DoorDash
DoorDash is a food delivery platform that offers home delivery of food from a selection of restaurants. When DoorDash is down, placing orders may not be working, users can't search for restaurants or login isn't working.
DoorDash reports
Reports about problems with DoorDash
  • @PratikTaral_ @DoorDash Don't worry, we can help you out. Just send me a DM with your email, phone number, and order date. Thank you-Melody
  • DoorDash verified my identity this morning. It was quick. Good job. Let's clean this place out.
    Jan. 28, 2025 4:46 p.m.
    on Disqus
  • whats the number? cant stand the illegals
    Jan. 27, 2025 6:28 p.m.
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  • Most are Not illegal. Most are Ukrainian refugees and the government gives them free money and they get a car brand new Prius and they also do DoorDash with four phones.
    Jan. 25, 2025 7:33 p.m.
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  • Truth!! I’m at 10%. My friend is platinum but slow as dirt! I get more orders than him and better pay. I don’t take junk orders period
    Jan. 25, 2025 7:19 p.m.
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  • Troll
    Jan. 25, 2025 7:18 p.m.
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  • Mines off too… over by about $300. I mean can’t DOORDASH EVEN ADD???
    Jan. 25, 2025 7:13 p.m.
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  • Your illegals haven’t left yet? There’s a number u can call from homeland security and let them know where they’re at!
    Jan. 25, 2025 7:06 p.m.
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  • They actually will prioritize people that just do a couple hours compared to longer dashes and people that just do part time. The other day I made $50 in 3 orders and then didn't get an order for almost 2 hours. They know how to even it out.
    Jan. 25, 2025 7:04 p.m.
    on Disqus
  • I find doordash now prioritizes the fastest dashers. I know my roommate is platinum and I'm platinum and I'm substantially faster than she is and I will get orders and she will sit around and wait wait wait. I have over 10,000 orders under my belt. But I am extremely fast.
    Jan. 25, 2025 6:46 p.m.
    on Disqus
  • Just sitting around on a Saturday, sitting at Chic fil A. I have not received one order but 3 different dashers have drove up, went inside and got order and left. Doordash must have me on the get rid of list or something since I have over 10k deliveries and they only show love to the new people or illegal immigrants with 2 phones doing it.
    Jan. 25, 2025 5:07 p.m.
    on Disqus
  • @DoorDash lYour service is absolutely unacceptable! Your drivers seem to lack comprehension of English, making it impossible for them to follow delivery instructions—this is a recurring issue. It’s clear that DD isn’t properly vetting its drivers.
  • 1099-NEC is incorrect. Text chats get instantly ended and the phone bot just keeps repeating "I didn't get that" and "please wait". Here, let me just submit my 1099 that is incorrect by over 2k. -_-
    Jan. 25, 2025 3:39 a.m.
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  • Basically sounds like their gonna make the site useless then, sounds fantastic to me!!! :c
    Jan. 25, 2025 2:55 a.m.
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  • We used to always tip a minimum of ten dollars per order. It seemed like the more we tipped the worse our service got. We started tipping only a dollar every time we order and we not only get our orders faster, but they are usually accurate. The indian guys in our area don't mess around.
    Jan. 24, 2025 9:26 p.m.
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  • Same!!! I can't login, when I do it kicks me back to the homepage and on my other phone it just displays a black page with no page at all can't even login!!! So on my first phone I log into it just fine but it kicks me back to the main "Login" screen so it tried to load / login to my account but seems to fail for some reason and I KNOW my stuff is all correct this is my bank account also so jesus christ I can't even use CRIMSON rn to check my balance!!!!!! WTF is going on rn. Can you login now, is it working???
    Jan. 24, 2025 8:33 p.m.
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  • I got two Napa orders Sacramento
    Jan. 24, 2025 7:13 p.m.
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  • Apo Still down occasional batch of 3 or 4 orders than nothing for 2 hours up in norcal
    Jan. 24, 2025 7:12 p.m.
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  • Crescent City?
    Jan. 24, 2025 3:54 a.m.
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  • In fact you further west south than me ,
    Jan. 23, 2025 10:02 p.m.
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  • I'm 20 min of oregon border not even arcata is northen than my town
    Jan. 23, 2025 9:59 p.m.
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  • Understood. I'm further north than that. Coast.
    Jan. 23, 2025 9:43 p.m.
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  • Very few bad orders here, Houston TX
    Jan. 23, 2025 7:57 p.m.
