Uber Eats
Uber Eats is a delivery service. When Uber Eats is down, parcel tracking may not be working, or users are unable to log in.
Uber Eats reports
Reports about problems with Uber Eats
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@UberEats when will you provide a secure and professional service- No more missing or stolen items. Deliveries ever arriving. Issues with delays. UK needs a service that works, when we are spending hard earned money on your faulty business -
@UberEats how can one speak on the phone to a live person? Getting support through the app doesn’t work since I either get no response at all or unhelpful responses that don’t pertain to my issue. -
@UberEats I am writing to report an issue with my recent order.Unfortunately one item from the order were not delivered fully,yet I was still charged for it,have already tried reaching out to customer service but have not received a response as expected. -
It is not the customers fault for the issues surrounding the restaurant/UberEats ... I report when there's an issue like you all request. Paying money inclusive of fees, tax and gratuity for a product that you didn't request/order is essentially theft. I was not offered for -
@UberEats Received someone else’s order. You said “ineligible for refund. You are some scam artists and I will not leave this issue alone until I receive a full refund. I will go to my credit card company and report you for fraud. -
@EODHappyCaptain For delivery, restaurants are being disinter-mediated by working kitchens (logistics) without store fronts and it shows if you look carefully. Do not think this issue will last long and the options are healthy. Sadly UberEats has an internal employee ethics crisis -
@Uber_Support @Dravid___ I bought an Ebike for a few thousand dollars to do deliveries for UberEats. I have not been paid since I started. For weeks and weeks on end I am given excuses and promised phone calls to resolve this issue. This company should be ashamed of taking advantage of people. SCAM
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@Uber_Support @Dravid___ I bought an Ebike for a few thousand dollars to do deliveries for UberEats. I have not been paid since I started. For weeks and weeks on end I am given excuses and promised phone calls to resolve this issue. This company should be ashamed of taking advantage of people.
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@UberEats I have a major safety issue with a delivery person and your app is not working. I need someone to contact me ASAP -
@gbbloom @UberEats They have the worst customer service on earth -
@UberEats I’m trying to set up my cafe located in Brooklyn NY, on the platform. I tried online & got a technical error.. Tried calling support & was told they can’t help u have to email.. Sent multiple emails & got generic responses that I have to call support.. ? What now? -
@Nehajp1 @UberEats I had the same issue. They’re an absolute joke. Terrible customer service. -
@UberEats Hi I ordered dinner for me and my girlfriend, her entree arrived and mine didn’t. When I went to the app to request help I was given a $5 credit but not a refund for the missing entree. *Please* issue a refund, thank you! -
@UberEats fraudulent transactions from your platform on my credit card. I reported and provided all the required detail but you are not responding to the support requests. -
Anyone else have issues with @UberEats not refunding money when an order was clearly left at the wrong house? How did you resolve it? They won't escalate or have someone higher return my calls. Driver lied saying he'd have them refund my $ but told UE he delivered to me. HELP! -
@Chronic7er @UberEats That sucks. I know how it feels to have to move to something else because what you were working with dropped the ball real hard -
@UberEats so tired of being screwed over. Several orders over the past few months have had something wrong and there was no refunds and at first I was fine, but then when whole meals were not being delivered, I had a problem. #UberEats -
Contact me for High Paying Order Bot 🤖 installationJan. 18, 2025 3:39 a.m.on Disqus -
@UberEats Is anyone going to respond about my complaint. I was sworn at by your customer service team and nothing is getting done.
