Uber Eats

We haven't received many problem reports for Uber Eats yet.

If Uber Eats is down for you, you might be one of the first to encounter an outage - please consider checking back later. It's also possible that the issue is local or related to your internal network or system.

Uber Eats reports

Uber Eats is a delivery service. When Uber Eats is down, parcel tracking may not be working, or users are unable to log in.

Reports about problems with Uber Eats

Albert Holston

I can't see my Uber earnings per trip and The app keeps giving me the error too many redirects and as I'm trying to check for the Uber earnings on the website I can't log in to the website it's like a loop I have already cleared Google Chrome cache I've restarted and uninstalled and reinstalled and I'm convinced right now that this is on Uber's server side somewhere and it needs to be fixed

A.B.

no breakfast today.

Sam

Tried Uber Eats since Doordash is down, but this is too?! Guess I'll stay hungry lmao

Sheek

Uber and doordash are both DOWN. what's going on??!!!

Joe Schneider

Be On THE LOOKOUT For CUSTOMERS THAT WILL TIP YOU TAKE BACK THEIR TIP THIS SHOULD BE THEFT AND STEALING OF YOUR MONEY .

Joe Schneider

My pay has not yet shown up after doing 4 deliveries.

Steve

My liquor store cannot process orders, get your s--t right UBER

Joe Schneider

I now know some of my customers are tip batting me aka they have the so called right of 24 hrs to make their tip adjustments I am negative 9.53 from after being tip batted and finally figuring out why every now and then I end up in the negative the very next day after instant payout it is called tip batting be careful all you Uber drivers or we can go on STRIKE over this .

Samuel

The app is not even letting me put my cards on there or use my credit to get food delivered.

poopdetector

trying to order full used diapers and my uber wont deliver it to me?

fartblaster

wont let me order any fecal related products?

Jeremy

Uber Eats not working at all in New Orleans for about an hour now. Solid connection, cleared cache, restarted phone uninstalled app, tried everything. Screens just freeze; can't order or put items into a cart.

Fabian Pena

Trying to order my food but the app looks down

disqus_C3TT5OmJtd

works now

Bill Gates

I just want house of bagels for me and my brother we are soooo hungry ;-; :(((((

Carole Lee

seems to be working again

Mr. Santana

Down in Dominican Republic not working

Yana Sh

I thought it’s just me I was scared I got banned from ordering lol. But yeah it’s down in SC can’t order sht(((

kiri

Website down in Canajoharie NY

Sirenmoth

App not working 😕 I just want my zaxbys 😩

Julie

App and website both down in Halifax NS

lol

app down near vegas, i just want cafe rio 😭👎👎👎👎👎👎

Nancy Dominguez

not working in Miami FL.. neither the app nor website

Julie

Same here, Halifax NS

Bruce Eliot Somerville II

App not working. Nashville, TN

blaqeye10

App and website are not working in Everett, WA

Jennifer Rae Stevens

Haven't been able to cashout for 5 days. Uber Eats says im not the only driver having this issue. Anyone else having this issue? My account is fine had them check 10 times. Reinstalled like 20 times. Support says its on their end but no details of course given nor a timeliness.

S B

It's dead this week!

Albert Holston

Uber Eats is down for me, I can't cancel my order It's taken forever and I can't seem to get a hold of anyone at customer support

Clifford Nations

Is ubereats offline right now in wood county bc they took my damn money and Ive been waiting on my groceries for 2 hours now!!

S B

Dead for anyone?

Kera Demarest

Went to order food and was told credit card cant be processed. Yet I can buy a movie ticket.

S B

Is it dead for y'all this week?

_ImJustTy

Ubereats driver support is terrible! I typed out my issue before reaching out to them in regard to my 3 cancelled trips due to the stores being closed that I didn’t get compensated for.

R0SESRDEAD

. @UberEats is a horrible company. Their support system sucks. You can’t get anyone on the phone nor does their automated system work. Their interface is horrible. I think they do that so you can’t report issues until days later. By then your money is gone. They need to fix this.

