PayZapp

We haven't received many problem reports for PayZapp yet.

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PayZapp reports

PayZapp enables payments. When PayZapp is down, shoppers may be unable to make payments in shops or online, or can't withdraw funds from their accounts at ATMs.

Reports about problems with PayZapp

Bhalekaryash79

@HDFC_Bank Payzapp not working since last night. Not scanning any QR but same is working through Gpay.

dinovishwas

This is my ticket id mentioned up raised in payzapp for pixel play credit card @payzapp

ChiragBothra18

@_PVRCinemas I had booked 3 ticket using promocide and rest amount using payzapp but the booking did not get confirmed Didn't recieve any confirmation about the ticket and refund notice also Worst experience ever Please resolve the issue and give my payment back soon

anish1027

@HDFCBank_Cares there seems to be some problem with your payzapp app on ios i did 2 msedcl payments via bizblack and now suddenly it isnt accepting bizblack as valid mode for payment for my 3rd bill Why is this happening? @HDFC_Bank

KAMAALAZAD

@HDFCBank_Cares @hdfcbank Hi team, i have issue with Payzapp Pixel credit card. Their ticket is pending from last 15 days. Everyone is sleeping at their desk. Will someone respond? Where i can contact using phone ? Any contact center or email id ? Who will be responsible?

paladhillon_

@HDFCBank_Cares is there any issues with Payzapp??

rajeve69

@arivomkadaioffi Payzapp use pannunen athulayum same error

saspeak

@HDFC_Bank @HDFCBank_Cares yr payzapp app not working, can't login. hardly 5 min after i used it to make a payment

kumar_royc68333

@HDFCBank_Cares getting this error when logging into the payzapp application getting this error from the last 2 weeks ,what should I do?

INFirstAlways

@HDFC_Bank your @payzapp APP is not working; such unreliable services

sanjeeviete

@HDFC_Bank @HDFCBank_Cares still waiting for your response, I want to make payment for pixel credit card, PayZapp not working for me. Trying to pay from friends PayZapp app, still not working. What other options I have for payment?? For all these delays only you guys will be responsible.

saip195

@GyftrIndia Even after sharing the screenshots that voucher is not working i dont understand what else i can provide - Can you refund me @HDFC_Bank can you reply on this and tell me why you are using this service on the payzapp reply and solve this

ArjunPRaj96

@HDFCBank_Cares Ticket id: 2057409, raised in payzapp on 9th of May. Its been over 7 days and there has been no response. Either keep an option to contact you over phone or be responsible to solve the issue.

SreejithKumar80

@HDFC_Bank @payzapp Facing serious issues with my new Pixel Credit Card (issued Apr 2025). It was deactivated without consent, ticket raised but no response. Payzapp App is buggy—showing paid dues as outstanding. Visited multiple branches, no help. Please resolve this urgently!

MR_MukundRathi

@payzapp the app does not work and keeps giving the error "your device is rooted" on my pixel device after a recent Android 16 beta update. Please look into the security check

varshasonigara7

@HDFC_Bank the pixel card help services are very bad. No responses on payzapp, some help services on app show error pages. Incorrect resolutions on tollfree calls. Really got frustrated!!

aabid_nazir1

@HDFCBank_Cares I am trying to signup for PayZapp. But i am getting following error : Your signup attempt on PayZapp failed due to an issue in the delivery of SMS. Please help to resolve the same.

programmerbro

@HDFCBank_Cares I am using iphone 16 pro and I am getting error Alert: Your signup on PayZapp failed due to SMS delivery issue. Check SMS settings & try again. App will be blocked for 24 hrs after 3 failed attempts. I have active sms plan as well. Please help

thanthangopal

@HDFCBank_Cares unable to pay pixel bill as payzapp loging is not working, this is very annoying , there is no way to pay bill other than payzapp appa for pixel card . This is in clear violations of @RBI guidelines.

javeri72

@payzapp dear team Whenever I am doing transactions , it is getting in pending state. Due to which I am facing lots of problem. It is happening since from 3-4 days

NavinAgarw55579

@payzapp what are the current issues on payzapp? Like pixel home not working.

rahul_rgk

@HDFCBank_Cares Need your urgent help. Not able to login payzapp app from my registered mobile number and hence not able to pay credit card bill. Payzapp customer care is worst. They have not been able to resolve problems even after 3-4 tickets raised in last 7 days. Pathetic!!!

