T-Mobile

We haven't received many problem reports for T-Mobile yet.

If T-Mobile is down for you, you might be one of the first to encounter an outage - please consider checking back later. It's also possible that the issue is local or related to your internal network or system.

T-Mobile reports

T-Mobile offers mobile internet and mobile phone service. When T-Mobile is down, mobile internet might not work or users can't get a phone signal.

Reports about problems with T-Mobile

Goldship

My Data is on 1 singular bar rn, I do have my wifi on so everything is loading, yes, but whoever I turn my wifi off, it barely loads anything or doesn't load at all and it's really annoying.

Sparrow

Can't login to the t-mobile website to view my account.

Brian Silva

Not again. The Internet is a pain in a butt.🛜 It pisses me off.

Jeffrey Kidwell

I am in Kokomo Indiana and service went down yesterday at lunch. They said it would be up in 6 hours or less, but yet almost 24 hours later it is still down. Did the system get hacked ? and if so how much data was compromised

matt

tmobile having service issues 5g network. It out they need to get it fix

David Crawford

Getting 1 to 3 bars

southeastdave

5 g home internet drops out 4 or more times a day. This started when T mobile partnered with space X

Laura

I'm in metro Atlanta and I have been having super spotty phone service and 5g for 2 weeks now. It will tell me i have 5g and full bars and then when i make a call it just drops and goes no service. I have 0 service at my home. It is all over the place when I'm out. I was in Suwanee last night at a restaurant and it was fine there but then when we left and started driving back to alpharetta it went back to 0 service. I can sometimes get a text message through but if I make a call. Nope it isnt going to last past 45 seconds. Forget about using GPS.

Kindra

and its down again... has been for hours 😞

Adan Sanchez Nava

I'm really sick of it for two weeks. I've been having trouble with my service, no just the phone service the internet too, I called T-Mobile and the hasn't been fixed 😤

Shayden Madden

Ok so tell me why every week or every other week T-Mobile Home Internet is down I am real tired of having to deal with this internet going off and on yall need to start doing yalls job or get better ground cables for real like please do better talk to much reports on yall.

Exoy Tox

Never buy Tmobile home internet, I AM IN KB IN 2026 for downloading speed(wired) The Ping issues is even worse. Through out the day i constantly reach 600ms ( 50 average) with consistent ping spikes it's never idle. The amount of rubber banding I deal with is so ignorant of tmobile. It took hours for 7GB TO DOWNLOAD WITH ETHERNET. 7!!!

Greenwood

What do you mean "User reports show no current problems..." when there's all these posts...of problems... Like I've got...once again...for no particular reason in the north valley of Albuquerque...my connection has tanked again. It's been happening all freaking week!

Kelli Crooms

My phone is just on SOS and i am just at my house no dead spot?

Jeff

We are about 70 miles south of St. Louis. Our service has been down for over 24 hours now. Yesterday morning they said it would be restored in 6 to 12 hours. Now there is no estimated time for repair. I'm in a very rural area and can only connect to the one tower that is down.

Killerninja

dont listen to him its a trap

Killerninja

hello i fixed the issue you're welcome

Killerninja

Yeah i accidentally did a very yellow wee in my pants and boy does it stink

Anthony

I'm in pryor and my phone has been doing the same thing all day. Bursts here and there, but basically unusable

Kindra

5g home Internet is down.. get bursts of data, every few minutes, but overall, unusable

Joel C

Internet out here 75235 for over 24 hrs. Thats 5G home internet. Its terrible

Charmaine526

Low speeds in Melbourne FL. 15mps Home internet.

Altascene

I am also experiencing issues while attempting to log into their website. I am able to log in on their app.

M B

Please report to T Mobile!

Daisy me Rollin

since November 1st, the mobile internet doesn't work what's going on?

saraeatsworld

CANT LOGIN ON WEB OR APP!

Melissa Chastain

The last two days have had horrible wifi signal. Sometimes showing the gateway offline in my app, but physical gateway showing signal strength excellent. Says no outages, but its definitely not working right.

Tyler

home internet SUPPPPPPER slow. 2mbps-5 if im lucky. Normally i'm around 200-300. It''s been like this all day.

Sean

Internet super slow to not working mays landing nj

Nathan Trierwiler

Home internet in Birmingham causing serious lag trying to game on my PC through cloud gaming over ethernet. Speeds are usually 700 dl and 75 ul. Right now it's 200 dl and 20 ul.

