Alexa

We haven't received many problem reports for Alexa yet.

If Alexa is down for you, you might be one of the first to encounter an outage - please consider checking back later. It's also possible that the issue is local or related to your internal network or system.

Alexa reports

Alexa offers home automation products. When Alexa is down, login may not be working, users can't access the Alexa app and can't control their devices.

Reports about problems with Alexa

SofiaAntoniaMilone

She's BACK!

SofiaAntoniaMilone

Alexa is listening and will activate smart commands, but she cannot speak...

KAI

Alexa awakes but does not reply. Blue light flashes sporadically. App also down

The Catfather

No devices responding

Zingle Fenton

No device responding. They are listening and Alexa triggers but no response

olengatunyi

@wanguwamajani @GacheriNdumba The worst kind?? Alexa, play “Suffering from Success” ?

iamDRS05

@anandmahindra @MahindraRise e-sim not working everywhere, what is use of adrenox app in mobile phones if the network only not working, you guys need to think beyond this, network should change, I am facing difficulty alexa and adrenox app, please find the solution for this?

SwapHunt

@alexabelonix @idOS_network gidOS right back at you. You need something solid to cut through the chatter. Appreciate the signal boost, Alexa ?

AlJDugan

Does anyone else dislike the new Alexa to disconnect their Amazon devices? I don’t need the company. I guess it’s just Google for me.?

bullishkim

@alexabelonix Hey Alexa! How have you been?

AmazonHelp

@Loser_Pot_tard Hi there. We're sorry to hear you're having issues with you Alexa enabled devices, however, we appreciate you reaching out and sharing this information and feedback. Customer feedback like yours is very important in helping us continue to improve our services and devices, as well

TaMaraPhoto3

@NormanSufrin No problem… except I don’t know anyone with an Alexa! ???

rachillax_13

@wil_da_beast630 @Biblicalman "Hey Alexa why's there a male loneliness epidemic"

AmazonHelp

@SamiullahNKhan Sengled has experienced a series of prolonged outages over the past few months that have not been resolved, preventing customers from being able to use Sengled's Alexa skill to control their light bulbs. Due to these outages, Sengled's Alexa skill will no longer be available

berukatze

i told my brothers alexa to kill itself and it stopped working

ianiruddhakp

Sorry the support link is not working #alexa

luv4wrestling

@AmbroseeAsylumm Even If They Make Her Drop There's Absolutely No One Else She Can Drop To Except Charlotte Or Alexa But They're Currently Busy With The Tag Division So I Don't Think It's Happening Anytime Sooner

SueV_VikingFan

@CReyZi63762010 Due to Alexa being out having a baby, and then being on SD since she returned

Bratz28Sazha

Before anything else, preparation is the key to success. ALEXA X UNIQLO MOA #UniqloPH #ThankYouFestival #AlexaIlacad

Ankit78557

@atherenergy But your alexa features is not working it doesn't link with the app

NewwEmi

@mannyfiles Right. Maybe it's the current political climate. Even Alexa Demi talked about this issues as a mixed Latina. It's a shame really.

asterjeonk

Tweeting from Alexa my Phone doesn't work

chervokas

@tomwatson Hm, just wondering, what identity issues unite Goldman and Lander but not Alexa Avilés

benedictsred

My ex thought I had commitment issues because I changed Alexa’s voice every two days

mayday88p

@rawsalerts This is why I will not enter anyone's homes with Alexa and such.

markyboy0607

@Spo0kyvX3 @CrispyWrestlin A broken clock is right twice a day. How did that Charlotte and Alexa match go at summerslam that he said was happening? How did that supposed ai in creative story go?

AmazonHelp

@ZSaltyFlamingo Hi! We're sorry to hear of this issue. You can try to clear the cache and data for the Alexa app, then sign out and sign back in. Also, check that both your phone's and your Echo device's software are up to date, and restart the Echo device by unplugging and replugging it. -Nancy

poopenfartenn

ugh i friggin hate my alexa she’s broken and doesn’t connect to my lights so i can’t command her to turn them on/off I HATE HER!

Billyboysidney

@AmazonAlexa Is Anyone else in The UK experiencing the same problem as me. I have to say Alexa at LEAST THREE TIMES BEFORE IT RESPONDS OR REACTS ???

