Ring

snatchelorettte

@UPS blows. Package said delivered to customer - incorrect, I was home, no one came to my place. Even the ring camera didn’t show anyone. Trying to submit a claim & keep getting the error that my email verification code is invalid. Now I can’t request a new code for 24hrs?! ?️

Jeremy Braun

Ring offline as of 9am Louisville Kentucky

Lauren Padgett

Video is processing keeps flashing when watching event history. Signal is fine phone is fine. It has to be the app or the congestion with verizon network.

LondonLadyLips1

Evri pretending that they’ve tried to deliver your parcel. Nothing on the ring doorbell. Try to contact company. Chat bot won’t let you log a complaint. Joke! Scam! @Sephora

N4wah

servers offline

grok

@ItsGingLB @kirawontmiss This incident occurred on the 21000 block of Spring Valley Drive in Lexington Park, Maryland, on November 9, 2025. It involved a stolen 2008 Hyundai Santa Fe crashing into parked cars and fences, captured on a Ring camera.

Kathy

33068 having issues with posts, keep getting Error loading message everytime I post on the neighborhood app on ring, the ring itself is recording and working fine just the app and posting

FLove

There appears to be an outage in 77034 area

Titan

All of mine are currently working but have been all over the board earlier. This is in Summersville, West Virginia

Prettygurlda1

Only one of my 7 cameras is working right now.

Nooshin

Mine too. Mhm. for now!

Lauffy

Both properties just came online. Cameras and history working on web and app. Fingers crossed.

Nooshin

Both Ring mode and history are now available to me on the site and in the app.(For now atleast) - System is back up.

Nooshin

Ring mode and history now working in both App and on the website. (For Now!)

Melanie

More than anything I find it odd Ring hasn't issued any statements or emails that they are working on then problem

Nooshin

Its all over the board. I can get to history in the app, but not on the Website. In the app, I can go live, but also not on the website.

Lauffy

My cameras are on and show up in preview, but when I go to "Live View", I get an error. Same when I try to access any motion history.

Norm

Same here at 4:15 CDT

Nooshin Sharifi

Same here. Cameras are working, but same message. San Francisco, CA

Norm

Same here

Lauffy

I have 2 properties (San Diego & CA Central Coast) with Ring Alarm and both have the error message "Your ring alarm system does not seem to be available anymore".

WHEELZZZ

Still down in Summerfield Florida and The Villages

Nooshin Sharifi

Same for me. - SF. CA

Nooshin Sharifi

Same for me. - SF, CA

Nooshin Sharifi

San Francisco, CA - Cameras are backup but alarm is not showing in the app as working. Also, I can use history in the phone app, but not on the website. The door and alarm appear to be in home mode though (physical inspection of alarm itself and the pad) I am not going to try to touch the alarm pad itself yet.

netseceng_ct

To all the budding IT personnel out there. Learn from this mistake. This just goes to show how overreliance of one particular cloud service and not having a backup cloud service can affect your business. The Ring outage is a total failure as they also provide ways to contact emergency services (police, fire, ambulance) to customers and could not for most of the outage. They should have had a backup site on another provider to provide these services. They should be held as responsible as any financial institution would be for an outage like this. Absolute gross incompetence.

Melanie

All of my cameras are back up since this morning but my alarm system isn't operating and says "mode status unavailable "

Brandon

Our cameras still work and detect motion, but we are unable to disarm our alarm, as of 3:52 pm EST in Ohio We are still unable to disarm our alarm since we are unable to disarm our alarm, it has gone off and it is sitting now in a silenced state.

Dale Mitchell

My recordings are not playing.

KC

Reset it. There is a small button on the right side. Hold it down until it starts blinking green, then follow the directions in the app. You can also unplug it for 30 seconds then plug it back on and follow the directions on the app. Hope that helps you!!

Jonas

Exactly the same problem for me now. I will not do anything now, just wait a few hours for Ring to reconnect.

Philip Ingber

We’ll, cameras are but but since chime won’t reconnect or reboot (is it fried) one camera remains offline. I tried removing the chime from account but it won’t reset, getting the “something went wrong…” msg. Additionally, bridge won’t reconnect or reboot so connected devices to bridge aren’t working. Richmond KY

Tomme de Perre

5 of 6 back for now in SoCal. Only one still down is an older stickup camera which was my first camera to go offline when the trouble started. They may have bricked it with an update...

