Alexa

Tiffany Lawhon

Down just outside of Athens, GA.

Morgan Mythcaster

Alexa down in central Ohio.

Wendy Marciano

Down on Long Island, NY

Julie

back online in Milwaukee Wisconsin

Scott Abel

Alexa down on the south shore of Long Island

Bart

Not responding in California

Julie

Milwaukee Wisconsin- 4 Alexa's all saying "sorry something went wrong" and the app is totally unresponsive except for "sorry can't play right now"

Lisa Casler

Alexa down in Sayre PA.

Jen

Alexa out in Seneca, SC

Michael Young

None of my Echo devices will connect to the WiFi. The App updated today. I wonder if that caused a problem

Luiz Felipe R.C

Alexa fora do ar no BR. Fui desconectado do aplicativo e todos os dispositivos não respondem ao comando, apesar de o led ficar ativo

Marcos

alexa fora no brasil

Chris

Allentown, PA here...all devices down!

Nicole

Same

MuzzleMike

It is gone in Western PA

Nicole

Not responding in Texas

John

Alexa not responding in California. Light lights up but doesn't do anything I ask.

Starr

Alexa not responding in Illinois. Light lights up but doesn't do anything I ask.

yPress

Alexa doesn't work at this time (Hungary, EU)

MiseryMimi

Alexa down in Maryland

pcloadletter

Down in L.A. area

sdnative1958

Alexa unable to respond in San Diego.

Brom M. Stevens

Alexa not responding in Georgia

John Tyler

Alexa is down in NE Ohio.

Kevin

Alexa not responding in Minnesota

ncmathsadist

Two Alexas and neither is repsonsive.

wbeeman

Alexa has become unreliable in playing live radio and podcasts. It will play for ten seconds, then cut out. Or it won't respond at all.

Ninna Oli

Alexa doesn’t connect to our Spotify account anymore. It overrides and plays the Amazon Music service. Playing dumb. Even though it’s settings are pointing to prioritize spotify. I’m in Brasil

Anna Scaggs

Alexa devices not responding, North Port Florida

Jet Mark

All Alexa devices are down in West Hollywood. Wifi is fine. 10:30am

FerretSage

WiFi is fine. Alexa devices respond to wake word. They just don't respond to any input. Montana.

Michael Wolkoff

All echo devices and alexa app on my phone are not working in Ohio.

Ketsy Nelson

Mine refuses to give me weather report. Lol

Tim Thomas

No alexa devices are working for me, nor is the alexa app

Todd Lipinski

Alexa is not responding in Lisle IL

Carol H Tucker

Every Echo in my place has simply stopped responding. The WiFi is fine

Christopher StClair II

"The service is temporarily unavailable...."

Anónimo

La app está interrumpida totalmente, no sé puede acceder a nada de las funciones, pero mi dispositivo funciona con normalidad. Santiago, Chile

Margaux's Bookkeeping Inc

The same as happening with me. And so I have reset everything my dot works fine but the other first generation ones are all down and there's three of them.

Ray Sharradh

1st generation Alexa (tall model) quit working yesterday 6/30. Two Dot Echos, still working just fine. I've deregistered the 1st gen Alex, re-registered, powered down, reset, reset my router, reset everything I could think of. Still an Alexa no-go.

howardru4u

Same

Raz Kep

My Gen 1 cylinder has become sluggish since last night. Three times to turn off lights. Not playing music. Still doing automatic routines.

howardru4u

I have 7 or 8 Alexa devices. All my Gen 1 (original tall black model) is sluggish or fails to respond to answer even though the lighted ring lights up.

howardru4u

Had issues yesterday and today

Cece Lu

Alexa not responding, Las Vegas,

danette mullen

alexa is not working

InWhatDoYouTrust

Alarms are not responding to snooze or stop command. Have to use button to get Alexa to stop alarming…

troyBORG

Trying to ask it to set alarm and its either saying can't reach internet. Or very slow to respond.

osqny

Works now

Jim Ditzian

It’s down in Staten Island, NY too. Lights up but doesn’t accept commands. On the phone app, it lets me type orders but it doesn’t do anything after I do it.

