Jio

Crazy hunter

My jio fiber is also down today it just keeps on saying outrage detected and it keeps on increasing the deadline it started at 6 14 eve and said it will resolve at 10 14 it's past 11 now Nd still no internet and it says it will be sorted by 6 30 in morning I did not sign up for this i hate this wifi any better suggestions ? i live in pimpri pune

Mrityunjoy Das

Pathetic service by jio !!! Air fiber outages almost everyday and today is totally down but my neigbours wi fi is working fine and i am down with the jio.shit

Maulik Shah

Extremely frequent fiber disruption in Santacruz West. It's virtually a daily occurrence since a month.

Subhodip Das

I’ve been facing frequent issues with my Jio Fiber connection for the past two months. It keeps stopping repeatedly, which is very frustrating. Engineers have visited twice, but they only checked briefly and said the problem would be resolved due to ongoing tower maintenance. However, today the connection has completely stopped working. it happened after they have installed a new outdoor tower...location kolkata

Abhash Tripathi

I am completely disturbed with my Jio internet, so I will port my SIM from Jio to Airtel.

Lavakumar Ellendula

Jio Airfiber (old ODU) extremely down today 1mbps download and upload speeds, Telangana.

Lalitsingh Thakur

JioFiber not working, it is pathetic from last 3 days no internet services, always showing will resume after some time. outage detected

Md Aamir Sohel

Jio airfiber speed slow

Biswajit Das

Pls Google page is jam, clearing pls

Prakash Upadhyay

Jio internet service in my locality in Navi Mumbai is down from last 24 hours (14th Jan 2026) and they kept increasing their resolution timeline 3 times and now sharing that it'll be repaired in next 24 hours (16thth evening).

YogSothothGE 🐉✨

journey of jio: from 300-400 mbps to 0.5 mbps. imagine! and they are selling it as true 5g.. ik 70-80% of time, its n28 band (700 mHz) but still it doesnt mean a thing.. like if it was some other country, jio would have already lost their working license and all, even they have to pay penalty at that, but yeaa who we are really... we know that government and their regulatory authorities are just there to sleep and nthg else, they will only take action if they are pressurized in some way or another in the global stage not india bcoz then its all about reputation... anyways hope starlink come soon and maybe there is some way to share connection b/w each other (10 people can pay 10k together no doubt)... airtel is alr but yeaa i hate that switching over b/w 5g and 4g ngl.. there should be a strict policy regarding such things... srsly idk why we even need TRAI, FSSAI and what not now if they arent gonna do anything, why we pay them money through our taxes... im already done with those soo called greedy politicians and civil servants and wht not (other countries werent the ones who looted us it was the majority of population and system that were all the bad apples, and im talking about current ones too, not only past) hope there is a sol for this

Uvraj Raval

First night

Ashish Sharma

jIO MOBILE INTERNET NOT WORKING SINCE 9 pm YESTERDAY ...HELP

MdRabnawaz28023

@JioCare @JioCare and Bhavana i think you all guys just appreciate others patience instead of working, today is 7 days completed and my complaint is pending yet.

ImRahultiwarii

I live in Kaladera a small village in Chomu tehsil of Jaipur district in Rajasthan. Here Jio 5G network has been very weak for the past few days. Internet is not working at all in some nearby areas. @reliancejio @JioCare #jionetwork

moonboy_nawaz

@JioCare Experiencing severe service interruption due to Temporary Network Congestion for hours in our area. Customer care calls only play pre-recorded messages with no ETA for the fix. Please provide the expected resolution time. Area: Shamrao Nagar, Sangli

Surajba82020397

@reliancejio We have used Jio since its launch, but issues are not addressed. A Jio Bharat phone is locked and not opening. The Etawah service center handles only Wi-Fi issues and is refusing phone-related help. Kindly help me either i dismantaled and shutdwn that phone.....

shuklaom84gmail

@JioCare If I disconnect this then this bill shouldn't be pay now ?

Aishwary1991

@JioCare Still I am facing same issue. Issue not resolved. You guys dont even bother to consult us our issue has been resolved or not. My cover of 5g is full but still internet working as slower than 2G network. Call quality is also not clear, break not able to here anything. Call me now.