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appJan. 17, 2025 1:40 a.m.on Disqus -
you on website or app?Jan. 17, 2025 1:39 a.m.on Disqus -
@UberEats driver app is not working. Can't go online due to technical difficulties on Ubers end -
just started working again for me nowJan. 17, 2025 1:33 a.m.on Disqus
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i'm trying to deliverJan. 17, 2025 1:28 a.m.on Disqus -
frJan. 17, 2025 1:27 a.m.on Disqus -
@imcoolenoughOG @UberEats yep it keeps giving me errors, can't check out -
plsss im just tryna get deliveryJan. 17, 2025 1:23 a.m.on Disqus
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whenever i try to place an order i get a error please help @UberEats @Uber_Support -
@UberEats I have an extreme issue with an order and need to speak with customer service immediately. They’ve been unresponsive on the app. -
@UberEats has the worst customer support in the world. I have never seen any help page not allowing customers to reach out to customer support. There is no option for issues faced while placing order. -
@UberEats instead of investigating my issue or providing me with the delivery proof they sed unfortunately we cant do anything and they consider this matter closed and unable to review my concern any further.
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@UberEats your customer service SUCKS. Maybe allow someone to call to voice complaints instead of only using a chat that someone from another country can just disconnect you from. HORRIBLE SERVICE -
@Uber_Support I’ve contacted your support multiple times over the past month with no response. Please resolve this and issue a refund. #CustomerSupport #UberEats -
. @UberEats is the WORST delivery app. Use @Grubhub or anything else instead. They have horrible customer service and do not help you solve your issues -
@UberEats how long are you going to continue to allow your couriers to defraud your customers? The practice of marking orders complete, that have not been delivered, or there are issues with, is fraudulent. #UberEats -
Wow utterly appalling service from @UberEats didn’t deliver my order and when I complained they hade said they followed protoco because they attempted to contact me (for ref they sent a text message which I replied to and then tjeu didn’t answer my 3 calls to them) @BBCWatchdog -
@UberEats is the absolute worst service. I’ve been dealing with issues CONSISTENTLY even as an uberone member. Don’t waste your money. -
@UberEats I am trying to contact your support in app but it says “Something’s not right on our end”. Please allow me to DM you here so that I can resolve my issue. -
@UberEats my order never arrived and your support number is not working. -
I’m extremely disappointed with the customer service I received from @UberEats, specifically from an agent named Hylen. Not only was her response unhelpful, but her overall attitude was unprofessional and dismissive. I was simply trying to resolve an issue with my promo code -
@UberEats how are you guys telling me that there’s an error placing my order but charged my credit card 3 times, with no success of placing the actual order? someone needs to explain this! -
McDonald's messed my order. I reached out to ubereats as I had to make a 2nd order and didn't think it was fair that I should be paying a delivery fee and service charge twice for something that wasn't my error. Attached is my conversation with Ubereats. UNHELPFUL!!! #UberEats -
@UberEats can we fix this issue please -
@UberEats I did a delivery on Dec 6th, I spoke to UE due to the delivery just piif gone as i was heading to custoner. Dec 6th - 95% customer rating Dec 7th - 68%. This is an error or bug and i want technical support suoervisor now. I was unfailry deactivated -
Hi @Uber_Support it has been more than 72 hours now that my issue with @UberEats kenya has not been resolved. I hope this issue will be resolved immediately. -
@UberEats So I went online to try to talk to customer service but @UberEats is just giving me the automated chat bot system that keeps saying “this was reported after 48 hours so we can’t help you” and marking the issue as “resolved” — this is UNACCEPTABLE. -
@UberEats your chat support specialist Abhijeet is horrible at his job. Your customer support is AWFUL!! Your promotions are misleading and false advertising. Your Dallas corporate office will be receiving a strongly worded email complaint! -
@UberEats I am a new user. I loaded a gift card. I ordered groceries. The error code shows as I enter to order for 2 days “ooops try later.” HELP -
@UberUKI_Support my nhs promo is not working on ubereats pls help -
@UberEats Priority service is a scam. I normally use priority service and within the last few months there has been several issues with the delivery driver delivering other orders before mine. Today (12/23/24) it happened again where the driver picked up my order and the… -
Of course, my entire order is wrong. @UberEats y’all only refunded me $4, somebody needs to contact me RIGHT now to rectify this. Why do I always have issues with y’all??? I know y’all are sick of me blasting you on the Internet every other month!!! -
@UberEats How can your company not have a phone number nor have agents who can help. Then when you ask to speak to someone higher they basically tell you to kick rocks. Been trying to use Uber cash I was given for months and won't let me. Anyone else have this problem. -
Who else has issues with @UberEats poor service? -
@UberEats I DM the code and the error -
@UberEats It is not about compensation, it is about cheating customers and then have the audacity to decline to help and disconnect chat -
@UberEats @CBCNews I’ve reached out to UberEats multiple times regarding a UberEats delivery order that was charged unreasonably and asked for a refund. Their customer service representative always closed my chat and claimed that they’ll not be able to issue a refund.