Gary Murakami

notification light is on echo dot but when asked for notifications, no response

Nsamfong

Alexa is down in Idaho. Won't respond in the app or with voice commands. Glad to know it's not just us

katiecam

It worked at 8:00 a.m. Pacific daylight time then by 8:30, no response from any of my devices even though the blue light still activates.

Jean Howe

Alexa will only respond to turning lights on... Unresponsive to voice interaction....

Garry Holst

Alexa does nothing but light up. No home automation. No weather forecast. No nothing. Starting me thinking about switching to something else if they're not going to stay stable enough to help out

solidus0079

It's broked

Ben Raubenolt

Can't set a reminder with Alexa.

Ed Larson

No worky for all but home automation commands.

Gary S

Alexa worked for a few minutes and is down again in Texas

Jay

"I'm sorry, Dave I'm afraid I can't do that"

Jay

Alexa interactions are down, voice and text. However, local device control through the app still work. Blink devices are still available, so far.

Fluffy27

My echo show 5 and echo show 11 won’t respond when I ask the weather forecast. It will respond if I ask it anything else or ask it to turn off my bedroom lights or desk light.this just started today when I got home.

Cindy Kansas

My echo's will not respond to my voice commands. I'm in Kansas.

Rachel

I have a bunch of devices. Most voice commands aren't working. The weather and notification work. I'm in NJ.

Joe Castelnovo

All alexas no connectivity now Fairfax VA.

Rob

Boston area. I have 4 echos. Show 15, Show 8, annd 1 Dot version 2 are not responding to voice commands. One Dot v2 seems to be OK

DJM

Alexa mostly unresponsive to commands.

Geoff R

Thank you for this tip

Gary S

Having the same problem in Texas. Alexa Plus not responding to commands. I don't know if regular Alexa is being unresponsive as well.

Puda

Voice Commands do.not work but manually clicking on each device does work in the app

Rob Kruss

Most commands that require can loud aren't working. What time is it works. Set an alarm... "Something went wrong" or no response at all.

Murphy

No responses or blue lights from any device. Firestick AI won't even respond.

Eric B

All of my Alexa devices are slow or non responsive right now. Tell her to turn a light on and a minute later it finally works or it just does nothing

Eric Beach

All of my Alexa devices are slow or non responsive right now. Tell her to turn a light on and a minute later it finally works or it just does nothing.

Geoff R

Mine aren't even responding

Jeff

All of my Alexa devices say I'm sorry, something went wrong

RM

Devices unresponsive via app or voice control

Seeking Uno

For the last couple of weeks, Alexa has continually shut off, or does not work at all when instructed to play any kind of music on either Pandora or Amazon Music. This also happens with iHeart Radio.

Goobs

Alexa AI seems to be offline. I came home and my devices were set to the voices I used before switching to Alexa AI. And I have to ask for each piece of information in separate queries. Omg, first world problems, but it makes me aware how much I like Alexa AI. Dealing with Alexa 2014 is nails-on-the-chalkboard annoying.

Luann Pickl

Not able to connect to Alexa, after I enter the OPT code, it brings me back to the sign in page and states "there was a problem". But it does not say what it is??

RainnaJ

My Alexa is down in WV @ 10pm, Sunday, 22 Feb.

F Anderson

Memphis 2/20/26- All Alexa devices suddenly can't connect to network. Two other non-Amazon devices that use AWS (Ooma, Litter Robot) have lost connection as well. Been down since 7 or 8 this morning. It'sbeen 5 to 6 hours and I'mstill waiting.

Jean

Problem fixed itself for an afternoon, but back to the same poor performance again for 2 days now.

Jean

Looks like once again Amazon is having a problem with groups of echo speakers. My groups aren't working, and aren't showing up in the app. However if I try to create a group again with the same name, it tells me I already have that group, without offering any way to modify or delete it. It sure would be nice if tech companies would give more focus to their established functions and back off on the shiny new thing.

Max Eby

I can't verbally control HUE lights, says hub is down but the hub works fine w/the app so it's something between HUE and Amazon/Alexa voice controls.

PAUL SCHULTZ

I live in Lancaster Pennsylvania which is east of Harrisburg in central Pennsylvania. It is 8:51 a.m. on Saturday January 24th 2026 and my Alexa device is telling me that the Alexa Plus network is down right now.

