Ubisoft Connect
Ubisoft Connect is a gaming app store that sells and distributes games and enables online gaming. When Ubisoft Connect is down, login may not be working, users can't purchase or download games or online gaming through its servers is not available.
Ubisoft Connect reports
Reports about problems with Ubisoft Connect
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@UbisoftSupport regarding the issue of that I cant connect to your server...my internet provider from Maxis Broadband says please tell ubisoft to refer ticket case no #22290397 and get a further help from you guyson X -
@Th3birdman15 @SlenderTheSir Nah you are just wrong. Ubisoft tried to claim historical accuracy multiple times, ghost of tsushima didn't. No rules in art but if you make stupid crap then you get flamed for it, simple. You completely disingenuously cut out any mention he did of Resident Evil 5.on X -
@AlanGrant00 The Ubisoft Connect PC app is giving you a "drastic state"-error despite not even having run in the background? ? Can you maybe share an image of the error message?on X -
@UbisoftSupport at unexpected moments, a window pops up informing you that the Ubisoft Connect application has entered a drastic state. And the app doesn't run in the background.on X -
@AlanGrant00 Hello Alan, we'd like to help you with Ubisoft Connect. If you encounter an issue with Ubisoft Connect, can you provide more details onto it?on X
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@Tidavzfor7 Hello, if you have an open support case, please wait for our colleagues of the Ubisoft Help website to respond to you. For us to determine our options on Twitter, you'd need to provide more details onto your problem.on X
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@Fncrabbs Hi! We’re sorry to hear this. Do you know whether this issue affects all Ubisoft webpages or just certain ones? Also, you've mentioned that you encounter 0_30 on Motorfest, but could you let us know if there's a specific error message when trying to access the Ubisoft sites?
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@malhuda31 Hello M Alhuda, our colleagues of the Ubisoft Help website will respond to your support case as soon as possible. If you provide more details onto your problem, then we can determine the options we can offer you here on Twitter.
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@horizontalcornn @Shiiny77 Same thing happened to me! Ubisoft is aware of the issueon X -
@amir1314495 Hello amir, your support case is with our colleagues of the Ubisoft Help website, who'll respond to it as soon as possible. If you provide us more details onto your issue, we can determine our options that we can offer you here on Twitter.
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@AlekNac Hello Random1, our colleagues of the Ubisoft Help website will respond to your support case as soon as possible. For us to help you here on Twitter, you'd have to provide more details onto your issue. We can then determine the options we can offer you here.
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@Ubisoft FIX THIS FRAME RATE GLITCH ON CONSOLE PLZZZ ITS SO ANNOYING, ITS ABOUT TO MAKE ME GO FERALon X -
@pavoliareine Aw, that’s a shame, UNO claims another collab with issues, thanks Ubisofton X -
@MrClarkEl @Grummz See, this is what happens when Ubisoft has had zero proper Japanese working on Shadows from the get go.on X -
@evilfunkydude Hello Michael, we'd like to help you with Ubisoft Connect. Can you provide more details onto the problem? Is the app loading slow? What do you mean with "get the Ubisoft connect app to open a little"?on X
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@XLAnimosity We're sorry to hear you've still encountered these crashes. Just to confirm, as you mentioned sending reports, is it just giving you the Ubisoft Connect message when the game crashes? You aren't seeing any windows or errors directly from The Division 2?on X
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@YngveS2 Hello, if you experience technical issues in one of our games, can you provide more details? Which Ubisoft game do you have these problems in? On what platform are you playing it? How does the problem look like in your game? ?on X
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@MightyKeef ...... Hey how are Bioware and Ubisoft doing Keef?on X -
@UbisoftSupport Ps4, sent u another email through ubisofton X -
@DrunknCanuck @shoheikondo -Honestly, whatver actual problems in the game are being hidden by the vitrol to him too. Okay Ubisoft made the stupid coporate oopsidoole they all do that... but... can we get some actual critism for this game?on X -
Ubisoft has a lot of problems, but I genuinely hope AC: Shadows is a banger.on X -
@Ubisoft what is with the frame drop on Xbox it’s so badon X -
@BradWardFight @Red047x Yeah, I know, but ever since subscribing on PC, even after letting it run out, the option is not available anymore due to some error that ubisoft has yet to fix.on X -
@UbisoftSupport Good evening dear Ubisoft support I forgot to say it but the Just Dance Controller app seems to be faulty. No matter what you try, the connection error message always appears. It would be nice if they could maybe fix this for the iOS version :) -
@SpiritWrldd Hello SPIRIT, can you tell us in which Ubisoft game you still have disconnects? Is there any error shown of which you could also share an image with us?