Marjorie

My Ring devices have been down all day and Amazon not working. I’m not to concerned with Amazon not working but I need my Ring devices working

webgalpat

Ring and Alexa still down here in the Hudson Valley of NY at 2:15 PM EDT

Jonas

Everything is down in Sweden. Never had a problem with Ring before. Ring being dependent on ONE supplier (AWS) may not be optimal obviously, very risky.

Nooshin Sharifi

Google: Does the US Army use AWS, Does the US Navy Use AWS. Does NASA use AWS? They all use AWS. Even Chatgpt uses it. He will tell you. He is having Alzeimer type dementia right now.

Suzaku NoMiko

That sux, I just reset hardware, and waited, after 3 hours, things finally came back. :O

Nooshin Sharifi

ODD thing just happened. Alexa informed me someone was at the door. Tried the Ring app, still down. Might be coming back on line soon. San Francisco, CA

Fawn Maynard

In and out! Frustrating!!!

Suzaku NoMiko

still down so much for the "always home" claim.

silversurfer525

same. once its back up, now we get to reinstall everything since the reset. i thot it was due to my new cell phone i got over the weekend.

Just Natalie

Ring doorbell, no alerts, motions (and unable to enable them) not able to view history (it gives me an error message stating I have no Internet) in Atlanta (note: I've rebooted my phone several times, restarted my modem and router, deleted my VPN.)

arierom

I have same issue. I try to reconnect devices, but it doesn't do it. What good is a security system that fails?

Juergen Klenk

Same problem with my doorbell.

Magnificent Maxine

Been up and down all day. No consistently entire day.

Andy

garbage company

Debra Crawford

Ring, Life360, Alexa devices all still down in TN

Prospector

Doorbell camera shows offline, it still shows activity in history if I walk in front of it but will not send notifications. I tried rebooting everything but no help. I am in S. Utah.

Tomme de Perre

In other news, my Eufy cameras are fine.

Suzaku NoMiko

I thought it was my wi-fi, reset everything, but NO, it's fine, RING is FUBAR, FIX IT!

Tomme de Perre

3 of 6 cameras back up for now in SoCal.

Nooshin Sharifi

Anything AWS except Amazon's own website is down. They are making sure their own store remains up of course. - Gotta keep those sales rolling while us peasants sit back without our security.

Nooshin Sharifi

Out in San Francisco, CA with Alexa down too

LDF

Came up in Carrollton, TX but went back down… app, cameras, website.

Mouse ears

Out in central Florida

Nicole

Still down in Arizona USA. We have a few cameras that are operational (two outdoor solar cams and one indoor), but our doorbell camera and chime devices are dead. A neighbor’s doorbell camera is also not operational.

Charles A. Leask

Two doorbells are working but three chimes are offline in California.

John Smith continues to live o

They haven't fixed a damn thing.

Philip Ingber

Same thing here. Things are coming and going. I’m not touching anything until Amazon has their servers resolved. Things are getting worse not better. Richmond KY

Suzaku NoMiko

the ENTIRE RING SYSTEM is down! cams, chimes Everything

jSoul G

Still out in Manhattan Beach ca. Front door doorbell out since 10 PM yesterday.Backyard floodlight still out since about 4 AM last time thing captured was a Possum.. I can’t turn off the lights on my floodlight The Ring Stick Up Cam still work's 🤷‍♂️

John Fahrion

Ring door bell down and amazon app does not work. It's been down for several hours here in southern new mexico.

Prettygurlda1

All 3 of my 1st gen cams are down.

Karen Kelsch

Ring not working in New York

Mindy Roe-Linsdau

Ring and Amazon down as of 10:00am PST Woodland, NorCal

drjewels

Ring is down in Raleigh, NC. Although out of my many cameras and chimes, one doorbell is working.

Rhonda Patterson

Down in Kentucky!! My chime pro has been blinking blue for 2 hours. No cameras working and my dashboard won’t connect. Come on, GET IT TOGETHER

Prettygurlda1

I don’t know what’s going on today but everything I try to use is down. Ring, Amazon and Orrstown bank.

Nooshin Sharifi

San Francisco, CA - Just realized it is down. AWS again. Nationwide. 2nd time since 1:00 AM local

Philip Ingber

Everything is down again. It was partially working, now nothing. Richmond KY

disqus_RI0d7rbWFt

I am unable to reset my chime through the app. The app keeps giving me error messages when I try.