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  • I've had four this morning in the last 2 hours. Barely made 50 bucks in Sacramento
    Jan. 23, 2025 7:12 p.m.
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  • Waaaay north
    Jan. 23, 2025 6:43 p.m.
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  • Sac ?
    Jan. 23, 2025 6:16 p.m.
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  • Nothing for 2 hours up in norcal
    Jan. 23, 2025 5:27 p.m.
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  • DD having issues. Won’t say what though. Typical. Thankfully Breakfast was good in my area so if lunch is down I’m good
    Jan. 23, 2025 4:45 p.m.
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  • doordash still not working wth
  • Two hours, platinum Dasher, no offers santa cruz, ca
    Jan. 23, 2025 2:37 p.m.
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  • Been driving for an hour and a half so far today, zero offers
    Jan. 23, 2025 12:05 a.m.
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  • My hoe gone be mad af snowed in w me if that DoorDash not working
  • Yep ,but it's back on today
    Jan. 22, 2025 3:34 p.m.
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  • I’m not leaving this house… About to drop a whole ticket on DoorDash today !
  • I made 20 dollars in 4 hours today #Poverty
    Jan. 22, 2025 1:25 a.m.
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  • Anyone else have the entire Shopper Rating half of the Ratings tab disappear suddenly today?
    Jan. 22, 2025 12:33 a.m.
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  • @DoorDash had a dasher call me that couldn't speak English. Fine, no problem. But I have 1000 units in my building. How am I supposed to find you? Customer service gave $15 dollars back on a $50 order that arrived freezing cold. As the customer, I absorb your failure?
  • WHY DOORDASH NOT WORKING
  • Is DoorDash having technical issues or something? I’ve been on hold for 17mins 33secs
  • Good to hear!!!
    Jan. 21, 2025 2 p.m.
    on Disqus
  • its time to get a license doordash method seems broken lowkey
  • @DoorDash @DoorDash_Help worst customer service ever...not to mention delivery... Wrong order, no receipt and everyone is rude #failure
  • it's fine now lol I just didn't give it a chance to load
    Jan. 20, 2025 10:48 p.m.
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  • @DoorDash @DoorDash_Help 1 robot call is enough to let us know about your on-going technical issues. Stop robo calling my god damn business.
  • Just one reason I don’t choose to get crimson. Decided in the wait and see approach
    Jan. 20, 2025 4:51 p.m.
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  • It logged me out and now I can't login
    Jan. 20, 2025 noon
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  • Haven't been able to open the Dasher app all day
    Jan. 20, 2025 6:09 a.m.
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  • cant open crimson
    Jan. 20, 2025 4:31 a.m.
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  • @WillLewis_1976 @DoorDash Did you call customer service?
  • @DoorDash why is your chat with driver not working? My order was supposed to be handed to me, but the driver never showed up and just listed she left it in a secure location. Not a great way to start my first order with you guys.
  • & my DoorDash not working I’m sick
  • @HBO @Postmates It's a long-standing problem, according to the internet. We started using you bc using DoorDash = lots of card fraud & theft. Now twice we are entirely unable to order on Postmates. So tired of time-sucking crap like this.
  • App working fine up in norcal since yesterday
    Jan. 18, 2025 2:48 a.m.
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  • I am a merchant and our tablet has not worked for the last 4 days
    Jan. 18, 2025 12:23 a.m.
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  • @FergusonEdward Yeah I agree. It’s either a software bug or the DoorDash application itself.
  • @McFranchisee @DoorDash Phone geolocation data needs to incorporate actual on site time vs order ready time. Fix that and fix your issue
  • Sadly down detector is being merged to speed test and we won't be able to leave comments about our favorite doordash anymore.
    Jan. 16, 2025 5:16 p.m.
    on Disqus
  • @fairyfayaa @DoorDash Hey, that wasn't very nice and we are so sorry. DM me your email, phone number, and order date. Once I have this information I'll be able to resolve this issue for you. -Melody
  • took them 4+ hours to call me back yesterday. Yes they aware of issue, it is server side and not clients / tablets (supposedly), they may ship new tablets out, but it make more sense to fix the server side issue (like roll back the last change), but what do I know... I'm just a guy whos been in IT for 25+ years. Someone really screwed the pooch on that last change and EVERYONE in the DD ecosystem is losing sssooo much money...
    Jan. 16, 2025 4 a.m.
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  • I'm in Austin TX and I was getting a few orders but way less than usual. Unclear if it's down here too or if it's just dead
    Jan. 16, 2025 3:50 a.m.
