Messenger

We haven't received many problem reports for Messenger yet.

If Messenger is down for you, you might be one of the first to encounter an outage - please consider checking back later. It's also possible that the issue is local or related to your internal network or system.

Messenger reports

Messenger is a messaging service that lets users send and receive messages and is offered by Meta. The platform was previously known as Facebook Messenger. When Messenger is down, login might not be working, users may be unable to send or receive messages or they get general errors such as server connection error.

Reports about problems with Messenger

Jackie Barroso

05/02/2025, 10:44 PM

Won't send my texts. Keeps saying sending

Kelly

05/02/2025, 08:04 PM

I can’t send payments for some reason. Always something.

VirginExp

05/02/2025, 02:51 PM

@lucy_henderson You can send us a message on Facebook messenger as well.

Courtney Cowan

05/02/2025, 12:56 PM

I am.

Courtney Cowan

05/02/2025, 12:56 PM

Cant accept payment.

Charity

05/02/2025, 12:16 AM

Anyone else having issues with sending and receiving payments?

BreezeAirways

05/01/2025, 11:04 AM

@stacyjtooke Please reach out through text (501)-273-3931, or Facebook Messenger. We'll connect over there after a few automated questions.

missmissteapot

04/30/2025, 10:26 AM

@Hyperoptic I have already and on Facebook messenger and by phone. We have had no service for over a week.

davefontenot

04/30/2025, 02:58 AM

does anyone at fb actually even know that facebook messenger is broken? and has been for weeks now...

SueCartwright1

04/30/2025, 02:55 AM

Hi @Telstra I've currently been on hold to seek support on my Bigpond outage for more than two hours. This is after already trying your website chatbot and your FB messenger.

CorMate101

04/29/2025, 04:52 PM

@StarbucksUK hi I have messaged multiple times since 21st April, I’ve now submitted a complaint on your website and tried to contact you through Facebook messenger, is there any reason why I am being ignored because I can see other people posting for help but not me?

paulouism

04/24/2025, 01:15 AM

@PLDT_Cares This is frustrating. Even your “customer care” in FB messenger isn’t working

biggreencoach

04/22/2025, 09:08 AM

@Gavin_F_Brewis Hi Gavin, we've messaged you via Facebook messenger. Hopefully we can get your query resolved soon! Apologies for the delay in response.

ckaryas

04/19/2025, 12:55 PM

Are you referring me to fb messenger as well? I have sent several messages, a lot of ticket generated, but issue has not been resolved. Up to now no internet!

Katiee Westson

04/16/2025, 12:20 PM

ACCESS_REPORTT

92AqifK

04/15/2025, 06:46 PM

@EDI_Airport hi, is your Facebook messenger for live flight updates not working properly?

nvstalgiaa

04/15/2025, 11:37 AM

facebook messenger app just stopped working for me, i can't send any message, the active status is messing around, i can't check archive/settings/spam literally nothing works. does anyone have the same issue? or maybe spmebody knows how to fix it?

Vitality_UK

04/15/2025, 08:48 AM

@Graeme24 Hi there. We can address all concerns on our WhatsApp on 0161 884 4689. We can also help over on Facebook Messenger, or by giving us a call on 0345 602 3523. Thanks

nytevs

04/12/2025, 10:25 PM

@SKYserves No internet since 11PM last night!!! Your fb messenger bot took 3 hrs to reply when we were asleep. Pls fix ASAP !!!

Jennifer L. Brewer

04/08/2025, 04:39 PM

Is Messenger ever NOT having problems?

Alessia peletti

04/08/2025, 06:49 AM

After reading so many evaluations and comments about "ACCESREPORTT"On/.telegranm/., I had to contact. I never imagined that I would receive my account.

04/08/2025, 12:17 AM

I keep getting "Something went wrong. Please try again." messages when I send messages. App is updated, internet connection is good, not sure what's going on.

josh youngs

04/07/2025, 12:55 AM

Messager isn't allowing me to open links to external websites.

