Boost Mobile

We haven't received many problem reports for Boost Mobile yet.

If Boost Mobile is down for you, you might be one of the first to encounter an outage - please consider checking back later. It's also possible that the issue is local or related to your internal network or system.

Boost Mobile reports

Boost Mobile offers mobile internet and mobile phone service. When Boost Mobile is down, mobile internet might not work or users can't get a phone signal.

Reports about problems with Boost Mobile

no service on my phone in Olivehill ky by Morehead Eastern ky

Marie Wilson

Mobile signal is in and out, in and out. Ky

Lotus2790

Still down.

Lotus2790

Been down for 3 hours, central michigan

Sia's Daily World

In central California Stanislaus county. My phone has been bk and forth with the mobile signal off and on. Ive been with Boost Mobile over 2 decades without out issues... until this yr.

No name tho

Service is down with BOOST and they are attached to T MOBILE

No name tho

NO SERVICE IN SAN ANTONIO

No name tho

I woke up to SOS on my phone. WHY

No name tho

WHY IS IT DOWN AGAIN

Adrienne Hutchins

Mine maybe an hour now. Thank goodness

mira

agreed I'm 33 and this is insane!

mira

iit just returned for me

mira

it's back!

Philly Philly

I had full bars and 5G and it's gone again

Toby Leblanc

Service is still down in South Carolina

Brad

Central Ohio is back online!

Aaron

Daniel Hager

Seems like an outage hit the entire U.S.

Daniel Hager

No service Nicholasville, KY at 8:50 pm.

Melissa

No service in Mandeville louisiana.

Smack42280

No service in Detroit

Dan

Just got my signal back I am in Denver Colorado

Dan

Been down for three hours now

Brad

Service down in Central Ohio.

Jess

No service in West Tennessee

Adrienne Hutchins

Back up in Jersey. Just came back

Adrienne Hutchins

Nope they told me 30 minutes over 2 hours ago. No clue

djmarkluv

My service is down in Fontana California. That's Inland Empire.

Adrienne Hutchins

A freaking nightmare. I said I know I paid my bill, smh.

Jonathan Blanton

I lost my service on the way to KOP in PA a little after 6pm. Any word when service will be back up?

mira

i know right this is ridiculous

TMC

Boost mobile, no service in Golden, CO. Started approximately 2 hours ago.

Adrienne Hutchins

Still waiting patiently, was told 30 minutes over hours ago. Ugghh

Jay

Down in Chicago

Brian Hatcher

Down in East Tennessee

Michael

Down Midland MI

Ang

Down in Los Angeles County

M B

I did some looking around. It's tied to T-Mobile's network, and specific to taking the iOS 26.6 security updates. I can confirm my AT&T phone (exact same model) had no issues.

Marie Wilson

Still no voice call in KY.

Dave

What state you in

Dave

Anyone in ct still having trouble?

Philly Philly

Down in Western VA and the WV Panhandle

Adrienne Hutchins

Not me yet ugghh

AyYay

Down in southwest Virginia

Aaron

WE ARE BACK!!!!

Jake H.

Down NW Arkansas

luh z

Down in San Antonio Texas

Silky Roach

Down Montana

Dan

No service in Denver Colorado

Lori Anderson

No service in Seattle

Adrienne Hutchins

Wow I have family in Glendale. This is horrible, I need my phone ugghh

Stassi

No service in St. Louis MO

Adrienne Hutchins

No service in new Jersey

DifferentOpinion

This is ridiculous!! We pay too much for this nonsense

M B

No service in Manchester, NH. Did all troubleshooting steps. Boost support showing 45 minute wait.

No name tho

No service in San Antonio Texas

mira

i hate this

Darrell Batchelor

Out in Saint Charles, Missouri

mstiff

Can't make calls. .. says that i am not in an network..

Todd Prouty

No svc upstate NY.

Chris Engel

no service in Wichita, Kansas, looks like a big time national outage.

pulpz13

Glendale, AZ as well

Marie Wilson

When I try to call out it says cellular network not available for voice calls.

Whydontchagetalife

Mankato MN. No data or service. The helpful tech through the app told me to call their tech support. LOL.

Lisa O

Nw az now

Sia's Daily World

Mobile service and mobile signal , mobile calling and i am paid up too.