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@UbisoftSupport Hi Ubisoft, may I know if your servers in SEA are down or something? When I wanna login to Ubisoft Connect, it keeps going error & asking me to check my internet connection, while my internet is 100% working. -
@ContendoYT yeah, ive even tried to see if i can get a copy of raving rabbids 2 working from internet archive and it wouldnt work past opening :’) maybe if gog gets rights to sell it ubisoft will fix the issue that makes it unplayable.. -
@OfficialValorVP @UbisoftSupport So I completed the New York contracts but didn't receive the achievement. I complained to Ubisoft and they said that if I didn't receive the achievement, it was because I hadn't completed the 24 contracts. I thought it was bad because I believed I had completed them until I made+ -
@ShanTofique @Ubisoft Comprehension problems? -
@Daurhkk Hello DaurhkR6, we are sorry that you are having issues with Ubisoft Connect. Could you please provide some details regarding the problem you are currently experiencing? Thank you.
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@UbisoftSupport Trying to load up trackmania Seems like i cant open it. It says A Ubisoft service is currently unavailable -
hey @Ubisoft @UbisoftSupport Ubisoft connect est down ? Error dolphin-028? -
@Ubisoft @UbisoftSupport Connect is down. Error dolphin-028. -
@UbisoftSupport Hello, is Ubisoft Connect having issues? I cannot log in! -
@UbisoftSupport I’m getting error code dolphin-028 when trying to load Ubisoft connect, any suggestions? -
@UbisoftSupport guess there is an outage? Cannot connect to ubisoft connect launcher. -
@Inguisna @sterlinggolem Was mentioning on Blue sky earlier how Ubisoft really dropped the ball by making watch dogs 3 whatever it is instead of building on watch dogs 2 TT -
@valentinstepha7 Hello valentin, our colleagues of the Ubisoft Help website will respond to your open support case as soon as possible. If you share more details onto your problem, we can check our options here on Twitter.
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@CODUpdates I wasn't aware that I was playing a Ubisoft game. Seriously. How does this happen? -
@spreadsheeticus I want the root of the problem gone. Which are the devs that support any sort of LGBTQ+ propaganda. We tried it and it doesn't work and it's toxic for society. I disagree with Grumm'z A.I and Tencent or other Chinese companies buying out Ubisoft. -
Guys they have done it again. Ubisoft have failed miserably. Shadows is riddled with error and inaccuracies. -
@RinoTheBouncer @Nljigakulive And they advertised their games edition with a broken tori gate which is a historical site during WW2 and delayed the release on March 20th which is yet another date which a horrific event happened in Japan. Delusional gamers need to stop supporting the woke company Ubisoft -
@Javier14588201 @Ubisoft try moving on from Ubisoft games. Ubisoft isnt the only game company -
When will Ubisoft begin to control and receive monthly payment reports from organization that participate in their system and penalize them if they are unable to show the proof(taking their skin/prize pool cut). It just keeps happening and its unacceptable -
@UbisoftSupport Still not working, and the game does not show on ubisoft connect -
@FIRRIS_ Thanks for sharing the information. The error 3_3e1e269b_10 is also under investigation with our developers. Can you tell us, on which platform and also your Ubisoft username? We can then forward those also to the investigation with our developers.
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@SLordsiege Hi @SLordsiege, sorry to hear you're getting that error message. Does this appear in Ubisoft Connect or in the game itself?
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@UbisoftSupport All ubisoft games that connects to the server -
@UbisoftSupport Still not working. Maybe you guys could fix Ubisoft Connect because these seem like pretty strange fixes to expect users to do.
