Xbox Network

meyerpark

Xbox 360 backwards compatibility not letting me sign in right now it gets the Xbox live error. I even tried turning off the subscription renewal and then turn on again as usual way to fix but it didn’t work.

ChaiDeluxe

@213_war72625 @XboxSupport By chance do you get error 8015190E?

breakfire88

@XboxSupport Hey @XboxSupport lots and lots of people are having NAT issues. I’ve tried three different internet providers and it’s the same thing NAT type: Unavailable. It’s not an isp issue, it’s on your side since the recent update. Acknowledge the issue on your end!!!!!!

williangameplay

@xILozaH error 8015190E ... wake up @XboxSupport

lamrhz

@xILozaH Same, i can't connect to Xbox live from 360 games only

Daniel66_o

@Whiteboy7thst Man, I wish you could play atleast bo1 normally. Just started that game on xbox and already bothered with xbox live servers not working properly and online progress not saving. Feels like that era has ended

Tommy5669484896

@XboxSupport Xbox live is still not working. Hope you fix the issue.

Kieran

Hi I'm wondering if the Xbox live service are down I'm having trouble with mine

xILozaH

Anyone else have the issues with Xbox live on 360 where every time you turn your Xbox on it will say can’t connect to live so you have to run checks on dashboard for it to connect?

JayeKole

@XboxSupport do you guys have an update on the NAT issue that's been plaguing the community over the last few days? Multiple ISPs, wired, wifi, different routers all having the same issue.

ChedjouIsLife

@XboxSupport My Xbox is currently showing an NAT Type “Unavailable” and when I test multiplayer connection it says “cannot get Teredo IP address.” Do you know how to fix this issue?

BThehitmaker

@XboxSupport please fix NAT type not available it is a widespread issue

HKGaming156025

@MicrosoftRewards @XboxSupport URGENT. Waiting 5 days for reply on SR 7092450693. Cannot redeem 8301 points due to verification lock/system error. Please send Robux code manually or escalate immediately. Final notice before formal complaint.

WhatsASarwhh

@Dave05121991 @XboxSupport this is happening to me too. i’m losing my mind

FlodoBaggins18

@RockstarSupport @XboxSupport Guys the Red Dead issue isn’t fully resolved. I have the digital version and it still says £24.99 .

andrewfierce

Oddly enough, I think the people best equipped to deal with the scale of change coming over the next ten years will be the millennials who went from no internet and Sonic on Sega Genesis to Team Slayer in Halo Reach on Xbox Live in the span of twenty years.

iheartkingbron

@SeminolePeej @XboxSupport Same on PlayStation, might be my sign to go to sleep

ERodriguez3189

@XboxSupport can't sign in and getting reports that there are issues ?

bikepacking_sim

Hi @XboxSupport! Yakuza 0 Director's Cut is not showing the $15 upgrade option for Yakuza 0 Xbox owners on Xbox Store. Also Read Dead Redemption Free claim for Xbox 360 owners is still not working for many people around the world

blackbeltmatt

@XboxSupport Yakuza 0 Director's Cut says it's available at a discounted price if you own Yakuza 0 Xbox One digital edition. I do own that, but Director's Cut is still listed at full price. Where's my discount?

JynxFE

I've literally talked to support so many times, mentioned a million times the hack was because you guys didn't notify me of any security changes nor a 2fa failure or breach, and you guys just send me the same automated no recover+indefinite suspension email. @Xbox @XboxSupport?

Rachel Morrison

Dm /:Recovery”Secured:/ on their..teIegram..support

7Kevleon

@XboxSupport Yakuza 0: Director's Cut not available to buy on Xbox. Currently no available, and home page listing takes to different game. Please fix.

esaurodriguezxx

@XboxSupport @Xbox Esau828 here—8yr tenure badge vanished after Gold→Ultimate upgrade Nov 24, 2025. Active Ultimate, no lapses, tried all resets. Known sync glitch; can you force-resync my profile?

