Adobe Creative Cloud
Adobe Creative Cloud offers online software for businesses. When Adobe Creative Cloud is down, login may not be working, users can't access their data or see error messages such as server connection error.
Adobe Creative Cloud reports
Reports about problems with Adobe Creative Cloud
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@AdamEcclesBooks @AdobeCare How to fix it? -
@AdobeCare Getting this error today from Photoshop on a new M4 Pro Mac Mini with 64GB RAM Fail: GPU not supported Fail: Metal unavailable Fail: Insufficient VRAM: (0 MB of 1500 MB required) GPU Detected: $$$/Prefs/Performance/UnknownGPUDeviceName=Unknown GPU (UNKNOWN) -
@AdobeCare I didn’t get any error codes, it just crashed? -
@ajeetbharti @AdobeCare Me facing same problem in SBI Net Banking & YONO -
@AdobeCare @Adobe It says it’s included in my plan but how do I access it? -
@AdobeCare @dotbydot_live Any updates on when it will be back up? -
@AdobeCare @8MonthMalfunc I spoke with them. They know there's an issue and they're working on it -
@AdobeCare @8MonthMalfunc Same here and for my colleagues too, generative fill not working on last photoshop version and beta version. -
@AdobeCare - You have major problems with InDesign 19.5.2 - its not just me, its lots of people in the forums with image reading issues. Rolling back to 19.5.1 fixes that issue. -
@AdobeCare My videos are not working when I import media it says something about compression type error -
@Sutureknots @AdobeCare So your issue is resolved? -
@AdobeCare Update: After several messages and a phone call - no resolution. In my opinion, Adobe has perpetrated a theft of my property. I don't understand how it is legal to prevent me from using the software according to the license agreement that they wrote.
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@AdobeCare I am facing about 10 days to buy the subscription plan of adobe . Everyone of their support said that ur debit card is showing error i vist my bank 3 time they show me i buy every plan of any other but not on adobe as the system adobe server is failing .plz update it -
@AdobeCare What I want from Adobe is to explain what the issues is. Don't just day "there was an error" tell me why the error occurred and I can fix it myself. -
@Mister_Uche Does anyone know how I can subscribe for Adobe creative cloud? My chipper USD card not working ? -
@AdobeCare No FIX YOUR CRAP -
@AdobeCare I have tried to recreate the issue and I believe it was caused by resolution I was working in. The resolution of the video was 1900 x 4112 and I exported the GIF at this resolution and a significant compression resolution. -
@AdobeCare Additional, it would still cause the same error if I imported the exported video file back into Premiere Pro or Media Encoder to re-export/convert to an animated gif. I was able to convert it into an animated gif but only with an alternative program. (4/5)
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@AdobeCare Thanks for the concern. I did use both the 2024 and 2025 versions of Media Encoder but it didn’t seem to work. My guess was the pixels in the video were over exposed which caused the software to glitch. (1/5)
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@AdobeCare It's all fixed and working now but thank you! -
@AdobeCare The problem is because I have reset old pc, my browser is not supported. However, the fact that I cannot use photoshop elements 12 without registering it, even though it is already registered from past use, and I have a product key, is absurd, and very annoying. -
@AdobeCare i will contact you guys if/when an issue happens -
@AdobeCare Thank you so much for your response and help. That seems to have fixed the issue. ?? -
@AdobeCare All of a sudden it’s working after 2 hours, I filter on a template, for example “animals” then it will say “no results, clear filter etc”. -
@AdobeCare I’m in the known issue category -
@AdobeCare It seems to be working now. No error message now. I didn't know if it is a bug for me not able to click it.
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@alvaro7542 @AdobeCare Contact @codingXyber, they'll rectify the issue -
@AdobeCare @Adobe @creativecloud Student Impact: As a student, I rely on tools like Adobe Premiere Pro for my projects. This error has severely impacted my ability to complete my academic work. To resolve this matter fairly, I request the following: -
@AdobeCare @Adobe @creativecloud Inadequate Compensation: The higher price now quoted for the All Applications plan is a direct consequence of this mistake, effectively penalizing me for an error I did not cause.
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@AdobeCare @Adobe @creativecloud This situation is unacceptable for several reasons: Breach of Agreement: I paid for the All Applications package as agreed upon with your customer service team. The downgrade to a Photography Plan was a mistake on Adobe's end.
