EA App

We haven't received many problem reports for EA App yet.

If EA App is down for you, you might be one of the first to encounter an outage - please consider checking back later. It's also possible that the issue is local or related to your internal network or system.

EA App reports

EA App is a gaming app store that sells and distributes games and enables online gaming. When EA App is down, login may not be working, users can't purchase or download games or online gaming through its servers is not available.

Reports about problems with EA App

star_shuz

07/10/2025, 11:24 PM

@Urbansimsyt Yes mine is broken so many reports of the ea app not being compatible with reshade/gshade

JBGood81

07/10/2025, 07:16 PM

@EASFCDirect Fix EA APP connection to servers are horrible

griffsuperstan

07/10/2025, 06:25 PM

@anadius you also might have to update ur game on the EA app first

Snowiii16

07/08/2025, 07:02 AM

Anyone having issues with the EA App?

_Seicchi

07/04/2025, 10:28 AM

@Se7enEuphorias I try not to buy it from EA app, it causes problems every time. I haven't tried it for a while.

shallap0kk

06/21/2025, 03:12 PM

@mtherfuct Can you open ea app cos I can’t and it keeps saying error

davimachaado

06/17/2025, 06:07 PM

@TheSimsDirect What about For Rent? Have you guys consider delisting it from th EA app until it's fixed?

EAHelp

06/12/2025, 05:00 PM

Hey Simmers, the EA app will be under maintenance from June 12 to July 10. During this time, you may not be able to add the Enchanted by Nature Expansion Pack to your Wishlist.

bouncyballgirl

06/12/2025, 04:50 PM

why is my ea app not working

kassieluthor

06/09/2025, 03:06 AM

? anyone else having problems with ea app

selenehikari

06/07/2025, 01:42 AM

i truly have no idea which level of dysfunction @EA app is on for the past week. play Sims 4, goes to Gallery to download households, tells me i can't be online bc of error (but i am already online downloading households), starts updating in the middle of my game

sunskissangel

05/30/2025, 08:53 PM

I’ve been trying to launch my game for AN HOUR NOW and I’ve seen NOBODY having that failed to log error from ea app I’m about to crash tf out.

oliverCAndersen

05/30/2025, 09:05 AM

@PIXX3L5 @EA_DICE I checked with the EA App team and they have received reports on this and are aware of the issues. The EA App is a completely different tool and team.

dommemente

05/29/2025, 02:25 PM

@savythatsimmer My ea app isnt letting me play offline so i had to update now my game is broken ?

Jla_n_Simmies

05/28/2025, 11:33 AM

@kittytrait Fr, it pisses me off like hell, everytime I open EA app i cancel the update and go offline

mike2020

05/25/2025, 02:05 PM

playing battlefront 2 all day yesterday take a break from it now the damn app wont even log me in says app failed to launch anything i do i cant get it to work

Lynge_Frederik

05/24/2025, 12:39 PM

Playing Battlefront 2 would go so hard right now if EA app wasn't required to play whilst also just not working at all

Dread7404

05/18/2025, 07:10 AM

Anyone else been feeling like 2042's hit reg has been even worse with the ea app being broken alot recently. I have a clip I'll post later where I shoot a dude 4 different times and none of my bullets register and they don't even count as no regs. They simply just don't exist

Carter

05/15/2025, 02:22 AM

yo let me get back to my battlefront stupid company

jimmy_box64135

05/15/2025, 01:26 AM

@EAHelp 5-14-2025 8:25 Chicago time. EA App shows me offline and unable to change to Online status. Trying to connect with others having the same issue.

LoneRangerGming

05/14/2025, 11:44 PM

@Respawn @PlayApex I get on and the EA app is toast. No friends loaded in, constant error issues.