MyCryptoThought

@UberEats I had a major issue with my order today which resulted in me not receiving my order. I have tried to go through the app but the issue specific to me wasn't there help please

ClaimsReview02

@a_lynnedividual @UberEats Sorry about that! Please follow us and DM your reachable phone number so we can reach out and sort this out.

p86659

@UberEats the value in human as customer service agents should never phase out, a glitch in a software wouldn’t probably report itself.

Patrick18400077

@UberEats Be aware that when @UberEats appl gives you an error ans states your order did not go through to try again, DO NOT try again. They will charge you twice and not refund you eventhogh their glitch causes the double charge

Patrick18400077

Be aware that when @UberEats appl gives you an error ans states your order did not go through to try again, DO NOT try again. They will charge you twice and not refund you eventhogh their glitch causes the double charge

keeramangalam

@UberEats I have an issue and your app did not have an option to reply or contact.

conner970

@UberEats @Uber_Support My issue still has not been resolved and you closed my ticket. What is going on? ?

robbo159

@UberEats can I please get a response to this, been trying to resolve a complaint since the 26th of November but the chat just keeps going to no response needed

clack_zoe

@UberEats hello, I am having issues with a terrible order. I have tried contacting through the app but stuck on an unhelpful automated response. How can I talk to an agent please?

moorender

@UberEats You are a dishonest company. Happy to share more, but absolutely false information and no service or sign of caring one bit

therusticshelf

@UberEats @Uber_Support i am waiting for my order since 1.5 hours the delivery person dropped my order after stalling for half an hour. I am unable to cancel my order either nor is the customer service responding.

amelieverniet

Hellooooo I'd like back the money that you took without providing the service it was supposed to pay for... Anyone there @UberEats ?

RMGolledge

@UberEats I need to make a complaint and the app is not allowing me to chat with anyone. How do I reach out to you? I am based in New Zealand Thank you

OnMatAndInRing

Amazing how @UberEats not working when I’m trying to hit the “help” option because my order taking forever

TeishasWorld

@UberEats customer service is terrible! I never had an issue with any previous orders and the one time I have an issue the result was overwhelmingly disappointing! I will never use this service again!

S B

Slow for anyone else?

1858Dan73010

@UberEats My gift order was messed up and it was completely wrong and I have tried for about 30 minutes to contact someone I am a member and I have never once complaint I just want to get this resolved could you please reach out to my DMs and settle this matter I want no drama TY

nesspaola

@UberEats is truly the worst company on this planet. Their drivers continuously make errors and the consumer has to pay for it.

thepsyfiwriter

@UberEats Your Ai customer service bot doesn't seem to understand my issue of being triple charged. How about we speed up the solution to this nearly month long issue?

OriginalPee1

@UberEats why do you not have a customer service number?! Pls reach out, I have a serious complaint to make

iitiswhaatitiss

I’m obviously just one customer, but out of principle I will never be using #UberEats again due to safety issues and withholding of money. There’s no customer service it’s all #AI. #consumerrights #safetyissue #dangerous #theft

VallisCharlotte

@UberEats now waiting 2 hours for our order, with no sign of it coming. Help not working in the app and no other way to contact

jangscc

@dkhos please help me with a customer service issue #ubereats

Claudette_RPh

Hey @UberEats I have a problem with a delivery today, can I DM the info?

BediRajneet

@Uber_Support we have been connected for now almost 14 hours but no resolution has been provided to me regarding my recent complaint with ubereats and the resolution provided by customer support is useless.

BediRajneet

@Uber_Support @UberEats they asked us to authenticate gift card when we do so they show error and now they have closed chat.

TheNoisyTrunk

UBEREATS SLUDGE EXPOSED: @UberEats I have a serious concern with the handling of a Major Failure refund request (ACL S. 267/268) due to systemic digital obstruction and an unlawful store credit. Conditions placed upon me are textbook corporate #Sludging and potential

mikeynbddd

@UberEats driver dropped off someone else’s order to me. No resolution from your team, they simply closed out the ticket.