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@UbisoftSupport ubisoft please fix the god gamn servers i cant play -
@Ubisoft Can you finally fix yours severs? It's not first time that players can't play normally, because of servers issue -
@PlatinumGamr Same here. I think they'll be fine to be honest. They had these same issues with Vivendi trying to take over after AC Unity hurt Ubisoft as a company badly. Ubisoft seems to go through this bad stretch once a decade. They need to stop chasing live service and get back to basics. -
@RoccoSinico @UbisoftSupport I’ll advise you hit Startechna up in IG complaining to him about this issue, Ubisoft won’t respond to your complaints about This glitch
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@FrstG0xd I was definitely on the fence for a bit but they seem to have polished the hell out of it with that delay. This is do or die for Ubisoft. -
@Wozzleman Hello Wozzle, if you still encounter the Dolphin-028 error with your Ubisoft Connect, have you tried using a different internet connection yet, like a mobile network? Ending the Ubi Connect app via Taskmanager, and then starting any Ubisoft game via its .exe-file might help too.
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@Ubisoft fix your game I can’t join back into my ranked match all I get is matchmaking error my internet is fine. -
@UbisoftSupport Playing on PC through Ubisoft Connect Launcher in the Eastern USA. Thanks. -
@UbisoftSupport Are you running maintenance right now that is preventing logging into the Ubisoft Connect client? (Dolphin error 34)? The support site mentions maintenance at 23:00 but does not list a timezone and the notice was not localised for my region. -
@UbisoftSupport I've also filed a Ubisoft Support Ticket (22592559) for your reference about this lag issue. -
@NVIDIAGFN Hi, r6 connected to ubisoft is still under maintenance for 3 days, is there any news? -
@Ubisoft do better. I get disconnected from a game either due to server error or ddosing and I get a ban. Your devs, your game, your security, and your investigations into cheating are a joke. Way to destroy what could have been an amazing game with a rich legacy. -
@UbisoftSupport Anything for the negative scores on Xbox One/PS4 also? Just want to make sure that, if there was anything altered during the Ubisoft server maintenance that I am not aware of by the time you get my post, I am up to date and fully informed. Thanks once again for the help! -
@ggNemtor Hi Nemtor, sorry to hear you're unable to access Ubisoft Connect. Which platform are you playing on? Do you get any specific error codes?
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@UbisoftSupport @kevinthepro2 I have the same problem Ubisoft since 5 days ago, please fix I can't connect 😰 -
the new siege event is actually so broken its insane ubisoft pls fix it ty -
@Ubisoft How hard can it be for you to fix what’s actually important, your servers, literally spent 10 minutes trying to load back into my ranked game and got connection failure 5x, I restarted the game and my PS5 so many times and submit my case but it says there was an issue.
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@UbisoftSupport Hey! I saw recently on your main support website that there will be a scheduled maintenance of some Ubisoft online services tomorrow at 12:00pm EST. Would you be able to tell me if this outage will affect Rayman Legends servers at all? Thanks for the information!
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@UbisoftSupport @kevinthepro2 Same here, unable to login from the game. Ubisoft website works fine. -
#RainbowSixSiege #Ubisoft fix your servers man. i lost power and when i came back and tried reconnecting to ranked it said connection failure?!?! now i have a ban for no reason. yall wont let me connect and then give me a ban. W servers. #fixyourdamngame -
@KingSammy001 Hey King Sammy. You have responded to a Ubisoft Connect error Dolphin-028 message. Are you experiencing an issue with Ubisoft Connect or The Crew Motorfest that is giving you error 0_30? What platform are you using?
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@growtopiagame Nice job ubisoft now i cant log in
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@MarcoCorrosion Or blame consumers for the problems of the development and publishing of the game ala Ubisoft -
anyone else have the glitch where your teammates die 30 seconds into a round? great matchmaking @Ubisoft -
@skolinskiii Hello Skolinski, we cannot see any outage for the Ubisoft Connect server having happened. Do you have still problems getting into your Ubisoft Connect? Is there any error shown of which you could share an image with us?