Kevin

Zip 44505 internet out since 1155. Anyone got news?

saiyan scaris

is at&t, tmobile, and optimum wifi acting up for anyone else today or is it just me

I am getting 3 Mbps. THREE!!! Im supposed to get about ~350 Mbps.

tfawn

T Mobile Wi-Fi and cell data are both cutting out A LOT this morning (10/30) I keep getting no internet connection, reload page, etc and the exclamation point for the wifi signal ugh

Nick Cooper

Tlige app sa6s “No Internet Connection “ and is useless. Had to pay by ph9nr. A PITA

Stacy Ann Clark

All my outgoing calls are dropping. Weatherford, Texas

Buzz Buzzard Jr.

I cannot connect anywhere in the city sporadically.

goodship

The home internet has been so slow!!! alll the sites go to have been having issues. everything is struggling to load.

Frank Provasek

North Hollywood 5G home internet down around 10 AM PDT Saturday, T-Mobile disagnosed a defective box which we were told to take to a T-Mobile store, Box tested good and THEN we were told the tower here is bad. Still no service at 9 PM

Matt

My 5g home internet went down around 11:30 a.m. eastern. Maybe it’s just me. Attempts to fix have not resolved. Guess I’ll try resetting this old crap Arcadyan gateway

rpiotro

Flaky. In and out all morning.

bubba Stevenson

Been having lag issues all day iowa

Bri Fnic

Tmobile intermittent internet SC offline rebooted up service intermittent. Celluar service intermittent

Leticia

I have tmobile as my internet provider :) it was off for about 10 minutes. Just was panicking because I was working from home that day. Thanks for your help!

gabbi

for the past hour my cell phone connection keeps flipping back and forth fr9m 5G to 4glte. zero issues before the power outage in my area.

Enward L'lampe

if WiFi goes down, that means the WiFi router you connect to is having issues connecting to the internet. Unless you have T-Mobile as your internet provider, it is not a T-Mobile problem. Reboot the WiFi router as well as the modem (they are sometimes the same device called a Gateway and other times it is two separate things. whichever setup you have, pull the power cord for each device out of the wall electrical outlet and leave it/them for about 1 minute and then plug it all back in.. $

Enward L'lampe

"rather be without internet cause that's what i have with them.. should just save money." Bro, are you sure about that? Think about what you're saying! Be careful what you wish for.

Enward L'lampe

Yesterday and today I have had this problem. I am not sure if it is a T-Mobile problem, or a Google Play Services problem. Starting at around 6am, if I try to launch a game, it will open the loading screen and then hang. I noticed that the pop up I usually see telling me I am connected to my Google Play never shows up. The problem resolved on it's own around 8am yesterday and i am curious about what is going on.

Alexander Michalec

stockton ca not much better switched to tmobie to to money and rather be without internet cause thats what i have with them so i should just save my money

matthew martini

I can barely load web pages. I have had TMobile for 4 months. WORST DECISION OF MY LIFE. It is cantantly 1-3 MBPS then magically ill get 250mbps but most of the time its crap junk slow internet that is not reliable. FIGURE IT OUT TMOBILE

Worst home Internet ever I switched to Xfinity 3 months ago no problems whatsoever. T-Mobile had outages every millisecond in Chicagoland area

M C

My devices working, modem working, talking to each other just fine, but on and off for the past two days, only non-audio/video sites are loading. TMobile's ongoing ping issues even worse. Internet practically unusable for hours now. App is a disaster as usual. Available devices coming and going....

Leticia

Sacramento ca wifi just went down

Shayden Madden

WiFi just went down in Kansas can we please get that fix people got work and trying to make money thank you.

Event_Horizon

A month later and the signal quality in the 60088 area is as bad or worse since September 13th, 2026. It is like the sh*ttify switch was thrown that morning. Copper lines are no longer available so some kind of VOIP / internet connected solution seems to be the workaround. (Or switching to a different cell provider ?)

Ambrose

constant ping issues out in rock hill sc...what are you doing tmobile??

MagmaFist

Can get to main t-mobile website but get {"error":{"status-code":"408","message":"Request Timeout","request-id":"ee62abb16ae714438a3593cfb2d169b3-36"}} when I try to login.

Austin Hanks

Here in Louisiana the cellular data keeps going down at 1 bar

mchandra

Is there a T-Mobile internet outage in Discovery Bay, CA, for both home internet and mobile?

Hershey Rain

What in the hell are you talking about 🤣...... tampering with infrastructure of communication? Your statement doesn't even make sense. Also, prepaid gets throttled just like postpaid... If not worse.

