Klarna

We haven't received many problem reports for Klarna yet.

If Klarna is down for you, you might be one of the first to encounter an outage - please consider checking back later. It's also possible that the issue is local or related to your internal network or system.

Klarna reports

Klarna enables payments. When Klarna is down, shoppers may be unable to make payments in shops or online, or can't withdraw funds from their accounts at ATMs.

Reports about problems with Klarna

M C

04/30/2025, 11:19 AM

Klarna been down since 10.30am , they are aware and trying to rectify asap .

M C

04/30/2025, 11:18 AM

Been down for past 1hr 30mins

Veronica

04/30/2025, 10:58 AM

KKlarna Is down I guess, I can't login

AskKlarna

04/30/2025, 10:43 AM

@sammy_som1 Klarna is a payment service, only the store can act (accept or reject) your order. Thank you for the understanding

n3ych1

04/30/2025, 10:20 AM

@Klarna Hi ! It seems your website and app is having issues rn - everytime i try to enter i receive an Bad gateway 502 error. Is there currently technical issues or is it just with me?

ThomasReid28

04/29/2025, 02:21 PM

? Klarna problems holding you back? Scaling brand but no Klarna? Or worse – frozen funds? You're not stuck. You just need the right contact. ? Trusted network ? eCom experience DM “KLARNA FIX” for more info.

ThomasReid28

04/29/2025, 02:19 PM

Klarna integration issue? Want Klarna live on your store but stuck? I've helped dozens make it happen. DM “KLARNA SETUP”

theconcldedt

04/28/2025, 09:15 PM

@Klarna why is my klarna suddenly not working for pay in 3 purchases please when I’ve had no issues previously ?

lanikirito

04/16/2025, 03:43 PM

@Klarna this company sucks. Their customer service is nonexistent and employees lie to customers rather than try to resolve the issue. They sent my payments to a debt agency, didn’t inform me that I was missing a payment.

WalmartCanada

04/05/2025, 10:05 PM

@51StateOfCanada Hi, we're sorry to hear that you are having trouble with payment method Klarna. Please send us a direct message and elaborate on the concern, so we may help you out.

judeluca_tech

04/04/2025, 09:50 PM

since March 2020. Klarna postponed its launch campaign, and StubHub delayed its investor roadshow. Startups are now bracing for a colder IPO season than expected in 2025. #IPO #US #Klarna

judeluca_tech

04/04/2025, 09:50 PM

since March 2020. Klarna postponed its launch campaign, and StubHub delayed its investor roadshow. Startups are now bracing for a colder IPO season than expected in 2025.

amys_francis

04/04/2025, 02:04 PM

@newlook Hey guys, got an issue with Klarna and reporting a return. They've closed the issue and said I need to contact you.

jrhunt

04/01/2025, 12:32 AM

Another reason people might start going Klarna and building their own internal tools instead of going, e.g., Salesforce or Rippling is that the error messages are no longer opaque and the support can actually do something. Rippling purports to make app setup or SSO easier. No.

HeliSlacker

03/29/2025, 07:56 PM

@dmags1981 ? that’s what Klarna is for right?‍♂️

AskKlarna

03/27/2025, 08:53 AM

@spikkyboy Hello there, thanks for reaching out. You can call +44 8081 893 444 and an agent will be happy to help. Alternatively, send us an email to merchant@klarna.co.uk. Thanks.

Misty_Lake

03/26/2025, 08:58 PM

@AskKlarna What would affect my ability? I don't have issues with AfterPay or anything else. My payments always go through with Klarna when I set up a payment plan for something. Never been denied for insufficient funds.

expression101

03/26/2025, 07:13 PM

@Klarna are the worst ever. Nobody should use them. Terrible customer service, very incompetent in resolving issues

0x_zak

03/21/2025, 08:06 AM

@0x_Kun @dgt10011 Klarna’s app is a trap. The second you open it, you're hit with a wave of brands and shopping deals—designed to make you spend money you don’t have. they about to IPO soon as well.

