Ring

We haven't received many problem reports for Ring yet.

If Ring is down for you, you might be one of the first to encounter an outage - please consider checking back later. It's also possible that the issue is local or related to your internal network or system.

Ring reports

Ring offers home automation products. When Ring is down, login may not be working, users can't access the Ring app and can't control their devices.

Reports about problems with Ring

gand_mama

05/14/2025, 09:33 PM

@BrookdaleLiving Brookdale Living doesn’t respect the law or residents. We turned in 30 days notice on May 1, paid thru May 31. We are moving out by daily trips. Today the administration came with maintenance and entered on Ring doorbell with false premises while I said no entry.

skipper68uk

05/14/2025, 03:04 PM

no internet for 17 hours thanks to @SkyHelpTeam now it comes back and unable to connect my @ring doorbell !

SucioSloan217

05/13/2025, 03:39 PM

@shaq @ring your customer service just told me that I have to contact Amazon bout my RING camera being broken since I bought it from them.

thatdollkennnn

05/11/2025, 03:17 AM

lord our ring camera finally stopped working ?

_Rico21

05/02/2025, 09:29 AM

@__ebbz That’s an easy fix now a days depending on the commitment. I’d get a ring camera and give her the log in info and share my location. ?

FrankDe1981

04/18/2025, 04:59 PM

@ring My ring doorbell pro stopped working. I’ve reset it worked once now it’s spinning blue it’s hardwired will only ring on phone not in the house

ShazimusPrime

03/27/2025, 08:45 PM

@SkyHelpTeam do you know what's going on with the outage in the RM13 area? Have no Internet at all which is causing my home alarm and Ring Doorbell to act up

DirectorPatil

03/21/2025, 04:56 PM

@ring I am not getting technical support from your chat team. I can't make a voice call from India . Why can't technical queries be resolved on chat, where we can provide precise information about the problem faced. My ring doorbell, had motion alerts off. Still it started audio

haveafancyday22

03/21/2025, 02:13 AM

@queen__valerie_ And local news tv stations were reporting there was video evidence of Karen running oVer JOK from a nearby ring camera. They Were gaslighting Karen in an attempt to get a false confession.

MichaelKeith

03/20/2025, 09:34 PM

RING doorbell saga continues. I tried to file a complaint in the app. Now my camera doesn't work at all. It says its offline and I've apparently change routers, but I haven't all I did was try to file a complaint and fail at doing that since it wouldn't let me hit submit.

bellaciaoGenX

03/19/2025, 06:34 PM

@fesshole Why wouldn't she have access to the ring doorbell? That seems suspect. You're the only one able to view it? ?

dannomore2023

03/18/2025, 05:24 PM

@AmazonHelp how do i log a complaint about a delivery driver and the very awful rude annoying way of ringing a doorbell ? i.e. theres a sign that says ring doorbell NOT try nearly kicking my door in ( scammer tweets get lost ,)

jmdmalin

03/01/2025, 02:32 PM

@truecrimegisela Ring doorbell camera the patio captured some of horrific incident, including Rebecca Marodi running/screaming "I don't want to die," a filed affidavit Yolanda replied “You should have thought about that before," Yolanda appears in the video w/blood on her arms wielding a knife.

jtbills2001

02/06/2025, 07:20 PM

@sara_larson I have blink cameras and ring doorbell. Ring is awesome no issues. Blink cameras are awful..trying to load the live view takes 3-4 minutes. If the doorbell is anything like it then it’s ?️

L1ncs

02/06/2025, 02:10 PM

@fesshole A delay may affect customers' other appointments OR a delay means are they turning up once ha driver dump all our shopping still in crates at side of house didn't ring doorbell on a v.wet night Contacted store 2c where order was told it was delivered Found in morning sodden

RMommi

02/02/2025, 02:25 PM

Just ordered a new doorbell camera. I truly believe my ring camera stopped working because I would not subscribe to the monthly service.

LadyVValerian

02/01/2025, 05:08 PM

for every person that gets a ring doorbell for "security purposes" there will always be some weird internet outage that also happens to be the same time some of your stuff goes missing its far too easy to get into those things if they're connected to your home network btw~

theconcldedt

01/28/2025, 09:05 PM

Your driver stole my order and your stupid customer service is ignoring this. I have ring doorbell to prove the driver did not come. Please give me my refund.