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Hey @AdobeCare, there is a scanning issue with the Adobe Scan app on iOS devices, where pages are not scanned properly or the app fails to recognize the borders of those pages. -
@AdobeCare Cannot load my invoices - just getting 'An error occurred' red frame box with a long error code. -
@AdobeCare @chivhof Login issues here too -
@RnWuth @AdobeCare That’s the same issue I was facing hours ago Until I was referred to @tech_cyber_sppt Thankfully my issues were resolved -
Is anyone else having problems with #Adobe Creative Cloud? Doesn't fully load and some features not working in #photoshop -
@AdobeCare Thanks for replying. My system specs are: CPU: i7-13700HX GPU: RTX 4060 RAM: 16GB DDR5 And my system is fully updated. -
@AdobeCare Bug Report: Steps to reproduce: 1. ... Result: ... Expected: ... System info Application: After Effects v25.0.1.2 OS: macOS v15.0.1, RAM: 64.00 GB GB, CPUs (logical): 10 -
@AdobeCare System Spec: MacBook Pro, Apple M1 Max 64GB After Effects: 25.0.1 (build 2) Error Message: Last log message was: <1939574> <RenderTaskManager> <1> Destructor: GetOriginalProject() is null
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@AdobeCare I cleared AD0-E330 exam on Oct 28, 2024. It has now been 7 days since the exam, I have not yet received my certification. This delay is impacting my professional commitments, as I need this certification to validate my skills and fulfil certain job requirements. -
@e64630 @AdobeCare I also encountered similar issues support service were just useles, @Techlordx helped. -
@AdobeCare Using the timecode given by the error it's just crashing premier again and again. I tried everything to fixed it but failed. In the end, I've render that rotoscope video separately from after effects then import it into premier pro and replace it with that dynamic link clips. -
@AdobeCare Basically its a 7 mint talking head video 4k. And I have to rotoscope the whole video. I did it with premier using dynamic linking with After effects. But after I've finished my editing whenever I tried to render it's just showing me "error compilation movie" And when I fix..
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@AdobeCare Just this particular project. It sent off an error report automatically but never gave me any information afterwards. I reverted to an earlier autosave and it was fine. The crash occurred when I was working with a Lens Distortion effect. -
@AdobeCare I looked it up and the fault has been fixed in v29.01, so I have updated. ?? -
@AdobeCare Hi. Thanks for the response. I’ve already looked at Smart Guides settings and everything is enabled. There isn’t a specific box for the Line Extend guide though. How would I reset preferences?
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@AdobeCare I need a bit of help. I have an error on download and am unclear if i can easily fix. If not, i'd like my recent purchase to be refunded. Can you help me. -
@AdobeCare OMG guys - you wrecked INDesign with this 2025 update. Its' all LAGGY now How do I go back to 2024 until you can fix these issues? -
@AdobeCare is the QR code generator down? Not working for me -
@AdobeCare Actually I found a simple solution: I closed the project and opened it again and it went back to working just fine.
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@AdobeCare It just started happening again. I JUST finished setting all my preferences back to how they were and I don't want to have to do it all over again. For what it's worth, it looks like this problem started after adding an image to a video layer.
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@AdobeCare Hey! Thanks for the response :) It has abruptly crashed after doing something minor a few times this past week (EX: Dragging a clip, adjusting exposure on an adjustment layer, etc…) and all progress is lost. This goes for any project, none specifically. I honestly can’t… -
@AdobeCare note it might be a glitch or something to do with the fact that i've just updated the app -
@AdobeCare I don't get any error. I understand that the program not responding and closes. It happened when using gradient wipe. -
@AdobeCare guys, again billing issues? Come on, you've charged my cards plenty and no service? What the hell is going on on your side??? -
@AdobeCare Yeah sure. My pc was bricked by premiere and i had to replace it That tends not to have an error code -
@AdobeCare Dear Adobe AI, It's a known issue, YOUR known issue, so prevalent that Google has many entries on the remedy. Unfortunately I have to edit MY REGISTRY to fix your problem. This is why Adobe sucks. -
@_maiiii10 @AdobeCare at no cost to either of us -
@AdobeCare are you guys doing anything to fix the new tethering issue related to the newest MacOS update? -
@AdobeCare “This issue is not only happening to me, but other people are experiencing the same situation as well.” -
@AdobeCare “Thank you. Adobe Comp suddenly stopped working earlier. When I launch the app, it freezes while loading without displaying any data.”
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@AdobeScottV @AdobeCare Contact @Coding_isla, they'll rectify the issue.