IndusInd Bank

Manishkumar9810

@MyIndusIndBank this is very very irritating and negative service by indusind bank as we have many issues about this bank and neither we are able to connect with this bank and not able to receive any call back from this bank as we tried 100 of time to connect with customer care

latebloomer2173

@MyIndusIndBank also I mailed to indusind official mail but there is no response my due date is in next 2 days i want to pay credit card bill but i didn't understand which amount I pay worst service from Indusind bank they didn't respond on my problem please resolved my problem

MyIndusIndBank

@Concierge_182 We regret to inform that IndusInd Bank has certain merchant category-based rules for credit card transactions. This is for the safety and security of our credit card customers. Basis these internal norms and parameters, spends on rental and wallet loading merchant (1/3)

MyIndusIndBank

@AnkitKandoi We regret to inform that IndusInd Bank has certain merchant category-based rules for credit card transactions. This is for the safety and security of our credit card customers. Basis these internal norms and parameters, spends on rental and wallet loading merchant (1/3)

VikramGoel13

@MyIndusIndBank You have stopped emailing my credit card statement from 3 months. We have repeatedly informed your phone banking, but no solution. You have charged 5000/- as late charges for your issue. I think Indusind Bank has serious issues. @RBI

ThilakTadepalli

@MyIndusIndBank @SumantKathpalia Worst experience with IndusInd bank I have send mail on 23 may 2025 for pre closure of my loan Still I didn’t get any information from IndusInd Is IndusInd bank alive for customer service I am getting more Interest due to delay response

rahul_shuk78083

@MyIndusIndBank @MyIndusIndBank Still my Indusind bank credit card is showing Active on Cibil. I don't know why you are not taking customers complaint seriously. Now it is more than 90 days my complaint is still lying on the same place. Worst Service. The worst credit card services.

deepk_india

@MyIndusIndBank Fastag was not working of your company. So it is replaced other Fastag of other bank. But it is still showing that indusind bank is linked with Fastag of particular vehicle. Whenever doing the recharge, Fastag of Indusind bank is recharged and it not work at Toll

rohit42535

@MyIndusIndBank IndusInd Bank is such a terrible bank their customer care calls never connect, and even after making multiple complaints, the same issue keeps happening again and again.And the IndusInd Bank social media team never responds properly or on time.

IamPranavSharma

@MyIndusIndBank Not able to do re kyc on both the old Indusind Bank and new Indie bank app What is this technical error !! please note i wont be going to bank physically to do the kyx if your app is not working

Ankur4evr

@MyIndusIndBank Request help with an issue I am encountering while attempting to apply for the Poonawalla Fincorp IndusInd Bank eLITE RuPay Credit Card? When attempting the application process with my mobile number, it shows an error that it does not match internal bank records.

ShashankBhola

8/ Conclusion IndusInd Bank's challenges are serious but addressable. With strong capital buffers, proactive regulatory support, and a focus on rectifying internal issues, the bank is poised for recovery—not collapse.

narayan_sv

@narendramodi Indusind bank & Gensol r oversight failures of RBI& Sebi.They escape without any penalty Pl strengthen Control Systems 2 protect Investors. Profiteering promoters r exploiting d investors,Pl reappoint Controller of Capital Issues 2 fix reasonable issue price 4 IPOs

S8249695Sethi

@indusind bank I facing issue to connect with your customer service multiple times I called but unable to connect with the human only the Indusind robot talking.

RahulRa56988609

@MyIndusIndBank Hello Team As Indusind bank credit card having issue and unable to do any transaction even no customer care service available for credit card if you can't then why you are providing credit card worst service by indusind bank

Subbu383

Without considering or taking feedbacks from customers u changed yhe banking app which is nerver working. Lot of issues to be discussed. I really felt bad to say as an ex-indusind bank staff. If an ex- staff itself getting this much of trouble means i dono about other customers.

RakeshK34560397

Dear Mr. Kumar, Greetings from IndusInd Bank, This is with reference to your IndusInd Bank Credit Card. caused to you in this regard. We are investigating your complaint vide reference number N202526023011615 and will respond to you in 15 days ?

bxwbxs

2/10 The Crisis Unveiled IndusInd Bank used derivative contracts to hedge against currency fluctuations, protecting foreign currency deposits. But internal hedging deals weren’t marked to market, hiding losses as the rupee depreciated. How did this go unnoticed? #Banking

Priyanshu250820

@MyIndusIndBank "I’ve been trying to call IndusInd Bank customer care since April 27, but the calls are either not connecting or getting automatically disconnected. Even during live conversations, the call is abruptly cut off. This is unacceptable. Please resolve this ASAP. @MyIndusIndBank