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  • App down in socal since Monday?? What is going on
    Jan. 16, 2025 1:35 a.m.
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  • So I took the last two days off and it's really slow today so look online of course to see if something is wrong.... I seen all these post but whenever I call support and I've called many times trying to get somebody that has a brain... They always say there's no problem but if merchants can't receive the orders then that has to be a problem correct? Or am I delusional? Can somebody explain to me what's going on? Just wondering
    Jan. 16, 2025 12:30 a.m.
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  • @lightningqsr @DoorDash I recoup thousands a month from false charge backs!!!! It’s bad!
  • What the world is going on with my iPhone 16 Pro. I just woke up battery was at 96%. Not even 10 minutes later it’s now at 88% and it’s very hot. All I was doing is ordering DoorDash. This has to be a big of some sort. Anyone else had this problem?
  • Doordash Tablet down since monday here in Fort Lauderdale FL.. we keep watching the order page on the website...
    Jan. 15, 2025 10:30 p.m.
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  • @LDtheMan @DoorDash I agree - they don’t know…. When I told the Dasher that his 5 min phone call cost me about 4% more, they have no clue.
  • Tablet been down since Monday morning here in Michigan.
    Jan. 15, 2025 7:33 p.m.
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  • App down in norcal
    Jan. 15, 2025 7:17 p.m.
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  • Nelson's Diner, Pompano Beach, FL. DoorDash drivers are showing up and we never received the order. We are making on-the-fly to keep the customer's satisfied. I have received no communications from DoorDash informing it is a local or system wide issue.
  • Cincinnati, OH here.....own a restaurant and 2 liquor stores both have been offline since around 11pm Sunday night. Can't get through to support and keeping up with the orders for 3 tablets with my phone is just not possible. Can anyone confirm that they spoke to someone at DoorDash and they are shipping new tablets to everyone affected? That seems like a long and tedious project rather than just rolling back an update. I mean, why not just have us factory reset our tablet so it can go out and download the last known good config?
    Jan. 15, 2025 3:17 p.m.
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  • Tennessee up and working fine. No issues on Apple Store or anywhere else. Seems sporadic.
    Jan. 15, 2025 12:59 p.m.
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  • Dang!!! I’m sorry. That sucks
    Jan. 15, 2025 12:57 p.m.
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  • It’s not down all over only certain places. Works fine in Nashville Tennessee
    Jan. 15, 2025 12:56 p.m.
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  • Nope here in Washington too
    Jan. 15, 2025 9:27 a.m.
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  • All of the apps disappeared from the tablet. First day, I called support, I was on hold for 3 hrs. the first time, no answer, 4 hrs. the second time, no answer. Second day, I called a couple times and finally left my number to be called back; they called me back 10 hrs. later at 3am, so I couldn't answer. I used the chat feature on the manager app on the phone and they took forever, just to reply that they're having issues with their platform and they'll get back withing 48 hrs. Down for 2 whole days
    Jan. 15, 2025 6:02 a.m.
    on Disqus
  • Looks like the tablet issue is server side and much wider spread than they lady let on. I'm in Cypress, TX and we've been down since late yesterday. From the other comments it might be ALL of doordash across the US... 0_o the door dash business manager app (in play store but I'd imagine its on the apple store too) is another way to open your store but its not optimal
    Jan. 15, 2025 12:17 a.m.
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  • In what state are you located?
    Jan. 14, 2025 11:02 p.m.
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  • Does anybody know what happened? What is the issue? Why is still down?
    Jan. 14, 2025 11:02 p.m.
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  • Near Seattle, WA Still not working. 2nd day
    Jan. 14, 2025 11 p.m.
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  • Imagine DoorDash being the leader and for some reason their restaurant app crashed today affecting *thousands* of businesses.
  • Hey @DoorDash , how about posting about your tablet/app outage impacting businesses who rely on DD as part of their income. Over an hour long wait times in chats? Your reps call and then put us on hold for an hour and 45 minutes. I also know it’s also impacting dashers. Answers.
  • Did anyone get a hold of them? I call them yesterday and left my number and got a call back 5 hours later. Today, Still not working.
    Jan. 14, 2025 6:55 p.m.
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  • they are sending out new Tablets, an update they did crashed the current Tablets. NICE!
    Jan. 14, 2025 5:54 p.m.
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  • Was gonna say pretty sure they just hate California which sucks cause yall going thru it!!!
    Jan. 14, 2025 5:51 p.m.
