You Broadband

We haven't received many problem reports for You Broadband yet.

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You Broadband reports

You Broadband offers landline internet, TV and phone service. When You Broadband is down, internet may not be working, users don't get phone connections or no TV signal.

Reports about problems with You Broadband

aavama70

@youbroadband1 @youbroadband VERY PATHETIC SERVICES, ONCE CONNECTION STOP WORKING USUALLY TAKE 4-5 DAYS TO RESTORE, NO BODY IS THERE TO ASK THEM, ONLY INTERESTED IN NEW CONNECTION RELEASE, MY CONNECTION IS INTERRUPTED 4 DAYS IN LAST WEEK

patel__jignesh

@youbroadband Why not a single service of you broadband working ,where the hell i complaint about my wifi not working Your app not working, your service centre call not working and not your website working

SruJNaik

@youbroadband It has been an entire day and internet is still not working in My area. There is no update on outage or the resolution time. Is this how you provide the service? Even i can not raise a complaint and no one to pick a call.

Eccentric_Even

Hello @youbroadband, I am facing a problem where my remote machine is facing challenges although my internet speed & youtube is working fine. This hampers my work. Whenever I raise a ticket it's automatically closed without verifying the problem. Please look into it

Simi0209

@youbroadband My problem was solved after 2 days , and it solved because I emailed my ticket number along with your technician mob numberr,your technician was rude and was not able to solve the problem??atlast some other technician did my job??pls improve your customer service ??

janiraj88

Worst internet service in Surat, Gujarat is @youbroadband. This is 3rd day in a row internet is not working. And consecutively 4th month of internet disruption. They just want Money before plan activation they give big promises and after that on one cares. Very disappointing.

BongoStoreMain

No internet from 24 hours. @youbroadband what is happening? Your tech support team is not responding!!

dips_avhad

You Broadband company provides internet facilities, my connection is not working for 3 days, I have submitted an online request, I am not getting a response even after contacting customer care, pls do help. @youbroadband

saipavan452

@youbroadband From 2 days internet is not working and there is no technician visit, No update when it will be up and no info. Bad service

hirenkumar123

@nilesh19820924 @youbroadband I mailed the nodal office with proof of multiple tickets showing repeated 10–12 hour outages. No action taken. Tickets are auto-closed without resolution—clear malpractice to hide actual outage duration.

bhargav5394

@youbroadband reported issue via app for more than 2 days now - no technician ever called no nothing! The modem has stopped working - when can I expect some action in this case?

nilesh19820924

@youbroadband Same Problem this week And Not working Internet And Not Pickup any Call For that you Give it

CoffeePeCoding

@youbroadband Your service is honestly the worst. Do you guys just make it a habit to cut off the internet every weekend or what?

Vickypa52270716

@youbroadband what your problem my internet is completely not working last 26 hours not any solution

BongoStoreMain

@youbroadband no internet since 1am today. No proper update from support. This is not the first time!! Disappointing service. Even more disappointing support team.

youbroadband

@PRhogaya Greeting ! We regret for inconvenience caused, Please share your broadband connection ID or call us on 9104923909 for quick support. Thanking Customer care ,YOU Broadband India Limited.

Vickyhirinaik

@youbroadband Last 3 days Internet not working multiple complaint but problem not solve

m_meeraj

@youbroadband internet is not working since last 6 days…no one is responding

Subhashaktidas1

Extremely frustrated with @youbroadband. I've raised my complaint multiple times but still no proper resolution. The service team keeps delaying without any clear update. I was promised reliable service, but all I’ve faced is slow speeds, poor support, and broken commitments.

Aditya_Malu12

@youbroadband 10 hours straight internet down this keeps happening 4 times a week sometimes 12 hrs sometimes the speed is so slow it's almost as good as not working

youbroadband

@mrkunalkedia Dear Sir, Greeting from YOU Broadband ! We regrete for inconvenience caused to you, we are requesting to share YOU Broadvand connection id for further support. Thanking Customer care ,YOU Broadband India Limited.

youbroadband

@raxitvaja Dear Sir, Greeting from YOU Broadband! We regret for negative exprience with our services. We would like to aprise that the service is restored. Pelase check and call us should you have any concern. Thanking Customer care, YOU Broadband India Limited.

saipavan452

@youbroadband Hello my internet is not working and I have already raised a complaint but no one visited yet

raxitvaja

I filed a complaint 6 days ago, but there has been no solution yet. In our area. No one is answering calls at customer care, and no technical person has come either. When will this issue be resolved? Co : 9510152049 Rajkot, Gujarat Pincode: 360001 @youbroadband

mrkunalkedia

@youbroadband why is it so that you stoop to lowest standard of service being offered to the customer? Service OUT OF ORDER; COMPLAINT BY CUSTOMER; CLOSED WITHOUT RESOLUTION; REOPEN BY CUSTOMER; CLOSED WITHOUT RESOLUTION by TL sitting at office and not by fiel engineer! #shame

youbroadband

@Snehil75653607 Hi @Snehil75653607, Greeting from YOU Broadband! We regret for inconvenience caused , Requesting you to DM us contact number or call us at 9104923909 for quick support. Thanking YOU Broadband India Limited

SunnyParekh14

@youbroadband Complaint number 2025061602029 This is the 3rd day of the complaint but it is not addressed. This broadband connection is used at the office, now because of that my office work is not getting completed. When will this be resolved?