Aishwary1991

@JioCare My no is 9330325220. I have registered complaint for Voice quality and very slow speed on full 5G network coverage. My complaint has been closed within one hour without consulting me. It is happen with my 4 numbet.This is highest level of pathetic service. You guys fraud

AnandMohan3851

@JioCare Very bad network

CathyHoffman77

@JioCare In Valsad On Tithal Road Rushikesh Apartments SlowDown happens EVERYDAY between 8:00am and 9:45am Pin # 396 001 Samsung A54 No particular website - ANYTHING you try to do on Internet is worse than pulling my teeth out ? FIX THE SPEED/CONNECTION PROBLEMS

ramyateja126283

@JioCare @JIOAIRFIBERIN still the network issue not resolved... No customer service n unable reach them.

king_a_ran

@JioCare In 3 weeks of trial period, same issue has repeated 3 times: some websites and apps do not open (eg Flipkart). SR open and unresolved for almost 3 weeks. Give a permanent resolution or I will cancel the connection.

surajkumar63244

@JioCare such a poor and pathetic service you have Network issue always

kundanKm95

@JioCare Send

bsinghuppal1

@JioCare converted my no to esim & its been done in your system but my phone is not showing & now this no is coming as switched off. Please send qr code for esim activation Already sent many dms & contacted 199, raised complaint thru app but it's not resolved

AWasim1994

@JioCare still my issue not resolved

vkpandeyg4696

@JioCare Any update

Rava1Youtube

@JioCare @JioCare Thanks for the update. However, the network issue is ongoing and internet speed is still unusable. Requesting a definite timeline and confirmation once optimization is completed. SR: SR00002UNP1J

RishabhDograji

@reliancejio It wasn't me it was 5 phones from my household wifi jio fibre & everyone else who had jio as their networks...

saboo_pankajj

@JioCare Yes, i still want to disconnect. @JioCare

KumaravelSures2

@VickyM87838426 @ashwinravi99 Ila ila athu icc tournament ku but issue sort out aidchi jio Hotstar tha continue pana pora

JioCare

@saboo_pankajj Hi Pankaj, it will be disappointing to see you part ways with us. Your plan rental (applicable for all monthly, 3 months, 6 months, annual rentals and any queued plans) will not be refunded if you disconnect your JioFiber services before the completion of your plan’s (1/2)

Prash1994sh

@JioCare Technical issue last 3 months is not aplogisable. I want my whole paid amount as refund

neelmanibholu

Dear @reliancejio @JioCare plz improve the network because I am facing huge issue

vrijeshtripathi

Fed up with the consistently slow network and terrible WiFi service and postpaid from @jiocare. I pay for high speed but get buffering and drops. It’s impossible to work like this. I’m done. Hey @airtelindia, ready for a new customer? #JioDown #SlowInternet #MNP

hodo_5le

@JioCare For the past week, I’ve been receiving the same response as you’re showing, but nothing has happened.

dev11064

@JioCare All site problem

kunalgupta07

@JioCare Thanks Brian. Issue has been resolved. Please close the ticket.

kkmenkk1

Jio air fibre My connection is not working for last one week. Every time you said the issue will be solved in 4 hours but after 4 days still it’s not fixed. I don’t find any reasons to continue using such a useless and irresponsible platform. I have asked for compensation but

shuklaom84gmail

@JioCare How many months you need ..? Plz disconnect my service? Why should I pay for your faulty service .

Deepak_9155

@JioCare I have changed the Wi-Fi names for both 2.4 GHz and 5 GHz as suggested, but the same issue continues. The internet still disconnects automatically. This clearly shows the problem is not SSID related. Very poor service from Jio. Please refund my money at the earliest. Kindly help

SushantKumark96

@JioCare I’ve received an update that the temporary outage at my location has been resolved. I hope this truly translates into stable and consistent network performance going forward. Looking forward to real, lasting improvement — not recurring disruptions.

BhokraySuman

I am in bad need of internet, and I requested him to fix it as soon as possible. I am asking Jio. How can you reschedule the complaint without my confirmation or even my notice. I have even contacted your manager in Miriyalaguda. Who is Mr Mahendar. Even Mahendar was so careless.