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@ChxngeA Hi bbuegvrjknw. We're sorry to hear you've been seeing this Dolphin-028 error. Just to confirm, this is occurring when trying to initially login to Ubisoft Connect or is it appearing in-game?
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@UbisoftSupport @MickKoffiiiii Is there any update on this? Still can’t connect to Ubisoft server on switch version -
@UbisoftSupport hi my Ubisoft won’t load up and I am getting the dolphin error code I have tried the command prompt solution and it is not working please help -
@UbisoftSupport Is there an outage going on? I am unable to login to Ubisoft Connect but I am able to login to the Ubisoft website. Thanks. -
@UbisoftSupport Ubisoft connect dolphin 28 error. How do I fix this?
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@Sakerift @TTBN_GAMING They are not equally fictional. Ubisoft advertised Yasuke as deeply grounded in historical fact only to release a statement to 'clarify' that it wasn't supposed to be accurate. One is a realistic setting with fantasy/sci-fi elements. The other isn't even trying to be realistic. -
@Jyrhy_ Hello Jyrhy, we'd like to help you with this connection issue. Can you tell us, for which Ubisoft game this error is appearing and the platform you're playing on?
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@thepolandstick Okay, the popup usually should contain the login section, and the login window is working for you on our other Ubisoft websites ?. Have you tried using another internet connection or device yet? Maybe opening the website on your smartphone?
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@gio_lyon04 Hello gioooo, we'd like to help you with the PANDA-0004_0002 error in your Just Dance 2025. Can you tell us, on which platform you're encountering this error? Did you try any steps from our Ubisoft Help website against this error already?
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@UbisoftSupport "The Ubisoft servers are not available" this accurate or is the problem on my end? -
@Ubisoft @UbisoftSupport i tried playing just dance 2025 today and yesterday and it keeps popping up with an error code that’s PANDA-0004_0002 and going to the support link at the bottom was no help so i’m confused on what to do now.. -
@Ubisoft @NintendoAmerica Turn back on Xbox 360 ps3 Ubisoft servers. Watch Dogs Xbox 360 ps3 matchmaking for ranked. Rayman Legends Xbox 360 ps3 time trials timer for cups given. I can’t get amount needed Awesomeness lvl 11 because of time trials timer is glitched broken timer infinitely stuck for weeks -
@UbisoftSupport Fix your game. Haven't been able to login into ubisoft connect for the past 6 hours because apparently my internet is not working. It is. Why can't I login to Ubi connect? -
@UbisoftSupport can you please fix ubisoft connect? u are the only one having problems every time -
@UbisoftClub can't invite anyone in #RainbowSixSiege seems like a server issue @Ubisoft fix it -
@UbisoftSupport Hey Ubisoft, I have a problem with R6.When i go into a rangmatch i crash evrey second day in the mid game and i can not reconnect and it show me error.I think its a bug of your game because my Internet is good.Please unban me it Happend the 4 time and now i ban 2d -
@reecetaylor529 Sorry to hear that the issue still persists. In this case, we recommend you keep launching the game through Ubisoft Connect.
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@Ubisoft I’m back with a little bug announcement but I dont know if anyone else has this problem or it’s just me but I can’t place a charm on Blackbeard’s shield and it’s pissing me off because I see other people have charms on their Shields but I Can’t -
@Asylum_Core2 This site offers support for the physical card game. Please contact Ubisoft Support for help with UNO on PlayStation. -
@TheTrue_Seal @_L3vi3 It has too many issues moving forward which will really hurt it. There is no way it will reach the numbers it once did. Ubisoft is in trouble. -
Hello my Friends, i bought Ubisoft+ Premium and everytime when i try to download a Game it says "The CD Key or Activation Code is invalid. Try it again" how can i fix this Problem? @UbisoftSupport -
@pinsonkaua Hi Kauã, sorry to hear you are getting this message when trying to log in. To get a better overview on this, did you try logging into your phone first before trying to log into Ubisoft Connect?