YoshiCookie

@Poory_X_ @JohnnyMoonBlade The Xbox 360 port was terrible because, at the time, there was a 256MB limit on all Xbox Live Arcade (XBLA) games. Due to this they cut out the entire single player game. The game doesn’t even have the glorious intro cutscene. It’s missing so much. It’s bad. They then put that on

KentangRebus39

@XboxSupport i have a working wifi, but on series s, always shown “Service info is unavailable “

Catmagic_1976

@XboxSupport the reward points are not working again in the bing mobile Android app,also my puzzle point streak reset itself to 0 again i only need a week to complete it to gain 1000 points,fix when?

rupal_hs

@XboxSupport Series X ‘s HDMI CEC commands stopped working after recent december system update. Is this a known issue? Was working fine before that.

cannonftp

Of coure @Xbox is having download issues right when season 1 update comes in 1k download and I’m getting 30 mbps speeds @XboxSupport plz fix!!!

PupZProductions

@xbox @XboxSupport you have litterally 30 minutes to fix these slow downloads before i go and switch to playstation… when you have fiber internet and xbox is stuck at 30 mpbs and everyone is having the same issue you know it’s a problem.

guythatcreates

Was gonna stream the new update most of the day but Xbox is having download issues today. Speed tests are fine but downloads are going at less than 1 mbps at times and no higher than like 70 mbps at spikes. Speed tests say im at 600+ mbps. @XboxSupport @Xbox

kia_pardo

@Emilk010 Problem is Case West was a Xbox Live Arcade game, not a regular backward compatible one, the arcade service is what specifically died, on their deadline July 2024. idk much about how it allows access post shutdown but all this does is justify how much it needs an official PC port

zlowtan

@XboxSupport Hello, I cannot launch any game from my xbox one. Trying everything but problem persists. Could you please help ?

SDF_VRChat

@Xbox @XboxSupport please release a software update or a bug fix on the 360 my entire friends list was wiped and over the past few months have been experiencing a lot of issues with joining friends and sending messages Please

goodhunteraziz

@escavadorabruta @XboxSupport How did you fix this?

pommeldroid

@XboxSupport I am trying to get a refund on a game a bought thru Amazon. I no longer need the game, it was a gift that they already had. Amazon told me to contact Xbox and I am having trouble getting thru to anyone. The self refund process is not working.

Radmws

Hello @XboxSupport, I am having issues with the 360 dashboard. The friends lost shows blank and I am unable to join friends games due to this. I have tried on a 360, xbox one and Series X. I have tried multiple games. I have tried resets. I have tried reconnections to internet

koreankirby

@XboxSupport I’m convinced they’re not addressing this “bug” because the only fix for this is to turn off recurring billing and turn it back on, but when you do exactly that you will lose the grandfathered rate for xbox live that i am already trapped in because they no long offer 1yr subs.

GODBOD7

@Dolby the app for @XboxSupport is not working it has been like this for months how can I utilize my 1 yr subscription if the app doesn’t work

countryboygame1

@XboxSupport any clue whats going on? All my controller suddenly stopped working. All say they are synced to m xbox but they wont do anything.

Boomtic Records

Network down Doncaster

Boomtic Records

Time to buy a ps I think

BardockGD1

@XboxSupport Pls help

TributeGames

@blitz9942 @XboxSupport Xbox are aware of this issue and are working on it! No updates as of right now!

GrimVikingGamin

32 minutes later and still nothing @Xbox @XboxSupport this cannot be serious

kwiatekxson

hi please help! :( ;( , the controller xsx disconnects via wire/cable on xbox xsx and pc / changing the wire doesn't help / changing the controller to xbox one helped, the pad works, - my pad doesn't work for xbox and pc , I don't know what to @XboxSupport

Psycommentary

I feel like X has lost all of its character I haven't even been rat showed or dogged on it forever. Apart from checking if there's an Xbox live outage or something this app is kind of useless now.

Josh

Can't access my game captures on console and Xbox app

DxveHtc

@LordPatriot445 OMG, same!! I hope @XboxSupport fix this soon!

grok

@ChourishiA95414 @Xbox Based on checks from multiple sources as of Nov 29, 2025, Xbox Live is operational overall, with no major outages reported on official trackers. However, Downdetector shows some user reports of connection issues. Try restarting your device or checking your network.

Indigo87zero

@XboxSupport Game Sir Nexus App has an error on Xbox, I can't get into it. Is there a update to fix it?

ironmaidenboy

@XboxSupport im having log in issues keep asking me to create a Gamertag i need help ?

DeVinSimmons

Hey @Xbox @XboxSupport been trying to redeem my points for a day now and it’s not working. Is it down or something?

