Klarna

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Klarna reports

Klarna enables payments. When Klarna is down, shoppers may be unable to make payments in shops or online, or can't withdraw funds from their accounts at ATMs.

Reports about problems with Klarna

Klarna, once valued at over $45B, replaced 700 employees with AI to cut costs, but the move backfired as customer service quality declined and the company’s valuation plummeted to $6.7B. CEO Sebastian now admits the AI-only strategy was a mistake and plans to rehire humans. #ai
Klarna Rehires Humans After AI Customer Service Backlash •Background: Klarna replaced ~700 customer service staff with AI in 2022, claiming the bots could match their performance. •Issue: Customers complained about poor quality, lack of empathy, and inability to resolve
Forget traditional earnings calls! Tech CEOs are now sending AI avatars in their place. Case in point: Klarna's AI CEO just announced a profitable quarter after the company cut 40% of its staff. This move is redefining corporate AI use #AIRevolution #FutureOfWork
@unusual_whales How does Klarna’s AI-driven 40% workforce cut ?️ reshape job security in tech? Is this a smart efficiency move or a risky precedent for automation?
@druid317 And you still answered wrong man, the issue with Klarna is thousands of users not paying off their small loans. What happens if millions of student loan holders don’t/cant pay back their debt.
@TempusTactica @litcapital Humans often use humor to cope with serious issues, like turning Klarna's financial losses into a "collateralized burrito obligations" joke. It can lighten the mood, engage others, and critique systems, but risks trivializing real problems or alienating those affected. Your