Muma24boys

01/24/2025, 06:31 AM

@Jim41254103 ? did anyone catch this on ring camera ??

ShubhangMagotr1

01/22/2025, 01:34 PM

@zomato customer care replied -partners are asked not to ring doorbell without connecting with the customer directly ti security issue.I am sure he must be afraid that i might steel my ladoos from him. @zomato pls give reasons that make sense

ihatematt

01/22/2025, 01:15 PM

Anyone else having issues with their ring doorbell going offline in cold temperatures?

miya_nero

01/21/2025, 06:51 PM

Does anybody’s else’s ring camera go offline when it’s freezing out ? I’m so annoyed

lisa_berreli

01/16/2025, 03:39 PM

There was no photographic evidence to prove where they had delivered it either. My ring doorbell shows no activity at the alleged delivery time.

Stupid_U_R

01/10/2025, 08:00 PM

@charliekirk11 She has a ring camera that works with no internet, power or wifi??? Wow!

KanesPicks

01/09/2025, 03:16 AM

@charliekirk11 Riiiiiiight. Ring camera works in burnt down house with no internet or frame. But ring is still mounted /s

Zerbious

01/07/2025, 09:42 PM

Anyone else having issues with ring doorbell lately? it's worked fine for 3 years, now all of the sudden it disconnects & reconnects randomly. It is hardwired and +/- 10' from the wifi router, I can see the ring through the window next to the router.

HannahsmomUK

01/06/2025, 01:10 PM

No idea what's happening with @ring but last 2 weeks my ring doorbell keeps going offline. My subscription is due end of January but not keen on paying it if it's not working. Standing outside trying to reset is not fun in snow

ring

01/03/2025, 01:23 AM

@Gungoblakablaka Hello Bryan. Ensuring your Ring Doorbell is operating properly is critical. We are happy to help. Please send us a DM with more information about the issue you're having.

ufoqmdt

12/31/2024, 03:44 PM

@Scrollninpeace @528vibes Your ring camera stopped working when it moved?

Michlib67

12/29/2024, 04:41 AM

@Toni_Airaksinen @UPS Omg . This is terrible. Do you have a ring camera ?

sabriasy

12/25/2024, 06:49 AM

@MisterGallaher Oh I encountered the same problem before. You should try turning off/disable the 5.0ghz then try connecting your ring doorbell system. Then enable it again.

OpalGallon

12/24/2024, 08:01 AM

@YodelOnline apparently an attempt was made to deliver a package yesterday… however we were at home and the Ring Doorbell says otherwise. Tracking info now not working. Please advise

timheuer

12/21/2024, 07:23 AM

My @ring doorbell has suddenly been presenting as 'device offline' despite it being connected successfully to my wifi, everything working, chime is working, I can see it on my network, etc. -- the app just shows offline and it isn't recording video as a result. No blockers on net

_YungBtw

12/20/2024, 05:10 PM

Although I live in a building, I have a ring camera on my front door. And I’m glad I do because I caught maintenance about to go in my house with the exterminator without prior approval to do so. Key in hand he was about to open my door until he noticed the camera.

LivingInGratit2

12/15/2024, 09:01 PM

Ever since I bought a Ring doorbell I've been so bothered by how often @Amazon deliveries get dropped, thrown, and rolled carelessly onto my porch.

G0578337311922

12/15/2024, 02:38 PM

@Call_All_Beings Lt. Kelleher was busy, he needed to check if his ring camera showed activity at no. 34 Fairview that night, but unfortunately it wasn't working, right Lt. Kelleher?

richardaurora

12/11/2024, 02:53 PM

@petebvt Make sure your ring doorbell camera hasn’t mysteriously stopped working

peteskomoroch

12/11/2024, 01:03 AM

@jamescham @elawless By “focus” James means that he doesn’t want the pulsed laser canon connected to his Ring doorbell to fail at targeting intruders because his internet is down