OneLaneAce

Outage in wv right now

Swaginator

No service at all, North East TN.

nysicily

Still no service for phone ..no mobile connection since early Friday in Jacksonville NC ...was told since Fri, will take till Monday for repairs to be fixed??wtaf??

erica

emergency calls only here in new york. anyone else having signal problems?

Lee Fuller

No service at all here in So Cal area.

Michelle Boardman Sansom

I just get busy signals with every number I've called this morning. Charlotte, NC

Aaron

Just got off messaging with customer service. Theres an outage yall. We gotta wait till the fix it. I live in nyc area. Anybody else having issues?

Hello World

Wtf

Albert Holston

I can't get a signal at all in certain spots I get 5G and then nothing I can't even connect to 611 to call boost Mobile to find out what's going on please help

Colie Annie

I just paid my bill yesterday. My text aren’t working. Service quality has degraded Drastically in the last couple months. Switched to a new plan with them so my hotspot would be included, it hasn’t worked in the 2 1/2 months since. I’ve done all the troubleshooting, it’s on their side, but they refuse to accept responsibility and do a simple reset. Stay away from this BS. There are other options For sure! As soon as my phone is paid off, I’m gone!

Jarvis

Down in Augusta GA

Todd Prouty

Boost mobile no signal and yes bill is paid

Ashley

It has been in and out all day yesterday and it's still doing it now! It seems to be a constant thing

Emery Hayward

Fix your trash service i sick of tired of wasting my money on your new phone as it's your end not receiving text messages or can't make phone calls either I this close to report you to the fbi for a contract breach violation and fire you and switch to a different carrier.

Zelmarie Miller McKinney

boost mobile app say i cant login account not found

Curtis Corbitt

Just says disconnected

Wayne Giese

Troubleshooting says take out SIM and reinstall on my Pixel 8. I do not see a SIM slot at all.

Wayne Giese

My boost is not showing up in my wifi settings.

Emery Hayward

Have a similar issue too I have 5 g but the speed are extremely slow and my mobile data bars are going in and out non stop then so emergency calls only non stop I this close to fire them and switch to a different carrier plan.

Emery Hayward

Cell tower are screw up in Hernando County FL area it show I have 5g but I ran a speed test it show upload speed 2kbps and download speed 1kbps and then it keeps saying error 409 Wi-Fi calling failed to connect to cell tower call customer service . This is happening in Hernando County FL 34442 area fix it or I will cancel my subscription plan and switch to a different mobile carrier.

purrlharbor

Calls come in but caller can't hear me like it's cutting out. Today it started like 11:40am...it usually starts around 5pm

Taylor Valdiri

Phone stuck in sos mode and I have tried everything nothing is working. When will outage be over ?

Emery Hayward

Having the same issue I switched to Wi-Fi calling and they kept disable my Wi-Fi calling with a Error99 saying there is a problem with your DNS configuration settings.

Jimbo

Same here. Pay my bill on time and still I have to deal with this BS. Absolutely no way for me to make/receive calls, texts, etc without Wi-Fi. Absolutely ridiculous.

Alyssa

no service, cant make any calls without wifi, my messages wont go through, others cant make calls, and I pay my bills

Emery Hayward

Cell tower are acting up again in Hernando country fl 34442 area code can't use mobile data or switch to Wi-Fi calling as I keep getting this error message repeatedly er041 wifi calling error there a problem with boost DNS servers please fix this boost

Marvey

I'm in downtown Manhattan, no signal at all. SOS.

Nick

Literally just lost signal like a second ago… As an iPhone User, my phone is saying SOS only

Emery Hayward

Boost fix your cell tower they are acting up again in Hernando country fl 34442 area I have my mobile data on but not getting any bars it just keep showing sos emergency calls only and the wifi call keeps disconnecting non stop every time I turn it on and your system keeps automatically turning it back off non stop.

yeeyee

my husbands phone is messing up today.

Boomer and Beyond Wellness

No access to Boost Mobile on Christmas Day, 2025. Lovely service! From Lauderdale Lakes, Florida 33311.

Emery Hayward

Cell towers are down again in 34442 Hernando FL county area got a really important call for my surgery doctor as this a life threatening situation and can't even make a phone call as I keep getting sos emergency calls only and sos emergency calls only is not working either I fired TracFone phone calls service as too many outages issues and switch back to you guys and you guys are starting this outage crap again don't make me have to fire you too and ban you in my state.

joeyfreshwter

@CoinTheorist @libsoftiktok boost mobile has poor service. I hear the speakerphone works great though

Emery Hayward

Boost fix your crappy service in my area I am not getting any text messages at all I can send a text message and it goes through but when a person send a text message to me it will not go through for some reason. This is happening in 34442 Hernando county fl area

Emery Hayward

Hate boost mobile can't even make a phone call due to multiple outages non stop as they can't even keep there cell towers up and running boost fix your dam towers in 34442 Hernando FL county or get hit with a major lawsuit.