Subhashaktidas1

@youbroadband'Its been over 24 hrs since my complaint, still no action taken. No service, no response! I demand an immediate refund. This is unacceptable. Don’t force me to take this to consumer court. Acc No: 2283847 | Vadodara #YOUbroadband #PoorService #RefundMyMoney

Dhaval94583960

#WorkSmart #StayConnected #SeamlessConnectivity all promises not fulfilled by #YOUbroadband . As 3 internet drops each of 3-6days in mere last 20 days. Still suffering from the 3rd connection drop since 4-6-25.

arora_manish_

@V2forever @youbroadband Mine is not working from past 8 days

arora_manish_

@youbroadband My wifi has not been working for the past 7 days and if it works it goes offline again n again so careless brand youbroadband ..they don't care about their customers other brands are costlier but very better than youbroadband

nikhilfr98

@youbroadband no wifi in vanasthalipuram area from last few hours,your person isn't picking up the call,I already sent a email but no response,kindly rectify the issue asap

HemantW1234

You Broadband Internet is down since last two days. This is really disappointing service from you broadband and inspite of commitments given by area responsible & service responsible for resumption, it’s still not working. Very disgusting services.

V2forever

hey @youbroadband it's been 24 hours since I have given a complaint and all I hear from your customer care is apologies and standard automated answers. But the tone during recharge time is quiet different. Really disappointing.

pankajcgupta

@youbroadband Internet off since two days. No technicians around to handle complaint. Need help on priority.

PRATIKNIKA87220

@youbroadband It's been 90 hours still your engineer have failed to resolve the issue. What kind of service you are promising with such a high charges. By when I can expect the issue will be resolved? @youbroadband #customerService #CustomerSupport #CustomerExperience #broadban

Shaariq

@youbroadband Worst service, I just renewed my subscription and since last 3 days I am suffering...getting a speed of only 5 mbps and dead slow connection...

ChandanTodi

@youbroadband username stepup202.facing issues since 30th April 25. Compaint filed multiple times, still my internet is down, your support team is very slow in responding. Horrible service. Please look into it

ChandanTodi

@youbroadband username stepup202.facing issues since 30th May 25. Compaint filed multiple times, still my internet is down, your support team is very slow in responding. Poor service. Please look into it

t_4_tp

Hi, @youbroadband Your service is down since morning, I had already registered complaint for it but no solution or communication from your side. Are you willing to provide service or Inneed to go with other service providers? @ViCustomerCare

MayurSpider1

Dear @TRAI sir kya aapko nahi lagta ki 3Hr se jyada broadband connection off ho jata hai to 1 day extra dena chahiye ? what you think about ? @youbroadband please give me 1 more day in my current plan i want 1 more day because of no internet from 8pm I waste my time

manishk61776090

@youbroadband Worst service ever! Your agent collected payment without checking feasibility. Now you're saying there's no service at my location, and refund will take 15 days? No one responds at your office either. Totally unprofessional! #YouBroadband #CustomerServiceFail

ZeelP342

@youbroadband hello i have raised a complaint 2 days back but still issue is not resolved. Wifi is necessary for work from home. I am surprised how you are not able to resolve within 2 days Complaint no: 2025050902008

vibgyorinrain

@sagarpanchal01 @youbroadband Facing similar issue, but no resolution. Seems You BB is taking customers for granted.

venkat_2028

@youbroadband there was no Internet service provided for us on 7 March to 8 March, 17 April to 19 April a total of 29+45 hours = 74 hours. Please arrange for credit the service to me.

rajivbhalotia

@youbroadband is the internet down? Your app is also not working

VestureKnot

@youbroadband worst service experience and also worst service support team you have in your company My internet has not been working for the last 15-20 days. We already complain more then 5 times but still your service engineer doesn't solve our issue. #worstservices

freentglty

18 hours and counting service outage @youbroadband . I think time to move away from your servixe that i have been using since 2012.