Markus810697875

03/19/2025, 11:40 AM

@Klarna your customer service is truly awful. It’s all fine why people are buying but as soon as Theres a slight issue the support can’t handle it. #CustomerService #CustomerExperience

supashanoffcl

03/17/2025, 05:35 PM

to wait for Aura to fix this Afterpay/Klarna error or just checkout one time ?

rhiannonjayne24

03/13/2025, 06:34 PM

@AskKlarna Thank you!!! I managed to get it through another provider in the end as my signal dropped as I was getting the Klarna bit sorted

AskKlarna

03/08/2025, 08:46 PM

@mickjf It seems you are experiencing issues with receiving the 6-digit SMS code needed to migrate your Stocard data to the Klarna app. Here are some steps and information that might help resolve the issue:

livswildflower

03/03/2025, 04:41 PM

@anulovesbils nooo maybe use klarna for the vip so it doesn’t hit u all at once ?

Nathanielplay

02/26/2025, 12:14 PM

The customer service of #klarna is so Funny. They are aware they can fix a problem by asking you for a DM. As aan email, 15 times being in chat, calling with Dutch service wouldn't be enough hahaha

LFCLR9

02/23/2025, 02:43 PM

@schawn_monteiro Offload Nunez and potentially jota, and apparently the money we had for caicdeo shouldn’t be an issue, but known our owners we’d have to get him on klarna

oost_marcel

02/21/2025, 07:03 AM

Here are the latest Payments News Updates you don't want to miss today: Did I miss an update? Drop it in the comments ? 1️⃣ - @Klarna Powers Payments for FINN’s Car Subscriptions. 2️⃣ - Athia, DEUNA’s Aware AI, Presents Payment Optimization: Maximizing Bottom-Line Impact in…

LolaDeidreUK

02/14/2025, 06:42 PM

I’m trying to order using Klarna and it keeps going through all the way including payment with Klarna but the north face website keeps coming up with error and doesn’t process the order @TheNorthFaceUK

AskKlarna

02/07/2025, 08:43 PM

@MarinaTeamLove If you believe this is an error, you may want to double-check your billing address and ensure it matches the region where Klarna services are available. If the issue persists, it might be helpful to reach out here 3/4

luvmarkusxo

02/07/2025, 05:16 AM

@Bratzituppp yeah.. even klarna girl.. i was right there the second they dropped and had them in my cart immediately and as soon as i tried to hit pay now every time it just gave me the same error message

roberboy55

02/03/2025, 05:07 PM

@askklarna I have a problem I have with a gift card I bought using the klarna app. I've been paying for the purchase. Unfortunately, The link with the card info was never received. After several calls to the store and @Klarna a Rep told me today that they can't help! Outrageous

KeesBloklandPhD

02/02/2025, 05:55 PM

I now have my issues resolved, but it has been an odyssey. Please @Klarna don’t oblige people to migrate when they are using the Stocard app which is usually when they are in a shop paying. Give previous info about the cards that cannot be migrated and most importantly ….

Jvrdxnn

02/02/2025, 02:27 PM

Does anyone have some issues with #Klarna ?

Sonicpulser

02/02/2025, 09:49 AM

@AskKlarna The klarna app is buggy on the Oxygen OS. The app is very slow and buggy with the interface. Already removed and tested with clearing the cache. But nothing works. The issue is with a lot of Oneplus and Oppo users since its using the same android os

JAFO55087273

01/29/2025, 11:11 PM

@Klarna your service sucks and you are trying to defraud me of 150£ and I have been asking for help on this issue for 15 hours

Nonnaturelco

01/28/2025, 10:10 PM

@AskKlarna @LukeJamesConway The Klarna status website has said there has been an issue with merchant operations for 8 hours now. Is there a time frame to this being fixed?

AskKlarna

01/28/2025, 09:59 PM

@LukeJamesConway There might be a temporary technical issue with the Klarna system or the store's payment system.

Leeh16306783

01/24/2025, 01:13 PM

@Ce80sbabycece @Klarna The tech department is not very good from the looks of it.

seanceandchill

01/23/2025, 09:34 PM

Anyone else having issues logging into the Klarna app?

Fredo_Mayer_

01/21/2025, 06:55 PM

@AskKlarna This is NOT regarding my Klarna balance, this is regarding the “Payments Total You Owe”, statements of currently owed payment plans. I do not use Klarna balance, it is $0, what I owe is not $0. Where are the statements of currently active owed payment plans?