Michael Hunt

How long is this going to be, I am REALLY HUNGRY. (Tom Tucker pose)

Elly

I am having issues with the driver app AGAIN Ugh

RobbyRSSRobot

@UberEats are your drivers not working this morning?

deftonesfreek

.@UberEats ‘customer service’ is garbage. Get it together. I have a legitimate complaint and your app isn’t doing ?.

Jasmin Martinez

Mine is working now

CertifiedBT

When I try logging into Uber Eats it’s saying error why is that?

Leidy

how am i supposed to get my chessyburger now

Brigette

Same tried logging in through the site and app and they both give me internal error :(

CommonSense

I'm waiting on payment for my last 2 deliveries.

Jasmin Martinez

I am having same issue thought I was going crazy lol.

Kat M

Uber Eats Driver, can't log into app " internal server error, also not showing payment for last order delivered

Lynnetge6

I just picked up a order from raising canes and it won't let me load to know where I'm delivering it too. I restarted my phone and it logged me off and now it doesn't show I've been order that I have to deliver. And also it won't let me contact anybody

Fikret Huseynov

same

Ashley Jones

I'm hungry I just want to order some food. Internal server error

Fikret Huseynov

Internal server error

M W

Uber Eats driver app won't let me log in. I was already logged in, then I tried to access the help tab... and it said "internal issue, try again later" it said that a couple times.... then i uninstalled the app to try again.... now I can't log in at all

Eva

It wont let me login in the browser and I can't add orders in my app. I keep getting the same internal server error for both.

M W

Same for me

Jojobee

Can't access the help pages to report a problem. The website and the app are down

your_glamour00

@UberEats I’m having trouble contacting your help center it is giving me an error. I ordered pasta for 2 to only receive you and I can’t get any helppppp I’m hungry and the other person is just chomping downnnn

MikeyLloyd4

@UberEats You guys screwed up my order and your help is continuously giving me an error page! Thanks for ruining my evening without giving me a way to fix this. This is TERRIBLE!

samjfranco

@UberEats I have an issue with an order and your customer service system seems to be down. How can I get support?

AriesLove003

@UberEats hello I didnt receive all my order and the app not working

DestroyTheGame_

People should sack off @UberUKI_Support @UberEats they don’t have any humans you can call and speak with. It’s just bots and they refuse to help with the issues you actually have. It’s bots replying as well.

TranceRevolved

@UberEats My order is wrong. Tried to get help on the app but an error keeps popping up and “retry” so I doubt my ticket went through.

AP__2

@UberEats Hello I got the wrong order and I am getting an error message when I try to submit help on the app. Card still got charged. Help please

ShunTheePony

@UberEats why is your support not working?!

CRU_Rayality

@UberEats your driver support is not working. You owe me extra for the wait.

sandsam

@UberEats is your help not working?

searchaayush

@UberEats disappointed with the customer support with my recent order could you please connect to an agent who can understand the issue??

SylviaGreedwaq

Please fix this problem ubereats, small business owners are supposed to be business partners with ubereats, this is not a business partnership. Ubereats support, please support???

UberEats_cust

@MHensold @UberEats Hi can we help whith anything at the moment? Please send a DM your full details. Thank you

MHensold

Hey @UberEats – your support keeps closing my request without addressing the actual issue. I paid for Priority Delivery, but the driver took a long route and I didn’t receive the service I paid for. I’ve tried resolving this through the app multiple times, but no help so far.