PLDT_Cares

04/05/2025, 09:41 AM

@mrzlanglh Hi @mrzlanglh! We're sorry for the trouble. Please try our other channels to reach our billing team: PLDT Home app, Facebook Messenger, or Twitter. We're here to help!

sylviafrancis

04/03/2025, 10:04 PM

@Talabat i’ve sent on Facebook messenger and no answer. I have an issue, an amount has been deducted and no sign of an order on App.

misscw77

03/31/2025, 05:57 PM

@StarbucksUK I was asked to reply to you on Facebook messenger 4 days ago about a refund because you double charged me, I still haven’t had said refund nor have I had anymore communication? This is appalling customer service, if you can call it that because there is NO service!

Mahmoud

03/30/2025, 08:14 AM

Facebook messenger is shutting down after opening , i faced this issue yesterday and still the same issue till now

Jeanne Fritts

03/29/2025, 05:38 PM

Messenger is still down, and this site says no issues. Not just me, as I’ve checked with others - definitely issues.

Jeanne Fritts

03/29/2025, 05:07 AM

FB Messenger is definitely down. Nothing showing at all - just the logo on the screen. Can’t send or receive.

othermeeeeee

03/28/2025, 10:17 PM

@SMARTCares What if I don't have a facebook messenger? How to report a problem?

thomas ward

03/27/2025, 10:25 AM

bs fb messenger not showing contacts this page sucks say no problems

Skeeter

03/26/2025, 07:48 PM

Not showing contacts.

Anoop Shrestha

03/26/2025, 06:30 PM

My app isnt working. Keeps getting logged out on its own. Its working fine on browser though. Anyone else facing the same issue.

ParanoidPunky

03/26/2025, 03:00 PM

Anyone else having issues with @facebook messenger sending money? It stays frozen on the "processing" screen.

utcyw75jvr

03/26/2025, 01:28 PM

The most pressing issues for me are Proton Mail and WhatsApp not staying connected between launches. Then there is Facebook Messenger asking to upgrade the browser version so it can use end-to-end encryption.

bubblychiq21

03/23/2025, 02:45 AM

ugh it really pisses me off that we have a manager gc on fb messenger and poeple would chat work related issues there even on sunday

Joshua Haglund

03/22/2025, 11:33 PM

They parsing your data, messages, etc... for their LLM and the NSA. :)

airplanegirlph

03/22/2025, 09:56 AM

Hello, @CebuPacificAir . Is your Customer Service channel only via Facebook Messenger? No option for a call with your agents? I have a bit of a problem with my booking this month, after receiving a flight cancellation email just now. Thank you!

Hunnie Bee

03/21/2025, 08:37 PM

SSame Here...haven't been able to use it all day!!!

F L A W S

03/21/2025, 07:58 PM

Has it come back on? Same is happening with my mother. Messages, calls, and videos cannot be viewed

Phaze Reloaded

03/21/2025, 05:40 PM

All my messages got erased this morning at 3am

_victoriawai_

03/21/2025, 03:54 PM

Seriously just because it is not a common error @nxcare do not believe that their @nationalexpress app charged me before I could cancel the order. FB messenger is fun today with them

Julie Galloway

03/21/2025, 02:38 PM

FB Messenger shuts down shortly after opening 3/21/25 6:30 am

Morgs047

03/21/2025, 12:03 PM

@_bxston I think Facebook Messenger is having problems.. or you might need to update it.. otherwise I dunno ??‍♂️

AnnCordes

03/20/2025, 11:57 AM

Is anyone else having issues with Facebook messenger this morning?

madebayo

03/19/2025, 05:28 AM

@SamsungMobileUS your phones are entirely too expensive for them to have chronic operating issues. Especially with FB messenger.