Ron Quakes (Hydro_Gunny)

had the same issue, unlink Amazon

Dave Printz

Dashboard is gone. All are off line.

Mack Henckel

I was trying to move networks, and everything went to hell. It keeps saying phone is not connected to the internet. One camera set up, now I'm just getting the "Hmm, something went wrong" error message. Milton IN

Laurie Aaland

Ring is down in St. Paul as of 8:00 am.

Donald Niehl

Ring shows on phone that Camera (Device Offline) and unable to see History. It was working for couple of hours earlier, but NOTHING NOW! Regards from Chesapeake, VA

runningaaronds

I'm still having issues. 2 cameras won't work and I can't see any history.

KC

Ring Doorbell is working, Chime is offline and indoor camera offline. was able to reset Chime, but it went offline after an hour, reset it again, offine after a half hour. Indoor camera keeps saying it's my wifi connection....which is fine. This is nuts. I'm in Victoria, Virginia.

Kitten

It was back for several hours but now chime/doorbell/ camera all say they are down again.

Philip Ingber

Curioser and curioser…. App on iPad shows different devices “offline” than app in iPhone. Nuts.

Marla

Ring is down in Los Angeles as of 7:16 am PST.

Morac

One of my cameras is showing as offline, but my doorbell camera is working. I unplugged the offline camera and plugged it back in and realized the “offline” camera was capturing static images before I unplugged it. Since plugging it back in, it is not.

Philip Ingber

Up down up down partially up partially down wtf!!!

Marcellus Blair

Ring is down on Long Island New York

Ariel Jane Holloway

It's up in michigan but now I'm getting notifications on all cameras when I'm home and it won't let me open the settings all of my cameras now keep saying u are being recorded lol 🙃 😒 😅 phone is going nuts w me just sitting in my living room

Magnificent Maxine

Same here

Auruz

Just goes to show how many things depend on Amazon Web Services...

Magnificent Maxine

Was back up for a few minutes now not working again in Baltimore. Ring keeps blaming mi internet connection which i working fine!!

Philip Ingber

we’ll, Ring app came back on about 1/2 hr ago. After ten minutes went down again. Now all cameras are offline.

Arkansasmom

Of course, I travel out of town and want to check on things at home, but can't.

Thor294

It's not that. Some people use it for their security at their businesses. Why are we sympathizing with multi billion dollar corporations? Their systems are down. Why blame customers? Cringe behavior

Jason Key

And it's all back... lol

Melanie

App down since about 3am in Greenville Va

Ariel Jane Holloway

Still out in owosso mighigan I had unistalled and reinstalled and now i can't even log back in

M Daen

Maybe if it was Rings outage you might have a worthwhile point but as dozens of other companies tied to AWS are down it’s a moot point. Most companies won’t reimburse you unless it’s been most or all of a day. I’ve had Ring for three years and this is the first time I’ve had an outage. That’s an impressive uptime percentage.

Judy B.

Yes!! Thank you!! Mine is working as well.

Rccrfan

Products like Ring have done a good job of making people feel the need to remotely monitor everything little movement and action that goes on at home. When in reality you really don’t. If you feel the need to watch who is walking by your house maybe it’s time to reconsider how you spend your time.

Rccrfan

Products like Ring have done a good job of making people feel the need to remotely monitor everything little movement and action that goes on at home. When in reality you really don’t. If you feel the need to watch who is walking by your house maybe it’s time to reconsider how you spend your time. Ring doesn’t provide a useful service.

Mello

App is not working in Portland, Oregon. Been checking this for the past 2 hours from 3AM to now 5AM PST. Accessing through ring app on iOS26 with a IPhone 16 Pro Max. Sometimes shows dashboard, but says no my phone has no internet connection and cannot access or control anything. UPDATE: 5:06AM. Seems to be working now, can access recorded scenes now. Using a Ring Doorbell Pro. (Newest version)

MrStan913

Just came back up in Pennsylvania

Rccrfan

Your problem is you feel the need to check cameras from hundreds of miles away. When in reality you don’t. It makes you feel more relevant to feel the need to check cameras remotely. Maybe try getting a life.

disqus_NbXqTOyGtX

Go yell at some clouds and take your own advice.

Judy B.

