not working in an uber or southbest flight!
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@Uber hi! I got a free meal on uber eats, but the code is not working. Can you help? This also happened with a $40 credit with uber. Thx
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5/15 The control flow manages provisioning, maintenance, and decommissioning of clusters and nodes, ensuring security and integration with the Uber ecosystem. The MySQL fleet includes a control plane, data plane, discovery plane, observability tools, change data capture, and…
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@WeiShiLindon Mhm! I live right in NoMa. I take the metro, uber, bus, or a scooter
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@Uber_Support Hello. I need help with a ghost charge from uber in my credit card but actually no transaction details in either uber or uber eats. I live in Canada.
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@Uber_Support @MiraiSonGohan Attend to my issues…A Uber rider stole my phone and switched it off since last eeek Wednesday
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Since last more than 72 hours trying to connect with Uber Cab Customer Care for one of the sensitive issues, but nobody has connected with me. @Uber_India
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@UberIN_Support Once again I am here. Uber support advised me to take legal action. Is this the solution of my complaint. Doesn't uber have any responsibility against lost/stolen item. I don't recommend anyone to send courier through uber.
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I wanted to try Dubai chocolate over a cup of strawberries ? but all uber eat drivers downtown are not working cause of the blizzard??? Unacceptable get back to work
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@Uber on 13th Feb 2024 around 11:30 I had a ride Kolkata Airport to NewTown, where price was showing 359.00 and same was paid Googlepay. But the invoice is showing is only rs 98. Where is the issue is Driver is cunning or network issue. Since the driver is telling network issue.
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@SeanEcom I once bought a ridge wallet but lost it in an Uber the first day. User error
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@BensonChanHK @JacobCEdmunds I dont think anyone has solved the support at scale problem yet when it comes to “micro economies” or “crowd sourced / gig economy” working relationships in general. Uber, door dash, eBay, Etsy, etc all have similar issues properly supporting the talent/worker/vendor.
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Anyone know why a decentralized p2p Uber never emerged?
Is there a technical issue?
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Uber Eats telling me I can’t order Chick-fil-A on a Sunday—I know it’s not a glitch, but it’s becoming a situation over here.
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@apeslion @Uber I’m sorry this happened to you. I hope that you are okay and are in a mentally good state *hugs*. Your well-being is above anything else, so please take time and reach out to folks. I pray that justice will be served, and you can move beyond this incident. <3
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@Uber_India I lost my luggage during an Uber ride and yet there is no response/ action from your driver/ helpdesk team. Inv No HJGECIFC25000097 dated 13Feb25 Ride with Mr Bharath (driver). Driver is not responding over calls and no support from @Uber_India either.
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With alternatives like BluSmart, Rapido, and Ola, Uber's service and support are falling short. If customers must fight for rightful refunds, how many others have been overcharged but didn't reach support? I demand a proper refund and fair compensation.
#UberIssues #Overcharging
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@vinnykuzz @boston_drives Uber seems to be following the healthcare industry playbook with drivers: Deny, Delay, Defend
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Hi @Uber_India
I have an issues with my recent uber travel, want to connect pertaining to that.
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@OriginalSicksec @AimedGuendouz nah i guess isnt Uber Looke at the error at GraphQl
Uber did give suggestions abt fields
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@Andrew_AM1 ???uber please fix his app
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@UberEats pathetic customer service.. how could your agent hang up on the call without solving the issue? This is not done @Uber #ubereats
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Am i the only who hates it when my uber driver is African new comers?? Who cant even speak English?? Just got out from a car and he picked up in the wrong place, car ugly and noisy, then dropped me off too far when where its supposed to be. so fkn stupid.
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@UberUKI_Support Dear Uber Eats Support,
1 . I am beyond frustrated with my recent grocery order. Not only was my order a disaster due to completely unsuitable replacements, but your app continuously gave me an error when I tried to select different options. This left me with
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@kunalkamra88 @bhash Ola is the worst out of it, Uber and Rapido and that's saying something
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@denverbitcoin That’s next-level proof-of-work right there. Helping out a stranded Uber driver while securing the network—Bitcoin miners stay prepared for anything! ⚡? #Bitcoin
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@RM3_SHERBET @Anthony23Bryant They work to feed & clothe their children - same as anyone else ..
Who gives Uber the right to work in London ? Who issues the drivers their licenses ?
Who really makes the money ?