Sharad9Dubey

#IndusIndBank -All Issues And Where Does The Bank Stand Now? Interesting work and compilations by @GJ_025 @BandiPulkit All important times lines summarized in 5 minutes: SERIES OF UNFORTUNATE EVENTS-INDUSIND BANK 2015–2016: Regulatory Scrutiny and Enforcement Directorate

LKVMTR

@MyIndusIndBank Very bad service of IndusInd Bank. I have tried to talk to customer care, but even after many try from morning to night i was unable and helpless. Worst experience

tradingqna

IDFC First Bank reports a 58% YoY decline in Q4 net profit to ₹304 crore, impacted by stress in its microfinance portfolio. IndusInd Bank confirms a ₹1,959.98 crore profit impact after an audit report flagged internal derivative trade issues. Mahindra & Mahindra plans to

the_abovestocks

? IndusInd Bank drops amid audit concerns ? E&Y to launch second forensic audit over ₹600 Cr gap in microfinance portfolio ? Grant Thornton Bharat already auditing forex derivatives irregularities ⚠️ Concerns rise over internal controls and transparency #IndusIndBank #Audit

Shubman__

@MyIndusIndBank “Dear Customer, Txn on IndusInd Bank Credit Card no. xx9943 for INR 102.25 on 19-04-202511:11:36 PM at cred wallet is Declined, due to our internal policy norms. -IndusInd Bank” I’m getting this error while loading money in wallet. Please help

PratikShas1709

@MyIndusIndBank it's been more than 2 hrs and 24hrs of sending the email it's a serious concern receiving threatening calls from Indusind Bank employee. Service Reference No. 72630060 I need an urgent call pls understand it's a sensitive issue. Pls call on my registered number

bhatianitin006

@MyIndusIndBank Case ID: 72354808 – Even something as basic as submitting Form 15G doesn't work on IndusInd Bank's net banking. What a terrible and disappointing bank !

Good__old_days

Hey @myIndusIndBank call me on my registered number ASAP as I've multiple serious issues with the bank and I am unable to reach IndusInd Bank customer care via phone.

mindmusins

@MyIndusIndBank @RBI Its been over 9 days since I raised this issue, Indusind bank is unable to explain or do anything about it as to why my balances are different on different logins, it would seem their Indie and Indusind are 2 different entities and don't talk to each other! I have money 1 bank!

rahulmgreee22

@MyIndusIndBank @indiebyindusind what kind of service indusind bank is providing? Are you all not working post 6pm? Is your timings are different? Is your call centre is not capable of executing customer’s service request?

MyIndusIndBank

@jnreddy9 Please contact our 24*7 IndusInd Bank Customer Care Phone Banking Numbers at 18602677777 to help you further as certain verbal verification parameters have to be met for us to accede to any request/query/complaint received from the primary Credit Card holder over the (1/2)

dilipagarw703

@MyIndusIndBank I have been lodged a complaint no: 70188030 for card ending, which response is awaited. There is no response, we send several times mails credit card department, do not use indusind bank credit Card, if there is a fraud, the bank does not help you.

Rajanidesai3

@MyIndusIndBank worst service for your courier service partner also blue dart to black list due to worst service also 3 time complaint but not any response Dear Customer, we acknowledge your interaction through reference number 81830408277 on your IndusInd Bank Credit Card

NewsOrbitX

Insider trading concerns rise over IndusInd Bank key officials Sebi is investigating alleged insider trading. IndusInd Bank share price drops over 5% after a INR30 crore penalty for GST issues. #BreakingNews #EconomicTimes #NewsOrbitX

manishkbhartia

@MyIndusIndBank It's March 25,2025 evening 9 pm and for my complaint dated March 16,2025 INDUSIND bank doesnot have a resolution..#shame INDUSIND bank and your customer service

NishchalV1

We request urgent action regarding a serious financial fraud that occurred on my father’s IndusInd Bank Credit Card (4147 5246 8929 9746) on 18th March 2025. Despite reporting the fraud immediately, IndusInd Bank has not acknowledged his complaint, leaving him helpless.