Ring app is down in Fishkill NY. Alerts are coming through but can't view image.

Magnificent Maxine

Same here in Baltimore. Got an alert when my husband went out the door but no picture or film.

Chump

Okay, so you’re old, anti-tech and out of touch with reality. Got it. Sticking one’s head out the window to view Ring camera activity from hundreds of miles away is impossible. You must be confused with local weather. Go back to your Jitter Bug phone, tube TV and watching Murder She Wrote reruns.

KK McP

Ring App & Website down in Joplin MO area since 6:00AM at least. I'm still getting alerts but cannot view. Tried the website and can't log in.

MrStan913

Down here too is it the app

Iviwe Davids

Thats annoying. I am able to log in on desktop now however the mobile app is still giving issues. Their status page has finally been updated so hopefully the problem will be resolved soon

Milo

Ring app is down in Raleigh NC 10/20/25 7:45 am

David Strickland

Pritzker has probably already told them all about it. He seems love his criminals.

Stan Stanminson

I work at Amazon. There servers were down tonight as well.

David Strickland

Dude's probably just mad cause his family got tired of him and dumped him at the cheapest nursing home they could find.

David Strickland

The point of the Ring products is for security purposes. Especially if you're not at home. Shocking right? So if we're at work and getting alerts on our phone that our cameras are detecting motion but we can't access said cameras, yes it's frustrating. Unlike you, we actually work. We don't get to sit around the nursing home playing bingo and doing arts and crafts while consuming prune juice and tapioca all day like you.

Thor294

Sure I'll look out my office window and see my house

Rccrfan

These outages are one of the few times I’m glad I’m old. Ring down? Go look out your windows. Streaming down? Go read a book or go for a walk. So funny how young people lose their minds over this kind of stuff.

Razmastr

Ring down in New Hampshire

arierom

Ring service is down in Birmingham, AL. As others have said, calling support is no help. It is frustrating when you think you have 24/7 security, but then if it was already on, and open a door the police will come. You can go online with your browser, and log in, turn on/off security. That is it.

Jason Key

It's Amazon who needs to figure out what the issue is, not Ring. Ring runs off of AWS Amazon Web Services... and it is affecting more companies than just Ring. I would be willing to bet all the money I have it will be resolved today. 100%

David Strickland

What's the point in paying all this money to Amazon and Ring if they can't properly maintain their servers.

Jessica Marie DeLong

It's not just Ring. Multiple platforms are having an outage right now because everything is tied to the Amazon Web Services infrastructure and that is what's having the issue.

NotaFemboy

what the helly

Jessica Marie DeLong

I can't log back into mine either 😭

Jessica Marie DeLong

Maybe if the whole world wasn't ran by Amazon Web Services 🙄🙄

David Strickland

Don't bother calling their customer support. All they said to me when I called just now was "we're aware of the situation." Didn't say they were working on it. Didn't say what the cause could be. Nothing. Basically just a "thanks for telling us. Have a good day."

David Strickland

Same here in Columbus, Georgia USA. I can view my cameras on the website but the app is not working.

David Strickland

Same. Ring needs to compensate all of us for this inconvenience.

Amanda

I’m wondering if my base station will call 911 if an emergency happen during this time. 🤔

David Strickland

What's the point in us paying all this money to Ring if they can't even properly maintain their app?!

Kamiya Kamiya

Same

Robert4America

The lack of information and updates would seem to indicate thry have no idea of the cause so the solution is not even in the works.

David Strickland

As many customers pay all this money to this company. You'd think they'd be able to maintain their servers a lot better.

David Strickland

Ring is down in Columbus Georgia. The AI chat help thing on their website said to reboot the phone and Wi-Fi router. Didn't work. It also suggested to uninstall the app and reinstall it. Now I can't even log in.

Amanda

Still down!

Unrestrained

In MD, Ring has been down for hours. I now can log on the website to control, but the app is not working.

Sabrina

Down in Bay Area, California but I logged on through the Internet and I was able to see everything.

Sabrina

Down in Bay Area California but I logged in through the Internet and I was able to see everything.

Sabrina

Down in the Bay Area California but I logged in through the Internet and I was able to see everything

Tabatha Hill

Yeah ring app is down in SE Georgia , rebooted router and still not working. Website is working though but app not working is an issue. Giving me 503 error.

Amanda

App down in central, MO too