Apple TV+

Kia Smalls

I still don’t understand how it’s “scheduled maintenance” when none of the customers seemed to have it on their schedule.

Chonux

same as well

John Callahan

Can’t login to ATV+ for last hour 😡

Jim Price

More like unscheduled crash of streaming service with not enough skilled labor to prevent it or fix it asap, pathetic. Great programing, terrible Apple tech service.

Raul Cordova

I’ve tried all my devices, iPhone, IPad, Mac, Apple TV and all the same issue!

Jim Price

Cannot log on to AppleTv on Roku or online??? I have only had ApplieTv for about a week, I hope this is not a sign of AppleTv to come?

Raul Cordova

Same thing, free subscription option only. Apple Music works fine tho!

Charles Eaton

I pay for Apple TV, They need to get their act together, We don't spend our money for nothing - We expect better service, but of course their arrogance will prevent them from doing anything to improve the lives of the common people who made them who they are.

David McTavish

System not connecting. Nothing but a black screen and a spinning 8-point asterisk.

brundy8m

ahh the free trial is back

blake hendrix

apple tv is gone-zo.

Chris Monroe

I'm not talking about content, just whether the app works or not. On pc or android Apple TV+ is a constant shitshow, and now is simply doesn't work at all.

a ‎‎‎  b i g   g u y

Long live physical media.

a ‎‎‎  b i g   g u y

Quality wise they're really the new HBO.

BlackDragonBard

The one that’s currently at 200 drop reports? 😈

Master Christopher

Unable to access my purchased movie library at all.

a ‎‎‎  b i g   g u y

"scheduled maintenance" during primetime LMAO

Eric Martin

Problem is that while their app is terrible, their shows generally are the better ones around. Certainly better than anything HBO has these days, and Hulu is a ghost town after The Bear. Disney is fine if you like Disney, Marvel and Star Wars stuff, but that's like owning a library - do they even have new shows? So while I would love to cancel in a huff, they've got most if not all of the stuff I like to watch.

a ‎‎‎  b i g   g u y

Paramount Plus is worse.

Stuart Berman

Unable to login to Apple TV on my LG OLED TV.

Huh

No ability to login on Mac, iPad, phone, but of course it works for my wife's phone 5 ft away from me. I mean the Apple user experience is still a strong focus for them and better than most. I can't bash them about "caring" or not. They're a company and I think they care about uptime. But it's always personal impacts, gone all day, tired, wanted to sit and watch some F1 for 20 min while I ate, and finished my food before I figured out what was going on here after trying to login 10 times. Usually they're spot on but this one is really annoying.

Eric Martin

Yeah, when it's been this long (well over an hour) the company really should put up some kind of announcement on the Apple TV screen. Then we wouldn't waste all that time rebooting, reloading the app, etc...because of course that's what they always tell you to do, since it has to be your problem, not theirs.

Chris Monroe

Not surprising. In fact I'm glad it's down, as it will bring more attention to what is hands down the worst streaming app by any major provider.

RJ Miller

I love that Apple doesn’t have the decency to update the UI to have a simple message containing the down error. I’d respect that so much versus their company wasting 20 minutes of my time thinking it’s my own network issue logging in when in reality it’s their own lack of transparency. Simple customer service is just non-existent.

arange

down on all devices

Kevin Nolan

Apple Tv is out and not allowing to sign in.

Kia Smalls

I don’t recall getting a notice of some “scheduled maintenance”. Do you?

Eric Martin

good luck with that.

csprog

Make a request to get prorated for the time any subscriptions were out

BlackDragonBard

They most likely sent it out, then figured they’d get a jump on HR. Where they found one of my “applications”… I warned them all to stop stealing from job applicant portfolios. They never listen! 🤷🏻‍♂️

BlackDragonBard

Broken endpoints and api, most likely.

Stephanie

Same here. Apple TV is out. I thought it might be a subscription issue, but it wasn't. :( After restart and then signing up for peacock bundle nothing worked. Came here. Surprise! Thanks for the bundle purchase. Grrr

abby kline

This is one of the worst if not the worst streaming apps. Constant issues and the worst customer service. I’ve officially had enough. I’m canceling my subscription, it’s honestly just not worth it anymore. Why pay for something that consistently has issues and I can’t use it anyway. Such a waste of time and money.

DC Christopher

The irony of this outage occurring minutes from a price increase email notification will not be easily forgotten.