Nuke_Volo

05/14/2025, 09:35 PM

@Respawn @PlayApex Ea app not working bruh. No one shows up on my friendslist can't play with no one

SpiritMusicorum

05/14/2025, 09:08 PM

@PlayApex @AlanMarston76 whatever fix was deployed now seems to have broken friends lists... Granted this seems to be the whole EA App too

aaronthorsens

05/09/2025, 09:13 PM

ea app not working i just want to play the sims

Puppy__Dom

05/01/2025, 08:46 PM

@YourAmyPie I had that same issue there are still some of the ea app files in your c drive which is causing that issue if you want help I can help you out

lemonsylimes

04/30/2025, 03:22 PM

@introvertedcatt hey. thank you so much for entering. the PC code is for the EA app or website. it's no problem at all. i will definitely be running more giveaways soon, plan on giving away 2-3 kits very soon. i hope you have a great day. ❤️❤️

JBGood81

04/28/2025, 10:00 PM

@EASFCDirect FIX EA APP SERVERS ON PC

MsMakabre

04/22/2025, 09:08 PM

Tried to repair EA App to see if I can get it to work so I can ya know actually access my freaking games. Still not working. Is this a widespread thing or am I just lucky?

msdarelle

04/17/2025, 03:37 PM

Is anybody else having issues with EA App ? The app stopped opening correctly and now my game won't launch at all ? I played 4hours ago !

da_moose

04/14/2025, 03:51 PM

@EAHelp my son's F1 24 (windows EA app) suddenly stopped working since your recent update. It seems to be quite common on your forums. I can't fix it. Any suggestions? All drivers are up-to-date

SamirSims2024

04/04/2025, 08:49 AM

Does anyone had ea app not working cos I’m currently re downloading the app

lovealthomas

03/25/2025, 10:01 PM

I’m getting a EC: 10005 error. How long will this take to resolve ? I just downloaded the EA app

gaybot4345

03/25/2025, 04:33 AM

ea is ahh

Courtney

03/25/2025, 04:17 AM

Guess who is never obtaining the Sims games through official purchasing channels from now on? Me and every other player that has spent hundreds of dollars through EA just to be punished for doing it the right way. Time to sail the seas it seems.

Courtney

03/25/2025, 04:13 AM

I'm going to crash out. I can't stand how much money I have paid to EA just to be 0/2 on being able to play this game that I supposedly own. I've had exactly two days this year that I've made time to play the Sims and both times the servers were down so my game was inaccessible behind an arbitrary login wall. And for what? So that "Emit" can harass me about something so I can get an ugly hat? I can't take the disrespect.

genx_simmer

03/23/2025, 01:02 AM

Is anyone able to access games in the EA App right now? Keep getting, "An error on our end caused launch to fail."

AyyyyyMiguel

03/20/2025, 06:46 PM

@EAHelp all my friends are showing offline on EA app, cannot join each other, Who did it? who unplugged the Friend online Cable over there? #fixitplease

sailorvenusjan

03/19/2025, 03:56 PM

@nymphoriiaa @DumplinSiims go offline! try putting the ea app offline it works for me

MINRATHOU

03/14/2025, 09:55 AM

okay clarification: i know to close the ea app thru task manager, that isnt working i have tried with the ea app open i have tried running through administrator

MINRATHOU

03/14/2025, 09:43 AM

hey chat does anyone know how to fix an issue where opening dai through frosty mod manager is just throwing me into the ea app and not launching the game <3 please i am desperate

zaysims_

03/14/2025, 09:36 AM

@homegrownsims You can get access! Just go offline on the ea app, open your game. Then go out of your game go back online on the ea app then connect to the gallery

_sarrenity

03/14/2025, 12:35 AM

@bgentlewme @bratrait go offline, load up the sims. once you’re in-game, open the EA app and go online. it should connect & the gallery should open. works for me every time!

emnagayama

03/11/2025, 06:38 PM

@kyklada wait a damn minute— my laptop is touchscreen and I have a pen that goes with it… I just realized how easy it will be to create tattoos on the sims ? but my ea app is lowkey broken rn and will not load my game </3

danicarusfall

03/07/2025, 02:11 AM

whats up with the ea app, now is always with these problems

deepestmoon0

03/05/2025, 11:20 PM

Ea app is not working and I’m trying to make a foster mom dammit!

ruby_titian

03/01/2025, 06:31 AM

@EAHelp EA app couldn’t connect to server problem, every time I try to purchase a new pack. It says restarting should fix it, but the bug is still there, I can’t buy a new single pack. Please provide some help, I’m out of my wits. Also I’ve cleared my cache files.

