Grubhub
Grubhub is a food delivery platform that offers home delivery of food from a selection of restaurants. When Grubhub is down, placing orders may not be working, users can't search for restaurants or login isn't working.
Grubhub reports
Reports about problems with Grubhub
  • grubhub not working ? fear it’s my sign NOT to get da bagel?
  • Hey @Grubhub @Grubhub_Care your service is awful. Had terrible experiences this week ordering and you refunded me (which was kind) order dinner for my family and received raw meat and now because I’ve had other refunds you won’t do anything other than disconnect the chat.
  • some lady called the store n yelled at me about smth that was grubhub's problem, i told her to call them bc there's nothing i can do (she told me she ordered a pep but my system clearly said cheese smh). she starts screaming at me "is this how you do customer service?"
  • If you see this, I hope you have a great day or a great night of sleep. If you're having a rough time, I hope life gets better soon.
    Jan. 10, 2025 5:01 a.m.
    on Disqus
  • @TuckWinn @TheOmniLiberal …good about giving customers’ refunds for wrong orders. Grubhub is superior and much more driver and customer friendly.
  • @Grubhub Your customer service is terrible. Received a wrong order today, wasted 20mins trying to get issue solved only to have your rep copy/paste a prewritten response. Door dash and grub hub it’s is going forward. At least they would’ve thrown a $5 coupon for next order.
  • @minchoi @cb_doge Spending money on Amazon, GrubHub, and multiple streaming services instead.
  • @LordOfDiscounts Not working for both delivery and pick up I have Grubhub+
  • @Grubhub_Care Is anyone else having issues getting paid by GrubHub? I just started delivering with them again and pushed to hit one of their “mission Pay”? I’ve emailed driver support got blown off
  • delivery is taking to long they have changed my time 3 times
    Dec. 11, 2024 6:34 p.m.
    on Disqus
  • @Grubhub so I can’t report issues with my meal because you already proactively refunded my priority charge. Wonderful.
  • @Grubhub_Care is grubhub live activities having issues
  • @Grubhub yet again you send a driver who does NOT deliver the ANY of product and your automated help function has done nothing to rectify the issue. If AI can figure out cures for cancer - they can certainly manage a refund. Your customer service is a flaming pile of festering…
  • also delivery services with insane upcharges. like of course, we don't need to fix the greater societal issues like lack of welfare and accessibility for disabled people, we actually need grubhub because starbucks is on grubhub now don't you get it Corporations Are Helping Us
  • @Grubhub_Care hey guys! I placed an order thru GrubHub but received someone else’s order. When I finally got a hold of customer support, they told me they can’t issue a refund more than 48 hours after. Yet I tried to contact you right after I received the incorrect order. Help!
  • @Grubhub you guys have bad service my did arrived tampered and I haven’t received a resolution due to misunderstanding
  • @cvspharmacy ordered something from grubhub items not working and incorrect need to return it
  • @Grubhub @Grubhub_Care why is the unsubscribe link on the bottom of your emails not working? “Having trouble finding that site” is returned.
  • @Grubhub i send it for the screen recording
  • @MommaSabs You don’t want to use GrubHub or DoorDash both of them have real problems with discrimination for their drivers and customers. I’ve experienced it. Myself personally has a driver, and I will never order from this company as a customer.
  • @Grubhub How about fixing your site? I can't chat with help unless it's using certain web browsers, and those other web browsers don't even have access to the same information for some reason. I should not be running into these stupid issues!
  • @DoorDash #Caviar app is nonfunctional at the moment due to a “network error”. Not even their FAQ Page is operational off app. Now I’m stuck using Uber or Grubhub and paying for their fees instead of flexing my Chase Sapphire card and ordering fee-less off Caviar. Sad!
  • I didn’t get my codes because the meals were ordered through Grubhub and not the McDonald’s app despite the fact that it didn’t say anywhere in either app that this was a McDonald’s app exclusive.
  • @AniMiaOfficial It's so hit and miss I ordered pizza with Grubhub my complex is a little confusing so I give detailed directions. They dropped of my pizza at another house. I complained and re-ordered they sent the same driver who got it right the second time.
  • I'm unable to cash out. It worked perfectly fine for months until now. I just used it yesterday. I've never received an error message for instant checkout before tonight. I am using my bank account.
    Sept. 18, 2024 12:21 a.m.
    on Disqus
  • No it depends on your bank. Mine takes 2days.
    July 6, 2024 3:42 p.m.
    on Disqus
  • If you all can’t cash out with debit card method use your bank account, that’s what I did last night and it went through right away with no fee. I had the same problem yesterday with the debit card being unavailable and read a post on Reddit from awhile back to use your bank account that’s connected and it worked just like the debit card method
    July 6, 2024 3:40 p.m.
    on Disqus
  • GH really needs to get their s**t together... What a joke of a company.