GodKingAlmighty

01/20/2025, 06:41 PM

@Klarna you need a customer service number because your AI can’t seem to help me with my issue

herwingslive

01/19/2025, 02:05 PM

does anyone know if you can delay klarna

AskKlarna

01/12/2025, 08:08 PM

@BitcoinNympho Alternative Reporting Method: If you are unable to report the return through the app, you can try using the Klarna website to report the return. Navigate to the "Payments" tab, select the affected order, and follow the steps to report a return.

AskKlarna

01/12/2025, 08:07 PM

@BitcoinNympho Check Internet Connection: Ensure that your device is connected to a stable internet connection. Sometimes, a weak or unstable connection can cause the app to hang or not respond. Update the App: Make sure that you are using the latest version of the Klarna app.

AskKlarna

01/12/2025, 08:07 PM

@BitcoinNympho Hi Justin, we are sorry to hear you are having trouble reporting a return. If the Klarna app is not allowing you to report a return and it just keeps spinning, here are some steps you can try to resolve the issue:

cpierce0413

01/09/2025, 08:10 AM

@Klarna your service had dropped in my opinion. Very disappointed #klarnacustomerserviceSUCKS

brent077

01/08/2025, 03:56 PM

@schuh Hi returned items to the store and still waiting for the payment.Ive been advised it’s through Klarna but bought them off your website. Waiting since 30th December

LennSmit

01/08/2025, 10:35 AM

@Klarna app issues? Can’t login..

CourtsXxxx

01/07/2025, 12:02 PM

@Klarna @Arneclo can someone please contact me who can help with a return issue. Klarna app said the tracking info was wrong when it was not. I have proof klarna have closed the case and not helping. No response on email from Arne. I have proof the returns have been received!!

sohanrana101

01/02/2025, 09:24 PM

#help during testing a program got below error. any exploit? Klarna\Base\Helper\ConfigHelper::isB2bCustomer(): Argument #1 ($customerId) must be of type string, null given, called in /var/www/webroot/web/vendor/klarna/module-orderlines/Model/ Container/Parameter.php is line 1321

AskKlarna

01/02/2025, 02:48 PM

@Dbeethekidd Hey Daniel, we're sorry to hear that you're having some trouble resolving an issue with an order. If it has been more than 10 business days since the purchase and the merchant has not resolved the issue, you can escalate the case to Klarna's second line support. 1/2

AskKlarna

12/27/2024, 05:22 PM

@MilaRed8 Hi Mila, we're sorry to hear this. Klarna is a payment services company and not the seller, sender, or carrier of any goods. All queries in relation to order status, shipping/delivery, and refunds should first be directed to the store in which the order was placed. (1/3)

ValleyBluebird1

12/18/2024, 05:21 PM

@Centre_Golf hi how comes Klarna not working on your website?

jo_jo_111

12/16/2024, 02:01 PM

@Klarna I have been asked to reconfirm an inpost tracking number but when I try and add it the app just crashes- are there known technical issues as been trying for 7 hours- TIA

PotatoRooney

12/14/2024, 12:32 PM

@loopearplugs klarna doesn't work as a payment option on your site. Is this because it is broken or because I am poor?

Rolos_x

12/12/2024, 10:35 PM

@OfficialPLT I have literally tried ordering two coats since this afternoon every time I have gone to checkout and pay it keeps saying payment error. I have tried debit card/Apple Pay/ klarna. It’s clearly not a sale if you’re not allowing customers to buy items. So frustrating.

AskKlarna

12/12/2024, 07:02 PM

@NanoBitcoin Thank you for bringing this to our attention. If you believe this refund was issued in error, please report it through the Klarna app or website. Navigate to the Payments section, select the relevant transaction, and choose Report a problem or contact us via chat in your app.

GeercoLentz

12/10/2024, 02:57 PM

@Klarna what a terrible app. It doesn't work as it should. #disappointment #klarna

AskKlarna

12/09/2024, 01:45 PM

@reedvinc If the purchase was with a partnered store we can reach out to the store for information as well as you, the customer. If the purchase was made with a One Time Card Klarna has no way to contact the store and all evidence has to be provided by you the customer. (continued)

reedvinc

12/09/2024, 01:40 PM

@Klarna When reporting a problem with a transaction (order not delivered) you seem to disregard that one may have no way whatsoever to contact the store. You asking for evidence I don't have in order to raise an issue.