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@UberEats I requested to be put in contact with a supervisor, through email or other means, and I was denied that right by 2 of your agents. You cannot deny me the right to escalate a complaint. -
@UberEats I contacted your customer service / help team 4.5+ hours ago and sent images of my issue with a £50 voucher I can’t seem to spend on the app I haven’t had any contact & your phone keeps auto closing and telling me I’ll be contacted Can someone return contact ? -
@UberEats is a joke. Seems like they're cutting corners everywhere and when you try to reach customer support? Forget about it. Slow responses, if any, and no help with refunds or issues. It's clear something's off with their customer service. #UberEatsProblems @Uber_Support ? -
@UberEats why do I get emailed offers and I click order now and it takes me to the app and it says there's an error with the promo? How do I get the promo? -
@Uber_Support @UberEats Do you guys respond to complaints EVER???? It’s been a week I have been following up on the poison sent to me and to this day no one has responded. I am not letting it go!! How can you guys ignore a complaint about expired consumables sent to a customer!!
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@Uber_Support, @UberEats I was charged for an order I canceled within the allowed time, and the restaurant confirmed they hadn’t started preparing it. Your customer service insists I have to pay, despite this being against your policy. Please resolve this issue ASAP. -
@UberEats my payment method was charged despite receiving an error message saying the promotion could not be applied for my order and that it had been cancelled. If the promotion could not be applied, why was my payment method charged for the amount with the promotion applied? -
@Uber @UberEats you have the worst customer service of all time. Not only have I had issues with getting reimbursements on incorrect orders, but now I’ve been charged for UberOne when I cancelled in October!!!! -
@UberEats I have had the worst customer service experience with your company. I don’t know if you need to retrain your staff but I need someone from corporate to reach out to me ASAP. As it seems that your representatives are inadequately trained to resolve my issue for 3 weeks!! -
I have been trying since November 4 to get help from @UberEats with a gift card issue. -
@UberEats customer service admits glitch in your system. You suck. Admit your problem but no refund. Worse service ever. -
@UberEats it is wrong that you’re not refunding my money for an order because the restaurant’s over is not working -
@UberEats it is wrong you have given me a cancellation fee for an order when the restaurant’s oven is not working.
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A disgusting issue that is so representative of what @UberEats has become. I ordered something with the expedited service and it arrived 25 minute late. I prepaid and couldn’t flag the issue. -
My coffee grinder stopped working this morning so we ordered coffee through @UberEats. Please tell me why my order was FREEZING cold and @Uber_Support won't do anything about it?? #ubereats #refundmyorder #fubereats #letsswitchtodoordash -
@UberEats @Uber_Support Disappointed how 6-12hrs response is now 28hrs unanswered - How can we fix this issue? #ubereats -
@UberEats Your customer service is horrid. I tried to explain my issue to multiple agents and asked to escalate multiple times and was disconnected multiple times. -
@UberEats redefining poor customer service by disconnecting the chat each time I tried to raise a complaint with them ? Definitely the last time I used their service -
@UberEats I spend $1000s/month on you. Yesterday @redlobster missed 2 items. The store called you and said they made a mistake; also on a recorded line with support they admitted the store called to say it was an error! Still not resolved, need refund for missing items -
@Uber_Support hey having trouble with ubereats, i just signed up and got uberone after seeing this 15$ off a 20$ order deal and keep getting an error that the promotion cannot be applied at checkout. Some help please ^.^ -
I had an issue with my order and customer support has been unresponsive over an hour @UberEats this is exactly why I paused my membership. Lack of good customer service. -
@Uber_Support @UberEats I forgot to add, the customer service agent also refused any means to rectify the order. Could not re-order, cancel or get a credit and they just ended the chat.