    July 6, 2024 2:51 p.m.
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  • Mine still says debit card temporarily unavailable...
    July 6, 2024 2:50 p.m.
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  • Looks like it is back up again. 10:48 am
    July 6, 2024 2:48 p.m.
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  • Same issue here. So frustrating. I wish they would send a message when it will be up again.
    July 6, 2024 2:46 p.m.
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  • Same dude . Since yesterday
    July 6, 2024 10:23 a.m.
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  • I’ve been trying to cash out all day is anyone else instant cash for debit card on grubhub says temporarily unavailable ?
    July 6, 2024 10:13 a.m.
    on Disqus
  • I might not have pressed the post button the last time I was here today, but apparently GrubHub and their cash out is not working for debit card says it's unavailable. I don't recall this ever happening in theaters I've done this nonsense
    July 5, 2024 6:12 p.m.
    on Disqus
  • Thanks a lot GrubHub. Second day in a row now that I've been stuck out of town sleeping in my car away from home and surviving off a nearby vending machine because I CAN'T ACCESS THE MONEY THAT I EFFING MADE! AFTER THIS ORDEAL I AM ABSOLUTELY DONE WITH YOUR APP OR DELIVERING FOR YOUR COMPANY. I am not the type who asked for help or handouts but if there is anybody can and is willing to help. I would greatly appreciate it. And once again thank you so much GrubHub for putting me in this position!!!!! CASHAPP $SlightLeeRandom
    April 27, 2024 4:19 p.m.
    on Disqus
  • No orders for last 3 nites. Also the last week or so orders are 40 minutes to an hour old no algorithm. Many orders being made sitting so drivers are accepting and dumping them. Gh still does not send valid orders or know if stores are closed or ready. They are surveying drivers in guise of reducing carbon footprint. I'd say close stores fast and don't send drivers unless order is ready also give the closest driver to store order. They still don't let drivers leave feedback or appeal account issues. They block drivers from sceduales because rhey sent you out of market or had multiple orders and system thought you were taking two long. The grubhub gps gives you two but the order system does not know. They do not tell customers they are sharing a driver or driver dropping order nearby .
    Feb. 21, 2024 9:03 a.m.
    on Disqus
  • Can't log in and when I do it says sign up. What's going on ?
    Feb. 9, 2024 10:30 p.m.
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  • Woah. First comment? I'm so honored. 😃
    Jan. 7, 2024 7:45 p.m.
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  • My grub hub app hasn't been working
    Dec. 20, 2023 6:50 p.m.
    on Disqus
  • Grubhub driver login not working for me and it wont send email to my email to reset
    Dec. 16, 2023 2:04 p.m.
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  • LoL technology is great until it stops working
    Dec. 13, 2023 10:54 p.m.
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  • I don't know why I didn't think of reinstalling. It's working now. I couldn't work at all yesterday all day because I I couldn't log in to the app
    Dec. 13, 2023 2:08 p.m.
    on Disqus
  • It's that damn update mines been down for almost a week now
    Dec. 13, 2023 3:41 a.m.
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  • Still can log into the driver app. It keeps saying can't reach server.
    Dec. 12, 2023 10:31 p.m.
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  • I uninstalled then reinstalled seems to work now
    Dec. 12, 2023 10:16 p.m.
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  • Same. It's not even trying to load
    Dec. 12, 2023 7:43 p.m.
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  • Can't log into the driver's app all day
    Dec. 12, 2023 7:41 p.m.
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  • Haven't been able to log in since 6 am
    Dec. 12, 2023 7:22 p.m.
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  • My app been down since the update
    Dec. 12, 2023 1:48 p.m.
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  • It’s down again smh what’s going on GrubHub
    Dec. 11, 2023 9:25 p.m.
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  • Been down since I checked at 7am this morning.
    Dec. 11, 2023 8:46 p.m.
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  • Yes, it is down
    Dec. 11, 2023 7:27 p.m.
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  • IS the cash out down today?
    Dec. 11, 2023 6:46 p.m.
    on Disqus
  • Same happened with me
    Dec. 10, 2023 2 p.m.
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  • Not working Grubhub app
    Dec. 8, 2023 10:34 p.m.
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  • Same in Phoenix no part of app is working, just a big orange screen
    Dec. 7, 2023 6:20 p.m.
    on Disqus
  • Phoenix, app for drivers has been down now since 4 pm yesterday, 20 hrs as we near noon. Company and drivers have lost a lot of money
    Dec. 7, 2023 6:19 p.m.
    on Disqus
  • It finally worked for me just now
    Dec. 7, 2023 1:20 p.m.
    on Disqus
  • Cash out is down for me sense yesterday 4pm. It's now 8am for me in Michigan area
    Dec. 7, 2023 1:17 p.m.
    on Disqus
  • Grub hub sucks they don't even have a time from for when the debit card cash out will work again
    Dec. 7, 2023 1:14 p.m.
    on Disqus
  • Still down here. New Jersey.