FireDragonQ77

12/09/2024, 10:06 AM

@AskKlarna please DM me as I am having strange issues with Klarna.

satnitedj

12/04/2024, 03:26 PM

@Klarna Your Ai chat bot is useless! Not having a return phone number if your call is missed is painful. Your problem reporting system is sadly inadequate. I will think twice about buying with you again.

Choccy31

12/04/2024, 03:08 PM

@InDemandToys Hi Guys Is Klarna not working on your site ?

bbrilapse

12/04/2024, 12:35 AM

2/3 “Hi Brianna! It sounds frustrating that the 25% off promotion for Colour Pop isn't working for you in Canada. Unfortunately, Klarna's customer service can't directly alter the availability of promotions or payment options, as these are typically managed by the merchant.

4everjustmeee_

12/03/2024, 05:30 PM

Just got an email about the sneakers I just bought for my husband saying the price dropped $71! Thank you @neimanmarcus for the price adjustment! Mama needed that #SheWins so glad I did not Klarna that ?

Ellenfthc

12/02/2024, 07:51 AM

@VANS_Europe Klarna and paypal not working at checkout.. ??

Ellenfthc

12/02/2024, 07:50 AM

@VANS_Europe Klarna and PayPal not working at checkout. ??

FANFUSIONUK

12/01/2024, 09:29 PM

Hi everyone, there is currently an issue with Klarna in the shop. Eventix are working on it to resolve the problem. As soon as it is fixed we will let you know ! #fanfusionuk

Vincentinz

11/28/2024, 06:09 PM

@lyndagift1 Download Klarna app and search for the phone you are looking for in the app It will mention website that accepts klarna and argos is one of them.

edvingranlund

11/28/2024, 05:19 PM

@GoldTelegraph_ How is that any different from credit card payments? Btw @Klarna e-card is the safest way to shop online and if any payment/refund issues arise, they have an awesome costumer service!

edvingranlund

11/28/2024, 05:17 PM

@GoldTelegraph_ How is that any different from credit card payments? Btw @Klarna e-card is the safest way to shop online if any payment/refund issues arise the have an awesome costumer service!

lyndagift1

11/28/2024, 04:05 PM

@Vincentinz Not working.. When i get to the payment option, i no dey see klarna

EveAlex_72

11/26/2024, 09:20 AM

@Klarna what’s going on; trying to pay for something and entering codes to verify myself and it doesn’t accept them. Not being stung with a late payment fee because of your IT problems

pam_schofield

11/25/2024, 07:35 PM

3 years old, very expensive @Dyson hairdryer has completely stopped working. Phoned customer services, what an absolutely waste of time. I was asked for £99 to repair or buy another off them using "Klarna" in the #BlackFridaySales WTF #Avoid

ellie9393

11/25/2024, 02:04 PM

@AskKlarna hi is klarna down I can’t log in? Says error

AskKlarna

11/21/2024, 09:36 PM

@Kaaaarlm Hello Karl! We understand that you're having trouble logging into the Klarna app because you're not receiving the email verification code, although you do receive the mobile phone number code. Here are some steps you can take to resolve this issue: 1/6

AskKlarna

11/21/2024, 05:53 PM

@Luh_Red_ Hello! We're sorry to hear about the trouble you're experiencing with Klarna's availability during checkout on the Columbia website and app. This might be due to a temporary issue or specific conditions set by the merchant. We recommend trying the following steps: 1/4

foxlanebooks

11/21/2024, 12:38 PM

We are aware of an issue with PayPal meaning that we cannot currently accept PP payments. This is a global issue, and nothing on our end. We accept debit/credit cards and Klarna as an alternative ???