BlackDragonBard

This AI bubble is a nightmare. The 90s all over again…

Farren Rodrick

Grey blank screen when I log in on tv. No access to to appleTV. Also noticed my personal account says I’m still subscribed to all the premiere apps but family sharing subscriptions have all disappeared

Jacob Lovett

lol was reading your comment when you posted this second one. Couldn't agree more!

Tony Sinn

I am having trouble logging on to Apple tv too. Thanks!

BlackDragonBard

Yes. Because they don’t know how to fix it without having to regress all their systems back to months ago…

cafehunk

Is It really that effing hard for Apple to divert the login screen to a "down for xy minutes" message instead of wasting thousands of people's time rebooting and logging in repeatedly?

J. Michael Palermo IV

Acting as if I am a new user, offering a free trial.

Joseph Decious

My favorite part of this being down is how just an hour ago, they sent an email say my Apple One family plan is going up in price again…Bad timing for them.

BlackDragonBard

FTR: SCHEDULED maintenance gets announced before it takes down an entire infrastructure… 🤦🏻‍♂️

BlackDragonBard

“Unscheduled Maintenance” is literally an Oxymoron for a company their size. No fortune 5 is “maintaining” STREAMING SERVICES on a Sunday night that take out services in half the country, as well as multiple other services in their infrastructure… 😩

I C

LMAO...Apple is by far the WORST tech company in business (definitely in America, that's for sure). Was trying to log back in for over 45 min before finding this page. They care nothing about customers, and this login issue crops up fairly regularly. I hope I live long enough to see them bought out by someone that actually cares about its customers and knows how to cater to our needs.

Richard Huntington

Apple TV - Outage Today, 5:57 PM - ongoing Some users are affected Apple TV may be unavailable due to scheduled maintenance.

brundy8m

same here well sort of i can play some of the things on the app but most of the newer stuff has no play button

Willard

Same as others. Was watching widow’s bay and next episode the accept free trial came up.

Phakt

lol. I was on S2 Ep3 when it happend.

Stephen M

Was watching Silo. Watched S2:E1. Then went to E2, and it prompted to sign up or start 7day trail to continue watching. After several attempts at relaunching the app, it just spins. Cannot even get it to work on our phones. The sign in request is now on loop!

Hannah

Same

Hannah

Same here

Dan Rebeiz

distributed denial-of-service attack

David Visco

I'm trying to get season 3, episode 4 of Silo to work, no play button. 7/23/26 2014hrs.

James Wilson

Got the "come back to Apple TV" message and it's asking me to sign in. 🤬

Quin

please bro apple please

Chris Malara

Can’t log back in, got kicked out of watching friends and neighbors and now locked out blank screen

nrhtx

The same was watching "Lucky" and got kicked out. "Something Went Wrong" Even on my mobiel device, Google 4K Streamer

JT Traub (Kendaer)

same (on foundation)

JT Traub (Kendaer)

Apple now claims ‘scheduled maintainence’

Elle Bee

I am getting 'Something Went Wrong, check your internet connection, then try again' message. All other steaming is working on my Samsung Smart TV.

Baldinxb

That’s what I’m sayin Glad I’m not the only one pissed at the app

Alyssa Rowles

Lmao right? I was getting so mad! Thinking something was wrong with my apple account!

Elizabeth

Suddenly all my devices are asking me to accept a free trial or to come back…. My subscription is still active and I have been watching for the last couple of of hours. Wtf?!

Alyssa Rowles

Same here! So clearly something is wrong with the app right now.

Kia Smalls

I was in the middle of Foundation and suddenly the next episode didn’t play. This is annoying. It’s offering me a free trial on my phone and iPads.. I’m an Apple One subscriber.. everything else is working.

Alyssa Rowles

Yep mine is messed up also. Was watching cape fear, then went to watch next episode and it said about getting a free trial when I know I already have an active subscription. Then I restarted the app and now it has me logged out and won’t let me log in.

Andrew

Asking to start free trial when I have a subscription

brundy8m

well as long its not just a me issue ;D ill just watch something else while this hopefully fixes itself

Justin Ma

Right before the last episode of Widows Bay. Kind of fitting. Gives us a laugh, maybe we caused it.

Erin Olson

What is a DDOS attack?

Erin Olson

in addition to not being able to login, I can’t download apps either.

MUSICMAN musicman

Impossible to connect apple tv on tv nothing work Impossible in canada

Erin Olson

Me too.

Dan Rebeiz

Same issue. "Free Trial. Perhaps it's a DDOS attack?

brundy8m

ok i lied its sorta working i can watch older stuff no problem but the newer stuff doesnt have a play button i can watch the f1 highlights but not the race itself

Tina

asking for my login ID over and over on both phone app and Roku app; had no issues 30 minutes ago

Nothingleft09

Awesome. It's getting worse. Now when i try to sign in it says there was an unexpected error. So I can't even sign in now.

monirom

Same!