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  • Wow. They waived the fees for l.a. county and then immediately no one can make orders. Almost as if it's fraud.
    Jan. 14, 2025 5:37 p.m.
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  • Pretty sure they I’m sorry.
    Jan. 14, 2025 5:22 p.m.
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  • It works fine here, but I’m in Nashville, Tennessee
    Jan. 14, 2025 4:50 p.m.
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  • This is ridiculous! I depend on this as income and now for the past 24 hours you can't even get the app back online
    Jan. 14, 2025 4:45 p.m.
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  • Working fine here
    Jan. 14, 2025 4:45 p.m.
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  • No the driver app doesn't work either. :( lots of people depend on this...
    Jan. 14, 2025 4:43 p.m.
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  • Being that the Tablet for Doordash LIve app is down, is the Dasher app down too? Just curious if doordash drive still works?
    Jan. 14, 2025 4:33 p.m.
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  • Bummer. Where do u live? Just fine here
    Jan. 14, 2025 4:31 p.m.
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  • same here and still down, No apps.
    Jan. 14, 2025 4:23 p.m.
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  • @DoorDash_Help @DoorDash 3 of our locations are experiencing tablet issues no apps shown on screen, tablet support not responsive. When will this be resolved
  • Restaurant order tablet down for all day.
    Jan. 14, 2025 1:35 a.m.
    on Disqus
  • Go "F" yourself
    Jan. 14, 2025 12:27 a.m.
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  • @DoorDash bro wtf why is your app not working ?
  • I too identify as a restaurant
    Jan. 13, 2025 11:04 p.m.
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  • Anaheim CA down on our end to no apps on tablet
    Jan. 13, 2025 10:59 p.m.
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  • from San Jose CA
    Jan. 13, 2025 10:54 p.m.
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  • We own a boba shop and same problem here. We are located in BREA, CA.
    Jan. 13, 2025 10:49 p.m.
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  • Same with my restaurant. Tried calling merchant support only to be left on hold for over 3 hrs.
    Jan. 13, 2025 10:46 p.m.
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  • well im also a restaurant so nice to meet you
    Jan. 13, 2025 10:35 p.m.
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  • I’m a restaurant and DoorDash and all other apps disappeared on tablet
    Jan. 13, 2025 8:51 p.m.
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  • @MrsJellySantos @LindaLe83525565 It is when most of the time the consumer isn't actually paying for the service and just paying doordash to use the app. It's bad drivers and shoppers out there, but alot of the issue folks cry about is on DD and the store themselves.
  • Pretty sure the app just crashes in socal
    Jan. 13, 2025 6:20 p.m.
    on Disqus
  • 👎👎👎 app down up in Way up norcal
    Jan. 13, 2025 5:47 p.m.
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  • God Bless the South and Football!
    Jan. 13, 2025 2:55 p.m.
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  • cockalarocha
    Jan. 13, 2025 6:08 a.m.
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  • less than a troll. he's a cockroach
    Jan. 13, 2025 6:07 a.m.
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  • omg hours later and doordash still not working
  • IT IS NOT MY JOB TO FIGURE OUT WHY IT IS HAPPENING FROM STATE TO STATE THE ILLEGALITIES OF FELONIES THAT ARE BEING BROKEN ESPECIALLY BY THESE CORPORATIONS USING FEDERAL COMMUNICATION LINES LIKE DOORDASH THEY NEED TO BE MADE TO PAY NOT ME!!!
  • doordash not working i’m mad asf
  • @ExpendaLu @DoorDash Good evening! Sorry to hear you been running into some issues. Please send me a DM with your email, phone number, and a brief summary of the issue. Thank you-Melody
  • my doordash debit card won't work and I am currently trapped at a gas station in the middle of nowhere idaho with 2 miles in my tank hm
  • @t_xu your companys customer service is atrocious. your company made an error 14 times!!!!! charging my debit card that caused my bank to flag my card. now instead of taking accoutabilty and saying a simple sorry, @DoorDash blamed me for it. no sir that is not accetable at all
  • More talking the way Indians don't talk.
    Jan. 9, 2025 7:47 p.m.
    on Disqus
  • Had zero issues with any orders yesterday All orders delivered properly Yet DoorDash Dasher app screams at me today multiple customers claimed to receive wrong order Only has one order that was a double and both received what they ordered from correct restaurant etc
  • This next month is the following...tonight College football, tomorrow college football, Saturday, Sunday, Monday NFL playoffs...then next week college football championship, nfl playoffs, following week nfl playoffs, then a dead week with no football, Super Bowl and then Valentine's Day..then dead for about 2 months
    Jan. 9, 2025 6:35 p.m.
    on Disqus
  • The Service provider is unable to retrieve order.