Marleen Tauer Hartjes

03/17/2025, 01:07 PM

Notbtrcievong messages from aistralia. Any issur

LiveSmart

03/17/2025, 07:50 AM

@Elytist4 Hi @Elytist4. We understand your frustration. Many users may be experiencing connectivity issues. Don't worry, we will help you with this. Please get in touch with us via Smart Communications Facebook Messenger. Simply select "Help" in the menu then click Report a Problem.

mrdiyMY

03/17/2025, 02:28 AM

@leeAnnJoon25 Hi, we truly apologize for the unpleasant experience you had. This is not what we want our customers to go through. Please tell us more about the issue you're experiencing through Facebook Messenger or call our Careline at 03-8961 1338. Our Customer Service representative will…

Harry Barany

03/15/2025, 05:22 PM

it’s not working

Harry Barany

03/15/2025, 05:22 PM

Messenger is down

krystie27

03/13/2025, 06:35 PM

@elonmusk Sharing posts through Facebook messenger is still not working since the hack the other day. It works sharing through text now but still not for messenger. Just shows can’t open

Sheepfarm44

03/11/2025, 01:52 PM

@k_ovfefe2 The search function isn't working for me. Any links shared through FB messenger won't work either. ?

Jennifer L. Brewer

03/11/2025, 02:44 AM

Oh please, Messenger ALWAYS has problems.

Sandra22288

03/11/2025, 01:00 AM

I have a chat group on FB MESSENGER for a few years. We often share X Posts. Today, any shared X Posts are not opening. Is anyone else having this problem? I am able to share via text messages, but not my Chat Group. ?????

BarbiG_tea

03/11/2025, 12:48 AM

I am able to get on X but not able to share from Facebook Messenger. Anyone else having that issue still?

LenBaetiong

03/09/2025, 07:27 AM

@ConvergeSupport I have been trying to reach you in all your support channels and no one is trying to help me. We have no connectivity since Friday 10 PM. Your gofiber support is not working as well. I tried your fb messenger and twitter messaging as well and no one is helping,

Shrimpman94

03/09/2025, 03:55 AM

@TheEbonyMaw Facebook messenger perhaps? My parents and grandmother use it pretty religiously and they're all relatively tech illiterate.

EFrancis65309

03/08/2025, 03:53 PM

@adaora_crypto Thank you coach this helped. Please my coach I dropped a DM on your Facebook messenger.

Deathscythe1287

03/08/2025, 07:42 AM

@TheEbonyMaw You can use Facebook Messenger video chat

mortemvertias

03/08/2025, 06:20 AM

@TheEbonyMaw Facebook Messenger video calls are pretty decent. We use them to talk to grandparents who have iPhones.

Sam_1443

03/08/2025, 05:08 AM

@TheEbonyMaw Facebook messenger does video calls, any phone/tablet will work

SoggyBEsquire

03/08/2025, 04:33 AM

@TheEbonyMaw facebook messenger or Whatsapp

ForbiddenZach

03/08/2025, 04:27 AM

@TheEbonyMaw Facebook messenger. Can do audio and video calls, works pretty good depending on WiFi, very easy for the olds.

Zemeo_

03/08/2025, 03:27 AM

@TheEbonyMaw Just Facebook messenger app

night_reikan

03/08/2025, 01:38 AM

@ConvergeSupport 2 days of intermittent internet. No reply in X chat, no reply in Facebook messenger, been queing in your hotline for the last 30 minutes. Need better customer service. #experienceconverge #converge

night_reikan

03/08/2025, 01:37 AM

@ConvergeSupport 2 days of intermittent internet. No reply in X chat, no reply in Facebook messenger, been queing in your hotline for the last 30 minutes. Need better customer service.

LiyanaLdsm

03/07/2025, 04:33 AM

@PLDT_Cares We have no internet and your CS in the fb messenger app is not working properly

Debbie F.

03/07/2025, 01:56 AM

Can't use emojis to comment on a post. Can't reply on the Messenger app - my posts are sitting there, "sending". I am able to use Messenger via Facebook dot com on my computer. My Messenger app just went thru an update today, too! Central NJ, using Samsung s10+

Benny

03/06/2025, 11:47 PM

I can't send messages.

KitsuneRen01

03/06/2025, 03:34 AM

@ConvergeSupport i directed message both in x and in facebook messenger still no reply balut tondo area no internet connection update please

asislearning

03/05/2025, 12:27 PM

@ConvergeSupport am still waiting for a reply to my PM in X (swnr before 7am Mar 5) and in FB messenger. Our internet has been down since 3PM of March 4. This is the longest outage we've experienced. Anyone in Proj 3 area experiencing the same?