youbroadband

Did you know? A 1-second delay in page load time reduces user satisfaction by 16%! Upgrade to YOU Broadband today! #SpeedMafers @youbroadband

aniljetwani

Pathetic service @youbroadband in Surat Adajan. Very poor response from local team. Suffering issues @TRAI

HemantW1234

@youbroadband I am very much disgusted with Youbroad Band Internet failures since last 3 months. I am a yearly subscription member and am loosing money paid for no continuity in Internet for various reasons of which outage, fibre cut, Technical fault has been reasons given.

nikhilfr98

@youbroadband Issue is resolved now

nikhilfr98

@youbroadband Issue was supposed to be resolved by 8pm,still not resolved and no response here or in dm

nikhilfr98

@youbroadband Good evening, There is no internet in Vanasthalipuram area from last 1.5 hours,kindly resolve the issue asap.

XFirst01

Do not buy you broadband last 6 days internet is not working. Called on customer care number, sent emails, complain on application, called to local helper and area manager everyone answering will start today and since 6 days no is is responding. @youbroadband @youbroadband1

factsminer727

@youbroadband @khobharo I have recharged for a 100 Mbps plan, but the speed I am receiving is only 1 to 30 Mbps. Despite multiple complaints in last 30 days, the issue remains unresolved. It seems your team is either unable to understand the problem or is not taking it seriously.

Limitless6877

Really getting frustrated from @youbroadband service . Every week there is a connection issue for 1-2 days. In a month there are 5-6 days your service doesn't work.

dhavalbhatt19

#YouBroadband very bad experience very bad service

nikhilfr98

@youbroadband No internet in vanasthalipuram area from 12.30pm today,please resolve the issue asap

RiteshShah13068

@youbroadband Despite repeated service request, connectivity issue not getting resolved and even local team not able to improve the connection speed

pathaknikhil

@youbroadband one of the worst service provider. They close the complains without resolving it. Their engineer would call Every hour before connection and now when I have issues, no one picks calls and even customer care is dumb.

NisProc

@youbroadband internet connection is not working for relationship no. 2139867 at Vadodara since a week. a complaint was lodged regarding same and the issue is still not resolved. kindly do the needful to get this issue resolved asap and oblige. our work is suffering.

NisProc

@youbroadband our complaint for relationship no. 2139867 is not resolved since last five days....!! ...and on checking status it says, it is solved/cleared. quite disappointing.

nikunjp41770865

My business depends on broadband. ,I may have made a mistake with your broadband connection as I am not getting proper service. I want to resolve my issue today anyhow, otherwise i will disconnect You broadband connection. AC: 2207858,User id : vraj72s @youbroadband

wavyJunez

@TelecelGhana you broadband and mobile services are not working oooo

alpeshma1

@youbroadband my net not working...plz resolve my problem I m in rajkot...plz send some engineer to solve my problem( network issuse)

VijayBPanjwani

@youbroadband @vodafone @JM_Scindia @PMOIndia Now it's high time not to get a solution to my complaint with you broadband. Worst internet service provider I had ever seen.?

mishubhamm

@youbroadband no internet since morning in dongre park chembur, happens twice a week, technician irresponsive. Whats procedure of cancellation and refund ?

dhaval201279

@youbroadband @MadYoubroadband Since last 6-7 days, I am either getting consistent packet loss or connection not working. I have been raising complain but it just gets solved temporarily with some workaround Highly disappointed with @youbroadband service :(

logicalkpm

@Ana_mika2 @youbroadband How r you ? After long time ?

Ana_mika2

I am kind of pissed off at @youbroadband Their internet speed is too slow for 100 mbps & their service just sucks. They just don't resolve the issue and keep on closing the complaint from their end. I wish to change to a better provider. Suggestions are welcome..

rohit77716

@youbroadband last 5days my internet not working i called many times to local provider not giving proper response to Mee #worst #worstnetwork #don’tbuy @youbroadband

dharmasc_c

@youbroadband Hi not internet connection ticket raised more than 1 day still no internet and my user is dharma729. Resolve it asap.

baldbong

@youbroadband there's no wi-fi network for the last 6 days! in spite of registering complaint on app and helpline! disgustingly unprofessional! ???

Rajshekhardixit

@youbroadband have you guys closed your entity in India ? Because your customer support number is not working and you guys are not even replying on email. @jagograhakjago

panku_69

@youbroadband I have problem since last week, from last week at near by 1 pm net is not working after 3 hours it is start performing and usage is also showing high. Please resolve my problem or refund my payment of remaining days I do not want connection.

charmipatel1727

@youbroadband your service is very pathetic. last 2 weeks at 1pm are totally down to still the next morning .I complain lots of time but without OTP they close all my complaints. you are refunded to how many days not working because you are not given service .

kunalk143

@youbroadband What a pathetic Service internet is down again same issue from last 3 days with no solution