Axis Bank

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Axis Bank reports

Axis Bank is a bank that offers payment accounts, savings accounts and payment cards. When Axis Bank is down, login for mobile banking or internet banking may not be working, the reported account balance may be incorrect, transactions are missing or consumers can't make payments in stores or online.

Reports about problems with Axis Bank

GouniyalManish

@AxisBank why Axis select credit card not working in Bengaluru 080 international lounge

dp19674

@AxisBank It is poor service in credit card login pls do needful

NishaShaik86720

@AxisBank @RBI I submitted all required details and waited 40 days, but the bank closed my complaint without any resolution or refund. As per RBI guidelines, banks must properly investigate wrong UPI transactions and support customers, but no help was provided in my case.

santosh72318894

@AxisBank I was informed that my query (Case ID: 251127296628) would be resolved within 3 working days from 27 Nov, but the ticket is being closed automatically without any update. This is causing unnecessary delay. Please look into this urgently and provide a proper resolution.

jaydeeplimbad90

#RBI Repo Rate reduction in Dec '25, my Home Loan ROI remains unchanged. As per EBLR guidelines, the transmission of rates should be swift. ?? Why is @AxisBank holding back the benefit? Is this a system error or a policy to delay relief? I expect an immediate update.

wahidshaikh03

@AxisBank Hi, I am unable to use my credit card due to bad condition of my card. Please help me to re-issue my new card.

ShivaKumar1264

The behavior of @AxisBank representatives has caused me immense mental distress and frustration, especially as I am also dealing with ongoing medical issues.

PreranaSewani

Its been more than 10-12 days branch is not responding calls mails what the hell is happening in Manapada branch 327 i need solution asap no more delay i need that to be refunded asap @AxisBank @AxisBankSupport

maheshk1199

@AxisBank @AxisBankSupport as usual very poor experience with bank manager and relationship manager at axis bank Aundh pune. It’s a glorified post to only cajole customers into shady investments and no help with banking issues

CoreOf51647

@AxisBank If no concrete action is taken within 7 working days from the receipt of this complaint, I will be left with no option but to escalate the issue to the RBI Banking Ombudsman, Consumer Forum, and other legal authorities,

tvanwari

@AxisBank axis app not working since morning please do something i am a retail shop owner not able to check paymets.

jj2192jj

@AxisBank @AxisBankSupport I am unable to open the app since morning. Whenever I try to login it says "temporary connection issue" . How much time I have to wait???

ThePureSoul90

@AxisBankSupport @AxisBank is your mobile banking app having some technical glitch? Not able to do transactions.

haripra44891629

@AxisBank Your mobile app is not working properly. Tomorrow evening it will be set right is what the information I got. Information is right?

AakashA33678278

@AxisBank Application is not working since afternoon what's the issue ? kindly resolve fast

rockyreems

@wahidshaikh03 @AxisBank It seems the Axis Bank mobile app not functioning today. Many customers facing difficulties. What’s going on?

wahidshaikh03

What's happening @AxisBank Your mobile is still not working in the morning.

RakeshG60617870

@AxisBank @AxisBankSupport mobile aap not working

KishanPanda786

@AxisBank Is your app down? Since couple hours, it’s not working.

HrMadaan

Axis bank, your app is not working for the past 4 hours. Any plans on getting it back up? Facing some major challenges on a busy weekday! @AxisBank @AxisBankSupport

sayanb90

@Vinays51093 @AxisBank I am facing login issues since quite some time as well..

kraman2

Hi Axis Bank, ur Mobile App is not working since morning??? @AxisBank

nish_sm

@AxisBank @AxisBankSupport Axis Mobile App down. Not working. Unable to login.

lavin742

@AxisBank My mobile banking app isn’t working Please do the needful to solve the issue as soon as possible Please give me a callback

_avinash_vv

@AxisBank axis app in iphone is too slow Not working Session error pls check

Mr_Mogembo

@AxisBank Mobile app is not working, not able to check balance or use service through app. It crashes since I updated the app. Please check

