Postmates
Postmates is a food delivery platform that offers home delivery of food from a selection of restaurants. When Postmates is down, placing orders may not be working, users can't search for restaurants or login isn't working.
Postmates reports
Reports about problems with Postmates
  • @Postmates driver didn’t deliver my order and the help in the app redirects me to a page with an error, what’s up?
  • @Postmates DO NOT, I REPEAT, DO NOT USE THIS APP. THEY USE 3rd WORLD NON ENGLISH SPEAKERS FOR CUSTOMER SERVICE ISSUE WHO CANT RESOLVE ISSUES THEY SONT UNDERSTAND.
  • @Postmates_Help Postmates support: we will follow up on your issue in 6-12 hours. It’s been 48 hours and still waiting. Poor customer service.
  • @sacred_bea Exactly ? I can’t be bothered to cook and then I’ll browse postmates for an hour. Once I decide on something I’ll load up a cart and see how expensive it is and just lose my appetite.
  • @UberEats @uber_support for over a week, every time we try to order delivery every restaurant says there is no one available. We try other delivery services and there is no issue. We just ordered delivery through @Postmates (which I thought was defunct) without issue
  • @Postmates anyone else seriously over the bad customer service of postmates? So sick of checking out and promo codes not working and customer service response is not our problem!
  • Hey @Postmates your customer service sucks. Didn’t receive an entire entree Saturday night, reported the issue & no response from customer service until just now & they’re saying it’s outside of the refund window. HELP!
  • @Uber_Support do you handle postmates issues
  • Anyone having issues with @UberEats or @Postmates should report #UberEats & #Postmates to the @bbb_us & also submit a review on @Trustpilot. The amount of tweets I've seen detailing horrible customer service by @Postmates_Help & @Uber_Support in the past month alone is ?.
Support and outage info:
  • Official status page
  • Check the status of other Uber services
    • Uber Eats