NyaBoyd1996

02/27/2025, 04:43 PM

Is anybody else's Sims 4 game not working when you try to launch it from the EA app.

niccdevv

02/27/2025, 02:28 AM

bruh my sims game keeps crashing. the ea app crashed twice while i was repairing it too and it still crashed after the repair i just wanna BUILD

anasimss

02/26/2025, 11:39 PM

@pixelwifesims you have to turn off your wifi, your ea app will be offline since there's no connection, open up the game that way and after it fully loads up, turn your wifi back on! the ea app will switch back online AND then you'll be able to load your gallery and claim the event rewards

alirose2020

02/26/2025, 03:11 AM

Just curious is anyone else having a problem with EA APP @EAHelp not connecting to the servers but then when it does it shows that you don't have any games in your library and you have to re- download them?

gingermalta

02/26/2025, 01:06 AM

@lunarsimsations If you play using the ea app, you can go offline and your game won’t update automatically.

Anichellesims

02/25/2025, 06:06 PM

I had to restart ea app for update to show up letting you know in case anyone else having issues

bluesidez

02/21/2025, 12:46 AM

Trying to update before the new update and EA app not working. IM GETTING PISSED OFF ????

Crosimmer

02/19/2025, 02:24 PM

@Socialmediabad4 What happens if you disconnect while EA App is open?

CosmicSylveon

02/16/2025, 06:07 AM

@LunarrRoses What issues are you having? Cause I finished my FNAF game and the EA app randomly pops up and it was disconnected from my internet

peachbumms

02/14/2025, 12:39 AM

My game crashed, I had to repair both ea app and sims and I’m stuck on an infinite loading screen ? everything’s fine

_manichulo

02/12/2025, 07:32 AM

is the EA app not working for anyone else or just me?

iKozlowz

02/12/2025, 03:04 AM

For anyone running into the issue with @PlayApex new season of untrusted system file GLOBALROOT\device\harddiskVolume1\program files\orgingames\apex\paks\win64\ui(01).dll) Do the following -> As a temporary workaround to the EA App crash you can navigate to where Apex is…

tohlejezatrest

02/11/2025, 09:24 PM

ea app not working again… at this point i’ll just get back into mortal kombat, since they obviously don’t want me to play the sims…

Vweiwet

02/08/2025, 09:14 PM

Is anyone else having issues with the EA app?

southernsimming

02/08/2025, 01:26 AM

so my EA app keeps saying it needs to restart and then I restart it but it never stops saying it needs an update...anyone having this issue?

DavidjRoy2

02/07/2025, 01:02 AM

Has any one had issue claiming the business chic kit ON EA app too code and no luck

_manichulo

02/06/2025, 07:24 AM

Anybody else EA app not working???

lex4685

02/05/2025, 07:17 PM

@EAHelp hi, are your servers down in Canada? Can’t access the EA app at all. Can’t load website either. My Ethernet connection is fine. EC10005 error code repeatedly even after 2 restarts

heart_bed_baby

02/04/2025, 01:27 PM

So did anyone work out how to fix the loading issue when trying to play Sims 1? Sims 2 works but Sims 1 I click to start it but it just opens the EA app... @EAHelp @TheSims #TheSims

BakingPeter

02/02/2025, 04:46 PM

@d0somethjng @TheSimCommunity Go to advanced launch options in the EA app and add -popupwindow it’ll launch it in borderless window. The error you’re getting has to do with full screen

jjongcopia

02/02/2025, 03:32 AM

@TheSimCommunity Sims 1: unable to even launch you just click the play button & it closes the EA app as if it’s about to start but the app opens back up again even after restarting ? there’s no error code or anything indicating why & I don’t even have Nvidia Sim 2: so far just the audio

Mvgxa

02/01/2025, 01:00 AM

@WisteriaaYT Mine returns to the ea app after a few minutes of play ://

WisteriaaYT

02/01/2025, 12:54 AM

Anyone having issues with Sims 1? Mine won’t open it immediately goes back to the EA app ?

santydriver44

01/31/2025, 09:58 PM

@_Kaguu @NeedforSpeed I have the same problem, 2 days ago it was working perfect, but since Yesterday it doesn't start, when I try to launch it, there Is a black screen, then it crashes and send me back to ea app