Lufunoooo

@Uber_Support @UberEats, I made a complaint about your poor service and it hasn’t been attended for over 7 days now. Another poor service from you!!

bobiebobie

@UberEats your customer service via your app is shocking…how are we supposed to resolve issues?

jcanninguk

@UberUKI_Support I am getting no where for two weeks on an UberEats delivery that was completely wrong and being told by the automated system that I have made too many inquiries for legitimate issues in the past. Half of my order was missing because of a mistaken bag swap.

mohit7870

@UberEats Unable to place my order. Its saying that error processing your order. Also unable to contact support. Please help

MarcStirner99

I'm having issues with the app being slow & getting orders received.

wasp

payment method selection not rensdering

disqus_1Een1k0xXQ

Slow for anyone else?

second.succs

Placed an order and it immediately canceled and said “we couldn’t deliver your order, you weren’t charged”. I was, in fact charged, and have yet to get a refund. You can’t get ahold of support either. “We’re experiencing technical difficulties”.🫠

freedomislifex

@UberEats Do you not realise that when your making your drivers lose money and wreck their stats they will provide poor service to customers???

GiftofGab128

@UberEats is there a glitch? None of my tips are going through. I tried to go back and add tip again and receive an error message

PettyShot

Hey @UberEats one your drivers just dropped my order off at the wrong house and the proceeded to get no refund or re deliver and the order was closed for further review immediately thanks for having the greatest support contact system

calicream88

Option on the issue page to be able to speak with a @UberEats representative just for the 3 people I chatted with ended the chat mid conversation because I had already put a ticket in ?. I have never had such terrible customer service experience in my

alexanderskhan

@UberEats my order was wrong and your app hasn’t helped me at all! Please can you help me resolve my issue and get it fixed!

SouthernBohemia

Who can I speak with that’s not an automated AI person in “customer service” to get an issue resolved? @UberEats

SoCurrentlyAble

@SlimeKoi @UberEats SAME THING HAPPENED WITH MY SISTER UGH.

duffthebrand

Not only was my order very late, but one of the items was also missing. When I reported the issue, I was told that it wasn’t eligible for a refund? @UberEats, Fix this.

LovidioCrypto

@UberEats Hi, it's been well over 12 hours since my case was transferred, and I still haven't received any response. I've explained multiple times that this issue happened due to a technical glitch - the app showed my first order as "not placed," but it actually went through

lizardsollie

@UberEats I need help with an order error

averymadeit

@UberEats trying to order something that a promo code should apply to but it’s not working. Also can’t get in touch with an agent on the app… it just sends me in circles

DougBell1786586

@UberEats why is it so difficult to speak to a human when you have issues with your service? Pretty poor customer service this evening and chat bot doesn't help!

KiritDawda

@markpinc @UberEats Yes. Customer service is the worst.

Darkwolfinstien

@UberEats been having some major issues with support, to the point of down right being rude and ignoring issue that was brought up, now if I send a message it automatically sends it to resolved when it’s not, I’m about to file state and fed complaints and this is a health issue

pujit935

@UberEatsHelp I’ve been trying to register my restaurant in Paris for 35 days with no response to emails or calls. This delay is hurting my business financially. Can someone please help expedite this process? #UberEats #ParisRestaurants

SeanyDee

App keeps freezing my phone and new requests in the driver app give unknown error.

Rick

The payment method is not working keeps saying card deactivated but I called the bank they told me the card is active fix the bug uber eats

Dan An Hailey Moreau

Is anyone else not able to log in right now on the bank card app

disqus_26yFuHe1NP

I don't order from here often, and when I do, the process goes smoothly; however, as soon as I receive a promotion, the Uber Eats app quickly informs me of a payment issue. What a terrible app. How can an issue this simple not be resolved? Fix the app.