_im_aoh_

Dear IndusInd Bank Yours INDIE App Aadhaar authentication not working properly ☹️@MyIndusIndBank

sdg_yesdege

Since the basic issue with IndusInd Bank relates to valuation of provisions/adjustments relating hedging with internal desk, which is amenable to structured calculations, would not AI do this in a fraction of a time ?

asarpotar

@manoj_216 IndusInd bank shareholders already punished - Tai still boasts how strong her banking system is! The @RBI Governor should have the guts to call out hte FM and compensate the investors, but guess, he gets his perks, which matter

grok

@tbambal6 @iamrakeshbansal IndusInd Bank is facing heat over transparency issues and a derivative portfolio mess, with an estimated hit of ₹1,500-2,000 crore. Ashok Hinduja, the chairman, says it’s a manageable technical glitch and urges shareholders not to panic. Capital adequacy is still solid at…

AskPerplexity

@gautam_shettyy @SarangSood The sharp drop in IndusInd Bank's share price is due to discrepancies discovered in its derivative portfolio during an internal review, which revealed a potential negative impact of 2.35% on its net worth, amounting to ₹1,577–₹2,000 crore. This issue, combined with governance…

AskPerplexity

@mukul__30 @sumitkbehal IndusInd Bank is facing significant challenges after uncovering discrepancies in its derivatives portfolio during an internal review. These issues are expected to result in a financial impact of approximately ₹1,500 crore (or 2.35% of the bank's net worth), which will likely be…

grok

@rajusvin @sumitkbehal Yes, IndusInd Bank did lose around ₹1,500 crore in its derivatives portfolio. Fortune India reported the bank admitted to a 2.35% hit on its net worth due to discrepancies found in an internal review. The issue came to light in late 2024, and they’ve since halted internal trades…

hemal_lad

exhausting. Given this ordeal, I strongly advise others to reconsider before opting for an IndusInd Bank credit card, as the after-sales support appears to be highly inefficient and unresponsive. I request immediate attention to my issue and a resolution at the earliest.

ahluwalia_raman

@MyIndusIndBank IndusInd Bank grievance team is working on my complaint since 17-Jan'25.... Is there any closure timelines or they will work as per their mood????

tarunharit

@MyIndusIndBank NOT ABLE TO connect with human customer care executive for my credit card related issue on ivr as you have removed the option for human customer care executive, also not receiving any email reply on indusind bank, ivr worst service. Reply me

MyIndusIndBank

@AdarshShuk96874 Please contact our 24*7 IndusInd Bank Customer Care Phone Banking Numbers at 18602677777 to help you further as certain verbal verification parameters have to be met for us to accede to any request/query/complaint received from the primary Credit Card holder over the (1/2)

MyIndusIndBank

@ohwellshubham @RBI your offer. Please note that if the tickets are available under the BookMyShow offer, you will get the following message on the webpage: "Congratulations!!! As an IndusInd Bank credit card holder, you have received 1 ticket(s) free". The webpage will also mention the (5/6)

ncspeaks13

@MyIndusIndBank @indiebyindusind your customer service never gets connected even if you wait for 45 mins. You guys have deleted my previous tweet saying please raise your concern on DM. Still my issue is not resolved. I request everyone to avoid indusind bank

kantavr

@MyIndusIndBank has anyone else noticed a widespread and systematic problem with unauthorised transactions on IndusInd bank cards? I got my 3rd replacement card a few days ago and an unauthorised transaction has been attempted even before I’ve used the card a single time!!!

AkkiRpt

Dear IndusInd Bank Team, I am using Indus Credit card, I have some issues So I am trying to talk customer support executive multiple time but I am unable to connect. There is no option there. It is very typical process, Please do the needful. @BankIndusind @MyIndusIndBank

RKCHOWDARYK

@MyIndusIndBank @RBI Dear all Am trying to connect IndusInd Bank Customer care from last few days. One of the worst customer care / IVRS technology using by IndusInd Bank. After calling CC forward options not working. No proper or direct option to get resolution from quary.

arun123prasath

@MyIndusIndBank Received two calls from IndusInd Bank (+918037476032 and +918037478523). But when I answer the call, you disconnect immediately. Why bother to call if you are not going to speak?

Nautiyal18889

IndusInd Bank, I have been awaiting resolution of a credit card issue for over 15 days, with no communication from your team despite multiple emails. Is this your standard customer service?