Silverback

T-Mobile home internet is down, anybody else in Ripon Ca having same problem? T-mobile hotspot and phone work

DJ_bustaNuh

I'm thinking about it to. Every month at least 2-8 nights the wifi somehow has issues or is entirely just not working at around 2. Freaking sucks how t-mobile cares about data sheets more than their customers. Might as well ask them to pay off my anxiety meds for causing me so much stress😂

KewlGeek

Idk what do atp this is really dangerous I can’t reach out to anyone

J.M.Balch

They DID have an outage NATIONWIDE but they were actively trying to hide it from the public instead of being honest about it.

J.M.Balch

Im postpaid

YoDaddy

Gonna switch carriers - too bad for them as it's entirely unacceptable now that I see this is happening everywhere not just destin fl which took direct hit of only cat 2 hurricane and power landlines been restored for 3 days already

YoDaddy

In 32541 doing Dossster response & recovery amd Verizon & ATT not having Issues! T-Mobile doesn't even have the area outage map available for consumers . It took an hour and a half to finally tell me where the tower was down and they said it was all six of them except for one… So they have not had even ONE fixed yet? they not pay any lineman to fix it because power's been restored for three days in many homes in destin and it's a tiny 5 mile island !!!

YoDaddy

No dude, they're throttling… I was connected to Wi-Fi last night and watched the bars go up and down and I was not moving from that spot and it put me in a dangerous position. This is only a tiny mile island so one tower should be sufficient, but because of the density population with all the people from all over right now, including tourist They throttle prepaid people first

YoDaddy

What tower does Cellular use… There's only three now AT&T, Verizon, and T-Mobile

YoDaddy

Yes, I've spoken with many people all day long all over this tiny hole in Destin and Verizon and AT&T are not having this issue. It's only TMobile and they're definitely throttling!! Everyone needs to report it in writing on the FCC's website. Also file a complaint with your inspector general do it in writing not a phone call so it's documented it is illegal to tamper with the infrastructure of communication

YoDaddy

Because they're throttling… Especially for prepaid users not cool. I'm an emergency responder volunteer here in Destin. They said they have seven towers who has seven towers on a 5 mile tiny island. It's not needed. Why aren't they fixed already? They're getting power restored quickly. There's linemen anll over.

YoDaddy

I'm on 4G and the huddling it they almost left me stranded in the dark last night and I'm a volunteer emergency responder. I did not feel safe with all the construction markers from here all over… Transient… I don't care if they do volunteer or paid it not crime is up due to some power outages. They have seven towers on a small tiny 5 mile island in Destin and only one's working. That doesn't even make sense. There's not even that much damage to the homes. It's very intermittent.

YoDaddy

why is T-mobile throttling prepaid users? It's a felony to tamper with infrastructure of commmunication ! I do VOLUNTEER disaster response & service was intact less than 2 miles up street cut off from even calling WHILE CONNECTED TO WI-FI!!! Left me in danger at night & call dropped trying to reach TMobile! They said 6 out of 7 Towers were affected EXCEPT 1 which is located down by Harbour walk village which is NOT the location where I have service ...they don't provide an outage map either so im filing a complaint with the fcc & changing cellular companies now as others are not having issues

J.M.Balch

Had to switch to 4G to have any Internet at all. 5G is down

J.M.Balch

I'm and out Internet on phone. Can't stay stable

Gay Irby

Internet has been going in and out for about 2 hours. Very frustrating. 7:38pm Central time

Audra H.

Phone and internet so slow, going in and out. Trying to work here!! T-MOBILE has been the worst service ever we've had!

Robert Palmer

Phone is in and out. Disconnects during a call or comes back call disconnected while dialing. East Texas (75457) 3pm

rpiotro

Your WiFI has little to do with your internet connection. Perhaps it is just congestion. A heavily loaded network. Please let us know how Starlink is working for you.

rpiotro

Update! Working fine now. I've found that issues with T-Mobile to be rare not zero.

rpiotro

Simple. It often depends on how far from the tower(s) you are. I'm about 200 yards from a tower and have line-of-sight through my second floor office window. I have excellent service. I can get gigabit+ speeds on a good day and time with their "amplified" service and have never had less than 500/120 during peak times. If you had better service with US cellular then go back to them. However, They and T-Mobile are one and the same now. Have you tried contacting customer servcice instead of complaining to random people on the internet? Give it a try. I've found their customer service to be excellent.

John Nicholson Loy

Internet And phone are going in and out. It's 8:49 near Climax, NC

Ke’Asia Burgess

How is it that my wifi is on and it says it on the box, but it’s not working EVERYWHERE else and then they gon say “there’s no outage” YES TF THERE IS DUDE!!

Whiskey4Life

They pay me extremely well. My internet also works amazingly good. Just pay your bill and accept whatever you are getting.