Anonymous_5232

I have raised ticket many times at payzapp regarding my problem but got no solution instead they closed the tickets on their own, my number which was connected to my pixel card was lost, i want to link my new number with my pixel card. Kindly help me with this. @HDFCBank_Cares

Anonymous_5232

@HDFCBank_Cares I have raised ticket many times at payzapp regarding my problem but got no solution instead they closed the tickets on their own, my number which was connected to my pixel card was lost, i want to link my new number with my pixel card. Kindly help me with this.

Sanemind141181

@payzapp Reporting an issue where PayZapp has incorrectly picked up wrong payee upon QR code scanning and payment has gone to the wrong recipient. Support team not helping and issuing template response. Pls help.

HDFCBank_Cares

@Shubham03194 related to Pixel card needs to be raised with the Payzapp. Once the ticket is raised, Our relevant team will take ownership of your issue and update the ticket. We request you to wait until the ticket is updated. We appreciate your patience in this matter. For any further

imanoj_patel

@payzapp Poor app service

Mittals022

@payzapp @payzapp worst customer service. Extra charges applied on pixel credit card. Fraud app

RavikumarDev

@HDFCBank @HDFCBank_Cares PayZapp app is frustrating! The cards section constantly fails to load due to a "technical glitch." Plus, there's no option to raise a service request through the app. Please fix this ASAP! #CustomerExperience #PayZapp

virensgi

@HDFCBank_Cares PayZapp not working not able to process transaction

timmalachanakya

@HDFCBank_Cares Hi, I need to reach out to @payzapp but their customer care number is not working. It's urgent and need to cancel a train ticket which is scheduled to depart today itself.

poddarjayant123

@payzapp I am encountering error on the app and I have my pixel credit card bill due today. How else can I pay it, it isnt available to be paid on apps like Cred. Please advise ASAP.

Samiudd67557554

@HDFC_Bank @HDFCBank_Cares I am seriously frustrated with your service I raised a ticket on payzapp app and you guys closed without solving the issue and when sent the mail to priority redressal I haven't heard from 25 feb Why the hell you guys don't take the complaint seriously

Shibaa15071

@HDFCBank_Cares Hi,Team I have received my Pixle play card but in payzapp application while adding card some verification error is showing so kindly resolve this issue, as of now I am unable to use this card.

Nitheshkumar777

I raised a ticket with Payzapp on February 28, but I have yet to receive any response. Please take responsibility and resolve my issue promptly.

rajatpaliwal319

@pharmeasyapp Payment option through @HDFC_Bank Payzapp is not working on your application. When I try to connect over chat, it suggests to call customer care. Which is unavailable during night hours. What kind of support is this??

amit_verma01

@Tech_glareOffl @rahu1kr08 Happened to me also. Try payzapp

krishnavyas1

@payzapp Even though i paid my dues for pixel card, you have charged me around 750rs as interest charge.. Reg, this i have raised a ticket too..i am not getting any update.. Recently im facing many issues with @HDFC_Bank too. Is this the way you treat your customers?

mahendranrvm

@HDFCBank_Cares @PayZapp I’ve raised multiple tickets regarding a KYC issue, but PayZapp keeps closing them without providing an acceptable resolution. This is highly unprofessional. Why is my concern not being properly addressed? I demand an immediate resolution. #PayZapp

phoolkuarim

@HDFCBank_Cares I want to close my Pixel credit card permanently i can't close from payzapp some error

skj_sonakshi

@payzapp @HDFCBank_Cares I have been trying to connect with HDGc PayZapp team for past 4 weeks but No luck, please help, issue is related to pixel card

KushlShah

@HDFCBank_Cares payzapp is not working. Transaction declined due to risk is coming on electricity payment. Please help.

