Swiggy

We haven't received many problem reports for Swiggy yet.
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Swiggy reports

Swiggy is a delivery service. When Swiggy is down, parcel tracking may not be working, or users are unable to log in.

Reports about problems with Swiggy

@swiggy_in I was given a coupon as resolution but the coupon is NOT working. My refund for wrong poor-quality orders is pending since 2 months. Now Swiggy support has stopped replying. Order IDs: 223283473534530 & 217336072701515 This is unacceptable. Please resolve immediately
@swiggy_in Order ID: 218993928030592 ? Out for delivery, but your customer support cancelled it! Told me — “Go outside the gate to collect it or it’s cancelled.” This is unacceptable. Totally poor service! ? #Swiggy #CustomerSupport
hour, lying about the order, and giving robotic replies? @swiggy_in this is a joke. Your service is broken, your support is useless, and your “compensation” is insulting. Do better — or lose loyal customers. #SwiggyFail
@SwiggyCares @swiggy_in Tried resolving this reasonably and calmly, but Swiggy support failed to offer a fair resolution. ₹88 loss isn't minor when it’s due to your error — and asking for just ₹60 wasn’t unreasonable. (2/3)
@SwiggyCares @swiggy_in I lost ₹88 due to a Swiggy error and a wasted coupon. Despite multiple polite chats requesting a fair ₹60 compensation, only a ₹24 coupon (with heavy restrictions) was offered. Support refused any further help.
? Worsted Experience This isn’t just poor service — it’s a total failure in responsibility. @swiggy_in — Respect your users' time and hunger! #SwiggyComplaint #SwiggyFail #HungryAndDisappointed #CustomerExperience #WastedTime #TrustBroken
Worst experience with @swiggy_in. My order wasn’t delivered, and instead of resolving it, they asked me to send an email for a refund. Why should I do extra work for your failure? Terrible customer support. Never again. #Swiggy #PoorService
I waited 40+ mins for a Swiggy order with no updates. Forced to cancel. Charged a fee for THEIR delay. Support refused to help. @swiggy_in — this is not acceptable. #CustomerServiceFail
@swiggy_in It’s been 4+ days since you claimed to refund my money for Order ID 20647224477746, but nothing is received in my bank. No UTR, no support. Stop misleading. I’ll file a consumer complaint if this isn’t resolved in 24 hrs. #SwiggyScam #RefundIssue
@Swiggy_in This is unacceptable. I cancelled order ID 206979571290676 because delivery was showing 80 mins, and you still charged me in full. Your “policy” excuse doesn’t cut it. Long-time customers deserve better. Fix this. #swiggycustomer #india