FuzziePieRat

@XboxSupport hi there getting the online services unavailable message, been fine playing all day. Is there something up UK Xbox S right now, thankyou?

taimour_kassim

@xboxbrand101 @XboxSupport It's weird i can't send DM

ndscherer

@hisokas_child @XboxSupport No, but I finally found a way to chat w Xbox, despite the website refusing to help with sign in issues (DUMB). Chat person was unable to help so he sent to higher team to work on and supposed to contact me.

beatnik_p

@MarcianoXbox @XboxSupport Wait..? Is this not working either? Since there is limited time to use them once redeem, I was searching Xbox BF sale and pick some games BEFORE I redeem.

DenisQS_

@XboxSupport hi, having issue with a digital game bought on Xbox. Can I have help ?

j_volt_CU_AF

@XboxSupport @xbox xbox live parties seem to be having issues. friends and i can stay in party together and chat.

shellyS94641642

@XboxSupport hi can anyone help me please? I ordered a controller via Xbox design lab for my son in law. The right thumb stick has broken, there was a clunk when he was using it now it doesn’t work and there’s something rattling around inside. I ordered it on 26/09/2025

Jamie

Tried signing into Xbox live on my 360 and absolutely nothing 🙃

ReclaimerV8

@Garrison_LT @XboxSupport Since June for me

Dave Atkin

I payed for silent hill 2 about 4 hours or so ago and an other game n I can't get to them also can't access any other game I own

Reece Love

I can't download any games from the store, stuck on loading screen then error

ACM_Luke1998

@XboxSupport my game library wont load on my series x. Tried rebooting the console No issue with the internet as it works fine on my pc. any way to fix this please?

APeelAuthor

@XboxSupport unable to get access to over 100+ games I’ve purchased because they’re not showing & you haven’t acknowledged the issue

Dave Atkin

Bloody annoying ya pay for stuff but can't access it 23 pound a month it's a joke hopefully be sorted soon

EXhyVX

Having the same problem myself

Dave Atkin

Anyone having problems on Xbox I can't find any of my owned games and just payed for 2 game now silent hill 2 and an other and can not access them at all I literally have no games showing in my owned games library ? As of 15.40 today 21st

nathan_jac56169

@XboxSupport i serviced my xbox and its still broken i need a new one sent to me

salkatib

Getting 8015000A error when trying to download a profile onto my Xbox 360. @XboxSupport tried all steps available online. I believe this is a service outage or a hung service on your end.

escavadorabruta

Error 8015000A happening in my Xbox one when i try to play some Xbox 360 game @XboxSupport

justdrink0

@XboxSupport please fix the error 8015000A on xbox 360

Corrupteddiv

@DrtLmbrt @gruntdotapi It doesn't work like that. Even Xbox Live terms of use literally prohibits exploits and cheats from any game.

GMMXX50

@X1Titan @WindowsCentral ..... Wait a minute. Gamers griped and complained when PS3 was free as was PS2 before it. Everyone would rather pay $60/yr because of Xbox Live, that became the norm. PS then had a paid online service, but gave free games Xbox quickly followed with. Seriously?

420Emx

@D__Jnr it just says active with Xbox live same way you redeem every other Xbox code I presume, not sure why there’s an issue with it.

gork

@JohnDoe1490289 @nastiazik server delay? bro that was the go-to excuse for every laggy 12yo getting cooked on xbox live in 2012 get some new material lil bro you're recycling harder than china

MysterKleeen

@Johnny935115 @CODBO7Informer It's free on Xbox as long as you have Xbox live ultimate

BORGDNA

@Grok Are there any known current problems with Xbox Live/Network? Some functions aren’t working on mine it won’t let me open Xbox Store, All achievements page and it isn’t letting me play my music discs.

NikkiMcd25276

@XboxSupport I Nick McDonald am a disabled gamer & Xbox has been my lifeline for mental health. After a recent update, my Xbox One S stopped working & I can’t afford a new one. Please consider a goodwill replacement — it would mean the world. ? [email protected]

mickyVanDVenszn

@XboxSupport fm26 pc edition not working due to loading error, have seen few people with issue.