PurabiyaABHI

@AxisBank @AxisBankSupport the app is not working since early morning what's wrong stuck while making the transaction.

luckydrdo

@AxisBank axis bank app not working,I m trying to login since 3 hours what is wrong

thameese

@AxisBank experiencing issues with logging into the app.

haripra44891629

@AxisBank App not working properly

Vinays51093

@AxisBank is there any problem for mobile app login since last 3 hours?

csheenamansuri

Hi @AxisBank I am unable to open the app. Have downloaded it again, have restart my phone but it is still not working. Please help

ManoharAdi15189

@AxisBank my mobile app logs out immediately after login, it says session expired. Not able to transact . App version is 11.01. Is there any issue with this version?

AnkitBhatnagar6

@AxisBank We are all facing some issues in Internet banking. We are unable to do any transection coz IB not working. Can you please get it resolved??? Urgent @AxisBankSupport

muthunkumaran

@AxisBank is internet banking and App not working?? Mainly credit card section #axisbank

Buy_sell_NG

@AxisBank Your app is not working from the last 1 Hr how can we transfer money ? Why you guys taking maintenance downtime ?

RitikKu31149233

@AxisBank credit card refund issue from flipkart please help me

ansarimunnui

@AxisBankSupport @AxisBank Issue has not been resolved.

luckymjmc9412

@AxisBank have any problem in axis credit card app, I have paid bill but not showing limit

luckymjmc9412

@AxisBank have any problem in axis credit card app, I have paid bill but not showing limit

realneerajnegi

It looks like Axis has a lot of work to do, besides serving Burgundy customers, @AxisBank. They have not been able to resolve my single issue since 21st November. @AxisBank This is really a good practice not to send same email over and over again "copy and paste"

NANDKISHOR18152

@AxisBank Axis Bank keeps sending these messages over and over again; they haven't been able to resolve customer problems in so many days. The bank isn't even retaining the customers it's getting business from. The bank's services are so poor.

satyam_k30

Issue still not resolved @AxisBank @AxisBankSupport , It has been a month now

sanju__1989

Fake promises, wrong commitments, poor service. Very poor. -2/5 Ratings @AxisBank

sahoolalitk

@AxisBankSupport @AxisBank what a waste app u have made i mistakenly add FD and now i want to close it it’s showing technical error again and again what a shame of ur app

ansarimunnui

Request you to settle issues raised through DM regarding the annual fee. @AxisBankSupport @AxisBank

krvishal07

Had the worst experience w/ @AxisBankSupport reg my Credit Card -Agent spent 1hr to raise backend ticket. No updates. -I reached again:Agent denied issue/ticket exists. -Escalation team never called. I pay a 5k annual fee. If this isn't resolved, I am closing the card.@AxisBank

SB8943789995031

@AxisBank I am unable to log in for my internet banking and mobile app not working. I have to pay my credit card bill so how I can manage this? Do you inform customers of such downtime and failures.

TanmoyRoy113414

@AxisBank I have a few transactions which I am doubtful about and through your axis Bank app I am trying to call and chat but your automated services are pathetic. They do not understand my issue and neither do they help to connect with a customer service. Need help

MadineniSuresh6

@AxisBank I have axis bank debit card. While providing card not telling any annual charges but now they deducted 590 rupes debit card charges. I have called customer care service not responding properly. Axis bank customer service not good.

sumitdube6

@AxisBank I have applied for credit card, which was approved but not yet delivered because due to wrong pin code or not sure what's the issue but i am available at my address kindly help in delivery

jyotishkodas8

@AxisBank Tried sending money using UPI and the transaction got failed , money was debited and still I haven’t received the refund. If your servers were experiencing downtime what should we suffer ? This is appalling and totally unprofessional.

RITIKAK96295831

My father has availed a personal loan from @AxisBank, he has been the customer of Axis bank for a long time now. That from the past few months my father has been suffering from critical health issues and due to which he is even facing persistent business loss.

gurjar_kes63890

@AxisBank reference number 251126200541 ,any update regarding this,it's been many days since I haven't received my No Due Certificate , please issue me asap it's very urgent

deepakwadhwa77

@RBI please see the complaint no. N202526016022431 pending for disposal. This is in relation to incorrect reporting in CIBIL by @AxisBank

Shubham50051178

@airtelaxisbank. @axisbank Unable to apply for the Card every time showing Same error Pls help me how to check what actual detai update on your portal & how to modify detail so that I apply the card with correct information

gyaan_05

Dear @AxisBank I am writing to express my disappointment with the service I received on Saturday. After a 30-minute call with two representatives, my issue remains unresolved and they could not even interpret the credit/debit signs on my statement. .....

gyaan_05

I was promised a callback within 24 hours, but I have received no update. Kindly resolve this on priority, or I will be forced to discontinue your services. @AxisBank

GargRoma87414

@AxisBankSupport @axisbank Using credit card since 10+years, with default in payment, and just 4-5days delay for the first time and you charged penalty..this is how long term customer retension works?

KmSreevals41666

@Rameshwar9965 @AxisBank Many customers have expressed frustration with Axis Bank, claiming they face difficulties when seeking resolutions or solutions to their problems. If you find yourself struggling with Axis Bank, consider reaching out through alternate channels such as the banking ombudsman.

devduttdas

@AxisBank @RBI International transaction on my Credit Card at 12.34 am on 29-11-2025. Sms and email from Axis Bank comes at 9.20 am. Why this 9 hour delay. System failure ? Credit card holders can be cheated. Reported to call centre. Regards, Dev Dutt Das

NANDKISHOR18152

@AxisBank Axis Bank behaves so poorly with its customers that for even small LTF facilities I have to send so many messages and even that is not replied on time. What a poor service Axis Bank provides.

mohitjaipur84

@AxisBank @AxisBankSupport My complaint SAK00003366064 for a ₹65,000 fraud transaction was closed without resolution even though I reported within 24 hrs & submitted all docs I already paid ₹40,927, but bank added wrong penalty charges & now asking ₹38,329 instead of ₹24,073

surajpal889

@AxisBank I hv been trying to update my mob no for my Axis Credit Card but both the branch and customer care refused to help.Due to this negligence i can’t manage my card. If not resolved immediately I will escalate legally. I won’t accept any charges caused by your delay

toothdrsos

@AxisBank @RBI I want to lodge a complaint against Axis bank for their delayed service. Please tell the process. All Axis bank staff are keen in commission on selling MF and insurance. Banking work is just ZERO.

rabin32060

@FreechargeCares ticket id 1120235, 1135578, 1138163 already closed but issue not resolved, support system is worst, doing mail from 29/08/2025. @AxisBank is now very slow customer service. Still issue not resolved

shashi__singhal

There are charges on my credit card. Axis Bank is not responding when I try to connect. @AxisBank @RBI

ManojSethuraman

@BlueDartCares Second time getting issues for the delivery in the city , always rejecting the couriers stating the wrong address or similar reasons when other couriers are able to deliver successfully. Waybill ref : 35421388531 @AxisBank pls choose some other vendor

Fly_Hightweeto

@AxisBank Why is your investment ~ mutual funds section is not working. I’m not able to purchase the MF .

shivpalsingh338

@AxisBank bhim axis pay app not working please update Aap

14mukeshkumar

@AxisBank is there any issue, both app and online Internet banking not working

HeaderShift

@AxisBankSupport @AxisBank I am facing a complete failure of customer service for my Flipkart Axis Bank Credit Card. I have an urgent issue and have been trying to contact you for 3 days with no success. The IVR is a dead end and wait times are unacceptable.

HeaderShift

ankit_pratyay

Is this the service you feel is good for customers where there in no option in the application to raise a complaint . @AxisBank

Daisy142679

@AxisBank Already replied n waiting for reply and also plz note if axis bank system was not working was not my fault I registered complaint within 5 min the payment should have been stopped and axis bank is blaming on me

sumt7

@AxisBank plz take strict action against him otherwise I'll reach to @RBI 's Banking Ombudsman.

doktoramar

@AxisBank @AxisBankSupport Flight ticket booked on traveledge yesterday.Status pending. Booking reference TE0114112590000113.Customer care stalling .Resolve issue Asap.

bharatasnani81

@AxisBank @AxisBankSupport Hi Cheaters how re you My issue not resolved

itsmeshariqsid

Frustrated with @AxisBank's CC reward redemption. Got invalid PVR vouchers but the Domino's ones worked. Customer support keeps lying, saying either "no issue" or that I've already redeemed them. I need valid vouchers or points back NOW. Stop the excuses! #CustomerServiceFail

agrwalrajesh823

@AxisBankSupport @AxisBank really very bad service axis bank no use any credit card but visit my home any time explain executive wrong but no help any

fernanagy

To @Axisbank, Really disappointed to know that you are unable to issue a No Due Letter since July 2025 - i immediately need to speak to PMO Manager about this.

AmitDandawate

@AxisBank I am unable to pay credit card bill as your credit card system is down. You didn't inform this to customer. Please guide me submitting a complaint to @RBI

always_sreekant

@AxisBank @AxisBankSupport I received my Flipkart axis credit card statement it had every transaction I made via pos machine and other but not the Flipkart order related transactions in the mail statement. Is that a glitch or something else?

subirg123

@AxisBank Please look into the problem with your Axis 'open' app. It is causing immense inconvenience. Unable to login. Showing different kinds of error.......tried re registering however Showing 'we are unable to verify you details'. Please check and confirm.

Jignesh150982

@AxisBank Even after 3 months of escalation here and with PNO my issue still remains open Is there anyone to listen to?

santoshyadavpro

Dear @RBI As per discussion with @AxisBank customer care, banking services are available only from 8 AM to 8 PM. I was unable to make a transaction using my credit card. Please look into this issue.

Priyachandanjha

@grok How to lodge complaint against Axisbank for their poor service standards?

trickstopro

@AxisBank I think some mistake is there with my cashback please get in touch with me using email, DM or WhatsApp as my number is not working for now

Sheetal_110

Hi @AxisBank the issue is still not resolved

ArpanRiy61161

@AxisBank the relationship Manager is now calling my father and threatening him?? What kind of service you are running? Are we not allowed to raise complaints??

pranavjindal999

@Daksh_k1 @AxisBank I got mine upgraded yesterday.

Aakash70351

@AxisBank please provide your complaint e-mail id i want to mail for credit card unauthorized transaction. Pls provide ASAP.

imkumar2255

@AxisBank while redeeming my edge points why it's saying redemption fee +get will charge to my saving a/c or CC. This is disgusting bad service. ? this is not there earlier. It's kind of loot u r doing.

shubham_garg_31

@AxisBank cheque deposited on 1st October hasn’t been processed yet Who’s responsible for the delay? Representative at Axis Naupada branch says ‘go and ask @RBI’ reason for this delay Happened due to a technical error Whose responsibility is it then to intimate about the delay?

Beewith7

@AxisBank so apparently if you are facing issues with your travel card customer care will divert you to the best of their ability. My husband was suggested to contact his company HR because your Net Banking is not working??? Service is an after thought with Axis.

Abhilashgowda90

@AxisBank @AxisBankSupport I have spoken to you customer care raise the complaint also... But still no reply.. for you mishuding I am suffering simply

Abhilashgowda90

@AxisBank @AxisBankSupport Still how many weeks you require for resolving the issue.. what is the update

kalyug_kabeera

Hello @AxisBank @AxisBankSupport Autodebit has been happening for years since autodebit is enabled. but this month autodebit did not happen for both credit cards, may you plz check the issue on priority.

Virendra Mhatre

Shared Notification for information to update you that your fund transfer excess Operation department on Axis_HSBC_RBI. Your claim refund from Operational Department HSBC and Sify Boardcasting Pvt Ltd has been channel with your account holding with Axis bank. On bank to bank correspondence as informed that your fund reciving UPI barcode pre-scanning /reading and post-scanning process will start on 5 Aug 2025 @15:00 Hrs and will be completed on 6 Aug 2025 @15:01 Hrs. for credit refund of ₹ 8,10,000/- in your Axis Bank account. After completing refund credit process UPI generating Message will be send to your cell number +91 8591652047 along with credit mail to [email protected]

Virendra Mhatre

This Notification is to share information.As already informed you that, your claim refund from Operational Department HSBC and Sify Boardcasting Pvt Ltd has been channel with your account holding with our Axis bank.Getway channel have been opened for credit transfer. Refund acceptance letter have been forwarded to both the channel for readily acceptances of refund credit. Credit Receiving Barcode via UPI which had, generated for your account is been activated now. You have been informed to transmit activated barcode on HSBC server for read of barcode and transfer refund credit in your account.As on today your dispach corrier (Cheque Book delivery)will be delivered today.You have been informed that your sending channel have book your Sify server on 24/07/2025 for login barcode with HSBC server.

Virendra Mhatre

This Notification is to share information.As already informed you that, your claim refund from Operational Department HSBC and Sify Boardcasting Pvt Ltd has been channel with your account holding with our Axis bank.Getway channel have been opened for credit transfer. Refund acceptance letter have been forwarded to both the channel for readily acceptances of refund credit. Credit Receiving Barcode via UPI have been generated for your account. You have been informed to book your Sify server and barcode activate to receive refund credit from Getway channel.Refund amount is to be ₹ 8,10,000/-.

Virendra Mhatre

This Notification is to share information.As already informed you that, your claim refund from Operational Department HSBC and Sify Boardcasting Pvt Ltd has been channel with your account holding with our Axis bank.Getway channel have been opened for credit transfer from Operational Department HSBC on 16 July 2025.Getway channel for Sify Boardcasting Pvt Ltd had been opened on 17 July 2025. Refund acceptance letter have been forwarded to both the channel for readily acceptances of refund credit. You have been informed to follow notification send by HSBC via Sify Server regarding share refund credited information.

Virendra Mhatre

This Notification is to share information to update you that, your claim refund from Operational Department HSBC and Sify Boardcasting Pvt Ltd has been channel with your account holding with our Axis bank.Getway channel have been opened for credit transfer from Operational Department HSBC on 16 July 2025. Getway channel for Sify Boardcasting Pvt Ltd will be opened on 17 July 2025. After that refund transfer transaction will be carried out.In next notification we will share refund credited information.

MithunSNaik

Applied for a credit card from @AxisBank on July 1 with zero joining/annual fees. It's approved, but no virtual card is visible in the app, and the credit card section on internet banking auto-logs out,can't see it. Need urgent help to activate/process the card! @AxisBankSupport

ForzaAdolf

@shantilaya @AxisBank Hi. Was your issue resolved?

nsunil022

@AxisBankSupport #Axisbank has blocked all transactions for days due to THEIR technical issue. I can’t access my own money. This is a denial of service and potentially a violation of consumer rights. @RBI please intervene. #BankingFailure #RightToBank

NirmalyaPa91835

@AxisBank @AxisBankSupport I had requested your customer support team to unblock my sister’s credit card. The necessary email was shared by your team member, and I was informed that the issue would be resolved within 24 hours. Kindly provide an update on the status.

ChiragDani7

@AxisBankSupport "22 yrs of loyalty ac holder & this is the service I get? Can't make credit card payments, mobile app & BHIM app aren't working, add-on card issues... My wife visited branch 4 times, still no solution! Fix this ASAP! #AxisBank #CustomerService #BankingIssues"

007jRahul

? Tried paying my Axis Bank credit card bill: 1️⃣ Axis mobile app: ❌ not working 2️⃣ Axis web portal: ❌ asks OTP from mobile app (which is… not working) #AxisBank #FintechFail @AxisBank

DineshMohapa

@AxisBankSupport , @AxisBank Since 2nd July Open App is crashing, still now issue hasn't resolved. Kindly inform when your IT team will fix the problem.

nmkannans

@AxisBankSupport @AxisBank Customers are facing lot a problem with respect to user experience in your application or website, even your app is not accessible through WiFi (WiFi are never insecure if your app is built securely)

sunita21111972

@AxisBank @AxisBankSupport why you guys even started a bank when you can't reven solve customer problems. It's almost a month since debit freeze and you guys unable to do anything. You guys should stop your bank and do some other useful job . What a wrost bank axis is.

jaikrishni

@AxisBankSupport @AxisBank over the past few days, the Axis app hasn’t been functioning properly. There seem to be multiple glitches, making it difficult to proceed with payments. Kindly request your software team to look into this issue, as it's affecting user experience.

_aliasAni

Axis Bank mobile app is worst it keeps on crashing every 10-15 sec Is it only me or anyone else facing same issue. app is up-to-date. @AxisBank @AxisBankSupport

karan12ku

@AxisBank Lounge in Sehore. Rejected again. It’s not a glitch. It’s not a technical error. It’s a full-on collapse of your customer experience infrastructure. What’s your excuse this time?

Surbhi925

@AxisBank Lounge in Sidhi. Rejected. The staff said they’ve raised this issue multiple times. So even your partners are pleading for you to fix it. 447.

karandeep_6001

@AxisBank Rejected in Mewat today. The staff simply said, “Axis? Not working here.” You’ve become synonymous with failure in the travel ecosystem.

EncalmIndia

@SANTOSHRAJ5233 @AxisBank We would like to connect with you personally to understand the issue, requesting you to please share your contact details with us in the DMs.

rishi1466

@AxisBank Yet another rejection, Lounge in Basti. All these months, and you haven’t fixed a thing. Why do you still pretend this isn’t a widespread issue?

SanthoshiS77512

@AxisBank Just walked out of the lounge in Porbandar—again rejected. The phrase “Axis not working” is now basically industry standard. Do something

EncalmIndia

@abh__shh @AxisBank We would like to connect with you personally to understand the issue, requesting you to please share your contact details with us in the DMs.

AnilKumar793857

@AxisBank Denied access at Lounge in Bidar. I wish you’d stop pretending this is a “glitch.” This is the default experience for thousands of customers now.

Dashartdavander

@AxisBank At Lounge in Kharagpur, the guy didn’t even ask for my card. “Axis?” he said. “Not working for anyone.” That’s your brand now — immediate disqualification.

mahima860322945

@AxisBank Lounge in Raichur. Card denied. Support said “unexpected error.” At this point, nothing is unexpected anymore — except actual access.

Dhama160967

@AxisBank At Lounge in Sikar. Another Axis card failure. The guy at the counter told me he doesn’t even bother swiping Axis cards anymore. This is the legacy you’re building.

Rishi111783

@AxisBank Rejection in Hingoli Lounge. That’s denial #21 for me in 2025 alone. But your reps still say “this is an isolated issue.” Are you working off a script or just gaslighting us?

AtikRana29153

@AxisBank Rejected yet again — this time at Lounge in Rampur. Staff had a laminated sign on the counter: “Axis Lounge Access Unavailable.” If even they’ve given up, why haven’t you?