Andrew w Gibson jr

My phone went down. Last. Night didn't come on 12:00 noon again tonight at 12:00 midnight it goes down again and I don't think I want to keep this company at this point they can't keep my phone on considering I'm doing important business and nobody can get a hold of me this company sucks boost

Boost uses at&t tmobile and dish network towers. Your only option would be verizon at this point

Tasha D

In Bronx NY my service keeps going on and off. Slow text sending to. .I just paid my bill December 4th ..

Brianna

Seriously Considering switching to Verizon or at&t. They've got to be better than this. It seems like every other day I'm having to reset my phone due to connection issues. Then I'm using my hotspot and it refuses to connect when I still have hotspot data. WTF BOOST MOBILE!!!

Hoodieboisouli

Is anyone else having issues with there mobile phone for calls?

Cherie Tullock-Barbier

My husband and my friends phone both won't call out and when I try to call it goes straight to voicemail, but my phone is working well however they are in Winfield Mo and I am in Clayton Mo

PJ Dower

My fiance has exact same phone but mine was not affected and his is still down.

zileah wyatt

Mines is still down and it's almost a new day 😞

Tyawana Webb

Same , my phone was affected but my mom's phone is working just fine

Tammy Hornback

My android was disconnected from Boost from 11a to 1p in Louisville Kentucky, my husband who is on the same account wasn't affected.

Tyawana Webb

NNo Service in nic. Ky

Pyrtwist

still no service in Des Moines, Iowa

PJ Dower

My phone is working, same exact phone as my fiance's but his has been down since 945 CST. Doesn't make any sense? Is this a software issue?

Tim

Out again in Nevada, ugh

Toya Mantley

Indianapolis here and been out all day still no service but can send and receive txt and video call

Marin

Still down in Brunswick OH

Shawn

Same here I'm in okc, and nothing

Boogie Woogie

from Cincinnati, OH ... we 5 lines on family Boost Plan ... the 2 androids have been down for hours, the 3 iphones are working perfectly

Larry C Steadman

Service back in Louisiana

Ankha

Yep, same.

Steven Erickson

11:55 i got service back

Larry C Steadman

DDown In Louisiana too

Katherine Mandi

Back up in Detroit.

Brad

Phone is down in Cincinnati. Apparently there is a nationwide East Coast issue relating to AWS... When making any call I get "you're request cannot be processed" followed by a hang up click! Texting still kind of working tho.

Eric Youmans

Just got service back in Eastern South Dakota

Eddie Heap of Birds

down in western Oklahoma since this morning; no change so far haha

Ashley Boring

So im assuming my phone isnt the only phone not working ?

Vplw1226

Oh and this is Oklahoma

Steven Erickson

peoria Il, down from 9am ish and still down at 1130

Vplw1226

What's strange is we have 3 lines on our account. My wife and I have not had service since about 9:17 am this morning but my dad got service back an hour ago. Makes no sense

Katherine Mandi

Down in Metro Detroit.

SageOfTheSixDabs

Up for a few minutes then back down lmaooo wtf

Jollyworms

also down in Belton MO.

kabaka ashe

From my understanding this has something to do with the aws outage??? can anyone give more information??? It is 12:00 noon My boost Mobile phone still doesn't work The only way I'm able to comment is from the Wi-Fi from my house

Karen A Smith

My service was down for about 1 hour here in Utah, but it went back on a few minutes ago. Woop woop!! Don't give up everyone. They appear to be working on it

kabaka ashe

This is why I miss the '80s I can't even work because my whole job interacts with my phone

kabaka ashe

My boost mobile phone service is still down and I am 2, 900 in line to talk to customer service according to my app

From Twitter a few minutes ago: Boost Mobile Care @BoostCare Hi Xxxxx, I’m sorry to hear you’re experiencing issues with our service. We’re aware of the problem and our team is actively working on a solution. While we don’t have an estimated time of resolution just yet, please know that restoring service is a top priority. We truly appreciate your patience and understanding. -J.D.