Joseph Westbrook Sr

03/05/2025, 08:49 AM

Mine doesn't show anyone active

jimmysofat6864

03/05/2025, 04:43 AM

Can't view messages on web for some reason.

Observing U

03/04/2025, 09:05 PM

I can't access my Inbox on my pages nor can I send messages to individuals from my personal profile. It just does nothing, no error message nothing. I've refreshed my chrome browser and rebooted the computer, still I can't see any messages anywhere for Messenger.

Vincent van gay

03/04/2025, 06:23 AM

Okay we have blue icon but not working app???? Whats more important??? From hungary I cant send a message or recive

jude_upm

03/04/2025, 01:57 AM

@ConvergeSupport no one is answering click to call, FB messenger, and your hotline says "all lines are busy now". So, how do I reach you real time?? No internet and I need to work.

joanbunyi

03/03/2025, 12:33 AM

@PLDT_Cares i sent you dms multiple times.. Your fb messenger for tech support or fixing internet connection does not work! Please check your dm.. We have no internet connection since February 4. Thank you

Kendall Falk

03/01/2025, 11:53 PM

I can’t even log in it just says continue as. And I click it and it keeps going back to continue as my login.

Jennifer L. Brewer

03/01/2025, 05:02 PM

Stop saying Messenger isn't having problems. MESSENGER IS ALWAYS HAVING PROBLEMS. IT NEVER RUNS LIKE IT'S SUPPOSED TO.

NewsNew97351204

02/28/2025, 06:15 PM

BREAKING NEWS Facebook Messenger is down worldwide as users report issues with app and website Facebook Messenger is down across the world as users report issues with the app and website. Downdetector, a site that monitors online outages, shows issues hit the Meta-owned…

Kushal Jamarkattel

02/28/2025, 03:54 PM

yesyes

Little Miss J

02/28/2025, 03:53 PM

Yup. My first message sent with no problem but the second message is stuck on "sending" from the iPhone app 🤦‍♀️

Samantha Magistrale

02/28/2025, 03:50 PM

anyone else stuck on messages "sending" from laptop and cell/app?

ryan gutro

02/28/2025, 05:45 AM

Mine are as well this is bad for business

ryan gutro

02/28/2025, 05:28 AM

Let's fix these apps

ryan gutro

02/28/2025, 05:17 AM

See you in court Suckerberg

AdreEliseo55086

02/27/2025, 01:41 PM

@PLDT_Cares Pldt Home on FB Messenger service is not working, cannot connect to your agent. Red LOS light blinking again. Help please.

Christopher Hoye

02/27/2025, 06:58 AM

Messages stuck on "sending" for the last 5 minutes. All other online apps are functioning

katyjon

02/26/2025, 05:40 PM

Has Facebook messenger been hacked? 1. It's not working and 2. The icon seems to have gone Back to the Future, well past, purple to OG blue!

Rosana Carmonario

02/26/2025, 05:40 PM

My message is not working from my laptop only from my cellphone. It was fine until now.

thingos2745

02/26/2025, 05:37 PM

cant load messages

lindseylei

02/26/2025, 05:37 PM

Messenger won't open on my PC from the website

Marilynn Peet

02/26/2025, 05:29 PM

desk top not working

Devil's advocate

02/26/2025, 05:26 PM

messenger app on desktop not working

Annalisa Petrowski

02/26/2025, 05:23 PM

messenger not loading on website

aeronsads

02/26/2025, 02:36 PM

Is PLDT having issue? We lost the PON on our router, tried reaching out to them in their FB Messenger said "they're experiencing technical difficulties we'll get back to you in a few minutes" More than an hour later there still no update. @PLDT_Cares

DeschainRo

02/26/2025, 12:38 AM

@SW_Celebration many of us have still not received our unique codes for pins for SWC25. Can you please rectify this issue? And check your email inbox and/or FB messenger.

Mikehb1989

02/24/2025, 10:21 PM

Facebook Messenger doesn't work at all anymore ?

Jennifer L. Brewer

02/22/2025, 06:14 PM

It's working OK on my phone, but it won't load all the way on my desktop.