AcaciaBegley

01/31/2025, 09:17 PM

Is anyone else having issues with #thesims1? Can’t open it. Doesn’t matter what I do. It just opens the EA app, buffers, then closes without opening. I’m about to throw the laptop out of the window.

basedtweetsonly

01/31/2025, 05:22 PM

@Jamie_The_Gent @Pirat_Nation I've been playing and the EA App isn't required. It seems that the listing is incorrect.

yoigirl33

01/31/2025, 03:39 PM

Does anyone know what time The Sims 2 and The Sims 1 drops on the ea app??

angel_or_deviI

01/29/2025, 04:09 PM

im not updating my sims game after seeing how the update patch is making the ea app glitch ?❌

78thomasbahamas

01/29/2025, 02:06 PM

@phii_oda That was the EA app outage from yesterday

KalynurecPrimo

01/29/2025, 12:45 PM

@EASFCDirect still ec 10005 error in ea app.. plz fix it !

jorgesamorais

01/28/2025, 11:54 PM

@EAHelp the ea app is actually working for me rn and im playing ts4 and it's not crashing (at least for now)

CxllumVN

01/28/2025, 10:39 PM

@1Utred @1Utred apparently to the EA app i dont even own FC25. Multi-billion dollar company and they cant even get there app or servers working properly, its an utter joke!

Yasha

01/28/2025, 10:11 PM

It's days like I wish I didn't give them so much of my money.... All the support over 1K and I can't play when I have the free time.... and you wonder why people pirate the Sims....

EAHelp

01/28/2025, 09:40 PM

We're looking into issues affecting the EA app and will share an update as we learn more.

Rain

01/28/2025, 09:35 PM

they suck

Rain

01/28/2025, 09:35 PM

GIRL I JUST OMG IMA CRY

kassieluthor

01/28/2025, 09:34 PM

@NicoleHayes1998 i got ea app to load up finally but my games not showing only sims 4

Zauselli

01/28/2025, 09:31 PM

@Dianedsp1 @TheSimsDirect Is this still happening? I kinda dont want to update when so many simmers reporting ea app crashing and broken ?

joysopinions

01/28/2025, 09:30 PM

@Natalia_1373 It kept giving me the same error then it loaded but wouldn't show my sims. I went offline cause it let me and it let me play it. EA app still isn't working I just found a loophole I guess ???

Thomas

01/28/2025, 09:26 PM

This is a Gawt-Dam joke..... EFF you, EA

fberz1907

01/28/2025, 09:20 PM

@EAHelp why can't the EA app connect to servers? error code EC:10005? MY internet is working fine...

BradShort

01/28/2025, 09:13 PM

Wow @EAHelp EA app is down with EC:10005 error. So many pissed off users, but what surprised me more is how many of them are annoyed they can't play SIMS! @EAPlay

simsafierce

01/28/2025, 09:10 PM

I knew the EA app was broken, and I still tried to open it out of habit… FIX MY PHONE, FIX MY PHONE ?

Muzzlestick

01/28/2025, 09:08 PM

@EAHelp error code EC:10005 on launch of EA app- seems at least 1000 other people have just started experiencing this issue as well according to down detector. What’s going on?

Sogroovey

01/28/2025, 09:05 PM

Smh now why is the EA app not working

desiiplays

01/28/2025, 08:56 PM

MY EA APP IS NOT WORKING!!!

oklolnoob

01/28/2025, 08:54 PM

i hate you electronic arts.. let me play my damn game

zachlavender

01/28/2025, 08:51 PM

@EAHelp I understand you guys are a small indie company, but the EA App is not working. Error Code: 10005

kurokoMaroOn

01/28/2025, 08:50 PM

after a long day I just wanna play sims and now the ea app is not working I hate it here

FourteenToast2

01/28/2025, 08:50 PM

The EA app not working was not on my bingo card but it looks like I won’t be streaming cause I only wanna play sims rn and I can’t even get the app to launch ?

88ninis

01/28/2025, 08:47 PM

Oh the ea app not working is global fxxxxxxxk

LeonardoLocate3

01/28/2025, 08:37 PM

@EASFCDirect I can't open the EA APP from the PC, are the servers not working or is it my problem? I have to finish the weekend league which expires tomorrow morning.