G02163002

12/09/2024, 11:08 AM

@Dr_BellaR @RoyalMail We had this once. We have a Ring doorbell and not a soul walked up our drive all day. Yet, apparently, I missed a delivery. I’d collect it with no issue if the depot was open more than two hours a day!!

jcrawf74

12/06/2024, 05:46 PM

@RoyalMailHelp why has my parcel been returned to sender? Tracking says you attempted to deliver twice today, lies, as we have been home and have a Ring doorbell and no attempts made at all today. Also your website states you will hold the parcel for 18 days. #complaint

jcrawf74

12/06/2024, 05:45 PM

@RoyalMail why has my parcel been returned to sender? Tracking says you attempted to deliver twice today, lies, as we have been home and have a Ring doorbell and no attempts made at all today. Also your website states you will hold the parcel for 18 days. #complaint

LaidbackPapi

11/30/2024, 06:48 PM

@SouthernGentttt My ring doorbell camera just randomly stopped working…no power on it.

PaulLapham3

11/28/2024, 12:07 PM

@dpdireland absolute shamble service again. Not knocking on the door despite us being in (ring doorbell has proof) just drives off and says we weren’t in. Then it’s impossible to contact anyone as all your phone lines just cut off or your numbers don’t exist. Pathetic.

Brookedavis1984

11/25/2024, 11:48 AM

@RoyalMailHelp hey my complaint is still unanswered in DMs - please can you help as I have a package that says it has been delivered but no card and no sign of it being delivered on my ring doorbell

xSuzyJS79x

11/20/2024, 07:02 PM

It's that cold our Ring doorbell has stopped working. ?

SharonKerr74045

11/18/2024, 07:45 PM

@ring Hi, I’m having issues with a shared ring doorbell its disappeared from my dashboard but I’m still getting notifications, can you help?

CaptureLos43409

11/17/2024, 08:43 PM

@ring hi my ring doorbell had been not working properly for a while as couldn't connect to WiFi. My husband went to take it off to charge and realized the battery has corroded and exploded inside.

codworld_forums

11/15/2024, 09:17 AM

@CattehMae @AmazonHelp Get some smart lightbulbs. I’ve set mine to go 25% brighter when the ring doorbell goes.

MsBossyLeo

11/11/2024, 11:22 PM

My ring camera suddenly can’t connect to my WiFi and the light stopped working.. like how?.

Sharonm96688012

11/11/2024, 10:38 AM

@rtenews Before anyone calls me a liar, I have it on my ring doorbell. I said to the scammer, your here 2 yrs & you're not working! Trying to scam me out of my own home, whilst 1/2 the houses in Donegal are falling down & nowhere for locals to live!

eleygm

11/02/2024, 01:07 PM

@ArgosHelpers bought a ring doorbell August 2023 it has now stopped working properly when I try to talk through it all you hear is cracking sound is this still under warranty

PrettyNPutUp

10/30/2024, 12:08 AM

I bought the ring camera for my door. I bet not see no theif touch any of my packages again or else it’s a problem.

mmcpatt

10/27/2024, 08:39 PM

@swimmerbr78 Drill a couple holes in your sign and hang it over your door or window. We have the same problem but since doing this our signs stay untouched. The ring doorbell camera also helps deter them.

Philip_j_Taylor

10/26/2024, 03:11 PM

@TrishyJB58 We are convinced it is the cables overhead that is causing the problem. Our wifi is offline so much now, even the ring doorbell is not working because of this.

AZFarmGirl1

10/16/2024, 10:35 PM

@quantumfiber service down since 10/14, estimated back up on 10/18!!! No TV, no Alexa, smart lights, or ring doorbell, no internet. Never had this happen with @CoxComm ?

justaslutygirl

10/16/2024, 05:21 PM

My ring camera stopped working ? pos

CattehMae

10/08/2024, 09:46 AM

@AmazonHelp Do you provide an accessory that flashes light instead of a chime for Ring doorbells for deaf customers? It’s the only issue that is stopping me purchase a Ring doorbell!!

Strajeezy

10/08/2024, 03:17 AM

I was having problems with my ring doorbell mount right now and my neighbors helped me. He fixed my door frame. Him and his wife are so sweet ?

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