AnkitSarna3

What is the update ? It has been 2 days now @HDFCBank_Cares @payzapp

RitwikRanjan18

Hey @HDFCBank_Cares @payzapp I have raised an issue regarding my bill payment but it remains unresolved for a week now. I hope resolve before 15th( which is the bill generation date) so that I do not have to repay the sum which I have already paid. Ticket id #1842769 #1848517

flutenute

@payzapp Hello. I have tried to contact you but you never seem to respond. Can you give me your contact number or email id please? I have so many issues with your payzapp app

pratish99

@payzapp @HDFCBank_Cares Still my issues has not been resolved

pratish99

@payzapp @HDFCBank_Cares Team still my issues has not been resolved

rukhsarkha56691

@HDFC_Bank I am receiving msgs to pay my pixel card dues. I have been trying to sort the payzapp login issue from last 3-4 months but still you guys have not been able to fix my issue. I have raised multiple tickets too. Also without knowing the kind of dues i have paid the dues.

pratish99

@HDFCBank_Cares @payzapp 940494652' Transaction Issues Above is the trial mail going on so can you please check immediately

BhadraRonak

@HDFCBank_Cares I had done recharge from payzapp application but I am facing issue in that recharge pls help me out for same . Where to contact and whome to contact.. Thank you

NareshK35041243

@HDFC_Bank @payzapp pixel credit card services very bad. No customer support for any problem

ArbazRashid777

@HDFCBank_Cares I am not able to pay my Credit Card Bill via PayZapp. I have tried first and the fund got refunded back, when I am trying again with another platform it says Credit card error details.

nileshgr

Hello @HDFCBank_Cares both credit card & Payzapp payment is not working on @Razorpay enabled websites (tried on two different websites) since today morning. Looks like your systems are down. Error: "Your payment didn't go through due to a temporary issue. Any debited amount will…

Medico7860

@HDFCBank_Cares PayZapp app is not working for fews days'

atul_x3

@HDFCBank_Cares Is there any way to contact your payzapp department? If I raise a ticket, all I get is an automated reply and then no further action on my complaint.. If I try to call Payzapp helpline number, its not reachable and your normal baking officers dont entertain.

atul_x3

RishuTechWriter

@HDFC_Bank @payzapp i have pixel pay credit card and i am facing some issues with its billing and EMIs. And you customer care is not connecting. Can I have quick call.

arinmicrobe

to contact priority redressals in MITC but resolution is just vague and say to contact through PayZappWhy the heck should I submit complaint through PayZapp when the app itself is worse. Why not the point of contact should be the email ID since there is no escalation matrix (2/2)

madan0197

Recently I had applied pixel credit card and it was also approved on 29th December 2024.I am trying to customise my card it showing something went wrong-error.I raised so many tickets on payzapp but no response.Worst credit card ever I have availed #HDFCBANK

sandy_bmcl

@payzapp Very poor app technically and an even worse support who will try to close ticket without understanding the issue or trying to work.

adaywithmegh

I am unable to get details of my card and an error is shown on PayZapp for my credit card. Need help @HDFCBank_Cares @HDFC_Bank

DEVJIJAIHIND

@HDFCBank_Cares is there anyone to respond for @Payzapp related queries and issues??

muthunkumaran

@payzapp @HDFCBank_Cares Not able to make any electricity payments through payzapp App.. any issues???

akashinst0

@payzapp Complete inappropriate response received for service request ID: #1714243. Please arrange call back on this issue

IamBhasu

Hey useless @payzapp still number not working and you are not giving response. @RBI please take action

jaspalsingh200

@HDFCBank_Cares Payzapp ticket number is 1721007. I am unable to open my pixel credit card in cards bottom tab. It shows something went wrong. Please escalate the issue. Also i am not able to add money in the wallet

dtbt11

@HDFC_Bank @payzapp worst experience. Issues with PayZapp for 16 days no resolution

IamBhasu

Hey @payzapp your customer care num Not working. What’s the issue?

IamBhasu

@HDFCBank_Cares @HDFC_Bank Hello i am unable to call payzapp number. It’s not connecting. What is the issue?

Good__old_days

.@HDFC_Bank credit card application sucks from everywhere. Tried for Pixel CC from PayZapp. CIBIL enquiry done, application stuck/gave error & expired. Tried from website, another enquiry, then giving error about Aadhaar eKYC. They treat CIBIL like a joke. Will complain to RBI!?

iamullasu

I am unable to complete the KYC process on Payzapp. How long will it take to fix the issue. Already DM about the same @HDFCBank_Cares @HDFC_Bank

BlahBlahSpidey

@HDFCBank_Cares your payzapp app is again not working. I can only see partial details of the Upi card