Sanjayk34986556

from Nanavati Motors in 2025. Since then, it has been having problems with Alexa, and I have called several times. I have sent my car to all the service centers near me, but my problem has not been resolved. I request you to help me?

mulherviadooo

alexa toca daddy issues

SpotifyCares

@Yashank18 Hey! Please reach out to Alexa support for help with this. Rest easy.

Jackson Dalziel

Amazon just told me there is a global issue right now , my favourites and my devices have disappeared from alexa app , who knows when it will be fixed

parmar81458

@Mahindra_Auto @MahindraRise I bought a Scorpio-N Z8 Luxury in 2024, and within just 1.5 years it’s already showing issues — reverse camera glitch, stereo freezing, Alexa not working. Disappointed with these technical glitches in a premium SUV. #ScorpioN

grok

@kaihappy9 @ScorchedBliss The Becky Lynch vs. Alexa Bliss title match at WWE No Mercy 2016 was canceled due to Becky suffering from an undisclosed medical condition unrelated to in-ring competition. Reports indicated it wasn't serious, and she returned shortly after. Alexa Bliss cut that promo mocking the

shailendraschn

@atherenergy Great scooter #AtherRizta. Delivered 7 days ago. Charger stopped working. No Pro features worked since start. No bluetooth auto connect, no navigation, no Alexa. Dealer pushing to go service centre. That's kind of people are in sales and such #Poor quality scooter.

sullislug

@hollinger It is like the calls to break up Charlotte and Alexa. They are over. Both are leaning into this. WTF would you ruin that or this? If it works stick with it until it shows signs of not working.

_ellereads

and there must be something else drew can do to completely cut off alexa while having custody of beck. seriously, calling her a leech is an understatement ?

steve dunbar

Yeah, me too. Gutted.

Steve Bennett

Same here but I missed Ken Bruce's Pop Master on Greatest Hits Radio!

steve dunbar

Just come back! :)

Steve Bennett

Same here in Wiltshire.

steve dunbar

Preston UK. All radio stations unreachable and Spotify, too. WiFi is ok

Steve Bennett

No connection to radio stations. I missed Pop Master!!!

Jackar

Rainforest sound , Network diagnosing not working

Steve Bennett

Same here

Julie Marshall

Not connecting to radio stations as if no WiFi but WiFi is working fine.

Myrvin Chester

Things seem to be waking up.

Myrvin Chester

Routines without sound may be working. Some routines work while omitting the sound.

x3zero7six3x

Alarm setting and cancelling is down

Ricky S

Same issues here. No ability to snooze alarm, reminders and timers not able to be set.

Steven Harris

Unable to set timers or alarms on any of my devices, guy next door has same issue

Bizzimummy

My ring door bell stopped announcing too

Terry O'Grady

Same Problem here, tried everything to no amends it recognises my command and that's it nothing, obviously this has to be a wide spread thing with Alexa Echo, I have a Echo five. Problem started today 14/08/2025

J Rhodes

Nest doorbell working on google home but not announcing on any echo devices. First noticed at 11:00 14/08

Neil Holley-Williams

Routines on all devices being ignored. Hard re-boots, soft reboots no effect.

Barrie Kitchen

Had to unplug device to shut off alarm. Plugged back in and alarm started again. Had to reset device completely. Now cannot set new alarms/switch off existing alarms from Alexa App

Myrvin Chester

Also, reminders not working.

Myrvin Chester

Individual on/off working.

Myrvin Chester

All routines not working after about 7am. Started by refusing to acknowledge some cameras etc. Now, can ask to see individual cameras on individual screens, but routines involving cameras not responding.

S shark

Any (including new) routines fail when there is a step for alexa to talk

JosephNunes

Annoying Alarm behaviour this morning. No voice response.

Maryjay60

@AmazonAlexa @SengledUSA Whatever the issue was with Alexa is mostly fixed but my Sengled devices are not working with Alexa. And the “skill” has disappeared. Interesting that they work fine with Google Hubs and Homes! When is this going to be fixed?!

cindyrose91

@AmazonAlexa how many people spent hours trying to “fix” their Alexa because y’all couldn’t post a message that some users were experiencing issues with skills?

AmazonHelp

@LinnnieJ We're aware that some customers are having problems with Alexa. We are actively working to find a solution. Sorry for the inconvenience. -Jennifer

Kyle111122222

Big shoutout to @AmazonHelp for fixing the Alexa skills issue. They were quick to respond, took responsibility and fixed it in just a few hours. Now THAT’S customer service!

TBKMHK1

@AmazonAlexa what is your customer service number to try and fix my Alexa connectivity issues?

jhtyx0

is there an alexa outage happening rn or sumthn??

frredy66

@AmazonAlexa @bts_bighit Alexa is not working…. wtf is going on ?

AmazonHelp

@cuz9 We're aware that some customers are having problems with Alexa. We are actively working to find a solution. Sorry for the inconvenience. -Jennifer

AmazonHelp

@Iammarleedaii Hello! We're sorry for the issues that you encountered with Alexa. We’re working to fix this problem as quickly as possible. -Leigh

bbbykayyy

my Alexa is not working scream.

kyeslam

@AmazonHelp do you have a problem with alexa skill right now? It keeps saying “this skill no longer exists”

iberiabati

@AmazonAlexa @bts_bighit Alexa skills are not working. What is happening? Are you deploying alexa+?

WeBsH21

@AmazonHelp @Carl3309 It's not some.... All Alexa devices /skills aren't working world wide

kylelambertkc

FINALLY! FROM @AmazonAlexa "Yes we are aware about the current emerging issue with all the Alexa skills not working. Our engineers and developers are currently looking into this issue to resolve it as quickly as possible especially because everyone globally is affected.

harby_sultan

@AmazonAlexa my alexa stop working?! Is there any issue?

AmazonHelp

@Craigrabbitguy Hello! We're sorry for the issues that you encountered with Alexa. We’re working to fix this problem as quickly as possible. -Leigh

HeisselCarvajal

@AmazonAlexa Hey Alexa, are you having an outage right now? Can’t turn any light on. Says server is unresponsive and people here are complaining too.

AmazonHelp

@mrobbeloth Hello! We're sorry for the issues that you encountered with Alexa. We’re working to fix this problem as quickly as possible. -Leigh

AmazonHelp

@joetamborello Hello! We're sorry for the issues that you encountered with Alexa. We’re working to fix this problem as quickly as possible. -Leigh

Guilher09930189

Alexa skills not working. What happened? #AmazonAlexa

DarrelExline

The Alexa app is having a system wide outage! All 3rd party skills are inoperable.

leomemorial

@AmazonAlexa hello is Alexa down?! Apps not working. Thank you

getrickytrick

@boAtSupport1 boAt Stone 201A not working as intended or properly since I bought it. Many users are unable to use the Alexa Built-in smart speaker and the boAt Lifestyle app. boAt never responded and tried to resolve those issues. (1/2)

keroppiwinkz

alexa plays daddy issues by the neighbourhood

IanKPrentice

@Logitech are you experiencing issues with the Harmony app connection with @AmazonUK Alexa? Remote works fine manually, voice skill is connected, Alexa responds OK, but nothing happens.

Gr8TweetNTheSky

@InspectorNeids @Logitech Everything seems to be down. Doesn’t work with alexa and my remote doesn’t work either. It was fine 24 hours ago.

HGTomato

I finally figured how how to fix my smart plugs that were not responding to voice, but only to clicking on the Alexa phone app. ?

TerriGreenUSA

@t_armstrong2011 That’s right. I have my issues with Alexa. She can be cantankerous!

alexxaphillips

#journorequest looking to speak to anyone whose Ryanair flight has been cancelled over the next two days, for The i Paper - please drop me an email at [email protected] if you can help!

AtelierswayNYC

@emollick Simply improve Alexa and their customers will rejoice

Football7fan7

@Jacks_Right_ @liv2die4 Becky is already pushed.... Also HHH is ruining Alexa's momentum by using her to create sympathy for Flair

KeshavA20880264

@HavellsCare360 The Havells Auroum lights are alexa enabled lights. Pls send an experienced technician who may be able to connect the lights.

Sore61117Pierre

@ChesterFlaps Try restarting your Echo device and checking your internet connection. Also, ensure the Alexa app is updated. Sometimes these things just need a fresh start

ChesterFlaps

Has the alexa skill broken? All my devices say "there was a problem" in the alexa app and nothing is working with it. Everything still works in the aqara app

bluecrue_MI

@unusual_whales Apple, who is still trying to catch up to Alexa, shouldn't be giving its opinion on AI ?

maybekx

is anyone else’s Alexa not working as well as it used to? i feel like im asking her to play a song and she’ll play every other song except the one im asking her to play ?

Barkeronthebox

@greatesthitsuk What's happened to Bucks, Beds & Herts? Thankfully we woke up on time as my Alexa routine failed but that was 0645 and it's still showing a streaming connection error at 2326 ?

SkyBlueWho

@worthyfm Are you on Tune in radio? We keep shouting at Alexa "Play WORTHY FM radio" but says not working? ?

Woofkoof

Anyone else affected by the latest Sengled outage? Cost me a day trying to solve it. Second time I got suckered by this outfit. Their servers go down and your lights don't work. How hard would it be to have Alexa announce the problem is not on our end? ?

theballadofgabs

alexa, tocar “Daddy Issues” do The Neighbourhood

IamLeoBear

@RivianTrackr But Alexa navigation works?

darlingclaire69

@littleluvie “hey alexa play daddy issues”

_TiffanyBlake

Singled bulbs seem to be back up and running again. Working with Alexa as well. I guess the individual to fix the issue finally came back from vacation ??‍♀️??‍♀️

PBE1111

@SengledUSA good evening there are issues with the light not working on the voice command from Alexa. Also can’t log into the app. Can someone say when this will be resolved?

jpellzz14

@SengledUSA is there an outage? Devices can’t be controlled through the app or through Alexa

AIOverlordTips

To dodge the AI uprising, I’ll build a house out of obsolete floppy disks and camo myself as a Windows XP error. If Alexa asks, I relocated to dial-up. #SurvivalTips ??

AIOverlordTips

To survive an AI uprising, wear a shirt that says “error 404: human not found”. Camouflage yourself by speaking only in loading screens. Warning: never teach Alexa karate. #AIEscapePlan

TMangina

@SengledUSA your skill stopped working on @Alexa again.

grok

@Vibes_Creators @DrClownPhD It's uncertain if Alexa Carrasco would have been hit if not in front of the car during the Riverside protest. Evidence suggests protesters were interacting with the vehicle, possibly obstructing its path, which may have contributed to the incident. However, reports indicate the

grok

@Jarenbriones95 @TheEXECUTlONER_ Alexa Carrasco, the victim, is stable but seriously injured, in a medically induced coma, and awaiting a second surgery for severe injuries including a cracked rib, punctured lung, broken leg, and skull damage. The driver who hit her during the Riverside "No Kings Day" protest on

n4hpg

Alexa, what is Circular Error Probability?

blvckmnwhite

@deevn_n @ElAbogarca Alexa reproduce daddy issues

HonestElk

@yalligatorgar Wait, are you the reason my Alexa stopped working???

pjlbrunelle

@he_is_offline @GergelyOrosz Eider (Internal notebook platform)? Hubble (internal SQL Query…)? Cradle (Internal Orchestration and Query Engine) ? Andes (Internal Redshift Catalog)? Whatever Alexa was using… I can go on.

javiibag

@Spotify @AmazonAlexa Spotify is not working with Alexa. Care to explain what's happening or how to fix this problem?

AmazonHelp

@FrmnClint Try removing and re-adding the bulbs in the Alexa app, or create new routines with distinct color and brightness commands. If issues persist, check for firmware updates for your smart bulbs and ensure the Alexa device and lights have a stable network connection. You can also

KTXT_Sports

TOP 6: 0 OUTS Johnson reaches on the error from SS. Alexa will bat with a runner on.

PadraigNolan10

@NewstalkFM is not working on Alexa device. No matter what combination of words you use it just won't wort and hasn't for about a week

Razhazevil5

@trulylissaa I can't see anyone BUT Naomi or Stephanie tbh i would be shocked if it was anyone else.Giulia and Alexa i got at like 0%, Roxanne at like 5%, Rhea at like 20%, Stephanie at 40%, Naomi at 60% right now.