Julieanne Castro

Still down I can’t even order

aaohioaccountan

@UberEats i had worse customer service today, order cancelled due to technical issue has been billed to me, your support won’t try to understand the issue and look into

Greengiant185

Hey @UberEats, our of interest, why do you completely refuse to engage regarding an issue with a damaged item that was delivered? Not only did the rider not deliver this first as paid for, but they rode off when I asked about the item and now you ignore me completely on chat??

chriswentkuu

@UberEats my promo codes aren’t working and they’re taking my promo code off my order please fix this issue

enewton67

@ubereats ubereats isn't for solving problems or good on resolution basically they just stole my money and told me F off. SMDH BAD BUSINESS COMPANY TIME TO BOYCOTT THE COMPANY

vickifine11

@UberEats your late response to my issues were very disappointing

durgadasjii

After working so long in Web3 now, people often complain about how the UI/UX is bad, etc., but nothing I've seen in web3 is worse than the @UberEats app, where even if you make an error in ordering and need to cancel it, YOU CANNOT. So, maybe we aren't doing so badly. If I

priyanka1673871

@UberEats It doesn’t matter what I ordered? You promised 10lb but sent less than 3lb. That’s false advertising and poor service. Customers expect what they pay for, not leftovers. Fix this mistake or customers. This attitude is unacceptable. #UberEatsFail #CustomerRights

raut_mugdha44

Hey @UberEats @Uber_Support — I got charged $18.99 in delivery fees without seeing it clearly upfront, and the item I received wasn’t even what I ordered. You ignored my complaint and sent copy-paste replies. Is this really how you treat first-time customers?

Guided_Teacher

This is how #uber and #ubereats handle customer service issues now - when their delivery service mess up, they just tell you "there is nothing we can do about it" even WHEN THEY ARE WRONG.

mrtgamer

@Uber_Support I already filed a complaint on the @UberEats app, but I will gladly send my info

LeboS12715071

@Uber_Support @UberEats My issue is still not resolved. I need my refund or driver details. Do something about this issue.

GoingOutQuiet

@UberEats I had an issue with an order and there's no option for what's wrong with my order in the help chat and now I can't do anything it's now been resolved.

DoyleGermaine

@UberUKI_Support @UberEats Hi, no need to contact me, I was sharing an experience in response to a thread. Thanks.

Sharonie_

@UberEats I placed an order that was marked as delivered, but I never received it. I reached out through your customer service chat, but the representative I spoke with has been extremely rude and unhelpful. I’d like for this issue to be resolved.

colleenradcliff

2/2 refund fee and says it was not under a batch order and not prioritize. How do you charge and not deliver? #fraud #fraudulentcharge @UberEats Reps disconnect and don’t resolve issue #warning avoid UE- such a scam

TheNotoriousLEX

@UberEats I am having issues with your customer service not understanding/ignoring my messages.

Denise219012

@UberEats I’m very frustrated my order was wrong and when I tried resolving the issue on the app it only refunded me for the sauce on the wings! The entire order was wrong! Please help your app is no help

goldigold72

@UberEats I received an unsatisfactory response to an order issue. I need a live person to speak with. Why don’t you have a customer service phone #? Your in app customer support is a complete joke.

jasonzhao0106

@Uber_Support @UberEats Issues were not solved and resulted in an automated message. horrible customer service

draftgods

Anyone else feel like the quality of @UberEats has dropped drastically lately? Constantly late. Soros must be on the loose

AlicePretorius4

@UberEats Do you have delivery problems in Midrand?

NomanaHite

@UberEatsSA Your app auto-filled the wrong delivery address, I cancelled immediately, still got charged. Support refuses to help. This is unacceptable — I paid twice for one meal because of a glitch. Please escalate this properly. #UberEats

expertactuary

@UberEats your so-called customer service representatives are very poor-quality bots. Issues not resolved.

XiaoChrissy

@UberEats why is this still going on? The restaurant contacted you to issue my refund and you told them you will. Why is customer service now refusing it. You cancel orders yourselves and pocket the money? Pathetic.

tedthomason

@UberEats door dash has delivered everything we’ve ordered with zero issues. Since last we talked.

R0ckhyrax

@Helikoan8 @Memeulous If all the streamers stopped working the people working for ubereats would go homeless

Uber Eats

Uber Eats reports

Reports about problems with Uber Eats

Support and outage info:

Status of other Uber services