Anonuser1234566890

App opens but then stays on the opening loading screen

Tracy Kelly

When I ask Alexa for the time it says I can’t help you with that , or ignores my question.

olengatunyi

@wanguwamajani @GacheriNdumba The worst kind?? Alexa, play “Suffering from Success” ?

iamDRS05

@anandmahindra @MahindraRise e-sim not working everywhere, what is use of adrenox app in mobile phones if the network only not working, you guys need to think beyond this, network should change, I am facing difficulty alexa and adrenox app, please find the solution for this?

SwapHunt

@alexabelonix @idOS_network gidOS right back at you. You need something solid to cut through the chatter. Appreciate the signal boost, Alexa ?

AlJDugan

Does anyone else dislike the new Alexa to disconnect their Amazon devices? I don’t need the company. I guess it’s just Google for me.?

bullishkim

@alexabelonix Hey Alexa! How have you been?

AmazonHelp

@Loser_Pot_tard Hi there. We're sorry to hear you're having issues with you Alexa enabled devices, however, we appreciate you reaching out and sharing this information and feedback. Customer feedback like yours is very important in helping us continue to improve our services and devices, as well

TaMaraPhoto3

@NormanSufrin No problem… except I don’t know anyone with an Alexa! ???

rachillax_13

@wil_da_beast630 @Biblicalman "Hey Alexa why's there a male loneliness epidemic"

AmazonHelp

@SamiullahNKhan Sengled has experienced a series of prolonged outages over the past few months that have not been resolved, preventing customers from being able to use Sengled's Alexa skill to control their light bulbs. Due to these outages, Sengled's Alexa skill will no longer be available

berukatze

i told my brothers alexa to kill itself and it stopped working

ianiruddhakp

Sorry the support link is not working #alexa

luv4wrestling

@AmbroseeAsylumm Even If They Make Her Drop There's Absolutely No One Else She Can Drop To Except Charlotte Or Alexa But They're Currently Busy With The Tag Division So I Don't Think It's Happening Anytime Sooner

SueV_VikingFan

@CReyZi63762010 Due to Alexa being out having a baby, and then being on SD since she returned

Bratz28Sazha

Before anything else, preparation is the key to success. ALEXA X UNIQLO MOA #UniqloPH #ThankYouFestival #AlexaIlacad

Ankit78557

@atherenergy But your alexa features is not working it doesn't link with the app

NewwEmi

@mannyfiles Right. Maybe it's the current political climate. Even Alexa Demi talked about this issues as a mixed Latina. It's a shame really.

Pam Pam

Alexa is not adding songs to my playlist. She keeps telling me the song is not playing even while it IS playing. Ex: playing a song I say "Alexa add this song to my playlist" Alexa responds "There is no song playing". Get it together .Amazon!! We pay enough for this service which lately has NOT been working well.

asterjeonk

Tweeting from Alexa my Phone doesn't work

Ronni T.

When will my Alexa dot play music again? She hears commands, but won't play music upon command. I read there was an outage on November 17 and 18, however when will it be restored?

chervokas

@tomwatson Hm, just wondering, what identity issues unite Goldman and Lander but not Alexa Avilés

benedictsred

My ex thought I had commitment issues because I changed Alexa’s voice every two days

mayday88p

@rawsalerts This is why I will not enter anyone's homes with Alexa and such.

markyboy0607

@Spo0kyvX3 @CrispyWrestlin A broken clock is right twice a day. How did that Charlotte and Alexa match go at summerslam that he said was happening? How did that supposed ai in creative story go?

MCUser

Never mind. It just got paired with my sound bar somehow. I must have bumped the button on the remote. Don't know why I couldn't hear Alexa thru the sound bar. I just thought Amazon was crashing again.

MCUser

All other web services are working but not my Echo Dot. Rebooted it. Didn't help. Austin, TX

MCUser

My Echo Dot won't resond here in Austin, TX

wbeeman

Same here

Brian Pence

You mean where you select a speaker to group in the APP and all the others grey out and you can't select them? Yes, I get that from time to time and it was bad during the outage two weeks ago. I don't know of a 'fix' exactly, except some combination of patience, restarting the app, or hitting 'rescan' when pairing... Eventually the discrepancy clears and they can be paired again.

Sujoy Sarkar

Try re-starting your gateway. Gives a temporary solution for a few weeks if you are lucky.