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@T3NC1V3 @IGN They might, but clearly IGN could use the same communications training Ubisoft needs. -
@Moodywehateyou also being first is ubisoft words not mine...on X -
@UbisoftSupport hey I’ve been having this issue for a couple of days now and I can’t find a fix but when I launch r6 on my pc from the Ubisoft app it takes forever to open and once it does it gives me this error code 6-0x00001000 can’t find a fix and never had this issue before. -
@SgtGreyBeard @TheDivisionGame But not anymore. The devs have ruined what could’ve gone down as the greatest game ever. They don’t fix anything & then when they attempt to fix anything they cause several more issues. Trash devs work for what’s now a trash company. Ubisoft needs to sell to Sony or anyone else. -
@merrittmmusic @FemPess You do know the reason why capitalism works is... that it gives freedom to the consumer in a supply and demand economy right...? If the product sucks, no one buys it, company goes under because they thought there was a demand for their supply... ubisoft is learning this -
@mrpyo1 The company is already broken and AC's imaginary success won't help them no matter what. Should check out Ubisoft's earnings call today. They're selling soon no matter what. -
@lionbeard40 @Okami13_ According to Tom Henderson, the potential buyout of Ubisoft says otherwise -
@Kryiton i was playing on mac/parallel Windows and it didn't rly connect with Ubisoft + wasn't saving my progress and I tried to be careful but force quitting the game erased everythingon X -
@whoqr Hello puzzig, the support cases are answered by our colleagues of the Ubisoft Help website. If you want our help here on Twitter, you'd have to provide more details onto your issue. Can you provide more details onto it, so we can determine our options here?on X
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@UbisoftSupport Hi, inventory was not full, and I did check the various mailboxes, and all are showing zero for counts, so nothing there. Also, no skins in Ubisoft Connect. Other clan-mates also experiencing the same issue.on X -
@UbisoftSupport Yes I place on pc through Ubisoft however on Dx11 it loads the wrong Version of the game (in the bottom left the version number is wrong) so I can’t connect to the servers and play the gameon X -
heyy i can’t get on to the crew motorfest it’s telling me error code 0_30 and my wifi is fine @UbisoftSupport @Ubisofton X -
@Ubisoft FIX SIEGE, i get disconnected because of my network, THEN i cannot join back, ALLWAYS says ”connection failure” and then i get ban, has happened 3 times TODAYon X
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@UbisoftSupport @shallianai It will just continue loading and never open. Then pop up with an error saying you cannot connect to Ubisoft servers. And you cannot play. It’s been to days and I haven’t played the game with my friends.on X -
@UbisoftSupport @AsaapAry ps5 impossible to invit someone, impossible to launch ubisoft connecton X -
@UbisoftSupport @24KTrash12 Yes Ubisoft is not working on rainbowon X -
@24KTrash12 Hi there DX. Can you go into more detail about this issue you are having with Ubisoft Connect? Do you get any error messages?on X
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@UbisoftSupport @LoganDa52070499 Same thing been happening to me when I click it a Ubisoft emblem shows up and loads for a while then I get a error codeon X -
@tkyamama Hello there! We're sorry to hear that you're unable to open Ubisoft in Rainbow Six: Siege. If you're unable to connect to your friends, this issue is under investigation. We apologize for the inconvenience.on X
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@RibombeeTeacher Same here for me with Star Wars Outlaws! I had concern for it due to Ubisoft's problems lately. Glad I didn't bought it, saved some money!on X -
@UbisoftSupport Ubisoft starting the new year off right by showing off just how had their service really is. Well over 24hrs later and Ubisoft Connect is still having issues.on X -
@UbisoftSupport can you please fix the Ubisoft connect issues it’s been 24 hours almost already
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@UbisoftSupport How much longer on this Ubisoft connect issue,? -
@UbisoftSupport for some reason every time I click on ubisoft connect on rainbow six seige it says connection error pls come back to me with a reply so I can fix this -
@Ubisoft the severs are unreachable and you can’t invite anyone when is it gonna be up -