    Jan. 9, 2025 3:58 p.m.
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  • Everytime I went to cash out I'd get an error they're having technical issues and try again later when using the app. Just did on my computer and I was able to place my order but, got a having trouble loading page for my confirmation & tracking. Not renewing my subscription with them anyway, its always something & i end up wasting more than i get to eat.
    Jan. 9, 2025 12:58 p.m.
    on Disqus
  • i’m hungry asab and my doordash not working what they tryna say i need to get up and get ts myself ?
  • Go get you some jungle ham
    Jan. 9, 2025 1:49 a.m.
    on Disqus
  • Doordash suddenly won't work now all of a sudden error
  • You don't speak it well yourself. "A lot" is two words you uneducated kid.
    Jan. 9, 2025 12:56 a.m.
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  • @DoorDash_Help @DoorDash This company is an absolute joke. Won't even have a manager contact me about it
  • You literally posted this same sentence before but with India instead of Mexico. You 100% are trolling and doing a bad job at it. 1/10 trolljob
    Jan. 8, 2025 10:26 p.m.
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  • Troll
    Jan. 8, 2025 8:26 p.m.
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  • Same here
    Jan. 8, 2025 7:02 p.m.
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  • Yes . Multi million dollar losing business... no profits, but his bonus will cost everyone.
    Jan. 8, 2025 6:20 p.m.
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  • I've never heard Indians use the term buddies. You sound like a shill
    Jan. 8, 2025 6:19 p.m.
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  • Actually, the CEO created a multimillion dollar business called Door Dash.
    Jan. 8, 2025 6:14 p.m.
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  • This is not a troll post but you are trolling.
    Jan. 8, 2025 6:11 p.m.
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  • Me and my buddies from India came here as a large group. We have been doing very well doordashing. We work seven days a week sometimes 30 of us in each city. Doordash has been a life saver for us. And google translate. Love the USA
    Jan. 8, 2025 6:08 p.m.
    on Disqus
  • @bibdibly @paulderokha the problem isnt eating the problem is that salaried workers handing out meals in a factory kitchen is not the same as a doordash contractor-servant doing no contact individual deliveries in a car oh my god
  • Grub hub is always the best app. Unfortunately in my area it’s just not popular
    Jan. 8, 2025 12:57 p.m.
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  • Doortrash has become garbage... give the ceo $2.00 per job and see what he gets done!
    Jan. 8, 2025 12:57 p.m.
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  • Received a questionnaire twice today asking how my dashing experience was after a delivery. well the app doesn't let you submit the questionnaire nor does it allow the keyboard to pop up to type anything. so I have to give my dashing experience at a++ haha
    Jan. 8, 2025 1:09 a.m.
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  • @PsychoNigiri Nope, had issues with DoorDash before too
  • This is the slowest part of the year. Always is.
    Jan. 7, 2025 11:16 p.m.
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  • Haven't been back. I just deliver for Grub Hub. Each delivery i get is 90% $10+
    Jan. 7, 2025 11:15 p.m.
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  • Here in FL been seeing alot of Mexicans don't speak English
    Jan. 7, 2025 10:45 p.m.
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  • I was in the middle of a delivery & the Doordash app just...stopped working. It's been frozen for 20 minutes. No opportunities to troubleshoot. It just won't do...anything. Is it just me??
  • Poor service by @DoorDash for my order. And refused to refund the amount even if I never received the order and then saying I cancelled it late when I was trying to contact them 30 minutes prior
  • People always go on a health kick first week
    Jan. 7, 2025 1:30 p.m.
    on Disqus
  • 🤣 see ya tomorrow
    Jan. 7, 2025 1:28 p.m.
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  • DoorDash keeps screaming it's busy Supposedly offering $2 bonus pay They still haven't paid me $4 bonus pay from this morning Road CC conditions cold wind not worth risk for offer amounts this afternoon Almost got stuck multiple times So definitely not working tonight
  • It's impossible to scheduale and it was already slow for me as Platinum. After DD froze my account for no reason I was Gold. I quit.
    Jan. 6, 2025 11:31 p.m.
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  • Indians here 🙂‍↔️👳🏾‍♂️
    Jan. 6, 2025 11:01 p.m.
    on Disqus
  • ok
    Jan. 6, 2025 11 p.m.
    on Disqus
Support and outage info:
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