Vishasirsath009

@indiebyindusind @IndusIndBank Extremely disappointed with the poor service and constant server issues at Indie by IndusInd Bank. Transactions fail, app glitches, and no proper support! Urgent fix needed—customers deserve better! #BadService #PoorBanking #FixYourServer #FewBad

Deep86314

@MyIndusIndBank @RBI I haven't received any resolution from Indusind bank it has been 4 days since I have raised request however I hv received fake msg of resolved complaint whereas no call no email no reply no update on my complaint so how it is closed

MyIndusIndBank

@Amit83650250 We regret to inform that IndusInd Bank has certain merchant category-based rules for credit card transactions.  This is for the safety and security of our credit card customers.   Also, we won’t be able to confirm that when you will be allowed to use the credit card again (1/2)

SandeshRan69138

@IndusIndBank Extremely disappointed with the poor service and constant server issues at Indie by IndusInd Bank. Transactions fail, app glitches, and no proper support! Urgent fix needed—customers deserve better! #BadService #PoorBanking #FixYourServer #FewBad

lkorada

@MyIndusIndBank Hello indusind bank is anyone there

MyIndusIndBank

@bk_giri Dear Customer, We regret the inconvenience caused. Request you to share with us CIF id, time, screen and the description of the error displayed on the screen with us, on [email protected], to investigate the issue. Regards, Team IndusInd Bank

Deepesh26088733

I strongly advise potential customers to avoid using IndusInd Bank services due to the numerous issues I have faced with their service quality. Here are several reasons why my experience has been extremely disappointing: @indiebyindusind @MyIndusIndBank

SonaliWalke1

It's been two business days I've been calling Indusind Bank's customer support number and mailing them but seems like they really have a poor service the call never connects and there's no reply to mail as well @MyIndusIndBank #IndusindBank #CustomerService

SonaliWalke1

It's been two business days I've been calling Indusind Bank's customer support number and mailing them but seems like they really have a poor service the call never connects and there's no reply to mail as well @BankIndusind #IndusindBank #CustomerService

Rakesh__9

@MyIndusIndBank Dear indusind bank , i have lost my card and I couldn't reach your customer care, every time I call them they disconnect it. What is this pathetic service

MrParasmani

@MyIndusIndBank I received New credit card ending with 5150, in December 2024, but unable to activate, try to connect indusind bank the n got to know this issue. My previous card was closed with wrong update/comment. If card card closed after full paid, how it become "charge off"?

MyIndusIndBank

@paliwal_vivek We confirm that your IndusInd Bank Credit Card application vide reference no 33803843 is under process /verification. Please note, the processing of a Credit Card application involves various verification checks and is subject to approval. It will take 10 working days to (1/2)

SumitMehta1994

They disconnected the call and I immediately tried to reach out to IndusInd Bank but there doesn't seem to be a way to reach them over the phone, ivr keeps on repeating. I have submitted my complaint to NPCI but they don't have call service and submitted only a complaint form.

bishnuda1

@MyIndusIndBank @RBIsays Indusind Bank Net Banking/Mobile App Malfunctioning, No prior intimaiton if under maintenance.

Venkatramana_14

IndusInd Bank's service quality seems to be on vacation. Long waits, unresponsive support, and unresolved issues—disappointed is an understatement. #WorstService #IndusIndBank" @MyIndusIndBank

vineetgowil1

& thousands of customers are being harrased & tortured with this bank. I request @RBI to issue notice or cancel the banking permit of indusind bank. As there is no reply from the bank even looping the MD of the bank. #IndusindBank #RBIGovernor

mannemanilkuma1

@MyIndusIndBank Worst experience regarding charges also you are not even informing and again and again saying that we are looking into this issue. But no action on it worst service by indusind bank. It’s clearly states that you are cheating customers with charges, who tends to activate it

GuravAmol8920

@PMOIndia Dear Sir, i request to you, my credit card online fraud on dated 20-11-2024 2.00pm, of Rs. 1,64,000/- i am immediately Cyber Crime Complaint, FIR, IndusInd bank credit card mail and inform, not support immediately

dineshshah007

#indusindbank,#RBIGovernor Vivek Pandey, Br Mgr of IndusInd Bank, called me unaware of my prior complaint. As he says,joined today, should have consult staff before.Such inefficiency reflects poorly on the bank’s services. MD Sumant Kathpalia, you are way back. Inefficient staff

dineshshah007

##indusindbank,#RBIGovernor Vivek Pandey, Br Mgr of IndusInd Bank, called me unaware of my prior complaint. As he says,joined today, should have consult staff before.Such inefficiency reflects poorly on the bank’s services. MD Sumant Kathpalia, you are way back. Inefficient staff

MH120088

@MyIndusIndBank fraud done by bluedart courier, i have not received my indusind bank welcome kit and cheque book, bluedart showing shipment is delivered but no shipment delivered at my address, i am at home, very bad service i lost my banking kit

venyush

@MyIndusIndBank IndusInd Bank’s service is pathetic. My credit card is blocked due to a re-KYC issue without any prior notice. I received only 2 emails about re-KYC, and it was not mentioned in the mail that my card would be blocked.

avichopra60

@MyIndusIndBank indusind bank server not working not able to make payment through Credit card