MolliePayments

11/20/2024, 01:22 PM

@daveloodts Mollie experienced a technical error which meant that for a subset of Mollie customers Klarna payment methods were being automatically displayed on their websites unexpectedly. This was not was our intent and we understand this has caused concern. In order to minimise any…

MolliePayments

11/20/2024, 01:11 PM

@daveloodts Mollie experienced a technical error which meant that for a subset of Mollie customers Klarna payment methods were being automatically displayed on their websites unexpectedly. This was not was not our intent and we understand this has caused concern. In order to minimise any…

AskKlarna

11/19/2024, 03:34 PM

@ketaminist Hi there, we understand the updated app is a new change, and appreciate your input. We made sure your loyalty cards in the Klarna app work when your phone doesn’t have an internet connection, just tap them to display them. Hope this helps!

lovefromjulia

11/17/2024, 03:03 PM

@mylvckystars Mines still not working. Not letting me make a one time card or apply for klarna card.

mylvckystars

11/17/2024, 02:09 PM

my klarna stopped working for a hot minute,,, imagine i couldnt use afterpay ??

cassiecol88

11/17/2024, 12:45 PM

@Klarna hello, it keeps asking me to add return info in even though I have done it. Is this an issue you are aware of? Thank you

lovefromjulia

11/15/2024, 09:26 PM

@EatdrinkbeEllie @Klarna @AskKlarna Hiya just to say that’s my klarna working again. Hopefully yours will be now too

NicoThaGreat357

11/15/2024, 06:21 PM

@lonewolf5 Yea bro I did mine with Apple Pay because they’ve recently partnered with Klarna to be able to use them through Apple Pay. I didn’t think it would work but it did and I only dropped $55 for my BC3s yesterday

chpshtsndstbcks

11/15/2024, 04:10 PM

my klarna wasnt working so i had to drop $250 on the spot?

ccmoha1109

11/14/2024, 06:57 PM

? Having a big issue with payment options on my Shopify store! I have Shopify Payments/Klarna, but Klarna only appears about 1 out of 3 times at checkout ? This is hurting conversions, especially for my German customers who rely on Klarna! How can I fix it ? #shopifypayments

MikeW_DLead

11/14/2024, 02:30 PM

Hey, @WayfairUK I have emailed your customer service and an email address provided by Klarna re an order and one of your carriers (GLS) - a big error has been made. Please help me resolve this as I’ve not heard anything back.

XArthurDent

11/13/2024, 07:41 PM

Klarna, a Swedish fintech company known for its 'buy now, pay later' services, has filed for an initial public offering (IPO) in the United States. After experiencing a significant valuation drop from $45 billion in 2021 to $6.5 billion in 2022, Klarna's valuation has rebounded…

chriskpatino

11/13/2024, 04:14 PM

the holiday drop omgggggggg does klarna work for her website?

ohmyblocknroll

11/13/2024, 12:26 PM

@AskKlarna @AAllsopp7 Any ETA on a fix? Your Klarna Status website says the API issue has been fixed, but customers are still experiencing problems accessing their data.

XArthurDent

11/13/2024, 11:19 AM

Klarna, a Swedish fintech company, has initiated the process for an initial public offering (IPO) in the United States by confidentially filing with the SEC. Previously valued at $46 billion in 2021, its valuation dropped to $6.7 billion in 2022. The specifics of the IPO,…

AskKlarna

11/12/2024, 07:26 PM

@RCaizzoBrown If you are experiencing an issue where the Stocard app is asking for a North American phone number during the migration to Klarna, this is a known issue that affects iOS users. Here are the steps you can take to resolve this problem: 1/4

AskKlarna

11/12/2024, 06:52 PM

@jpmonette If you are experiencing an issue where the Stocard app is asking for a North American phone number during the migration to Klarna, this is a known issue that affects iOS users. Here are the steps you can take to resolve this problem: (1/4)

RaitaErick18780

11/11/2024, 03:59 PM

@tiara_rose28 @Eras_Resale You can use the klarna app to shop her store and do the split payments!

AskKlarna

11/07/2024, 02:56 PM

@reknoz If you are experiencing an issue where the Stocard app is asking for a North American phone number during the migration to Klarna, this is a known issue that affects iOS users. Here are the steps you can take to resolve this problem: (1/5)

CiaraM30307

10/30/2024, 01:59 PM

@Klarna how do I contact klarna and speak to a human if I cannot log into my app the customer service phone number is not working

LucyVictoria01

10/28/2024, 04:26 PM

@schuhHELP I then placed the order again through Klarna on Sunday but it still is set to “processing” and hasn’t gone through and my previous order which I cancelled hasn’t been updated. Are you able to help please? Thank you!