JioCare

@naneeee80 outage in your building/area 3. Kindly check if the LAN cables are connected properly between the Power Adaptor & Jio HGW Router - Vidhi (3/3)

Prash1994sh

@JioCare Sent on email

AG92072769

@JioCare Hello Jio. The engineer visited and closed the request. The issue is still NOT resolved. I have raised a new Service Request no SR00002UNWT1. We will need the issue resolved urgently as office meetings are severely disrupted.

Prash1994sh

@JioCare I have attached the chat initiated for this issue. What else do you want

Gourang96345

@JioCare Dear Customer, We are facing a temporary service interruption in your area since 14-12-2025 07:52 PM, due to which services for your Jio AirFiber Service ID 5832316868 may be affected. We expect this to get resolved by 14-12-2025 11:52 PM Ye baar baar kyu hota h

TejaRvns

@JioCare I’m having trouble with your damn SIM card is that enough kindly provide some internet for which I’m paying you guys

AsifKA13

Whenever I tried to contact customer care they reject my call with below msg Dear Cust, We are currently experiencing temporary service issues with JioFiber in your area which are expected to be resolved within the next 4 hours. thank u for your patience. Team JioAirFiber

AsifKA13

#JioCare #JioFiberDown #Jio #JioAirFiber #JioHotstar Almost a week without internet Bcoz of some network issue In my neighbourhood jio airfiber is not working

jaataady

@_MukeshAmbani If it is beyond your control then why don't you close the company? @JioCare My 5G is not working so I called customer care and they spoke very rudely and disconnected the call. #boycottjio #chooseairtel

AkshayK50384112

My issue is still not resolved @reliancejio @JioCare #jiofiber

Khanabdullah00

Hi @airtelindia @Airtel_Presence You have not resolved my issues and I have to pay rupees 49 per day extra So now I have decided to PORT my number to jio network.

Gaurav_ar10

Wrost experience from last 2 month with @reliancejio. I am using jio fibre from last more than a year. But it's still not working from yesterday. 1336796489 is my connection id.

sinabhi22

@JioCare Unprofessional JioFiber service. Technician Charan M. Kumar visited our society for another flat, promised to fix our issue but didn’t come. Phone network issue was informed. He called from outside, left without visiting, and isn’t responding now. @JioCare

MoreOmkar9999

@JioCare @reliancejio Worst service. Jio AirFiber is not working from the last 2 days. They didn't reply to emails and are not answering calls.

AdityaT59063415

@JioCare You are not working on it because you close my previous 2 complaint without any resolution and even not call me or do home visit for internet issue inspection so pethetic

JioCare

@TheoDore1919358 Hi, that certainly isn't what we want our customers to experience. In order for us to look into the issue, request you to DM us the following details: Jio number, date and time when you faced this issue (in last 48 hours), website/app name with which you are having (1/2)

mohta_jayesh

@im_tech_raj @JioCare Is your issue resolved?

tellitaly

@JioCare First you let customers down with defective service. Then you blatantly lie that the issue has been resolved.

SushantKumark96

@JioCare Thank you for the update. I hope this service request results in a permanent and stable solution, as the issue has been recurring for several days. Looking forward to a clear update with actual improvement.

tellitaly

@JioCare Service Request ID SR0000214QXW dated December 9.

Kamlesh94328768

@JioCare @reliancejio My JioAirFiber outdoor device is an old model and my speed fluctuates a lot. My neighbor has the new UV-protected outdoor unit and it works fine. Jio office is asking me to disconnect and take a new connection for replacement—this is not acceptable.