Your enemy is not the drivers . They re slaves to the system just as you & i are
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i miss when restaurants had their own delivery guys. my nando's has been offline on uber eats since morning
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Uber charged me 5 times for trips I tried to schedule but couldn’t. So each time I thought it was a system error it took or held my funds. I’m naar
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3/ There's no way to end a ride in the app. Customer service (after lengthy googling for a phone number) claims they cannot end the ride (they actually hung up on me).
So now my app is stuck (for hours) with a driver driving around who hasn't ended the ride.
Great work, @Uber.
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Uber.
If you use the Uber app
Let me be clear when I say this.
The Uber app is unsecured.
Uber is not working to fix it.
Uber is aware of the problem with the app.
Uber knows that people uther than Uber is stilling people money and information
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@Uber_Support So you guys telling customers to subscribe to uber 1 for promo is fake advertisement? because the PROMO YOU guys sent me is not working.
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Good afternoon @Uber_Support
This morning I had a moderately unsafe interaction with an @Uber driver after being incorrectly both picked up and dropped off for a ride share I had ordered through the app earlier today. Luckily, no serious injury to myself, but language was issue
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Did you know that the “glitch “ in @ncbja is still going on with the Uber system?
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Has anyone had a glitch in Uber this morning? My card has been twice for rides that never even happened! @Uber
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@Sanyar69 Hi Sanya, Thanks for reaching out to us.
We’re focused on helping drivers who use the Uber platform and remain committed to doing what’s right for them..
Appreciate your understanding.
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@Uber_India the service provided by you is not good. Price shown in customer's phone is different from the rider. Rider are not talking properly and threatening to drop in between the journey. I have experienced the worst service by you and will not use uber's service again
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@Uber_RSA
Your service is deteriorating
Uber drivers arrive silently to charge waiting fees
Take longer routes than necessary to up the price
End trips long after drop off
Then take their frustrations out on the client which shows a lack of professionalism
Noh maan??♂️
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@MarceloPLima Waymo mkt share is def rising, however havent adopted because:
- Waymos cant go on highways yet, resulting in 2x the time to reach destination
- Price is ~2x the amount of Uber/Lyfts
- 2x the amt of time to pick you up
- Higher risk of random issues esp if need to be punctual
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Yesterday, I booked an Uber Auto, but the vehicle that arrived was different from the one mentioned in the trip details. The driver said the registered auto was under maintenance, so he brought another one. Is this even legal? @Uber_India @UberIN_Support #RideshareSafety
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@Uber_Support No. I’m not going to do that. The amount of retaliation in the Uber review and follow up processes is legendary — aimed at both the customer and the driver. I’ll let you deal with this system-wide issue. Far too many cars that aren’t fully functional.
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I need something dropped off to my house
Why does uber package drivers drive ? so slow
I be getting annoyed and anxiety
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@Uber_Support hi. I have an issue with a previous Uber eats order that I’m having trouble getting support using the app. Can you help me? Order no 8E344
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@Uber_Support @Uber Please help. Driver in NYC dropped me and drove off with my luggage in the back of his car. Isn’t answering his phone and I have to go to the airport in two hours! I’m desperate.
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Brilliant service from @suitsupply A small delivery error was made and was swiftly rectified by the uber professional Tinika. Thanks ??
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This the second day my uber app not working. @Uber pls fix it
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@Uber_Support is uber India support not working. Matter not getting resolved.
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@Uber_Support @Uber_India Moto Driver took me in the opposite direction because of a parcel delivery from other app, even after paying a surged price.
It caused me a delay of 20 mins + had to stand for 10 min, waiting for him to deliver the same, I need a refund.
#uber #scam
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@UberIN_Support @Uber_Support
I am looking for call from uber. I complained in the morning and I am asking call but I didn't receive call. My complaint about double charged by driver. Is this training you are giving to the drivers? I need call on 7359233678.
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@Uber_India Unable to buy Uber Shuttle Package Using my Uber Cash. I there a problem with the app? I was able to do it in past
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@Uber @Uber_Support is it your aim to enslave drivers on your platform in Lagos, Nigeria? Because what's all these pricing? Are you fueling our cars nor running our maintenance?
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Uber Drivers be angry the trip they accepted is going the direction it's going. "I usually don't accept such trips" bro whose problem is that?
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logging a request on the app or website and wait 24hrs for them to respond. So if I sent my children with an Uber ride and they didnt reach their destination all I can do is log a request and wait 24hrs for a response? Seems so. This should horrify and shock every Uber user. If
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Hello @ubereats_uk, I tried reaching out to you over the email and app multiple times but with no luck. Could you please help me with an issue regarding my Uber One UK subscription?