    Dec. 7, 2023 11:50 a.m.
    on Disqus
  • This is bs cash out still down
    Dec. 7, 2023 11:35 a.m.
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  • New Jersey here. After updating the app, it gets stuck on the logo. It does not open.
    Dec. 7, 2023 11:17 a.m.
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  • In New Jersey here. Same issue with app. And now the app doesn't open after I updated it.
    Dec. 7, 2023 11:15 a.m.
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  • Davenport, Iowa here.. instant cash out down. Been down since 11:30pm that I know of. Says debit cash out temporarily unavailable
    Dec. 7, 2023 10:50 a.m.
    on Disqus
  • Burned up all my gas doing deliveries making money for GH. Now it was time for me to cash out and go home. INSTANT CASH OUT STILL NOT WORKING and so I'll sleep in my car next to gas pump. Hopefully when I wake up it'll be working and I can go home.
    Dec. 7, 2023 9:38 a.m.
    on Disqus
  • We haven't been able to do deliveries in ARIZONA since 4 pm, now nearly 1 AM - 9 hours. Support says they are aware of problem and working on it.
    Dec. 7, 2023 7:48 a.m.
    on Disqus
  • Instant cash out still not working??? Ridiculous that you can't even speak to anyone to find out anything.
    Dec. 7, 2023 7:22 a.m.
    on Disqus
  • Getting absolutely sick of this company. They already stole $17 from me from an order I took 3 weeks ago and continue to Ghost me on the subject and now of course I can't access my money at all because of their dumb ****
    Dec. 7, 2023 4:53 a.m.
    on Disqus
  • I’m here in California. Debit card cash out is still down for us as well.
    Dec. 7, 2023 4:16 a.m.
    on Disqus
  • Ok so I’m having the same issue. The instant pay is down. It’s been down for an hour that I know about. I’ve done two deliveries and can’t get paid. I hope this gets resolved.
    Dec. 7, 2023 1:53 a.m.
    on Disqus
  • Debit card no cash out down for hours.had to cancel delivery and park .put of gas
    Dec. 7, 2023 1:49 a.m.
    on Disqus
  • Instant cash out isn't working it's saying my debit card is temporarily unavailable
    Dec. 7, 2023 1:21 a.m.
    on Disqus
  • GrubHub instant cash out is down. It's not processing my deposit and it's the one time it's important that I receive.
    Oct. 22, 2023 7:28 a.m.
    on Disqus
  • It let me cash out only 80% of my money. The last order I did shows up as my balance but I can't cash it out...
    Oct. 14, 2023 9:59 a.m.
    on Disqus
  • Down again
    Sept. 29, 2023 11:57 p.m.
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  • not loading restaurants
    Sept. 29, 2023 10:18 p.m.
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  • Down, and this is happening more and more since they hired that ex doordash executive.
    Sept. 26, 2023 6:20 p.m.
    on Disqus
  • This morning I can't even toggle on to take orders. On my main screen it says they have hit a roadblock, and to hold this button down to confirm I'm not a robot. So I did and it kicks me out of the app. Uninstalled and installed again. Signed in and it's still doing the same bs. SMH.
    Sept. 13, 2023 11:24 a.m.
    on Disqus
  • Grubhub is the catering service we have on campus, as it failed around noon today, like wtf
    Sept. 7, 2023 6:50 p.m.
    on Disqus
  • I ordered a pickup from 711. They claim they never got it. Now it's not letting me order again. Wtf
    Aug. 22, 2023 12:26 p.m.
    on Disqus
  • I still can't cash out my earning from yesterday, Aug 20. I need my money in my bank account . what is going on grubhub. this is not acceptable. I want to go out to grubhub this evening. will I be able to? I don't work for free
    Aug. 21, 2023 12:17 p.m.
    on Disqus
  • When did you notice it was out I’ve been doing deliveries non stop since 7 am and it’s now almost 5 and I’m just now realizing
    Aug. 20, 2023 9:48 p.m.
    on Disqus
  • Instant cash out still down In TX can’t cash out don’t want direct deposit. Still can complete deliveries but can’t get no money
    Aug. 20, 2023 9:46 p.m.
    on Disqus
  • Not good at all GH. I'm having issue here in NJ. Let's get it fixed like asap. I know you don't fix too many issues you have but this one is of most importance. It has already been way too long.
    Aug. 20, 2023 9:07 p.m.
    on Disqus
  • Where the hell is my money?? It said cash out complete but it's not in my bank. Using this for years and this has never happened. I cash out every night. Wtf grubhub
    Aug. 20, 2023 10:04 a.m.
    on Disqus
  • Cash out not working. Saying it failed.
    Aug. 17, 2023 2:35 a.m.