Greenwood

And how much is T-Mobile paying you to shill for them? If the connection/speed is such that you can't actually use it, they're not really providing you with jack squat.

Justin Owens

I've had T-Mobile service about 3 months now and since going from US cellular to this the service is horrible and is atleast 50% slower. It seems like i went back to the service I had in back in 2005.. yet they keep saying the service is going to be way better than before.. I haven't seen it yet..

rpiotro

I'm connected to both their WiFi and mine but the connection to the internet keeps dropping. On multiple devices here. Nor just on my MacBook

Whiskey4Life

crack open a book and study.... you don't need the internet for everything.

Whiskey4Life

Your service is still working so tmobile is providing you a service and that is what matters. If you have issues with it the problem could be your cell or the area may have had some sort of changes that is causing signal issues.

Akari

Worst company ever, its constantly slowing down and at 2 bars or less, its been a month like this, paying for nothing at this point.

Alycia & James Krieser (Dark Q

This morning tmobile home not working at all... I need to study!!!

Jason Thompson

so so so slow here in sw OHIO today...lagging like dial up used to almost..tbh

John in joplin

Running real slow, only about 16Mbps instead of over 250

stargazeman

havent been able to make a t mobile phone call all day--cary il 60013...both phones.

JJSoona

Home Internet down in Tulsa

Miguel Rangel

yeah since last night im from misssion

Noel Angel

My tmobile home router and phone service recently have went to trash, i cant even play anygames or watch any videos without extreme lag or issues. Why pay 5G if im gonna be dealing with these issues.

Bryan Garcia

my T-Mobile fiber WiFi has been lagging the last couple of days maybe cs of the rain ???

Bryan Garcia

Anyone experiencing low connection speed and upload speed I stay in McAllen tx

The Life

complete outage in SFV

William Nickels

Wi Fi down intermittently since 9:20 pm 3 Oct 2026. I am zip code 71909.

MakeOutCreek

Anyone phone internet data not working anymore?

Shrekomatic

This been happening for couple months and recently its been disconnecting me every few hours and its hateful when I'm doing Ranked Games and I get penalized for this

Whiskey4Life

He is ignoring you because he is with his side piece. Just let him have his fun and quit trying to interupt his fun.

Whiskey4Life

Nope. How about you read a book or go outside and play.

Whiskey4Life

Sounds like a "you" thing and not the service. We will be happy when you move on to starlink also.

tphelan86

Every night at 9-930 pm the wifi goes out. I swear this is something to do with the new tiered plan t-mobile shoved down our throats. I can't wait till my starlink gets here

Greenwood

Albuquerque...yet again, basically no HI service from about 10am until early evening. Even their 5G is going down. You can't tell me they're not doing something given it happens 7 days a week.

Teresa M

Having a horrible time in the central tx area with tmobile cell signal. ALWAYS problems in Round Rock, Dripping Springs, Austin, anywhere there are a number of people, and inside of schools—where at&t signals are working just fine all day in every area. This isn’t a phone issue. Now sitting at home and signal is ALSO not working, noticed because it’s been at 1 and 2 bars for days and now that their their internet ALSO just dropped, nothing will even load properly on the cell signal. Also have constant location dropping (devices going black sometimes for hours, or having to reload numerous times to get a location, when using FindMy) and text messages constantly not going through because there is no signal. Tmobile needs to get it together.

Shayden Madden

Home 5G Internet been down all night and all day in Kansas please get this fix asap.

Dan

no mobile data in 18603 for hours

April Marquez

no voice or data service in 90058

Elissa

Does anyone know if it's down in Omaha? My boyfriend is out there right now and his phone is ringing but texts aren't going through... it's been like that since early this morning...we paid his bill yesterday.

Josh

doubt anyone else from Hawaii is using this forum but anyone else from the Oahu area in here experiencing issues?

Jay

System not accepting any form of payment. Tried Different banks, different cards. Shows that payments are processed on my bank accounts but not reflecting on my Tmobile account. I was charged three times when trying to use the app, website, and phone. Tmobile Website says technical issues, couldn't process payment. App says "experiencing an issue with one of our systems." The automated phone service just redirects you to process your payment again.

Kitty

System not accepting any form of payment. Different banks, different cards. Website says technical issues, couldn't process payment. App says "experiencing an issue with one of our systems."

guy who really likes tboi

in the middle of bad lag right now

Kali Krause

Internet Outage Zip Code: 31929 Location: Dagsboro Road, Parsonsburg MD

Mr J

Moble phone keeps dropping call Harvard Il.