Hi_Shinobi

@JioCare My sim is not showing on my phone from morning. It shows no sim in the network. Can you help me in resolving this issue ?

ramyateja126283

"@JioCare Facing major internet connectivity issues with my #JioAirFiber since the last few days. Unable to connect to customer service despite trying multiple times – calls not going through, no response. This is severely impacting my work/from home. Please resolve urgently #Jio

MadanGopal34772

@JioCare, I've had NO internet on my Jio AirFiber for ONE MONTH. Your CS refuses to register a complaint, only repeating: "Technical issue, fixed in 4 hours." This is seriously disturbing my work. I need a complaint ID and an immediate fix. Stop the excuses. #JioAirFiber #JioCare

UttamKu90046360

@JioCare Dear Madam/Sir, the validity of the complaint number you provided has expired today, and my issue has still not been resolved. I request you again to please cancel my order number NO0001A83SYY and process my refund as soon as possible. Thank you, Uttam Kumar

viveksehgal17

@JioCare 49 hours no internet. Jio services sucks, if u can’t correct it give my money back and take your trash box back #jiofibersucks #jiofiberdown

abhishek8976111

@JioCare hi, I have 5g internet speed issue and network issue past 2 months. When I reach 198 customer care no. Your representative is not replying and response in call and he cutted the call.

Hamimsiddique3

@JioMart_Support @JioMart_Support There is the mismatch of MRP which i have raised the complaint from jio app, pls check n respond immediately

pksinghk7

@JioCare Yes i still want to disconnect

JioCare

@pksinghk7 Hi, we understand your concern. Please note, your plan rental (applicable for all monthly, 3 months, 6 months, annual rentals and any queued plans) will not be refunded if you disconnect your JioFiber services before the completion of your plan’s validity. Do you still (1/2)

AsifKA13

#JioCare Almost a week without internet Bcoz of some network issue In my neighbourhood jio airfiber is not working

sain_rajbi86865

@JioCare Issue not Resolved

sagarsir77

Jio internet in my area is extremely poor—slow speed, frequent drops, high charges. India needs reliable internet. @elonmusk please launch Starlink in India soon. ??? #StarlinkIndia #InternetProblem #JioDown #DigitalIndia

pyvasave42

"Extremely frustrated with @JioCare. Your customer support IVR is broken. The menu doesn't register key inputs, and the call disconnects after a robotic loop without ever connecting to an agent. This is not satisfactory service-it feels like a complete lack of support. #jio

RavShar170729

@JioCare Issue raised many times. Your representative always show the jio manipulated data. Jio mobile data is very slow. We move from place to place, Unable to do the needful on net.

viveksehgal17

@JioCare Any update ??

Msm1312

@JioCare It's seems your NONSENSE TEMPLATE reply. JIOSTORE APPLICATION ON #JIOSETTOPBOX NOT WORKING. SERVICE REQUEST UNRESOLVED . WHAT'S YOUR ANSWER. IS IT SIMPLY ACCEPT CHEATING BY #JIOAIRFIBER THAT'S BUSINESS MODEL

sain_rajbi86865

@JioCare Issue not Resolved

priyanthakur_

Internet connectivity issue on jio fiber yet @JioCare @reliancejio is unable to resolve the issue. It's been 3 days.

JioCare

@Duryodhan_1008 Hi, that's not the experience we aim for. Please DM us Jio number, alternate contact number, complete postal address of the location for us to check the coverage status and if the issue in a specific part of the house/building? to investigate further - Pawan (1/2)

Yolo67718923182

@JioCare terrible service by Jio -# Customer care representative don’t talk properly or even care to resolve your issue # The call was dropped on me twice # very irresponsible and unprofessional

nandhusan99

@JioCare I purchased a JioFiber connection on 09/12/25. Your agent charged me ₹1500 via UPI for a ₹1000 plan (90 days). I raised a complaint regarding the 500 overcharge. You promised a resolution by 13 dec, but I have received no refund or update. I need my refund. #JioFiber

BhagirathGadela

@JioCare You people are scammers. I sent you a screenshot of sms where it clearly states that my order was cancelled. I also have call recording of your customer care support where they are claiming that the refund keeps on cancelling due to a technical glitch.

i_amsriram23

@JioCare Kindly check and update, also waive off charges if any for delay in payment because of the issue explained abv

sethi_jyoti

@reliancejio @JioCare What’s the use of 5G branding when there’s no real improvement in network performance? Service issues remain, but prices keep going up. Customers deserve better.

kalamkaarvikram

Totally done with @JioCare! Every time I complain about slow internet, you just say 'Give us 1 month.' It's an endless loop of excuses with zero improvement. ​@BSNLCorporate Sir, please extend your network coverage in my area! We are desperate to switch. Jio is failing us #Jio

urstrulymaniesh

I have raised **multiple complaints** but your **customer support just wasted my time** with 0 resolution. This lack of service is unacceptable. Resolve this speed issue NOW! @JioCare #JioAirFiberFraud #JioCheats #ConsumerRights

urstrulymaniesh

@reliancejio @JioCare Jio AirFiber is deceiving rural customers ? The speed is constantly below 1 Mbps yet we are being charged ₹700+ every month. This is blatant fraud Zero customer support and no resolution provided. Please address this serious issue immediately. #JioAirFiber

ashok_3085

Anyone else whose jio hotstar not working..??