Jennifer L. Brewer

02/22/2025, 05:49 PM

Messenger SUCKS. FB had a perfectly good chat function to begin with, they did NOT need Messenger.

Varuruoom_szk22

02/22/2025, 01:54 PM

why is the FB messenger not working

MothershipNZ

02/22/2025, 06:49 AM

@2degreesmobile I’ve been communicating via Facebook Messenger. I’d call, but apparently you’ve closed your queue entirely, because customer services are too busy. So we can’t actually get hold of you at all. Insane.

ToniDolphin

02/21/2025, 06:39 PM

Fb Messenger doesn't load on desktop !

CiaoBella1226

02/21/2025, 05:36 AM

Anyone else experiencing @facebook messenger glitching out? I’ve already restarted my phone & that did not fix the issue ?

Jeff Nielson

02/21/2025, 03:25 AM

I can login to Facebook and use the chat there just fine. It's just running the stand alone Messenger app which really sucks now, every since it changed. I think it changed owners because links always open in MS Edge on my PC. That really messes up everything in ways it would take too long to explain here!

Debbie

02/20/2025, 04:27 PM

Facebook messenger text and pictures missing when shared

nikhilantao

02/20/2025, 08:46 AM

@enjoyGLOBE globe fiber down! LOS light lit up on our router and fb messenger customer service bot isn’t able to provide any acknowledgment of raising the incident. Please help us get our internet back up here in Davao!

Jellal

02/18/2025, 07:21 AM

For some reason when I tried to text someone it says delivered but it never gets seen keep in mind the person is online but when I text it just says delivered. Even if I spammed I am not sure if it's a problem but it seems like it to me.

afishinauto

02/18/2025, 12:11 AM

.@beeper having issues with FB Messenger chats not showing... Android. Up to date app.

JohnBJustice

02/17/2025, 06:14 PM

@DollarShaveClub I have an issue with an order and cannot seem to get an answer from the chat or Facebook messenger

aucommissionss

02/16/2025, 11:55 AM

@__jamdump interested! can help u w/ all the process po and can transact thru fb messenger!

ryan gutro

02/15/2025, 12:17 AM

Says "can't deliver user unavailable" despite the fact that I'm friends with the person I'm trying to reach FIX THIS FASCISTBOOK

Bob

02/14/2025, 02:34 PM

Messenger is down in Las Vegas, Nevada. Ugh.

Jackie Barroso

02/12/2025, 04:57 PM

Some of my old picture messages i have send said i have deleted them before send but i certainly didnt deleted them.

Jackie Barroso

02/12/2025, 04:54 PM

I am also experiencing that and its getting annoying they have to fix this bug

Jean in TN

02/11/2025, 08:07 AM

Is it still working on the tablet? Mine wouldn't send at all on the laptop and sent very slowly over the phone. I didn't try my iPad. But my friend and I were about finished chatting, anyway. We said our goodnights via iMessage texts.

thingos2745

02/11/2025, 08:06 AM

Cant sent

Chelsea

02/11/2025, 08:00 AM

I can barely send messages. And when they do send it takes forever.

Brandon Prince

02/11/2025, 07:57 AM

Also unable to make or receive video calls

LimSimDim

02/11/2025, 07:57 AM

It appears that Messenger is currently experiencing issues and is unable to send messages. This has been ongoing for approximately an hour.

Lasha

02/11/2025, 07:43 AM

my messenger doesn't send or sends it very late just now

Samantha Lynn

02/11/2025, 07:43 AM

same issue as well!! I found it weird! luckily I have messenger on my tablet

Jean in TN

02/11/2025, 07:38 AM

My messages stopped sending on my laptop. I was receiving Messages on my phone but had to close & reopen my laptop browser before the messages would show up there. The unsent messages were still unsent. There was an error message saying "couldn't send." I tried a different browser but it still didn't work. I went to my phone and sent messages from there but they were extremely slow to go through. I connected laptop to phone via hotspot and messages still wouldn't send on laptop. So it wasn't my internet. Besides, web pages were still loading ok and even Facebook seemed to be ok. So it's something wrong with Messenger.