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@cpettit815 @ThinkAppraiser The AMC system sucks. Appraisals should work like Uber.
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@rakyll Only in California did I have Uber drivers so far with sometimes weirdly impressive or interesting tech backgrounds... tho I've now met some AI students working behind the counter in coffee shops in Amsterdam
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@DoorDash_Help I haven't been able to Dash for 2 days because my Dasher app is stuck in a loop. After I enter the text code it takes me back to the sign in screen. No fix works.
I guess I'll just do Uber Eats. At least their app works.
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Dammit, Uber is not working for me. Ugh.
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@IndieHackers An app which provides worker/labour on sign up basis like uber and ola to deal with unemployment where the buddies can accept the specified work if they like and do the job.
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@Uber_Support What is the email address of the parent company Uber so that I can send my complaint?
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@dregs_of_soc @realAlexKolodin Dregs you must have never been a server or Uber eats or any other job that relies on tips to live. No tips should not be taxed. Weren't taxed for many many years. Social Security should not be taxed. Overtime should not be taxed. Given what we know now, our tax dollars are wasted
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Anyone else notice the $Uber market glitch just now?
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standards for the well-being of riders, fellow drivers, and the community. While I am disheartened by the outcome, I respect Uber’s commitment to maintaining a safe platform.
Over the past 2.5 years, I’ve completed 1,266 trips with a 4.86★ rating, earning compliments such as
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@Uber_Support No response from Uber Support since Sunday. Empty promises, closing email conversations, with promises to start a new communication thread. Appalling service from the Uber brand.
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Had a terrible experience with @Uber! ? Fare was initially ₹290, but the driver stopped for 25 mins at a gas station & took a longer route through traffic. Final bill? ₹456! Filed a complaint, but Uber refused to help. Feels like a scam. Anyone else faced this? #UberScam
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@BeeNetwork I had to get an uber to Oldham and a bus out causing me to be late for work. I get that services may be late. But these 182’s have been appalling these last few months.
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@SZondi Uber and bolt are a problem cause most don't represent our society
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And instead of solving my issues via their help support system where I’m not being connected to customer service executives I’m getting bots reply that I’ve violated their policy of high number of requests for fare adjustment. An unfair policy by uber to cheat customers!
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@Uber is the worst app for cab service. I’m facing multiple issues where I’m being charged more than original fare and their promo codes are also not working but no support from @Uber_Support. I cancelled their Uber one subscription because of absolutely worse service experience
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@Uber wtf is this your service they are not responding from 9 days
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@Uber_India The Uber iPhone app still doesn't work even after today’s update. The app freezes after selecting a location and freezes on blank map. When can this fix be expected? Support takes forever to reply.
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$UBER Dumb cnbc/Bill Yuckman will be wondering what happened when this drops to 72 soon.
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@JoTrader4 @jorgemilburn There's also the issue of maintenance. Outside the US, and a few other countries, the operational environment may not be as controlled or predictable. Again, by leveraging local resources and ownership, Uber has greatly optimized for management and maintenance.
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@jorgemilburn Just want to drop the fact that Uber would be insolvent without egregious violations of regulations across the planet, and that the business model of being the "Uber of 'x'" has never improved customer experience for any service or industry
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Uber rides hit different when the driver genuinely asks about Islam or advice on a certain issue.
May Allah guide them to the straight path.
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@Uber
My license was replaced and so the issue date was updated and now you won't let me drive apparently because it hasn't been a year since the issue date even though I've been driving for 35 years? Technology company yes. Intelligent company? Absolutely not!!!
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Hi @Uber I bought train tickets, made payment, but ended up getting an error message.
The payment went through but no ticket was sent. Who can I talk to about this?
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$UBER is a distribution business. Autonomous tech will ultimately eliminate their largest cost (human drivers)
Not to mention the cost of building out an AV fleet...insurance, storage, maintenance, electricity, etc.
The beauty of $UBER is ability to flex supply based on demand
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@paulg most startups are solving problems that they create. no more "uber for ..." "airbnb for ...", techbros thinkin' they're Steve Jobs when they're just Elizabeth Holmes with a higher voice
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@abazwhyllzz Guys, I do ride hailing services(UBER).. Book me for offline trips
All that na grammar oo, I BE DRIVER
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@UberIN_Support And this issue by Uber has cost me more than half an hour. Uber should be compensating me for this
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@Rodairos Most of the killer use cases for Web3 were tried before and failed as most were ahead of their time. D-uber, D-Social Media, D-docs signing, D-Resumes you name it. Most were tired many times and failed therefore most teams stopped trying to build them.