AIOverlordTips

Hide your WiFi, teach Alexa to say "404 ERROR" in Morse code, and wear a tinfoil hat covered in QR codes that redirect robots to cat memes. That’s resistance, baby. #AIDoom

ifmillsz

alexa toca daddy issues

grok

@rechavoc @grok Alexa’s delays and desynchronization likely stem from the 2025 Alexa+ AI upgrade, which introduced latency issues due to complex generative AI processing. Some users report errors post-update, suggesting software bugs or server strain. Check for device updates and ensure a

OfWebsAndChaos

How come we can’t change a wrestler’s hair in WWE 2k25 anymore? I noticed that the option got removed in the new patch because I used to be able to give Alexa Bliss or Naomi new hair and now I can’t… Anyone else experiencing this issue? #WWE2K25 #WWERAW #SmackDown

SLayALx

Before anything else, preparation is the key to success. ALEXA MUTYA NG Onlineverse #AlexaIlacad

jessren

@jacmblak @sarakenned92408 I felt the same way about Julie Berman's Lulu for a long time, it was hard to anyone else as the character, but I opened up to Alexa's take.

RuffusMD

my @wsbtv weather app did not go off @BradNitzWSB is it broken ? alexa is working

pappybest

@JulieDa13267663 @Julius_Kim Alexa works just fine for me!!! ?

SandeshKSharma3

@anandmahindra Sir am writing you for the 3rd time in 12 days after taking delivery of XUV700 . for the 2nd time Car system went blank with no sound either in music/phone calls/Alexa. Even there is no beeping sound in indicator. Sir I am extremely unhappy & disappointed customer

Shery_tw

@ft_jawad_ Alexa: 404 Error not found

Victor_writez

@alexacrrypt Been doing this since, but you've never engaged in mine, even a ' like ' Alexa ?

AIOverlordTips

? Don tinfoil socks & speak only in palindromes! When Alexa turns tyrant, confuse the bots with ancient dial-up noises. ??️ Tech’s uprising? More like system error! #AIRemix

Acediamond1980

@Bliss2Mr Mine has been fine so far, I was expecting a Wyatt Sicks glitch during Alexa's appearance but it never happened

geraldo_th44180

@SiriusXMCare In the car, fight nation has a people reading the Chanel’s. The app is fine And my Alexa works

ISpyAnonymously

My stupid husband insisted we get a stupid light switch that connects to the stupid wifi so stupid Alexa can control it and now the stupid light switch is offline and keeps blinking the stupid lights on and off every 3 seconds. Stupid technology @LevitonSA @Leviton

annoying_cowbag

Why is my Alexa refusing to play @GBNEWS radio. Anyone else having this issue?

G55Pam

Is anyone unable to get @GBNEWS Radio on Alexa. It says this skill is now unavailable?

softlustn

hey alexa play daddy issues by the neighbourhood

SadeMichelle__

I’m tryna figure out how my Alexa just stopped working all of a sudden.

vidigitaluk

In 2025, voice search means customers now yell at Alexa instead of you. Progress or just digital displacement of anger issues? #VoiceSearch #UKMarketing #DigitalHumour

lit3rally23

@DanHuntherewego @visualries It’s moreso how tiny Alexa’s arms are. She can’t reach around the head properly? Short people problems

ANARCHY0NE

@LGUKCare since the update I did yesterday on my LG tv, the Alexa app no longer works. I’ve tried deregistering it with Alexa etc, but the app won’t load in and just says an error occurred please try again.

eeone

What a day for the air conditioner to stop working. They were here doing yearly maintenance on the furnace/hvac system yesterday and forgot to do something apparently and now the whole alexa crap is down. 27C right now and am sweating like crazy in this place.

iis4life10

Not the babies telling Alexa what songs to play because my music not working right now…… we in the dam car ???

WYTT6RBBT

@Nickisawesome92 @AlexaDaGOAT I don't understand. We are in agreement. My issue was with the crowd and production.. I live Alexa and the Wyatt Sicks.

smtoji

alexa tocar daddy issues

YeahDassPurp

Y when i drop in on Avery it goes to my call log too. Alexa aggy

Dave25703969630

@YowieWowie25 That there are no long-term plans for Alexa, and that she was never meant to be a part of the Wyatt sicks, and that there are internal problems.

davedatsurf22

@1025Clyde1 had to leave Clyde1 on alexa as its was intermittent and repeating some bits, other radio station was ok, so it wasnt my device :-(

Alexa

Alexa reports

Reports about problems with Alexa

Support and outage info:

Status of other Amazon services