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  • Grubhub is dying
    Aug. 11, 2023 4:03 p.m.
    on Disqus
  • Same here
    July 27, 2023 4:21 a.m.
    on Disqus
  • I find it ironic that instant cash out is down, and I don’t have access to MY money, yet delivery is still completely functioning just fine! so you can take orders… you just can’t get paid for them. Gotcha.
    July 27, 2023 3:51 a.m.
    on Disqus
  • I think grubhub is the worst Specialy in the Poconos. 1 BECAUSE there is two many drivers and cause it keeps going down..I use to love delivering for Grubhub .now there is so many low ball orders I have to reject
    July 8, 2023 4:54 p.m.
    on Disqus
  • I just got a message that I'm off the waitlist and can complete my application, but every time I try to upload the drivers license and picture of myself the app says there was an error on their part? When I emailed support all I get is an automated email that didn't even acknowledge the question.
    April 11, 2023 9:43 p.m.
    on Disqus
  • thank you, kept getting error about not meeting order minimum for delivery no matter what restaurant I tried nor how much I ordered! disabling ad blocker did it :)
    Feb. 28, 2023 11:07 p.m.
    on Disqus
  • disable any adblockers if you're on grubhub website and it should start working again... i had that issue with chipotle online ordering a while ago too...
    Feb. 24, 2023 12:49 a.m.
    on Disqus
  • How are us drivers supposed to make money when your always going down ..Smh
    Jan. 20, 2023 5:08 p.m.
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  • Grubhub is always going down .this sucks
    Jan. 20, 2023 5:07 p.m.
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  • GRUBHUB SUCKS
    Jan. 13, 2023 12:38 a.m.
    on Disqus
  • GrubHub your app and your website DO NOT WORK. I order then go to pay and guess what? Says the order can't be completed and there's an error. Every. Single. Time.
    Jan. 4, 2023 7:48 a.m.
    on Disqus
  • Have not received one order in three hours. And then they put some bull sh*t promotion of complete 9 orders without skipping 3 total from 9pm to 1am. You’re lucky to get one or two orders between that time as it is. I don’t even get 9 orders total from 5pm to 11pm Grub hub is only profitable between 5pm and 7pm after that there is no point to be logged on
    Dec. 6, 2022 2:58 a.m.
    on Disqus
  • Keeps sending me inaccurate orders or to restaurants that have given the order to a different driver or the order isn't placed or paid for
    Dec. 4, 2022 1:47 a.m.
    on Disqus
  • Giving me stacked orders and then taking the second one away with penalty because I’m still at first place waiting. Wtf grub hub customer support of course zero help!
    Dec. 2, 2022 11 p.m.
    on Disqus
  • Grubhub is THE WORST!!! I ordered and the app showed 1,5 delay. I called GH supoort she said order was delivered...I opened my door and there was the pizza freaking cold likely sat there for over an hour...Nobody rang my door bell or knocked and I sat right near my door in absolute silence working on my laptop. I was offered a $5 coupon for my next order. I laughed and I said: " Thanks but I won't ever use you guys again!" Another time similar issue, I unfortunately forgot it was Grughub then too and just look at all the complaints. Hope they go out of biz!!!
    Nov. 19, 2022 5:27 a.m.
    on Disqus
  • Can't order anything and I'm HUNGRY! "We've stumbled upon an unknown error. Please try again." No way to get help. Ridiculous. I tried the desktop and every order gets insta-canceled. There's nothing wrong with my card (I called the bank and checked).
    Nov. 15, 2022 6:07 p.m.
    on Disqus
  • Receiving error messages at checkout, Seamless, which is owned by GrubHub, that my method of payment is not accepted by the restaurant. I have always used this card when paying for food from this restaurant. Called my bank -- no issues with my card. Tried calling both GrubHub and Seamless customer care phone number, and the hold time is ridiculous. Clearly, GrubHub is having serious problems with checkout. Way to go GrubHub. Not only are you losing business, but you are causing restaurants to lose business. I am handicapped and depend on deliveries.
    Oct. 30, 2022 2:35 a.m.
    on Disqus
  • Grubhub been going down for the past 3 days .How are us drivers suppose to make money?
    Oct. 29, 2022 6:06 p.m.
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  • Grubhub been going down for 3 days now
    Oct. 29, 2022 6:05 p.m.
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  • I attempted ordering this morning and got errors at check out resulting in payment reversals and order cancellations. Tried 2 different forms of payment with the same result.
    Oct. 29, 2022 5:06 p.m.
    on Disqus
  • I can't check out for 2 days says oops we ran into a problem please try again later. Even of I try to remove the items from my cart same error. GrubHub support on Twitter never responded. Is it not working?
    Oct. 29, 2022 2:51 p.m.
    on Disqus
Support and outage info:
  • Facebook
  • grubhub