ItzMrGramz

Now I don’t even have an option for a free trial it’s telling to COME BACK TO APPLE, I’m like dude I never left. ????

​​HangingWumpus

Nice day to be Xiaomi user

AC

It’s working for me too

ItzMrGramz

Okay, going to check mine now to see if it works for me .. Hold on a sec

brundy8m

OH it literally just started working for me as it was my turn with apple support

Margaux's Bookkeeping Inc

Same

ItzMrGramz

I’ve been on hold waiting for a live chat support specialist for over 15 mins now

Richard Huntington

I was watching Dark Matter and all of sudden I could not watch the next episode. I wa told to sign in but that sticks me in a never ending loop of entering the code that automatically refreshes before I can finish entering the code. Apple TV is broken right now!

Brandon Reese

Was watching Apple TV on my Roku TV then all of a sudden it showed a message to sign up for a free 7 trial to watch a video. I have been a subscriber for a year. Then closed app and relaunched and it logged me out and won't let me log back in.

AC

Says I’m logged out and I need to resubscribe

ItzMrGramz

I just tried to watch the Silo the AppleTv app on my iPhone and TV are both offering a free 7 day trial, but I’ve had an AppleTv subscription for 5yrs and my renewal it’s until 2 days from now ???

brundy8m

im subscribed but it wont let me watch anything shows up like i dont have a sub i watched the f1 race this morning so i obviously have a sub

Miller Lite

Can’t log in, got kicked out and when I try to log in with my phone it just keeps loading.

Ryan

Apple TV is broken, it thinks i aint subbed to it but i am

Mark and Shauna

Logged in, says I'm subscribed, but then it asks me to sign up for a free trial whenever I try to play anything. :(

Michael Kaylor

Can’t log in to Apple TV on my Xbox today

Phakt

Logged me out of Apple TV and won't log back in..

Steven

Can get into my app on my Android device but I keep getting an unable to play error after restarting the device and logging in and out of the app.

Konrad Wójcik

can't watch. Unable to play

Dairus

I'm trying to watch a mls game but I just see a ''unable to play'' message

Cathi Iuliano

Trying to play purchased movie from Apple TV library. Keeps freezing and giving an unable to play message. Very frustrating for the 4 year old who wants to watch her Lego movie.

Nicole Olsson

This is the 2nd time in a little over a month that the Apple TV app is not working at all. When I go to open it on my Roku tv, it is just straight black. If I press a button, specifically play, it will start playing trailers over and over again. I googled it and it told me to uninstall and reinstall. I did and it worked last time. This time I did the same thing and it’s still not working.

Sammiemo

currently having problems streaming movies purchased from iTunes

PK

Apple TV streaming is buffering. All other video streaming platforms are working fine on my android tv except Apple TV.

a ‎‎‎  b i g   g u y

Really makes you think. (I don't know about what.)

a ‎‎‎  b i g   g u y

God DAMN it. I didn't bring my garlic knots downstairs to watch an "unable to play" message.

BlackDragonBard

Oh. I know… XTweeta has been down a lot, too, recently… 😈

Joewaylo Gaming

I just Tweeted it online with some gorillas busting up an office over Apple DDOS. "F***! @APPLE IS DOWN! #APPLEDOWN! #APPLEISDOWN!"

Jeff Williams

Entire service is locked out. Website and streaming app. They don't recognize my info. Only had it for a week. Now it blows up and locks me out.

RAYMOND KNIGHT

Everything is working Now.

RAYMOND KNIGHT

Problem has resolved itself.

RAYMOND KNIGHT

Has it disappeared yet?

RAYMOND KNIGHT

Still having problems?

RAYMOND KNIGHT

No internet even though all other apps work.

Kris

Xbox, Roku and iPhone all say must be connected to WiFi: every other streaming app is working perfectly soooo wtf Apple

Stewart Schaniel

Not Connecting

David Leeth

The app has kicked me out twice tonight, after taking forever to load. This isn't a new problem, and I'm beginning to question the price of this channel, seeing as how I never know if I'll be able to watch or not. I mean, come on, this is supposed to be APPLE, not Microsoft. Fix this, please.

JFS Concepts | Concept Art | I

Apparently, two and a half weeks wasn't enough time, because here we go again. This aged like warm milk, @disqus_MbF45IOI1O:disqus .

Apple Support

Ԝе ѕіոcеrеӏу ароӏоgіzе fоr thе оոgоіոg аррӏе τv+ оսtаgеѕ. Τhе іոtеrrսрtіоոѕ аrе thе rеѕսӏt оf оսr ѕеrνеrѕ ոоt bеіոg рrореrӏу cӏеаոеԁ а ԁеtаіӏ ԝе rеgrеt оνеrӏооkіոg. Оսr tеаm іѕ аctіνеӏу ԝоrkіոg tо rеѕоӏνе thе іѕѕսе; hоԝеνеr, thіѕ рrоcеѕѕ mау tаkе սр tо а ԝееk, аոԁ ոо аmоսոt оf rеmоtе рrеѕѕіոg оr ѕcrееո ѕhоսtіոg ԝіӏӏ ехреԁіtе іt. Ԝе аррrеcіаtе уоսr раtіеոcе, еνеո іf սոԁеrѕtаոԁаbӏу ѕtrаіոеԁ, аոԁ аѕѕսrе уоս thаt ѕеrνіcе ԝіӏӏ bе rеѕtоrеԁ іո ԁսе cоսrѕе.

GA Latino

Ditto

GA Latino

Nothing is working on any device. Errored out watching Last Frontier, tried 3 other shows and then on phone. Not even the autoplay previews are working.

Xander Cage

Let it run its course

Jared

Errored out while in the middle of Foundation. Tried logging out, logging in, logging in on 2nd tv, logged in on PC. Nothing worked. Streaming working in Ohio just fine on my friend's pc.

Vtx

None of the Apple TV shows/movies/services are working. It’s not the Apple TV device because it’s a same issue on all devices and different networks. It’s not the internet because all other non-Apple streaming services are working.

Jared

Errored out while in the middle of Foundation. Tried logging out, logging in, logging in on 2nd tv, logged in on PC. Nothing worked. Streaming working in Ohio just fine on my friend's pc.

lia

i cant log in

Fire9

Mythic quest s4 e1 not working. Every other app on TV works.

Mr.Boots

Error in the middle of an episode For All Mankind saying content unavailable, check internet connection. Internet is fine. Apple TV+ service seems down. Only thing I can access is the local library. Trying resetting and restarting did not resolve the issue.

Chrissy Nezi

I can't watch anything. The app offers a "free trial," even though I'm already a subscriber. It's unfortunate that there are always problems, despite their good shows!

Turbo

Trying to watch Turbo FAST S3E5 through the season I purchased via iTunes and I am getting errors every time when I start an episode or movie through my iTunes library connected to Movies Anywhere (except shows). Error happening on my bedroom Roku LE. Hulu works fine, was able to watch a show just fine, but tv is not working AT ALL.

R

keeps freezing on the MLB game. Have gb speeds other steaming working fine.

dlmiley

Was watching Palm Royale and suddenly it said this content cannot be played now. Other shows not working either even after a restart.

Ryan Collie

Streaming stopped while watching Constellation, cannot get to start back after reboot. Tried other shows, not working. Network is running perfectly, other streaming apps work perfectly.

Helix

Website is broken because the JS scripts driving the main interaction are versioned... Site is pointing to V2, but V2 got replaced by V3 (which has references to V1 funnily enough). If you know how to do local content override in Edge/Chrome, you can edit the references to get it working again.

J.T. Schnabel

Trying to watch a show on Apple TV+ and keep getting a streaming error. Yesterday and today. Internet checks. Account checks. Errors on streaming the show. Not worth the money. Will be canceling before it renews next month. I have other things to do and to watch. Don't need this.

Kim Taylor

I opened a case with apple support and sent a ton of info. Never heard what was the root cause. I gave up and went elsewhere for a month and it was magically fixed. Hope it stays that way. They did grant me a free month extension. I do think the content is very high quality.

Steve

We watched the first 7 episodes of "Lessons in Chemistry" via our TV & Roku device, but since yesterday, cannot watch episode 8, or even get into Apple TV+. If I click on sign up, it says you are already signed up. When I check the Apple web site it shows our last auto payment was made 11-15.

Marlena Oliensis

I keep getting this pop up too for the past few days. Did you figure out what the problem was?

Apryl Plageman

Apple TV+ does not recognize my user id so I cannot log in. wtf

Melissa Brant

"Theres a problem playing this video" cant seem to play anything on Apple today.

Kim Taylor

AppleTV+ app on Xfinity won't play, keeps asking me to subscribe even after I logout/login and refresh the account repeatedly