HebbarSiddharth

@CarebyHDFC_HL @HDFC_Bank The Fastag Recharge by your Payzapp Application too doesn't seem to have an easy solution. Customer Care e-mails are seeking 5 working days to fix this issue of an Individual Wallet.

kmata_l

@HDFCBank_Cares in hdfc payzapp i have issues but no one reply on your customer care and nothing gate response in payzapp raised ticket

NewDawn_10

@MobiKwikSWAT @MobiKwik just heard in d news that u r coming out with a public issue. I hv been disabled 3-4 yrs bk and on writing to u for reasons nothing happened. So hv been using PhonePe Paytm PayZapp. Wonder what sort of concern u hv for ur customers when u r unable to solve…

ankitjhamb2

@HDFCBank_Cares @payzapp such a poor service i troubled this problem. 10 december bill due date last one month 50 ticket raised this problm .no one call me custmr service not solutions

maheshede

@HDFCBank_Cares @HDFC_Bank Facing an issue in login to payzapp. Tried creating a support ticket but no use. I need immediate help.

Arpon1998

@HDFCBank_Cares I am writing to follow up on my previous inquiry regarding payZapp Ticket 1678524. It has been 48 hours since I raised this issue, and I have yet to receive an update or resolution.Could you please provide me with the current status of my ticket?

skr349

Got a HDFC Bank Credit Card recently. Recd first bill. Tried to pay the bill: 1) Online payment through Billdesk system -NOT working 2) Through Mobile App PayZapp - NOT working 3) Payment through QR Code/UPI - NOT available Planning to cancel the card. @HDFC_Bank @HDFCBank_Cares

Arpon1998

@HDFCBank_Cares i am writing to follow up on payZapp Ticket Number 1677294, which is currently pending resolution. Given the urgency of the issue at hand, I would greatly appreciate any updates regarding its status and any actions being taken to expedite the process.

SyedDaize

I am regular cx, now i am unable to use your apps payzapp its asking 17 version ios But other bank apps are working fine, same thing happen with my other bank, they fix my issue. I email to your cx care, but i am not happy with the resulation they shared me. Please solve

ambermishra17

@HDFCBank_Cares @HDFC_Bank. I have a HDFC pixel credit card and I have been trying pmt of credit card bill for the last 10 days but it is not working and today I have been charged late fees also. I have raised the ticket on payzapp and the ticket no is 1659809. Amber 8806447728

bhaviknarsingh1

@HDFCBank_Cares I have an issue with my Outstanding Balance reflecting in Pixel Play Credit Card. I haven’t received any response from the help section in Payzapp app either

Priusl98

@RBI @jagograhakjago I’m mentally exhausted from @HDFC_Bank product @payzapp I have been trying to pay pixel credit card dues from past 2 months already. I have raised almost 10 complaints on PayZapp stating that “Paydues” option is not working. No resolution is given.

Sajidskhansk

@payzapp My email has been blocked or rejected by payzapp, [email protected] this is the Mail id i used to raise a concern regarding a payment Failure towards HDFC Bank credit Card and its been 5 to 6 working days and no response, very disappointed

kamil69950205

I raise ticket in payzapp but he did not reply me he gave me instructions but when I paid my bill it will not succeeded when I call to hdfc bank customer care they did not help me they told me I can't help you

ikcpagal1992

@payzapp what aa bakwas service 3 din se login kr rha hu but daily same error

jitenmaniyar

@HDFC_Bank @HDFCBank_Cares I have a Pixel play credit card and bill payment is getting failed constantly.. I went to the nearest branch where they also were helpless.. Payment is due which myt affect my cibil. Payzapp is not responding to my ticket. Help pl

AmitDaredia

@payzapp I’ve been trying to make a payment to Pixel Card for a month now but haven’t been able to, and I’ve already missed the due date. On top of that, interest has been charged. Your customer care number isn’t working either.I never expected such poor service.

binodkumar2006

What happened hdfc bank Payzap you are working or Locked ?? your app not working Last two days.@HDFCBank_Cares @payzapp

VireshNitj

@karungupta85 @HDFCBank_Cares @HDFC_Bank No response. Tried to raise ticket on Payzapp too, they have set some auto-responses there, not fixing the issue.

gvlpol

@ccg33k It's not even working on MB APP, however Payzapp is working fine..