Courtney

01/28/2025, 08:33 PM

This is truly the future. You can spend hundreds to purchase a game and somehow you still don't own the ability to play that game.

Kat McCarthy

01/28/2025, 08:31 PM

EA App cannot connect to servers. PC Restart, Cache cleanse, and other tips for restarting the app are not going to work--It's them, not you.

GetKiesh

01/28/2025, 08:31 PM

Is anyone having an issue launching the EA App? It’s telling me I’m not connected to the internet but I am! How can I resolve this?!

Courtney

01/28/2025, 08:31 PM

I really don't like that EA's only suggested option to communicate with support is through a nazi website. I would not like to encounter slurs and support nazis through ad revenue. It would be great if EA would provide a support option that doesn't require I do so.

scottash_

01/28/2025, 08:28 PM

@vividlumluxe @anadius sims update, but the ea app is broken so rn it’s pointless ?

VampiressAshley

01/28/2025, 08:28 PM

I was about to lose my mind thinking my app was broken...Can't even play offline

virgodiva_

01/28/2025, 08:27 PM

anyone else’s EA app not working? ??

honeyedsims

01/28/2025, 08:26 PM

Welp. Just found out servers are down for the ea app- time to play something else until the issue gets resolved.

Alex

01/28/2025, 08:25 PM

wanted to install some games but Server Down D:

Torobuck1246

01/28/2025, 08:22 PM

Anyone having problems with the EA app?

glogirlsims

01/28/2025, 08:18 PM

is anyone ea app also not working or is my laptop just being slow asf rn??

bandit96

01/28/2025, 08:17 PM

yeah if the app is being updated let players play offline

Courtney

01/28/2025, 08:16 PM

After months of wanting to play but having no time, I finally curated my schedule to give myself a mini-vacation to play the Sims this afternoon and EA just won't let me. I've paid hundreds of dollars to EA just to still not be able to play the game on the one afternoon I have free for the foreseeable future. Why are you keeping me from my own content?

Sheri Conrad

01/28/2025, 08:14 PM

Pretty sad when you have $1,000's of dollars invested in a game which requires an app to play said game and the app's servers are down. This is ridiculous.

OG3mz

01/28/2025, 08:14 PM

Soz guys, there will be no It Takes Two stream tonight. as i can't log in to my @EA app!

gothicsimmer

01/28/2025, 08:11 PM

so annoying wanting to play sims and getting told failed to connect or couldn't connect to servers. Really ea? i wanted to buy new dlc too... ya'll slacking holy..

gothicsimmer

01/28/2025, 08:10 PM

me too

DOTSAdam

01/28/2025, 08:10 PM

@EAHelp you guys doing okay there? EA app not working at all

simplychelsea24

01/28/2025, 08:10 PM

Is anyone else having issues with the EA app? mine won't load, it keeps crashing out.

TheeSimmiekive

01/28/2025, 08:07 PM

@simphobic It was for their anniversary from what i've been seeing because that update just appeared today. Then suddenly my EA app crashed, and servers are down.

iumasora

01/28/2025, 08:03 PM

Anyone else getting error code 10005 from the EA app?

JaggyPuss

01/28/2025, 08:03 PM

@EAHelp anything happening with the EA App server issues? Can't start EAFC 25 on PC due to app not connecting to the server.

deydashahril

01/28/2025, 08:01 PM

What’s wrong with this whole EA App error… We just wanna play The Sims ?? @EAHelp

Hama Jaff

01/28/2025, 08:01 PM

I'm getting a "failed to log in" error

TheeSimmiekive

01/28/2025, 08:00 PM

The EA App is pissing me off because wtf is happening? It's giving me an error code. Can't open the EA app or my damn game.....HELLO?!?