schuhHELP

10/28/2024, 04:24 PM

@LucyVictoria01 Hi Lucy, we aren't currently aware of any issues with Klarna at the moment. Please can you let me know what error message you are receiving so I can look into this? – Aisling

jody19792

10/27/2024, 08:01 PM

@AskKlarna is Klarna not working on ‘onbuy’ - 2 of us have tried and got the ‘Klarna Sorry, we weren't able to process your payment. Please try another card or payment method’

MeitnerTom

10/24/2024, 05:45 PM

Hey X people who accept payments... I have a number of international writers who want to join my coaching but they need financing. Problem is, Stripe's Affirm/Klarna support only works in the States. Anybody know of financing options that work internationally?

smuck170

10/23/2024, 09:30 PM

@AskKlarna Hello, I was purchasing from JoAnn Fabrics using Klarna for the payments. During the checkout process I kept getting an error that information was incorrect and couldn’t complete the transaction so I used another payment method. there are two Klarna payments pending.

RhinrM

10/23/2024, 07:13 PM

My bank hates me I think My card declined at Rewe 5 times in a row(same device so maybe the reading device was broken) But more importantly ONLINE BANKING DOESN'T WORK AT ALL Can't connect my bank to PayPal I got Klarna working but now I bought something and after 4

charbuk95

10/21/2024, 05:37 PM

@Klarna still having problems with your app. Can’t even get to receive the signing in code…

dizzybow17

10/18/2024, 05:08 AM

@buildabear is there an issue with Klarna on the website atm?

tierney_sinead

10/16/2024, 12:33 PM

@BootsHelp I have been trying to pay using Klarna on the app and website all day and I am continuously getting a technical error response

AskKlarna

10/16/2024, 11:16 AM

@zoowee1 Hi, We apologize for the bad experience you have had with Klarna. If you are not satisfied with the way your case has been handled by us, we recommend that you contact our customer service again to register a complaint. 1/2

CornstalkElnora

10/15/2024, 02:56 PM

@lanxshoes Trying to order from you, and keep getting 'Network Error' message. This is happening on all browsers and on different devices, and only for your site. The 'Klarna' pay link works, but I don't want that. Have you a current web problem? Thanks!

yasssbutnonono

10/14/2024, 02:54 PM

Why is my @Klarna not working?? Its been like this the whole day

abudhabiang

10/12/2024, 04:17 AM

@Klarna I am currently in China on holiday my uk sim is not working as I am on a Chinese sim. I had an email to pay for a buy now pay later on Klarna. I can’t sign in with only my email it now says it has removed my uk phone number…. I only want to pay!!!

lizzyborden42

10/11/2024, 08:13 PM

@Uber_Support Thanks for your response. I had a separate issue with Klarna, this issue is with their payment system. My direct issue with you has been resolved

AskKlarna

10/09/2024, 11:02 AM

@staceyhillx Hi, we are so sorry for that. Please send us an email at customer@klarna.co.uk and we will help you in due time. Thank you in advance

kitchenofduty

10/08/2024, 06:14 PM

@Klarna My payments are now late, due to the fact that I have not been able to log in in over a week.

kitchenofduty

10/08/2024, 06:13 PM

@Klarna because I have no cell service. I can't chat with support, becuase I can't log in. What am I supposed to do?

Joy Richards

11/11/2023, 03:32 AM

Yes, I'm getting this same error message for the last 3 days in a row!! I'm trying to place an order and I'm fed up!!! How do we fix it?

Tina

10/28/2023, 11:05 AM

I’m getting the same thing for the last two days with the same error message

Cory Stein

10/23/2023, 04:39 AM

Any issues with logging in? I haven't been able to for 3 days. I keep getting error message saying the was a problem connecting with my account and to try again later.

Anonymouse

07/18/2023, 10:33 AM

Anyone else having issues logging in? 'Forbidden' is the error message....

Melissa

11/25/2022, 05:46 PM

2 weeks ago i had $3000 purchase power...then all of a sudden unavailable...$0 no explanation or anything. I have been a customer for over 2 years & spent alot of money building this account up. When I reached out to them I got the same generic message that the decision was automated!! Bunch of BS!!!!

Klarna reports

Reports about problems with Klarna

Support and outage info: