Vinted

C H

New Listings not showing in searches

Barbara

I have the same problem, payments usually arrive in mins, nothing arrived when withdrawn yesterday (Sunday) or today (Monday)

Yuliia

Funds were marked as withdrawn yesterday, but still no money in my bank account. This is very frustrating. Is there a delay with payouts?

Daniel

Whenever I try to purchase anything, I get a 'Something's gone wrong. Access Denied' message. Can use the rest of the app as usual

Sarah Lee Fletcher

I reported it to customer support and then straight away it came on

Megan Amelia Fear

Yes! Exactly the same thing just happened to me twice!

Sarah Lee Fletcher

Anyone else problems uploading a item keeps saying processing and the item is hidden 🫥

John

Vinted not giving any shipping options when buying an item have tried with multiple accounts and the same thing is happening

Jenna

Will not print postage labels so am unable to send. It says try again later or cancel but has affected all of my sales so I think it is a problem their end not mine. I don't want to have to cancel orders.

Jenna

Having exactly the same problem.

P C

I went to post three parcels this morning, went to get the labels and its constantly saying Shipping label failed Shipping label order failed. Please try again later. has anyone else experienced this? This has never happened to me before where I cannot get the label full stop, I will wait till later today and hope it sorts it self out, it is also the same for desktop, I was hoping it would work on my computer, but no.

Vinted CEO

oh would you look at that, Vinted is down. What a shocker. Anyone would think I ain’t got stuff to sell or anywhere better to be. Not here for the lols. Sort it out

OnYaBikeSausage on

Click app, vinted logo then tells me server down try again in 5 mins. That was 5-6 hours ago and still doing. Tried deleting and installing and i think it says the same, as now the message comes up in French

Kerry Fowler

App down and will not load.

Shyann

The app won’t load even though I’ve tried it on two devices and deleted and reinstalled however the website is working

Beth

App wont load

Tracey Stuckey

Here we go again...

David Ayowade

Items stuck in processing/ Hidden today!

stacey

Not Showing newest listings on searches

Jdot

Views seem low - anyone else having this issue? My items usually get lots of views and favourites.

J T

What is the point of bumping items when the views stay the same frustrating this app sometimes🙄😬

LozQ555

Items stuck in processing

David Ayowade

Items Stuck on Processing!

Anthony Boyne

Vinted all to often isn't working properly. 'Something Went Wrong' message pops up on a daily basis.

Vinted Sux

Cant make any offers to my buyers for past 3 days. Click on offers after 1 second of showing the offer page the page auto redirects to the listing page. Tried differnt browsers, logging in and out, differnt PCs Same issue.

musakhan zadran

no its soo annoying ive been stuck on 3 views usually gets over 100 its been bumped aswell

Vintedseller25

Anyone Getting Any Views Today??

J T

Bumped but same amount of views

Taimur Tahir

When I open up the app … it won’t open. It’s just stuck loading!!!!

Dean

Daz. I did the same. Delete cookies and data and it is back up and running

Daz

I tried deleting/clearing cookies and site data. Tried again and the page refreshing issue stopped. All seems fine now

Tina Wood

Session refresh, buffering constantly since 27th Dec... unable to gain access to the site at all.

Anthony Boyne

session refresh, buffering constantly, no access to site at all, for 48 hours now.

R-K-C

Keep getting "session refresh" on Firefox on PC. Phone (Chrome) was ok yesterday but is now affected starting today. I can still view and used Vinted on Chrome PC and had recently download the app form today which still works.

DAN

Constant page refreshing

Daz

website page repeatedly refreshing itself

Thedamed

As usual Vinted not working propperly and keeping peoples moneys

fork lift

website page repeatedly refreshing itself

Jdot

Can't see notifications

Jdot

Page is failing to load error message

Nora

Messages ain't showing

J T

Notifications ain't showing 😫

rachelkcollins

@CustomersHs_ @vintedUK I’ve followed back. Provided all the details and have had nothing back from Vinted. Seems you’ve just sent me yet another generic message to buy some time. 5 weeks wait and shambolic customer services.

aliciavanmaele

@vinted why does it take so long to help customers? I have had failed shipping label problems for 2 days now!!

Barry_Carrot

Has anyone on here spoken to Trading Standards or @CitizensAdvice about issues with fraud & double standards by @vinted? Tried contacting their legal team but the level (or lack) of correspondence, customer service or just-plain-giving-a-sh*t is beyond comprehension

KALPEssentials

@vinted tech issue with shipping labels, when will this be fixed? Shipping label failed

DuchessDx

Anyone having issues with getting shipping labels on Vinted today? ??

DanChow23

@vinted @vinteduk Still no response. It’s clear you have no customer service which is about to cost me in sales. Pulling everything immediately. This is a scam!

J T

I can't even sign into the app

J T

Anyone having server issue

Nora

Oops! Something went wrong.

liscaditonno

vinted not working ?

Wlikexyz

#Vinted 66666The server crashed, awesome

JoshBro96275915

Anyone else having issues with Vinted? App is really slow and laggy. Can’t even seem to get on it now #vinteddown #Vinted

ProjectMargins

@vinted says your servers are down. App crashed. Any updates? Thanks.

BrookJodi91169

@Vinted I need help. My return was never delivered or notified for pickup, but support keeps sending the same scripted reply asking me to pay for a shipping label for a courier error. I’ve asked for escalation but nobody is reading my messages. Can a senior agent review my case?

planetofstardom

nothing will test your patience like wanting to deliver a vinted package to the package point but your printer not working

Jemima

Several items I've viewed say hidden! So I am unable to buy it

NEOCANDYZ

why is my vinted not working ?

BrookJodi91169

@Vinted I need help. My return was never delivered or notified for pickup, but support keeps sending the same scripted reply asking me to pay for a shipping label for a courier error. I’ve asked for escalation but nobody is reading my messages. Can a senior agent review my case?

InPostUK

@_nickkemp Hi Nick, thanks for reaching out to ask about your parcel. Unfortunately we don't have further updates at this time for you, but do hope your parcel will continue on its way soon! As it's been over 72 hours, please reach out to the Vinted team to report this delay. Thank you.

Gillan Carino

I swear, this is happening regularly now ridiculous!

Gillan Carino

AGAIN!!! SALE IS COMPLETED AND STILL NOT ON AVAILABLE FUNDS… THIS IS JUST GETTING RIDICULOUS!!!

xtinexoop

@DonnaLouise1212 how many gcse’s does she have? where do you live? could she not have started her own business cleaning? or selling on vinted?

timi_RM

@TheAjibolaGrey If you know anyone travelling back, try vinted and send through them.

Aaron Rogi

Anyone getting an error when trying to create a label

InPostUK

@Amy46640644 Hi Amy. As discussed in DM, Vinted are responsible for opening investigations with us directly which is why we've directed you to reach out to their team. When they contact our Customer Care team, they'll work together to investigate this for you. Thank you.

Emma Griffin

My funds are stuck on pending again. Anyone else?

Lisa Hague

Won't let me view refund and stuck on progressing anyone know why

Sarah Lee Fletcher

HHaving The same problem

Tracey Conway

Server error when you click on an item from the home page

Greg

You Can only send so many offers to people in a certain amount of time,

Ewa Sikora

server error

Thedamed

Getting refund error

lolawantstodie

My Vinted isn’t working ??? I just want tøp necklaces and ITS NOT WORKING

unstablemabelx

Anyone else having issues on @vinted tonight? Had 6 messages saying there’s no buy button on my items. Have checked my postage options, logged out and back in.. ? #Vinted @vintedUK

Katrina Salindong

the error message states - something went wrong at our end pls try again later

Katrina Salindong

i am getting an error message every time i send offers to my customers, have you experienced this?? as its stopping me from sending offers to customers

Sofia Marie Creasey Äü

For some reason the search function is messed up, apparently I can't filter sizes which I used to be able to do, it says it's not available, the search is completely useless now, they're going to lose a lot of sales

ChrisLondonMann

@vinted when there is no issues you are good. When there is a problem you hide behind a AI bot and disconnect from your customers. Be very careful. You will loose customers!!

celestial_3dust

@vinted why in UK sizing has been changed, also search filters are not working… what is going on I can’t find anything in my size that I like now!

abbey_xlouise

Imagine your Vinted parcel being “ready to collect” going into the shop and the staff are adamant it has not been delivered, so where is it?? I only have until the 16th to collect and I won’t be here from tomorrow! Sort it out @InPostUK this is the second time I’ve had problems!

shellsmith91

@vinted hi there, can someone please urgently contact me? I am trying to resolve an issue with an item I have received before the payment gets sent to the seller, however none of the current help sections are working on the app, it just keeps hanging!

gawdyhall

@vintedUK Anyone had issues with #Vinted items returned damaged when photographic evidence shows items undamaged? #Vinted ignored the evidence?

gawdyhall

Anyone had issues with #Vinted items returned damaged when photographic evidence shows items undamaged? #Vinted ignored the evidence?

Joe

Yodel label not generating! Been told 48 hours from now - been 24 already

Shannon

Money not going into my balance again 🤦🏼‍♀️

Aimes

Server error, cant show unknown member etc

Kpoprulessss

Says server error

Kpoprulessss

CCan't get into app

Aniko

Oops! Something went wrong. We apologize for the inconvenience, but it appears that we're experiencing some technical difficulties at the moment. Our team has already been alerted and is working to fix the issue. Thank you for your patience! I just this message.What they do again ???

C H

items stuck in processing

Danielle Lorraine

My Vinted isn’t letting me download labels now or reserve anyone else having this problem

Danielle Lorraine

I can’t download with any I’m glad I’m not only one and I can’t reserve anything either =[

Kay

Vinted isn’t paying out again. Two items completed over 48 hours ago and no payment.

Shannon

I can’t create shipping label with yodel

Beej J

Purchase payment not processing and ALSO can't complete a sale from a buyer! Just joined and leaving already! Ridiculous levels of instability!

Miss Julie Grace

Please start a case with Resolver. You will receive the same generic response, but somehow we all need to hold Vinted accountable. DO NOT REPKY TO ANY SCAM HELPDESK ACCOUNTS ON SM platforms. If you use the hashtag #vinted it will generate responses from scammers. Go to the IG account and leave your grievance comments without hashtags.

C H

upstream connect error or disconnect/reset before headers. reset reason: remote connection failure, transport failure reason: delayed connect error: Connection timed out this is the error when trying to log in via browser

C H

same.

Nora

same!

Danielle

Vinted isn’t working at all for me, went on to track my orders and it just keeps saying something went wrong - messages aren’t in my inbox, won’t show any orders on my order page. When I click an item it doesn’t come up with the usual buy / offer options. Literally NOTHING at all is working for me!

Miss Julie Grace

My money is still in pending after 7 days.

Brane_Orsou

I've had 6 payments pending and 2 of those have finally come through. However they are not in any order. I've had one that completed 29th Oct but still showing as pending but one that completed yesterday was paid in immediately. Beyond a joke now and when you speak to support they have nothing to tell you and just tell you to wait.

SJH

What an absolute joke. Over £700 stuck in pending balance for 5 days now. Can you imagine how much interest these a’holes must be earning on all our money!!!

Katy Sexton

Is anyone having issues accessing Royal Mail shipping labels? I keep getting a message to say shipping label order fail. Try again later.

C H

:(

pt

vinted is now working ok for me as normal also payment

Dislexsicknik

I’ve barely eaten in a week and behind on my rent as I rely on the extra I make on there ontop of my wages. 6 days now of waking up checking my balance with it still being zero when I’m due £100+ I’ve got sales coming in everyday but I’m reluctant to keep sending items now in case I never get paid. I’ve seen one or 2 people post they have finally been paid but no proof or response from Vinted

Jo Martin

Okay thanks!

pt

2nd message from vinted support team, regarding item stuck on processing Thanks for letting me know about this issue on Vinted. I have now forwarded your issue for further investigation. If we need more information, I may be in touch again. Otherwise, I will let you know once we have more news. There is also no need to reply to this message while you wait unless the issue becomes solved. Meanwhile, for a possible quick fix, please try: ➡️Updating your app, or reinstalling it in the App Store (iOS) or Play Store (Android); ➡️Clearing out the cookies on your computer’s browser, or switching browsers; ➡️Using the website instead of the app, or vice versa. Thank you for your patience, Philip || Vinted

pt

hope in the morning its resolved Still items processing No comms from vinted re status of issues and when it will be resolved

Nora

Such little scammers considering the size they are, I can't get my head around this! How long have you been waiting to get paid?

Fi

Me too….

pt

Vinted stuck upload pics, error something went wrong. Items stuck on processing Money error payment delays

Greg

What a useless company vinted is, so many problems, can't get my money, can't upload. Add that to the copious amount of fake items being sold, typical foreign company happy to take the money and dont care about the people who use the app. Shame on you Vinted!!

Nora

Literally have been thinking they use the money owed to get interest and pay back their own fines and debts

C H

had this issue a few days ago but receiving monies into my balance now, so i think should be fine for all shortly

C H

hopefully should sort its self shortly

C H

yep same!

Lisa

I can’t either , keeps saying attach images but I have

Lisa

Won’t let me upload items, keeps saying I have not attached image but I have. I have updated app, signed in and out. Reset app. Nothing is working

C H

cant upload...

Jo Martin

Problems getting my money for weeks. And now uploading items isn't working.

Lyndsey Arnott

Any updates? Vinted still holding my money

Fi

Funny how they are able to take and process payments for sales 🤨

Aniko

When will be fixed???? Still not shows my money :(((

Bella

Im finding im getting anything under £5 in my available balance but not above that. HMRC are probably taking over the systems more like

Julie morris

Yep same message I have deleted all my stuff for sale

tollefsentammy@gmail

YYes

misha

I’ve got the same response I just keep replying I haven’t got my money

Eleanor Saint

What was their proposed solution and what was it for ?

Cris

and the process is what exactly?

Cris

do they make interest if the balance is not ready for withdrawaal?

tollefsentammy@gmail

Vinted have been responding to my messages,so they've obviously not been hacked,as they wouldn't be able to if that was the case. But not responding to the issue of all our monies!!!!! Everyone go on their FB page

Emma Griffin

And.. . Thanks for your response. I am sorry to hear that you’re not satisfied with our proposed solution. Please note that we are obliged to follow our established processes in such a situation and, as mentioned previously, we are not able to offer you any other alternative. Unfortunately, this has to be our final decision. If you have questions or concerns regarding a different matter, please open a new inquiry and we’ll help you out. Thank you for understanding. Regards, Victoria || Vinted

Monica Mason

this is criminal , think of the interest they probably are making now

tollefsentammy@gmail

If everyone on these posts go to vinted Facebook page as there's loads of complaints and flood their page.

tollefsentammy@gmail

TTrust pilot are very strict. All we can do is keep sending messages to vinted..I messaged them and said you need to tell your customers what's happening and update them, or the site. Nothing. I think that's why we are all so frustrated, the not knowing

Emma Griffin

It's so stupid!!! Surly there's laws....