Doodlepop298

01/28/2025, 07:54 PM

I'm getting a "failed to log in" error

kaiiserowa

01/27/2025, 04:32 PM

@VTMENTZCOAT Goodddd, I’m trying to fix the ea app because something is broken again ? wbuuu

ToastieSims

01/22/2025, 05:56 PM

Realising I was duped into updating my game cause my game reset my graphics settings and enabled laptop mode and I thought it was texture error due to the ea app updating ??????

blellag0th

01/19/2025, 05:50 PM

EA app i hate u forcing me to update although ive been offline bc u forget im offline and ignore me not checking for auto updates

partynextsimmer

01/15/2025, 12:03 AM

I cant update the game bc the option to update isn’t showing up, anyone have this issue with the EA App? Im on a mac

Daniela Mardones

01/14/2025, 10:20 AM

why does the Sims 3 need an update? i clicked it and it just took me to the error page?? "500 blah blah blah-" are they working on fixing this? im so lost rn is my EA broken??

plumfrogVic

01/13/2025, 07:03 PM

@TheSims Please help why is there a random required update for The Sims 3 on the EA app? I am scared to hit the button if it is a glitch ?I am on patch 1.69 so

plumfrogVic

01/13/2025, 06:55 PM

Why does The Sims 3 have an "update required" for me on the EA App? I am so confused if it's a glitch or if something is happening ??

cvphead

01/12/2025, 12:28 AM

is the ea app not working for anyone else

TheFatBaptist

01/07/2025, 01:04 PM

@gen_malone @jackofallgames7 Mine’s not! ☹️ EA app says I’m up-to-date too. My problem is either a mod, or the fix isn’t for existing saves?

brownsugaaaaaaa

01/05/2025, 03:17 PM

for all my simmers on a MacBook, is yalls ea app not opening and working? mine just stopped working after Dec 30th and i have tried troubleshooting but still nothing? someone HELPPPPP

watcher111112

12/29/2024, 08:42 PM

@Miss4LeafClover It just doesn't load. Process stop at EA app

lila_the_gamer

12/29/2024, 06:42 PM

Had a connection failure during my purchase on the ea app?

miutokis

12/29/2024, 12:25 PM

downloaded new cc and the ea app is not working nice

ExePuriko

12/27/2024, 04:21 PM

can someone help me please, my sims game isn't launching, the EA app says its launching from another app but it isn't, it's been doing that for 3 days now and my cracked game is working without issues

komorebikisetsu

12/26/2024, 11:50 PM

my sims game won't work ? ea app won't open omg...

komorebikisetsu

12/26/2024, 08:19 PM

ea app was not working so i gave up

Crows247

12/26/2024, 06:26 PM

I’ve been trying for 2 days to download the EA app on my laptop and it’s not working, I need help

anasimss

12/24/2024, 02:21 PM

@Fashion_Simsta you actually can!! open up your game offline, then when it fully loads on the main menu, open the ea app, click go online and you'll be able to access your online gallery without having to update the game!

henry_novi16945

12/18/2024, 01:35 PM

@TheSimsDirect hi can somebody help me my game is completely broken. I have deleted and re-downloaded the EA app. Also, I have deleted my game and re-downloaded three times now but every time I try to load it, it keeps getting kicked out of the game.

CantDo1tLikeM3

12/17/2024, 06:00 PM

@NVIDIAGFN when I try to open apex legends with the ea app it gives me error code 0XC0270003

southernsimming

12/17/2024, 03:57 PM

anyone else's EA app being dumb? It says I have an update so I restart the app but then I get an error. If I try opening the sims without updating, it says my video card doesn't support it

weiyingly

12/14/2024, 02:53 PM

I’m so pissed and ready to cry like idk what to do anymore. It worked in August or so and now nothing on the ea app works. None of my games. I had 3 sims and one other game and NONE are working

APlaysTheSims

12/14/2024, 02:12 PM

@AmeliaaSimss_ When I had this issue I had to update my drivers and put -dx11 in my EA app and everything worked perfectly fine after that. I believe you’re able to add -dx11 in the text box when you hit manage on the game. Hopefully this helps ??

softle0

12/12/2024, 04:23 PM

I downloaded a bunch of cc today and my game won’t open ?? and it doesn’t even show any error code, it just opens the ea app again ?? now I have to figure out which cc is broken lol

XAdamJEsquivelX

12/10/2024, 06:22 PM

The EA App makes me sign in everytime I open the app even though I have "Keep Me Signed In" checked, anyone else having that issue?

heydarriel

12/03/2024, 09:00 PM

@YaShortyJordie nooo ? i usually load up my EA app, click on the Sims so it brings me to the page that has hours played and everything, and then go offline in the app/turn off my wifi. that didn’t work for you ?

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