Saran00Saran

@JioCare Full signal but slow speed and call quality issues in my location even in outdoor.worst service.

raushankr_singh

@JioCare Facing very poor internet speed for the last 5–6 days. Complaint registered 2 days ago but no improvement yet. This is affecting my office work. Please confirm how long it will take to resolve. Urgent.

_Choudhary16

@JioCare jio network issue

mukul2X

@JioCare Is your team planning to mount a new tower in my locality or not?? If there is congestion from past 6 months why @JioCare network team has not increased any capacity & fix the issue?? #jio5g #jio4g #jio

rohit_dube57354

@JioCare Dear Jio, I have been experiencing internet problems for the past month. Your team said it was a temporary issue, but they closed my request without my permission. Also, your senior representative at 7080...is not answering my calls. This is my phone number.

Ratnade48093639

@reliancejio @JioCare heavy network issue Pin - 742225

ateetagrawal

@JioCare Your call technician feature doesn't work. I have already tried multiple times. The technician also doesn't visit as I have already rescheduled countless times.

pankaj08cool

JioFiber not working since 4 days. Nokha, Bikaner. no one listening. @reliancejio @JioCare

jitendrasing111

@JioCare Hi Team, I’ve been facing internet issues for the past 14 days—no connectivity at all. Please treat this as urgent and help resolve it on priority.

vashisthdeepak

@JioCare @JIOAIRFIBERIN Any update jio team on internet outage??

SONAMKUMAR15976

@JioCare 4G network is also not working properly

denasat

@JioCare #33335597207 is becoming a nightmare. No 5G connectivity. Lodging calls through My Jio every alternate day. Even online banking transactions are stalled for slow internet. Technical team advises Do it Yourself. I am an aged man. Satyajit Chakraborty

SONAMKUMAR15976

@JioCare Even the 4G network is not working properly.

gauravnautiyaal

So now #jio scammers have cancelled my service but are not refunding the amount I have paid them. I use #jiobusiness connection. I am using internet from past 1 month and the internet is not working from last 20 days. Raised more than 40 complaints. @reliancejio

BIJAYPALAI

@JioCare Yes I will disconnect it on due date. Everyday network issue by JIO

T_usher422

It's been 4 days since your so called engineers took my money and not responding to my calls. @JioCare and you guys just sending me those auto generated texts on the private chat. Pathetic service I WANT MY MONEY BACK @JioCare are you guys sleeping or what?

ChadGiga45512

@JioCare It been almost 6 days facing issue with 5g coverage there is no coverage and if it then the internet was not working i have been complain 10 at customer service 6 time at jio app and 2 time on x but it there is no improvement

ssmahesh_7

I ordered jio sim on 06/12 and raised 03 times complaint still sim not delivered @JioCare

RajendraK2759

@JioCare @JIOAIRFIBERIN It's been 11 days I have raised a complaint regarding slow internet of JIo Airfiber. Not even a single person followed up on this. " SR00002TR2RT" --- Pathetic & disgusting. Such a worst Service by Jio.

Narendra_IND_

@JioCare Any update on this issue

noorainlaiqkhan

@jiocare still no one have arrived to fix my wifi very poor service you all are giving

sunnypatdrick

How long does Jio take to activate 5G service after recharge? I’ve already recharged my number, so why do I have to wait so long to start using 5G services? Multiple times complaint also to customer care @JioCare @reliancejio

AmanRajput48083

@JioCare 4 g not working properly

Syed44939959

@JioCare None seems working in this issue past 3 days.. this repeats every month, I just keep receiving your appreciation for my patience, do you compensate on billing for the loss in connection??