MaitriFoflia

@HDFCBank_Cares @HDFC_Bank for the first time I have experienced the worst customer service from PayZapp. Automated responses and no resolution. I will suggest people not to use Pixel Play Credit Card, if you will have any issue nothing will get resolved. #pixelplayhdfc

karungupta85

@HDFCBank_Cares Unable to Pay dues of Pixel Play Card, have tried everything, Third Party apps, Payzapp, Complaint to CC, Raising Ticket on Payzapp...everything is Useless and getting automated replies on raising a ticket...You are not accepting payments and we are suffering.

AjinkyaShisode

@HDFCBank_Cares I’ve tried raising tickets on the PayZapp app multiple times, but still no resolution. This endless ticket loop isn’t helping. Can we have a direct call to discuss and resolve this issue, @HDFCBank_Cares ? #CustomerService #HDFC

karungupta85

@SaurabhMG @HDFC_Bank @payzapp @HDFCBank_Cares Facing the same problem.....Unable to make the payments and unnecessary late payments being charged...raised a ticket..called customer care...nothing happening still...

dineshmalik0108

@payzapp @HDFCBank_Cares I am out of India and here I am unable to pay my hdfc pixel cc bill due to some issues and tried party app not accepting hdfc pixel . I want alternate payment method on my registered mail id Reg mob 7895270652 C C ending no - 1750 Bill due amount - 70332

grikin5500

@HDFCBank_Cares I’m facing issues with my HDFC Pixel Go Credit Card payment. I was unable to pay my bill through Payzapp or third-party apps a week before the due date, leading to a missed payment. Despite raising a ticket and seeking support, I was later charged almost₹2000

RhijutuliPal

Never get the Pixel Paly credit card. I tried to pay my dues so many times through various ways of payment system but it was not working. For this reason late payment charges also deducted. I have launched so many complains in payzapp but I have not got any result.

the_gunnybear

@GyftrIndia I recieved 500 payzapp e-voucher for my HDFC transactions. Since yesterday I've been trying to use it to buy an amazon prime voucher . Every single time , I keep getting 502 bad gateway error. Please help.

the_gunnybear

sudhanshu_s24

@payzapp @HDFCBank_Cares I am trying to activate the HDFC credit card on the payzapp app but after setting up the 4 digit pin, the app is giving error that please try again later everytime on requesting OTP for authentication. Kindly help me out of this issue.

rajkumartambi

@HDFCBank_Cares is payzapp app not working as it is not opening on mobile

NjayVlogs

@HDFC_Bank @HDFCBank_Cares I am not happy at all with your payzapp app and the pixel card service i have raised a ticket on 11th October regarding payment issue and still it is not resolved after multiple follow-ups, no satisfactory reply over email. Worst decision to use.

gangadharreddyg

@HDFC_Bank I request you to resolve my issue ASAP. I even contacted HDFC customer care but they are no aware of pixel card. Very worst service from Payzapp. If my issue is not resolved will raise complaint with RBI.

Deepak49851603

@payzapp I am unable to pay my dues of my pixel play credit card. I have raised multiple tickets but my issue has not been resolved. Kindly look into it.

rhymist_singh

@HDFCBank_Cares I was not getting a solution through DM or raising ticket on payzapp app which is why I was forced to raised the issue here

MdOhab02

@HDFC_Bank @HDFCBank_Cares The ticket #1591779 was generated on October 12, 2024. It's been over 48 hours, but I still haven't received a response from PayZapp customer support. I didn't expect this kind of service from HDFC Bank. Please help resolve my issue as soon as possible

rheachopra24

@HDFC_Bank @payzapp is failing its customers. I have 3 open tickets: one closed as a duplicate, the other two were promised resolutions by Oct 8 & 11. It’s now Oct 14, and no response! No customer care number for PayZapp issues either. Pathetic! #PoorService #CustomerServiceFail

rheachopra24

@HDFC_Bank PayZapp is failing its customers. I have 3 open tickets: one closed as a duplicate, the other two were promised resolutions by Oct 8 & 11. It’s now Oct 14, and no response! No customer care number for PayZapp issues either. Pathetic! #PoorService #CustomerServiceFail

GabruuSingh

Hey @payzapp why is my registration failing due to SMS issue? My SMS is working fine otherwise..

nriset

Has hdfc any update of payzapp as its not working after new ios update @payzapp @HomeLoansByHDFC