Sam Dey

IInternet Connectivity has been down all day

Akari

The freaking data sucks its constantly slowing down

Lesa Tucker

Top floor of building with wi-fi router sitting on window sill with clear view of sky. All day Wi-router has poor to no signal and frustrating! For past 5-6 days signal has been fine. Disconnected TV, laptop, and tablet with only iPhone connected-no bars or one bar sporadically-not happy with service.

Jenn Sarinana

Dallas, TX ... no home internet since 4 am this morning !!!

Malik R

Miami dade, it has been 10 hours and 5g internet and home internet still doesn’t work and I work from home. Just my luck

FedUpMD

5G home internet died at 2:50 until 3:05 Eastern and again, 5:50 through now (6:18). Barely any access now. Computer was rebooted. Router was rebooted. Problems remain. Very disappointing. Can I afford to keep the failures? I'm listening to classes via cell when I should be on a laptop. (I have tried to submit 11 times).

SUSE

Longmont Co / Niwot, constantly losing internet connection since Monday 9/21/26. Called for help, they don't know what is wrong, still having problems on 9/24/26.

Edgar

My mobile service was working a few hours ago until 1:20 that is when I get SOS

Edgar

No service in Adelanto, California

You know

No service Deer Park, Texas

You know

What is your area

I Love Furry Women

Worst Internet ever

Carlos

Hold up who's with u

Jackson Mitchell

Worst internet provider out there. Idk why I even stay with them it's spotty with daily interruptions to service. If you make it 24 hours without disconnecting once you are very lucky. As of right now it's cutting out every 5-10minutes. Support of course says no outages reported cause they are clueless

BONGALOO

T-Mobile consistently tends to prove just how faulty and cheap they are thanks to their Home-Internet Plan. The “Little Ceasars” of Home-Internet Providers, really—and that’s not even to say the pizza is awful, but the relationship between its quality and its price truly speaks for itself. Home Internet users are often fed crumbs due to their sources coming from leftover excess data. They merely thought wait we can make a profit off of this without any consideration toward their customers. Their setup and network signals are so fragile and manage to crumble over the simplest of weather conditions. Glorified hotspot-like messes of what they peculiarly name “gateway models” 😭

None

Cancel that crap, get Verizon

Jordan T

are you around this area too? we had att before and tmobile seemed faster at first, but now that we've had it a couple months, it's behaving similarly. I don't know if there's just too much traffic and not enough towers or what.

Carol Chapman Allen

I restart everything AND even a factory reset -- I have had off and on really LOW numbers like a 2 upload speed -- all week (and last week) it hasnt been over 3 and I need 5 kmp to stream -- why is T oblie so cruddy ? and why have your service (call center where ppl cal in with technical issues) in Korea ? where an accent can make al the difference in understanding and this person reads off a card -- they are NOT equipped to help! I have done all they can do already before calling. I am frustrated with T Mobile yet once again -- by the way I have contacted them over 70 times -- I stopped counting at 70. North Texas location

None

Just get Verizon

None

just get Verizon like I did. T-Mobile was worst.

Jordan T

there’s a tower not even half a mile away from me so I do not get it.

Jordan T

Rural MO outside of STL. WiFi has been sucking for over a week now. Email isn’t even working. PowerPoints won’t save. And there’s no explanation.

Mary Murphy

not sure what happened last night i was trying to c all out and i kept getting no network emergency calls only. Why i do not think it was my Samsung think it was Tmobile or my phone company i had to s hut down and restart so was it down yesterday and has any one else faced this on a samsung phone

Connor Seay

Down in Nashville for my phone, stuck in no service mode.

Cosmixm

Mind you, its beebeen this way for days now.

Cosmixm

Out in Central FL. Considering my partner works from home on her computer, this isn't good. Might be switching to Comcast.

tamra kelly

Out north of Nashville. It's been having issues for several weeks. I'm not happy at all!!!

Chanda Thomas

I work from home and have 2 towers near me that are totally down and have been down for the last 5days here in Pompano Beach Florida. I've been forced to use PTO until it can be resolved. I am SO vexed right now and may just turn in my boxes and go back to Xfinity as I dont have enough PTO to keep covering the time spend not working. SMH.

Carrie Hall

5G home internet is out in Waterford Michigan. They say it’s some sort of project maintenance being performed nearby. They claim it resolve in 12-15 hours. Router stuck rn at “powering up”. Been off an on since 8am this morning. Mobile is working fine so at least I have my hotspot. It’s my day off though. Guess I’ll clean 🙄

Scott Hamilton

no service in Rocky Mount VA

Mac2016

No mobile service SE WI

T-Mobile reports

Reports about problems with T-Mobile

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