PalakKu07931372

@AxisBank Lounge in Hisar refused my Axis card today. Not because of a tech error — because they’ve been told “Axis cards won’t be accepted anymore.” Is this the new normal?

chouhan_sa67136

@AxisBank Got denied at Lounge in Faizabad. Support says “Sir, everything looks active.” Then explain to me why the lounge staff didn’t even attempt a swipe. If the feature is broken across cities, how are you still charging for it?

ritik_pawa95184

@AxisBank My flight was delayed by 4 hours. Tried to enter the lounge at Korba — denied. Axis card not working again. You’re leaving customers stranded and unsupported at airports when they need help the most.

its_rishu_00

@AxisBank Declined again at Bagdogra Airport Lounge. And no, this isn't a “technical glitch.” This is your bank consistently misleading and disappointing its customers. Fix this or stop calling it a benefit.

Veer_ji_123

@AxisBank Just faced another rejection—at Ranchi Lounge for the fifth time this year. How many more times do I have to be publicly humiliated for you to take this issue seriously? Your silence is a slap to loyal customers.

Baghel_Veer_

@AxisBank Denied again at Aurangabad Lounge. I asked support why this keeps happening and all I got was: “Sir, there’s no issue from our end.” If the card doesn’t work at the lounge, whose issue is it then? Mine?

kajalPal76

@AxisBank I was just denied at the Raipur Airport Lounge. Despite your website confirming it as an eligible location, the staff told me,Axis cards have stopped working here weeks ago. What’s the point of showing a benefit you can’t deliver? I’ve never felt more misled by a bank

its_raj_pal_

@AxisBank Jaipur Lounge. Denied. Again. The fact that you’re silent about this widespread issue speaks volumes.

Sumit__tt

@AxisBank Indore Lounge. Staff said “Axis stopped working months ago.” Yet you still advertise it. That’s not just misleading—it’s fraud.

navya1452371003

@AxisBank Ranchi Lounge again. Denied. No apology. No support. No access. This is more than bad service—it’s betrayal.

khannoyb662

@AxisBank Blackberry Lounge, Coimbatore. Staff says Axis has “system issues” every week. How are you not aware of this?

sumitpatel1404

Hey @AxisBank, I’ve visited your branch 3 times just to update my address — still no resolution. App fails, staff can’t help, and no ownership is taken. Is this the standard of service for a private bank? @RBI, are customers supposed to go through this for basic banking?

PriyaAtre

How long will @AxisBank gaslight customers into thinking it’s “a rare glitch”?

Mukeshmis34

Tired of tweeting. Fix the damn issue, @AxisBank.

HamzaKhan323610

Your eligibility checker is a comedy tool. It says I’m good to go. The lounge says, “Not working.” Thanks for the circus act, @AxisBank.

sapna_0101

@AxisBank, I didn’t sign up for a premium card to stand at airport lounges arguing with staff while holding a useless piece of plastic. This isn’t just a service failure - it’s public humiliation that you’ve allowed to snowball for months. Fix your systems or stop selling lies.

JonyQuresh52584

I’m tired of being told to “check eligibility.” I’m eligible. Your systems are just not working. Own up and fix it. @AxisBank

Maninder1Dhillo

Eligible” in your app. “Not working” at the gate. What exactly do you call this - fraud or fiction? @AxisBank

jiGurpreetSingh

@AxisBank, the sheer volume of lounge denials your customers are facing is not a “technical issue.” It’s a complete collapse of your promised benefits. You are charging for services you’re not delivering. That’s deception, not disruption.

ChumHere

This issue is nationwide. People across Delhi, Mumbai, Bangalore, Hyderabad - all facing the same rejection. Still no fix. @AxisBank

sameetpatel_1

This is not just poor service. It’s a breach of consumer rights. We paid for a benefit that doesn’t exist. @AxisBank

NavjotChahal__

The fact that I now dread pulling out my Axis card at airports says it all. You’ve weaponized failure and normalized rejection. @AxisBank, you owe us far more than a fix - you owe us dignity.

nikhil078383547

This is no longer a banking issue. This is now a consumer protection violation. @AxisBank