@UbisoftSupport this is now the 2nd day that I can not open Ubisoft connect because servers are unreachable it’s been more then 24 hours and I still can’t open it fix your game please ERROR CODE: 8-0x00000480 I can still play the game just not with friends please explain -
Crazy how I can't push ranked with my console mate because your Ubisoft connect servers are broken since 24+ hours @Ubisoft fix your game and your potato servers ?on X
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@UbisoftSupport Not only is your Ubisoft Connect not working and hasn’t been for nearly 36 hours, the renown earned inside the ubi connect challenges isn’t crediting to my total. You’re a joke Ubisoft. #UBISHAFTon X -
@UbisoftSupport any fix for the issue regarding Ubisoft connect. I can’t invite my friends on Ps or Pc because it keeps coming up with an error when I try to load it to invite them.on X -
@Ubisoft why is R6 broken? Make your only good game better please. I as a ps5 guy can’t load Ubisoft connect gives me an error please fixon X -
@UbisoftSupport Xbox and PS Ubisoft connect is not working. Can't open invites or send them. its been happening for me and all my friends across these platforms. What's going on???on X -
@UbisoftSupport You mean to tell me that a company that generated billions of dollars last year is unable to, A) fix their app that allows players to connect with each other or B) Give any sort of update or acknowledgment that their is an issue with ubisoft connect.on X -
@UbisoftSupport @Ejskuk3473 Why is Ubisoft connect still not working on rainbow?? It’s been almost 24 hours since this started and they still haven’t fixed it??PITIFULon X -
anyone else’s ubisoft connect not working???on X -
@UbisoftSupport Can you guys fix Ubisoft connect, it wont let me invite cross-play friends and tells me the servers are unreachableon X -
@ByanyShyl Counterpoint - Ubisoft is still radio silent on the issue, has not issued an update, and is continuing to sell the product to unsuspecting W11 users. If a phone manufacturer sold me a phone while fully aware that I wouldn’t be able to use it, it would still warrant criticismon X -
is there anyone who's having problems when inviting from ubisoft. I can queue but i can't play w my friends. If anyone knows anything plz lmk.on X -
@UbisoftSupport why is ubisoft connect not working on console rn?on X -
@UbisoftSupport are y’all dumb? Ubisoft connect broken still?on X -
@Ubisoft #xdefiant xbox series x doesn't work,tried ubisoft support & no responseon X -
Anyone having problems with ubisoft invites or it’s just me???on X -
@UbisoftSupport ubisoft connect is not working for console. We can not invite PC players do something!on X -
@VarsityGamingTV ubisoft connect invites are not working on console and they are doing nothingon X
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@Ubisoft Support major problems with vanity, many simple or confetti smokes have different colors, a simple example would be that when blue confetti smoke is drifting, it shows purple, on red it shows another color and so on!!on X -
@marcuyy1 Ubisoft is not working to inv xbox or pson X -
@Ubisoft whats up with the ubisoft connection errors it's been like this for 2 days straight nowon X -
anyone else having ubisoft connectivity issues?on X
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@UbisoftSupport ubisoft is cooked on console. all my friends on console cant accept ubisoft invites or load into ubisoft connect. tried clearing cache, verifying game and restarting both the console and routers. happening on xbox one, ps5 and xbox series x. -error code 8-00000480on X -
@Kendrillion64 @GiveMeBanHammer I'd bet the issue is due to the DRM that Ubisoft is using, so they're definitely partially responsible. -
@UbisoftSupport on r6 Ubisoft connect provides an error code [8-0x00000480] at the moment, is this being worked on?on X -
@UbisoftSupport @Ubisoft fix ur servers i’m tryna play with a make a wish kid and it’s not workingon X -
@UbisoftSupport hey is Ubisoft connect working? I’m trying to do crossplay and its not letting me it’s telling me there is a server issue.on X -
@UbisoftSupport error code 8-0x00000480 why can’t I invite friends frok Ubisoft connect?on X -
@UbisoftSupport I can’t open invites or Ubisoft connect it says servers are not reachable but I’m playing a ranked right now on a server so all your doing is stopping me from sending friends invites or accepting them to join them fix this problem it’s been 10 hours nowon X