warren

02/11/2025, 01:36 AM

Some of my previous image messages show that I have deleted the image. But I haven't. This is common with multiple chats

Jennifer L. Brewer

02/09/2025, 04:26 PM

Facebook had a perfectly good chat function before Messenger ever existed. There was ZERO reason to change it. MESSENGER SUCKS.

aw_ash

02/08/2025, 01:37 PM

@MercedesBenz So yesterday u said message private on fb messenger you don’t bother to replay I now you don’t want world now that mercdes as company is failure brand there dealerships are worse in world only money grabbing from customers

BreezeAirways

02/08/2025, 12:02 PM

@chadovich_ @chadovich, If you're having trouble with our app, please reach out to our Guest Empowerment Team where we can help troubleshoot the errors you may be receiving. Our Team Members may be reached through SMS at (501) 273-3931 or through Facebook Messenger.

Mrs Darlington

02/07/2025, 07:41 PM

Messages are delayed in sending and being received to the person I’m sending to and well as their messages are not received to me, I got screenshots to my sms showing me that

junniewave

02/07/2025, 12:54 AM

@PLDT_Cares our PLDT Home wifi 5G connection is not working. Load is recently renewed for the month and signal is working but still no internet. All lights are blue. Your fb messenger is in bot and no help at all.

ryan gutro

02/05/2025, 06:50 PM

This app sucks every other day there's a major problem with it Mark Suckerberg is now known as Mr. Malware

AkintoyeFasae

02/05/2025, 11:58 AM

@access_arm I have sent message to your DM, mail and even on fb messenger yet issue not resolved. I just still imagine how long to get pension contribution credited. it is too bad.

🧪🅱🅴🅰🅺🅴🆁🧪

02/05/2025, 01:10 AM

I am unable to send messages. All sit in the status of "Sending".

Jackie Barroso

02/04/2025, 12:08 AM

It wont let me see past links i send to firends and showing me only past pictures i send and not the current ones i have send. Messenger is broken

Jennifer L. Brewer

02/03/2025, 02:44 PM

I don't care what it "indicates," THERE ARE PROBLEMS WITH MESSENGER.

John kohn

02/02/2025, 11:47 PM

Bro i don't need contact even i press not now multiple times i even use auto clicker and i still cannot access to my account

aylene_bt

02/02/2025, 04:56 AM

@PLDT_Cares This is to report no connection for 4 days. Customer service hotline is unreliable as well as another social media channel to report a complaint such as FB messenger and via text. Kindly attend asap.

ryan gutro

02/01/2025, 03:34 AM

It's ridiculous like what the hell is wrong with them and Mark Suckerberg?

Syed Asif Ahmed

01/31/2025, 07:49 AM

i have the same problem while using on WiFi. Is that so?

Syed Asif Ahmed

01/31/2025, 07:46 AM

I can't use messenger on wifi network. but using through mobile data is fully ok. Is there anyone who is facing the same problem?

ryan gutro

01/30/2025, 06:50 PM

Because Disqus is Nazi

1234

01/30/2025, 01:41 PM

My comment about messenger issues got again removed, does anyone know WHY??

B0n_saisai

01/28/2025, 09:14 AM

@PLDT_Cares fb messenger is currently down according to your bot. Pls advise status when lines will be back. We don't have internet since this morning. No advisory of system maintenance.

1234

01/27/2025, 08:13 PM

Why was my comment marked as spam??

duckzuker

01/26/2025, 03:23 AM

I lost 2 community chats in the facebook group, if anyone has this please send me a message :(

Richard Jefferies

01/25/2025, 01:19 AM

anyone seeing a problem with Android messenger

sora the snow wolf

01/24/2025, 07:53 AM

I was talking with my friend and the chat won't load at all. I just get a white screen

ryan gutro

01/23/2025, 08:49 PM

Suckerberg is an idiot

Mr. Unicorn

01/23/2025, 06:11 PM

it has logged me out for no reason

ryan gutro

01/22/2025, 06:56 PM

This is ridiculous now we're getting "Waiting for network" fix the nonsense Suckerberg

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