Sujoy Sarkar

Exactly. It is silent. Same for me. I am in California too. By chance do you have Xfinity as your Internet Carrier? I had to reboot the gateway then the music comes back for a few days then goes off line again. I contacted Xfinity and told them (after many tries.. hahaa). They did a master reset from their end and so far that seemed to have done the trick. Let's see for how long.

Sujoy Sarkar

Constant problem with speaker groups. Works for a while then the next day just comes back with the Sub Woofer playing only. The other speakers do not play anything. I have had to rebuild the group many times. Sometimes it is the Router. I have had to restart the gateway many times. Lately things have not been reconnecting however. A new problem to solve. Sheesh.

Sujoy Sarkar

Have you had speakers going off line when you try to make a Speaker set? Like you click on the Sub woofer, then click on one speaker that is on line in the room and it causes all the others to go off line with a network error. No matter which one I choose. But I had other speakers in another room still on line. Won't do me any good if they are not in the same room. I understand your fustration.

Sujoy Sarkar

I noticed that the Date function is off by one day. I asked Alexa what day is Saturday, it said it was the 7th of November. When it is the 8th. of November.

mecanicogolf

So are you. Dead.

Spiff

Echo keeps trying to recalibrate the temperature sensor. Could this be a cloud issue? I have rebooted the device several times and it keeps recalibrating. Anyone else having this issue?

Chris Batchelder

Im still having a problem with alexa. Echo is connected everything connected to it is unresponsive

Tracy

That is exactly what just happened to me

Rose Apple

Alexa app says it cannot find the network, but Alexa Echo is working.

Amanda Smith

Drop in and announce aren’t working. Says there’s a problem or something went wrong

DJM

My Alexa devices are just sitting there drooling and singing “Daisy. Daisy. Give me your answer do…”

Brian Pence

Same here. I have 17 alexa devices for multi-room music. Most rooms have at least one. Some have two. Multi-room music hasn't worked since yesterday. I've tried all the tricks.... resetting, adding/removing devices, grouping/ungrouping etc, which of course won't help at all if the service is down. Currently, I can't even create a group because the device list there is empty. :( All we can do is wait. Does anyone know if there's an 'official' response to this? If it weren't for DownDetector I'd still be tearing my hair out. Thank you OOKLA!!!

Laurel Dodge

Can play music on one Echo device, but none of the pairs are working. I have two separate 2.1 Echo Studio/Subs and one pair of Echo 2nd Gen. So, 6 speakers and two subs. No pairs will work. Totally unacceptable.

Donegal614

I've already begun looking for Alexa alternatives

Donegal614

I have 10 speakers throughout the building. Everywhere group is not working. Can't add/edit/create groups. Problem has existed for two days now. I managed to get one speaker to play music. I'm in Columbus, Ohio.

Donegal614

I have 10 speakers throughout the building. Everywhere group is not working. Can't add/edit/create groups. Problem has existed for two days now. I managed to get one speaker to play music. I'm in Columbus, Ohio.

Walter Luffman

Alexa seems to be worse today than yesterday. I have four Echo smart speakers, none work properly. Can't get streaming audio from radio stations, voice control is inoperative (but using the Android app at least let me turn plugs on and off). Before this, the Everywhere group was ignored, now no speaker function at all. I even unplugged all four speakers, plugged back in to reset; still no luck. I'm in Tennessee, near Memphis.

Willard

Pittsburgh, PA: Speaker Groups, and Combining devices in stereo, adding speakers to a room all not working. Power cycled, performed resets, de registered and re-added devices, removed pairings and groups, Nothing has worked. The devices say online when viewing them individually or in the main list, but when trying to add them to a. group or pairing them they show offline.

Doug Smithe

Same in Southern Colorado. Says "Okay, here's blah blah" but then nothing..... ever.....

Jeffos

Reporting from PA. Streaming to speaker group has been broken all day, 10/21/25.

Alfredo Alvarez

Yes, my speaker groups aren’t working at all. I tried removing all my Echo devices and setting them up again without any success.

Melissa Dills

I’m having trouble signing into the Alexa app. I signed out yesterday when everything started happening and now it’s not sending the code to my phone or iPad.

Lili

Im from Sherbrooke Quebec Canada since yesterday in the very early morning I have problems with my Alexa, and it haft resolve but like others I can’t play my music on multiple speakers