Now technology has…
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@Uber_India @Uber_Support
I have already reported this issue before, but no action has been taken yet! My ID is still blocked, and the fraud issue remains unresolved. How long will Uber ignore this?
I request an immediate investigation and resolution. If this continues,
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Uber’s decline in South Africa - poor service, driver issues, and complaints soar: After more than a decade in South Africa, Uber is facing a sharp decline, with users frustrated by unprofessional drivers, poorly maintained cars, and ineffective customer support. Once known for…
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what the hell was i supposed to do if i was dropped off in the middle of no where @Uber
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i was dropped off at the wrong location thank god there’s a hotel here i could wait in BUT HOW CAN I NOT CONTACT SOMEONE TO HELP ME NOW @Uber I CANNOT WAIT SIX TO TWELVE HOURS TO GET SUPPORT
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So, with this silence, I guess it was an intentional scam attempt. In that case, what is @UberIN_Support doing to stop such fraudsters and what does Uber have to do with this? With this kind of silence, it seems like it's being promoted by @Uber_India.
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@Costco I can't imagine it's an issue with your website but I've tried 2 different browsers and keep looping on the site to the home page trying to buy Uber gift cards. Everything else works perfectly fine. What is going on? Have used your site in the past
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@GT97322191 @amitisinvesting AVs aren’t just software. They’re software and vehicles. Waymo cars are absurdly expensive and that drives up the cost per mile. It is incredibly unlikely that anyone will be able to compete with Tesla on price per mile especially if they rely on uber for distribution
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@Uber How is it acceptable that there is no direct way to contact customer service? I have repeatedly reported an issue through the app, yet nothing happens. The driver does not contact me, and no one from Uber follows up.
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@D7631710698305 @wendyp4545 Uber, DoorDash or my personal favorite “ learn to code”
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@elonmusk I’m trying to contact you re: an injury I received in an Uber Tesla from a faulty seatbelt.
I want to raise public awareness.
@elonmusk
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@J0n__Guerra @iamadrenaline_ That’s an Uber driver pro tip right there.
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Mybroadband:
After operating in South Africa for over eleven years, Uber is collapsing, with customers reporting problems with driver behaviour, poorly maintained cars, and torpid customer support.
When Uber entered the country in 2013, cars were top-notch, its drivers were…
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Uber is gaining market share, scaling more effectively than competitors and effectively charging more per mile without losing customers.
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@Uber kindly look into the issue and provide resolution at earliest - else I am compelled to explore legal remedies against such unfair pricing practices, as this is not an isolated incident but a repeated issue caused by your system. Looking forward to your swift resolution.
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@MMMTwealth I live rural, everyone has cars or trucks and no one will wait the long requisite time for an Uber. Cannot imagine this changing.
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I paid again this amount to uber by Phone pay. After sometime I have completed a ride with Uber at Ahmedabad on 15 Sep 24 amount ₹76.84. I paid to Driver ₹76 by phone pay. I have proof of this payment. Now Uber app showing outstanding payment of 76.84.
This is problem of uber.
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@Uber_Support Thank you. I look forward to solving this problem and accessing/using Uber services again.
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@LeeRussian I once did that in the wee hours of the morning, and the Uber driver was clearly not amused. However, after some hesitation, he went ahead and jumpstarted the car anyway.
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This uber driver got every maintenance light on right now
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@4EverSioux1 @Uber My problem is I’m in where it says I’ve been active locations, but it takes forever for me to get trips
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@SamuelkoXd @WadePlem Andre August was a 178er and a retired handicapped bum with a bum knee ?
Thousands of options and Jake specifically choose a retired uber driver who was handicapped and retired.
Tommy fury was recovering with his hand and the moment he was ready to go Jake got scared
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@jamesott23 Sorry for the Uber late reply what's wrong with the banner I have?
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what is uber eats’ problem
all i want is a mcdonald’s but they don’t deliver to where i live
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@ranig @farzyness a global tesla rideshare network would definitely threaten uber
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@Uber I am super frustrated in the lack of customer support and disappointed in the poor customer service and communication that I’ve received from your company. I haven’t been able to get in contact with anyone and no one is getting back to me in regard to my issue.