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@UberEats why hasn’t anyone responded to my issue? It’s been two days since your driver gave me less than half the items I ordered ! -
@UberEats Has to be one of the worst services i ever used being charged a cancellation fee because my driver wasn’t able to communicate properly is crazy work i have contacted support serval time and a my issue still hasn’t been resolved! -
ubereats keeps giving me errors when i try to order. they know i have too good of a coupon smh @Uber_Support -
@UberEats actually burned me today, didn’t deliver, they may have had tech problems through app…idk but wouldn’t refund me. Never using this garbage company again! -
@UberEats @Uber_Support cancel my order because you didn’t send in my order for 30 minutes after I ordered it and missed breakfast. They cancelled my order and now won’t rectify the issue they caused. -
@Uber_Support @UberEats DM'd the required information -
Just had a terrible experience with @UberEats . I ordered a $15 combo (3 buns + a $1 upgraded drink), but the drink was missing. Customer service only refunded me $0.90, which doesn’t match the missing drink’s value. They refused to resolve the issue and ended the chat abruptly. -
@AdamSavageeeeee @UberEats The weather is causing issues -
Why doesn’t @Uber / @UberEats have a LIVE CHAT support option anymore? It’s just their stupid bot and emails. Does not solve problems at all -
@UberEats hello, keep getting an error message since yesterday and orders won’t process. -
@UberEats what happened to your customer support your service is #garbage #poor service #ripoff -
Uber eats must have the worst customer service of all time behind UHC @UberEats they’re so rude when you try to complain about legitimate issues ??? -
@UberEats I have had an issue with uber eats and I cannot get through to anyone. Please can someone contact me -
It’s been DAYS and I still have not received help and my issue is NOT been resolved @UberEats @Uber_Support -
@UberEats can you please help me? I am getting ZERO response on your app to my subscription issue. I have reached out multiple times. -
Spent my morning yet again dealing with problems with @Uber Uber does not value customer experience or safety. I still have not had service based on the ride where I could have been trafficked last week on Thanksgiving. Last night, issues within UberEats. Filed BBB complaint. -
@dkhos ubereats phone number doesn't work -
@UberEats Don’t buy from here unless you want to lose your money. I received an order that was completely wrong. I contacted the business and uber eats customer service. And they sent an automated response not even paying attention to my issue. #ubereatssucks -
@UberEats I’ve tried contacting you guys via your app about an ongoing issue that has not been fixed and you guys are just ignoring the messages! -
@seriouseats I HIGHLY DON'T RECOMMEND UBER EATS. The app app is not working. I am getting overcharged for something that I didn't receive. I called your customer service and they told me to call the restaurant and find my own issue. what is the point of using @UberEats -
@UberEats a bad experience with our delivery tonight and no way of being able to speak to anyone on chat unless it involves a safety issue. -
@Uber_Support Which email? @UberEats -
@dkhos @UberEats you charge for items that aren't delivered and refuse to issue refunds. What kind of company is this? -
@UberEats Please help me with an order issue. Store was closed when I attempted to pickup. Support in the app is unable to help. -
Hey @UberEats how do you send me a promo code for $$ of an order, but I've tried 35 different restaurants and it doesn't work for the order. Ik it says select, but it doesn't even give me the names of restaurants available to use on. Like tf is wrong with your stupid company? -
@carbdiem have you considered using ubereats isnt for you -
Officially done with Uber! Had issues with @Uber and @UberEats today, and they want to keep my money over their discrepancies… -
@UberEats I have been trying to get my issue resolved with your support team but they are either not understanding at all or just going in circles deliberately. Please provide contact info to contact help desk as chat support group is useless -