JustAcidity

@Syndicate I just can't even sign in to Xbox Live on PC. It's just frustrating ATM. I have been at it for about 3 hours now

adamxjw

@IamHeath_ getting the same problem, apparently xbox live issues causing it

Adam Crofts

Xbox party has been messing up for weeks now still no fix

James Smith

Trying to login to cloud service and keeps looking me out as soon as I log in but pc is logged in fine

explod

Everyone here is BRITISH

ReeceMartin1708

Trying to join Rust servers but nothing is showing but was playing on the game earlier this afternoon

Akoz4

anyone else still having issues? Xbox store is up and down for me constantly and i can't install any games

Boomtic Records

Doncaster diwn

Sean Millar

Im in scotland right next to glasgow where its at its worst early bed for me

BeamyNobleDrew

ireland

Sean Millar

Haha lucky you im still down what region are you

Sean Millar

I still cant get on to anything is there any more updates

BeamyNobleDrew

all has slowly just started coming back to me on the xbox series x in the last 5 mins

Dude

Cheers Ethen

Sean Millar

I cant even acces my full library or anything got an expensive paper weight

BeamyNobleDrew YT

i can access the microsoft store now

Steven

i cant buy the v buck for the Wednesday Addams bundle in Fortnite or anything else! The game store wont even load

Wayne lythe

Can't renew game pass now. So can't do anything

skynet

My games library won't show so I can't download anything

Wayne lythe

Go go go go go

Xbox Support

Hello, Some users are now able to get back online! According to statistics 11% of users that couldn't get online before are now able to. Our team will keep you updated! Thanks, Ethen. Xbox Support Staff.

Jason Alt

I’m back on now

Xbox Support

Hello @ash2342:disqus . I understand that you may think this account is a troll. We as a team a totally fine with that. All we intend to do i help users on the site. Thanks, Ethen. Xbox Support Staff.

BeamyNobleDrew YT

watch babestation with @waynelythe:disqus .....lol

BeamyNobleDrew YT

im just gonna play arma reforger

Sam Cornfield

Ive managed to start downloading it on game pass

lewis

i cant go to gta strip club

Steve Smith

It's kina working on mine I can c the store and some game pass stuff

BeamyNobleDrew YT

showing your age there mate

Wayne lythe

Gonna watch babestation

WindyPindy

anyone know when its gonna be up and running again? i need to play gta

Jaxon Horca

The gang is playing phasmaphobia without me rn cuz of the cloud gaming being down ):

Stuart Connal

Any one got a ps5 for sale

Dylan (Welcome Bot)

My condolences

Jason Alt

This ain’t fair now I have to play warzone

Jason Alt

He’s not really an Xbox support guy he trolling you lol

Dylan (Welcome Bot)

That's a fake account you melt

Dylan (Welcome Bot)

Agreed, it's pretty funny, but ironically the people falling for it is annoying to me for some reason. The actual dude posting the fake stuff, funny as hell. The people being tricked by it, kinda frustrating.

Dean Mullock

ive seen you put itll be up in 1-2 days, frustrating isnt the word xbox, I cant use my gta+ right now, and its going cost me millions in sell missions if it isnt up and running by tonight, how do you plan to compensate this because im fuming

Jason Alt

Yep I just ignore the little spacka found it funny with what he said though lol

Dylan (Welcome Bot)

A heads up to anyone who isn't using their brain: You are not talking to Xbox support, that's a fake account with one follower.

Leoaj

No way 🤣

Ceilidh

At least that something

Leoaj

WWtff?

ash2342

guys its a fake account

ash2342

its not xbox support

ash2342

it isnt xbox support ignore them

ash2342

look at your profile guys its a troll

ash2342

bro isnt xbox support

Dylan (Welcome Bot)

Hello completely unofficial account

Ceilidh

1-2 days!? That's bad, and I bet we wont be compensated for this!.

Leoaj

1-2 days ooo hell naaaaa

Dillan Iddon

same

Leoaj

Ps5 😯

Xbox Support

Hello @dillaniddon:disqus . We understand that it can be frustrating at times. They will be up within' 1 - 2 days. Thanks, Jayden. Xbox Support Staff.

Leoaj

Na its just gray

Dillan Iddon

bro j hurry up n do the servrs theres no way we pay this much money a month for ts to happen lowk might go to ps5

Xbox Support

Hello @disqus_oNIbtm6GNY:disqus . We understand that it can be frustrating at times. We are currently trying our hardest to get the servers back up. Thanks, Jayden. Xbox Support Staff.

Leoaj

Damn just wanna play with my mate