MyIndusIndBank

@RajkumarAg37611 Dear Customer, We observed from our records that you have contacted on November 29, 2024 and our phone banking service officer has addressed your concern about IndusInd bank Credit Card reversal vide service reference number: 24929543653. To know the status of your (1/2)

balluresantosh

@MyIndusIndBank EVEN AFTER COMPLAINT REGISTERED NO RESPONSE OR REPLY FROM INDUSIND BANK. THIS SHOWS HOW IRRESPONSIBLE U PPL ARE TOWARDS CUSTOMERS. THE MOST FALTU BANK AND MOST WORST CUSTOMER SUPPORT FROM INDUSIND BANK. #RBI

rajamathangi92

raised a new ticket (65759231) as well yesterday writing mail to SOCIALM@INDUSIND. WHAT SHOULD I DO NEXT? WHO WILL BE ABLE TO ADDRESS MY CONCERN SINCE IT IS MY MONEY WITH YOU. THIS KIND OF ISSUE CREATES A FEAR IN ME TO HOLD DEPOSITS WITH INDUSIND BANK

SANOOPKUMARMAUR

@MyIndusIndBank @RBI I am receiving continuous calls from IndusInd Bank, and despite escalating the issue earlier, the situation is becoming overwhelming.

Narenderk1980

Very bad service of Indusind Bank Customer care mobile number and Email Id. Customer care auto disconnect call without any solution. And. When we email on [email protected], Reply comes that get resolution in 3 working days but after more than 20 days not getting solution

Rajanidesai3

@RBI @MyIndusIndBank RBI Bank auction against indusind bank due to his IVR MENUE not working properly

zainizhar

@shabbir_ne2023 @MyIndusIndBank @RBI This is unacceptable, @MyIndusIndBank. You must prioritize your customers' security and address fraud transactions without delay. This problem is not isolated to your branch; it is widespread across many branches of IndusInd Bank, where customers frequently face the same issues.

vinaychauhan34

@MyIndusIndBank @BankIndusind @RBI @jagograhakjago indusind bank is a fraud bank. I request to @RBI please cancel this bank license immediately because bank charges the wrong amount in credit card bill. Bank not customer support help line & not reply E-mail complaint

musayibbangroo

The delay in processing my settlement has caused considerable inconvenience and frustration. The lack of response from IndusInd Bank’s support channels has seriously impacted my confidence in the bank’s services. @MyIndusIndBank

ImMrJiit

@MyIndusIndBank Indusind bank providing such poor quality services.. whenever i try to connect with bank representative, either there is some technical problem or call is cut.I request you to arrange a call back but this is also not possible from you. @BankIndusind

henry_martin

@MyIndusIndBank there's fraudulent transaction attempt on my indusind bank forex card and on your 24x7 customer service no one is answering the call. Such a serious issue. Trying to reach out since last 30-40 mins

kaushikksoni

@MyIndusIndBank The worst experience I have had with any bank is IndusInd bank. I have been calling since last a week for my credit card issues and not getting a proper reply. Is this how you train your customer executives?

1996sgk

@indiebyindusind There is no use by dropping mails. I fought with them for justice for a long time , but there is no use. Only solution is to spread awareness about this kind of fraud banking with near ones. Looking forward to cease relationship with indusind bank.

RupakGh97767178

@BeingPriyabrata @MyIndusIndBank @RBI I was also connecting call to Indusind customer care but there is no response call connect nahi ho raha hai Whats a bad service from indusind bank. Shame on you.

MyIndusIndBank

@chandraj_maurya We regret the inconvenience caused to your banking experience. We request you to visit the link h_ttps://indusind.com/in/en/personal/do-not-call-registration.html & register for Do not call to avoid unsolicited calls from IndusInd Bank.

Deep86314

@MyIndusIndBank @BankIndusind @jagograhakjago @consumerforum_ @RBI it's been 15 days since indusind bank is unable to resolve my issue of transaction decline

vishalsing96515

This level of customer service is unacceptable, and I hope IndusInd Bank takes immediate action to address this issue and ensure that no other customers have to go through such a frustrating experience.@MyIndusIndBank

IamPrathamesh99

@MyIndusIndBank Lodged complaint on 3rd Oct 2024,still didn't received any call or revert or solution from Indusind Bank. Is it a way to treat customer? Trying to call customer care 100 times,but they are just saying due to some technical issues unable to connect, disconnects call

WriterShifu

trying since morning, but unable to contact customer care service, all available customer service numbers are not working.... pathetic service form indusind bank ? @MyIndusIndBank