@UberEats are you in habit of blaming your own customers for yr payment processing issues - ie suggesting insufficient funds when that’s demonstrably not true? -
@UberEats im having a problem with my ubereats sterling background check. Received an email and I don't know if it's legit or fraudulent. Kindly respond and I'll send you the email SC. Have filed a query on the website and was told abt within 24hr reply but still no reply. -
@UberEats worst customer support with delivery issues. Shame. -
Uber eats is a scam and completely useless app. It doesn’t allow the restaurant, drivers nor the customers to make any adjustments. Even the help centre is useless in fixing anything. It’s high in bugs and raging payment errors! #UberEats #scam -
I expect a full resolution to this issue, but based on the way my case has been handled so far, I have no confidence that this will be addressed properly. @UberEats @Uber_Support -
@Uber_Support @UberEats I am having a huge issue with a refund and supporting on the app has been extremely unresponsive. Please help -
@Uber_Support @UberEats I had issues with an Uber eats order and cannot find a way to speak with a representative. Can you please help? -
@McDonaldsUK 3rd McDelivery in a row with missing items. @UberEats support not responding (yes, told I need to go through them, even though it’s your error). AND I still haven’t received the good will voucher from the last time (in September). Sort it out! -
@UberEats Hey I need help with adding my card. It keeps saying there was a problem processing your card. -
@UberEats I’m trying to contact you here in the hopes you will be able to help me with this issue -
@UberEats There is a serious issue of possible internal corruption within Uber Eats. Our admin access has been compromised and granted to scammers on multiple occasions. Currently, we are in the midst of addressing this matter.
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@UberEats I’m getting really annoyed with the “live chat” gaslighting me for it being past 10 days now when no one contacted me from the detailed report I initially submitted within 30 minutes of my delivery.
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@UberEats Poor customer service, a problem with your app but I get charged a cancellation fee? So disappointing -
@UberEats what is the timeframe for an agent to become available? Or what is the timeframe for an issue to be reviewed? I contacted you guys yesterday. Now going on 3 days from my issue & still no response back? Is this what you guys call costumer service? It is outrageous... -
@UberEats @Uber_Support could you help here? -
@tbyarianagb waiting for @UberEats to stop being under maintenance and PAY OUT! -
@lucyclarkk @UberEats I've had many issues with Uber Eats orders and the folks working at Uber Eats told me directly no refund. For example, I was charged a bag fee of $2.00 Canadian and I received no bag and a bag was not necessary for my order at Walmart. Very puzzled and disappointed.
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@Uber_Support @UberEats So anyone is going to reply to me with the issue with my order ??? -
@quite_unlikely Hi there, we are unable to help with any payment issue you may have as the payment has been with UberEats. However, if you can visit your local store with the bottle, and you order details, the Partners will be more than happy to remove the security tag for you. ^Andrew -
them. Show of hands if you’ve had problems with UberEats. Of course UberEats thinks they provide excellent service and offers. I DO NOT. I feel amends need to be made. Anyone else? -
Is anyone else absolutely SICK of Uber , but ESPECIALLY UBEREATS? I’ve been stranded by Uber rides, been shortchanged $10, $5, $10.99, $4 or $5 again by UberEats. When I ask others where I live (senior housing) they’ve all had bad service and try not to use UberEats, won’t use
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#UberEats The new overlay requirements are there to intentionally cause disruption to other money earning apps for those running multiple apps. The FTC needs reports from users about this issue. This EULA has become so unconscionably one sided that it should be unenforceable.on X -
@UberEats please can you respond about an issue with an order and your customer service, cheers -