VaideeswarV

@reliancejio in my area jio net not working for four days....plz take action ...also we called to customer care they not responce

Sir64609Siraj

@JioCare @JioCare your local engineer said JioFiber is not available in your area hereafter switch to airfiber.and fix my 20+days issue. Then i will pay my dues . Without fixing and whether jiofiber is not available. How i will pay? First fix issue and the confusion status

shaleen_poddar

Pathetic service from @JioCare Our wifi is not working from 3 days and we have trying to reach out to Customer Care. They just keep transferring the calls, an executive says the internet works fine and we cannot send an engineer, I kept saying its not working but no response

SandeepAnsh555

@JioCare facing calling nd Internet issue in 303604 area village tyoda Maintenance kro bhaya

rishi_chheda

@JioCare I have way to many photo evidence of your poor network service and no one to call for help You guys are trained to scam all your clients I will pray to god so that you also suffer the way your customers are suffering

mukul2X

@JioCare No Facing the same issue from Last 6 Month all the time. What's your team doing regarding the issue..?? Is your team working to mounting the new tower...?? Why this has not able to fixed for such a long time? @JioCare #jio5g

Ramchandra022

Dear @JioCare @reliancejio Extremely slow internet speed in my area for the last 3-4 months. Data is unusable even for basic browsing. Recharge expired and I won’t recharge again unless the issue is fixed. Otherwise, I’ll port to another network. Please resolve urgently.

Jaising32082446

@JioCare My loction 5g network bad working i am also contact jio care but no improve.

niral_damania

Facing issue with JIO Air Fiber since 7 days All IVR says “we R experiencing Temp net Congestion in area, which may cause interruptions in service. Team is working to resolve the issue” Appreciated me for my patience but lost patience now. @JioCare @_MukeshAmbani RESOLVE THIS !

saratbobbygmail

some customers perceive Reliance Jio as "cheating" due to rapid data exhaustion, issues with services like Jio AirFiber, and various phishing scams impersonating the company.

grv_and

@Jiobpmobility Hi Jio Bp,I am really frustrated and disappointed with your service. I have applied for JioBp Dealership after payig INR 5000, I am facing issue to submlit the application online. I have emailed and mailed many times but no response.Poor srvc

BIJAYPALAI

@JioCare Please remove my connection immediately

rahulmasterji

@JioCare in the area 303604 village area tyoda facing calling nd Internet issue Sudhar kro

farmer7216

@JioCare @TRAI I am extremely frustrated and angry for the last 5–6 days due to very poor Jio network coverage in Shani Shingnapur. Calls are not connecting and mobile internet is almost unusable. This is a major pilgrimage site visited by devotees from all over India, and poor .

RahulPandey1605

@JioCare After waiting for so many days, I just got a call from some one saying they are closing the ticket, it should have been a ONT shifting request, not a relocation request. I clearly mentioned in the tweet that I want to shift wishin the same house. And you misguided me.

PremiumYou9155

@JioCare @reliancejio My AirFiber STB keeps rebooting.Emailed on Nov 3rd - IGNORED.Customer care calls disconnect citing "tech issue" but you send bill reminders daily! ​I won't pay a single rupee until this is fixed. Reg No: 7018355821.Resolve this or come take your device back

thatlazyguy99

@JioCare Since you are unable to provide the service,provide refund for this whole month. You aren't ready to resolve it, or even explain it. You done even confirm if it'll get resolved this year.

pdineshmca

@reliancejio It has been 3 days since my request for a Jio Fiber connection, and there has been no proper response. This unacceptable delay is seriously affecting my work. I request urgent resolution.

vickyramanujam

Technician is asking us to cancel the request and raise a new request , but when we connect to sales person , they are not responding.Request #jiofiber @JioFiberChennai , to resolve our issue at the earliest , we are unable to connect to customer care as only bot is picking up

BharatTran42803

@JioCare @JioCare Any update on this???

shivambakshi007

@JioCare That’s exactly why I’m saying that your networking team only checks the network system while sitting in the office. They do not conduct any on-site development or physical verification, even though the problem is being faced by the customer, not by the team.

ganeshkumawat19

@JioCare network problem