@UberEats and no way to actually talk to omsone about our complaint. Phone lines just cut you off. Nice one uber for safe driving and customer service -
@Uber_Support You already know the refund to a cancelled order issue that you are still not working on it seriously. Thank you for your continuous support and i will continue on not recommending @UberEats to friends and public all over my social media! -
Can't order it now says unavailable in you're area. I've been using in this exact house with a ton of places order fromOct. 13, 2024 12:50 p.m.on Disqus -
I thought it was just me!!! Tried for 30 minutes to get order processedOct. 6, 2024 8:20 p.m.on Disqus -
Can't order anything - says "Try another payment method" but my cards are all fine for use. NO way to reach out to them. Guess they're big enough that they really don't care about general customer satisfaction.Oct. 6, 2024 4:17 p.m.on Disqus -
🤣Aug. 27, 2024 6:01 a.m.on Disqus -
I experienced this exact thing! It refused to let me go online....i figured out that the reason it got stuck was because I had an active order still going. I had to chat with support and have them cancel the order for me. Once they did that my app let me go back online.Aug. 27, 2024 5:58 a.m.on Disqus
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I have multiple issues I can report however the biggest one today was whilst getting a delivery the account paused out of no where and put me on OFFLINE. I then pressed GO as to go back online to continue my delivery that I just accepted and it instantly put me back on PAUSED. I repeated this OVER and OVER about 15 times or more in a panic. Then quickly restarted the app. Still put me on Pause. Then I decided to uninstall the app and redownload since It all just started happening I figured if i re-installed I could fix the issue and start the delivery since it was still in time. After going through the redownload steps taking my picture letting the app override all my other apps it STILL PAUSED after I press GO ..... I was on the phone with tech support for 2 hours and nothing was done.. Is this a subliminal way of firing people after they complain too much about things? LOL because it just seems like someone on the other end is hitting a BIG "F*% you" button .... anyone else have an issue like this I did everything possible ... I really love this job .. I'm handicap and this is the only job I can physically do and not feel useless for once in my life.Aug. 21, 2024 1:05 a.m.on Disqus -
Today when doing multiple orders imthe 1st order never showed in activities after I delivered the 2nd order it showed the 2nd order delivered. but never got paid for all my 1st deliveries today like they never happened. unless they just appear as 1 activity? But when I look at the 2nd stop activity no mention of it Being 2 stops and doesn't reflect any additional earnings or tips thanks!Aug. 5, 2024 12:27 a.m.on Disqus -
I have been placing an order but getting an error message. But they have been taking the moneyJuly 19, 2024 5:44 p.m.on Disqus -
I can't cash out, it keeps telling me try again our system's having some issues please try again in a few minutes and it's been like that for the past 5 hours or soApril 24, 2024 9:52 a.m.on Disqus -
Uber eats seems to be working, just strangely my orders have been cancelled twice overApril 9, 2024 6:11 p.m.on Disqus -
Not allowing me to cash out tonightMarch 27, 2024 4:48 a.m.on Disqus -
I’m still waiting for my money.March 21, 2024 3:08 a.m.on Disqus -
Still haven't gotten it.March 21, 2024 12:39 a.m.on Disqus -
Mines not available eitherMarch 20, 2024 11:03 p.m.on Disqus -
Anyone else in Cali not see your Prop 22 adjustment today?March 20, 2024 9:11 p.m.on Disqus -
Be careful everyone I believe there are scammers trying to scab us through ubereats... I received an order for all condiments and when I was trying to drop it off a man called me and tried to get me to log out of my account and give him information. Don't fall for it ubereats will never call you asking to verify your account. I am in contact with ubereats support now about it...March 13, 2024 2:23 p.m.on Disqus -
Don't talk about your mother like that.March 11, 2024 5:23 p.m.on Disqus -
Yes sé de qué estas hablando, yes entiendo nada. Este es un video de un casette infantil de los 90s de ArgentinaMarch 5, 2024 11:25 p.m.on Disqus -
Dang I saw this way too lateMarch 5, 2024 4:22 a.m.on Disqus